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Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024
1. Keeping the kitchen clean When you're a commis chef, one of your core duties is to keep the kitchen clean. You tidy up after other chefs and keep your section clean. You focus on maintaining food hygiene and health and safety standards in the kitchen at all times. This reduces the chance of food becoming contaminated, which can lead to food poisoning and sickness among customers and have a devastating impact on the business. It also reduces the risk of slips and falls among the kitchen staff. 2. Preparing and cooking food Another key duty of a commis chef is to prepare and cook the food. While you don't invent recipes, you follow the chef de parties' instructions and perform various food-related tasks. This might involve peeling and dicing vegetables, marinating meats and cooking various components of dishes. It provides a wonderful opportunity to hone your skills, as you learn culinary tips and tricks at the various sections you maintain. Related: 3. Measuring ingredients Commis chefs measure the ingredients required at their sections and often arrive early to do this. Doing it well ensures the other chefs have all the necessary ingredients to create their dishes. This work provides valuable insight into the various components of different meals, which is essential learning for future head chefs. 4. Rotating stock Another commis chef duty is controlling and rotating stock. To do this effectively, it's important to know exactly what ingredients are available in the kitchen and their expiration date. Regular stock rotation reduces the chance that food will go to waste and ensures ingredients are in the best condition when they're needed for use. 5. Helping with deliveries Commis chefs help with stock deliveries. This may involve early starts, as you might have to receive deliveries. There's a place for everything in a professional kitchen, so you unpack the stock carefully and put every item where it should be. This task helps you understand how a commercial kitchen operates, what items the kitchen needs on a daily or weekly, and which items are more seasonal. It also provides insight into the business side of the kitchen. Related: 12 tips for starting a new job and making a good impression Commis chefs skills Being a commis chef can be busy and demanding. Here are some skills and traits that can help you succeed: Work ethic: Commis chefs work long hours in a busy, sometimes hectic, environment. Good communicator: When you work as a commis chef, you work as part of a team. It's important that you can receive instructions correctly and communicate with the other chefs and kitchen staff effectively. Calm under pressure: Commis chefs often have several tasks, so it's important to remain calm during high stressed times. Quick learner: Commis chefs are constantly learning, so it helps if you're a quick learner. As you move from section to section, you're exposed to new skills and techniques, and you're expected to pick them up fast. Food lover: When you work as a commis chef, you're surrounded by food all day and you're involved in its preparation. So, it helps if you're a food-lover who's passionate about quality food, ingredients and recipes. Meticulous: Commis chefs measure ingredients and portion sizes and do it precisely. If you have a meticulous nature and pay close attention to detail, a commis chef position could be the ideal role for you.
Duties of the post: Responsible for completing the annual, quarterly and monthly foreign trade business indicators and department management work set by the company Managing export trade process and risk control Managing customer accounts in accordance with the company's financial policies, contract terms and export-related regulations Responsible for exploring new markets, developing new customers, and increasing product sales scope in the UK catering industry Responsible for the overall planning of UK sales activities and supervise the execution of department employees Responsible for arranging employees to conduct market research and understand sales conditions and demand changes Developing connections and relationships that lead to new business opportunities in UK catering market sectors Presenting the company’s service offering to prospective clients Building and maintaining a CRM database Receiving enquiries for new business and collaborating with leadership to strategize responses. Salary: £53,000-£55,000 depending on experience Skill, experience and qualifications: Educated to degree level Fluent English and Mandarin speaker as the company targets Asian restaurants in the UK At least 5 years of experience in international trade and business development, ideally in e-commerce or in the catering industry Have strong business development and market development capabilities, and be able to lead the entire team to expand and maintain foreign trade business Communication and negotiation skills Be target driven and tenacious Be able to work effectively within a team Be motivated and enthusiastic at all times Display high standards of service and presentation
We are an accredited company, looking to lead the way within the security sector of highly vetted, licensed and trained security professionals who help make the United Kingdom a safer place. Safe Responsec Group are currently recruiting for Security Guards to work at our major events across the UK. We are seeking highly talented individuals to join our team and be part of some of the biggest and best festivals and events across the UK Task: Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not line with event house rules/policies. Crowd control/people management – foot traffic direction, escorting and ejecting guests – temporally detaining guests prior to police handover, maintaining order, subdue anti-social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing a crime. Controlling access points and site perimeter patrolling. Deliver approachable customer service and support. Protection of assets and prevention of losses. About you: Must complete and provide copies of ACT Certificates (ACT Awareness and ACT Security) You will be able to demonstrate you have a clear passion for Keeping People Safe. You will have good understanding of security risks and threats present at events and festivals. Reporting and recording details of irregularities, incidents, searches and patrols. You will be authoritative and confident and have the facility to deal with difficult people in conflict or emergency situations. Your reactions to security risks/issues, guest behaviour and crowd management will be reasonable, proportionate and effective. Guest experience will be important to you and you will be accessible and helpful. You will have a keen eye for detail and the ability to stay vigilant to security risks. Monitor and report any suspicious behaviour/take appropriate action. Egress control. You will work effectively within a team and be an excellent communicator. All Evolve Security Solutions employees are required to deliver exceptional levels of customer service, maintaining a smart, friendly, professional approach at all times. You are comfortable with camping on site if required and can provide essential camping kit. You will be robust to the outdoors and have previous experience in overnight camping. Job Types: Part-time, Full -time Zero hours contract Salary: £10.42-£13.15 per hour Expected hours: No less than 20per week Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Night shift Weekend availability Licence/Certification: First Aid Certification (preferred) SIA Door supervisor licence (preferred) Safety Stewards Nvq L2 (preferred)