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Job Title: Director of Operations Department: Operations Management Responsibility for: Contact Centre Managers and others Travel Required: Yes Reports to: VP of Delivery Location: UK Contract Type: Permanent The Job To be responsible and accountable for the performance of a call centre(s) to inc...

Job Title: Financial Services Customer Resolutions Manager (Complaints) Department: Customer Resolutions Management Responsibility for: Management of a Team Leader and up to 15 Complaints handlers Reports to : Call Centre Manager Location: Glasgow Cuprum UK – (Office Based) Contract Type: Full ti...

Business Control accounting responsibility for products and projects (including derivation of Sales trading plans, actual sales recognition, re-forecasting, EAC's, risks & opportunities management ...

Manage account queries and credit control matters * Adhere to legal and regulatory policies ... Knowledge of cross class risks such as Property, Casualty, and Professional Indemnity SKILLS

Ensure any material operational and conduct risks are identified, raised and managed in accordance ... Maintain effective control of all aspects of people processes including: absence management, 121 ...

Ensure any material operational and conduct risks are identified, raised and managed in accordance ... Maintain effective control of all aspects of people processes including: absence management, 121 ...

Ensure any material operational and conduct risks are identified, raised and managed in accordance ... Maintain effective control of all aspects of people processes including: absence management, 121 ...