The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Benefits: Competitive hourly wage. Complimentary meals during shifts. Generous employee discounts. Referral programme with the potential to earn up to £250. Company pension. Paid holiday entitlement. Opportunities for career development and progression. Other Details: Experience: Required, with a minimum of 1 year in a similar role preferred. Languages: English required; additional languages are a plus. Employment: Full-time, flexible schedules available. Schedule: Monday to Sunday, with shifts scheduled across all locations. Key Responsibilities: Food Preparation & Quality Control: • Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish., • Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing., • Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: • Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations., • Carry out health and safety compliance checks regularly, ensuring that all procedures are followed., • Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: • Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage., • Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: • Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations., • Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: • Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences., • Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: • Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting., • Strong understanding of food safety regulations and procedures., • Ability to work efficiently in a fast-paced environment while maintaining high standards., • Strong teamwork and communication skills, with a positive, solution-oriented attitude., • Flexibility with working hours, including mornings, evenings, weekends, and holidays. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Khao-So-i, one of Thailand’s most beloved and well known for our specialty in Northern Thai cuisine, we are expanding internationally — and we want you to be part of this exciting journey! We are currently seeking a Sous Chef to join the opening team in October of our first international location, bringing the unique flavours and culinary heritage of Northern Thailand to a global stage. About Us With multiple successful branches across Thailand, Khao So-i is known for its modern take on Northern Thai cuisine, warm hospitality, and absolute commitment to quality. As we grow beyond borders, we're building a team of passionate professionals who are eager to grow with us. What You’ll Do Support the Head Chef in all aspects of kitchen operations Lead, train, and inspire a dedicated culinary team Ensure high standards of food quality, consistency, and presentation Help introduce and adapt Thai cuisine to a new international audience while maintaining authenticity Assist in inventory management, ordering, and cost control What We’re Looking For Previous experience as a Sous Chef or strong Senior Chef in a high-quality kitchen Strong foundation in Thai and SE Asian cuisine is a plus, but not mandatory — passion and willingness to learn are! Excellent leadership and communication skills Able to thrive in a fast-paced environment and adapt to new markets Open to international relocation Why Join Us? • Be part of a landmark opening for a leading Thai restaurant brand, • Work in a supportive, growth-driven environment, • Real opportunities to grow into Head Chef or leadership roles as we expand internationally (our second international location is already in the works for next year!), • Be part of the biggest Thai restaurant launch of the year, • Competitive salary 📍 Location: Commute to Central London, W1 📩 Apply now by sending your CV Bring the soul of Thai cuisine to the world. Join the Khao So-i family!
GENERAL MANAGER - 45 hours contract. Location: Battersea. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
About the Role As our Senior Income and Finance Officer, you will: • Take the lead on rent collection, arrears recovery, and service charge management., • Deliver accurate financial reports, forecasts, and budget monitoring to support decision-making at senior level., • Work with housing teams to ensure tenancy sustainment, financial inclusion, and compliance with housing regulations., • Supervise and mentor colleagues, driving high performance in income and finance services., • A strong track record in income management and finance within housing (private rented and/or affordable sector)., • Excellent understanding of rent setting, service charges, arrears recovery, welfare benefits, and housing legislation in England., • Strong analytical, reporting, and IT skills, with the ability to translate data into actionable insights., • Great communication and negotiation skills, with a commitment to customer service., • A supportive and inclusive workplace., • Opportunities for professional development and progression., • The chance to play a central role in shaping our housing services. An Income and Finance Officer in a property management company plays a vital role in ensuring the financial health and stability of the organization by managing income, overseeing expenditures, and providing accurate financial information for decision-making Key Responsibilities: Income Management: · Processing rent and service charge payments. · Managing tenant arrears and implementing debt recovery procedures. · Reconciling income and expenditure. · Calculating and managing recharges (e.g., insurance premiums). · Preparing completion figures for new lettings and lease changes. Financial Reporting: · Preparing monthly and year-end financial reports. · Assisting with budget preparation and variance analysis. · Ensuring compliance with financial regulations and reporting requirements. · Bookkeeping · Accounting assistance · Invoices and Purchas ledger · Supportive Finance payments and approval · Support on budget approval · Manage software integration and data migration · Financial Control: · Maintaining accurate financial records and documentation. · Reconciling bank statements and other financial data. · Monitoring and managing petty cash. Other Responsibilities: · Liaising with other departments and stakeholders on financial matters. · Assisting with audits. · Supporting the Account on Finance and other management. · Produce board report · Produce monthly P&L data and dashboard · Produce Financial reporting format using Property management application and manual data where needed and necessary Skills and Experience: Financial Acumen: Strong understanding of financial principles, accounting practices, and financial reporting. Analytical Skills: Ability to analyse financial data, identify trends, and interpret financial information. Attention to Detail: Accuracy and precision in handling financial transactions and data. IT Proficiency: Experience with accounting software, spreadsheets (e.g., Excel), and other relevant software. Communication Skills: Ability to communicate effectively with colleagues, tenants, and other stakeholders. Property Management Knowledge: Understanding of property management processes and regulations. Debt Management: Experience in managing tenant arrears and implementing debt recovery procedures. Budgeting and Forecasting: Experience in preparing budgets, forecasting financial performance, and analysing variances. Compliance: Knowledge of relevant financial regulations and compliance requirements.
Job Title: Trainee Dental Nurse with an Interest in Aesthetics Start Date: Immediate start available (Full training provided) About Us We are a progressive, forward-thinking dental practice redefining what it means to provide exceptional patient care. Our team is committed to delivering personalised, high-quality dental and facial aesthetic treatments in a welcoming, supportive environment. We proudly serve both NHS and private patients, placing emphasis on preventative care, comfort, and confidence. From general dentistry to advanced cosmetic treatments, we empower patients to look and feel their best. Our modern facility offers a full spectrum of services including teeth straightening, whitening, dental implants, and facial rejuvenation. The Role We are currently seeking a Trainee Dental Nurse with a keen interest in cosmetic dentistry and facial aesthetics. This is a fantastic opportunity for someone from a beauty or skincare background (though not essential) who is eager to expand their skills in the dental field and support patients on their journey to achieving their ideal smile. Key Responsibilities • Assist clinicians during general, cosmetic, and facial aesthetic treatments, • Prepare, clean, and sterilise dental instruments and equipment, • Provide suction and chairside support throughout treatments, • Carry out dental x-rays (training will be provided), • Maintain patient comfort and deliver exceptional care, • Support with facial aesthetic procedures, including Botox and dermal fillers, • Manage patient records and maintain high standards of infection control What We’re Looking For • Enrolled or planning to enrol on an NEBDN-approved dental nurse course, • A genuine interest in cosmetic dental and facial aesthetic treatments, • Background or experience in the beauty industry is advantageous but not essential, • Excellent communication and interpersonal skills, • A friendly, professional, and compassionate approach, • Willingness to learn and grow in a dynamic clinical environment What We Offer • Competitive hourly rate, • Full training and support, • Paid holiday entitlement, • Workplace pension scheme, • Career progression opportunities, • Access to gym/healthcare club pass, • Staff discount on dental and aesthetic treatments How to Apply If you are passionate about helping patients feel confident in their smiles and are excited by the idea of working in a cosmetic-focused practice, we would love to hear from you. Please submit your CV and a short cover letter outlining your interest in the role.
We're are looking for an experienced and motivated chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Mexican/Peruvian or Japanese restaurant is beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!
Sugar Cane Bar, a vibrant and lively cocktail bar in SW11, is looking for a Part-Time Afro-Caribbean Chef (Sous Chef/Cook level) to join our kitchen team. We’re a fast-paced operation with a strong reputation for quality food and a laid-back, fun atmosphere. If you thrive under pressure and take pride in your craft, this could be the right fit for you. What We’re Looking For: We're after someone experienced, reliable, and professional. A self-starter who can work independently, lead others when needed, and maintain high standards from prep to plate with cooking experience and a solid background in afro Caribbean cuisine The ideal candidate will have a strong background in food production and preparation, with a keen eye for detail and a commitment to delivering high-quality dishes. As a Chef, you will be responsible for overseeing kitchen operations, managing a team of kitchen staff, and ensuring that all food safety standards are met. Your leadership and culinary expertise will play a vital role in creating an exceptional dining experience for our guests. Key Responsibilities: · Prepare bespoke meals and meals to go with a focus on quality, presentation, and consistency · Support menu design and food innovation that aligns with seasonal ingredients and bar promotions · Take ownership of inventory control, ensuring timely ordering, minimal wastage, and effective stock rotation · Enforce health & safety compliance and food hygiene standards in line with UK regulations · Manage and motivate other team members, assisting in training and maintaining kitchen discipline · Ensure food preparation and service meet speed and quality targets, even during peak times KPIs (Key Performance Indicators): · Food Waste Control: Maintain food wastage under 5% weekly through efficient prep and rotation · Stock Accuracy: Achieve 98%+ stock accuracy in weekly inventory checks · Dish Consistency: 95%+ customer satisfaction on food quality (based on feedback and service reviews) · Order Turnaround Time: Average food prep/service time under 12 minutes during peak hours · Health & Safety Compliance: Zero major hygiene violations; minimum quarterly internal compliance audits · Team Leadership: Maintain positive kitchen morale; contribute to new staff onboarding and skill development · Menu Contribution: At least 1 seasonal menu suggestion or update per quarter Ideal Candidate Will Have: · Experience in fast-paced kitchens (bar/restaurant background preferred) · Proven experience in Afro-Caribbean cuisine and ability to adapt dishes quickly · Strong grasp of food hygiene standards (Level 2 or 3 certification desirable) · Ability to work under pressure in a fast-paced environment while maintaining attention to detail · Experience managing small kitchen teams or mentoring junior chefs · Organised and methodical with good communication skills · Lives locally or within easy reach of SW11 “We are interested in every candidate who is eligible to work in the United Kingdom, we are not able to sponsor visas.” Benefits: · Company pension · Employee discount Schedule: · Day shift · Night shift · Weekend availability Work Location: In person Job Types: Part-time, Permanent Benefits: Company pension Discounted or free food Employee discount Work Location: In person
We're looking for a passionate and highly motivated Chef de Partie to join the team at The Clerk& Well . About Us The CLerk & Well has established itself as one of best local Pubs of Farringdon and is part of First Restaurant Group Pub and Rooms site. Our menu is predominantly English & Modern European and focuses on delivering classic brasserie dishes using fresh ingredients. You will enjoy these benefits: *30% discount off your entire bill (including drinks) when dining in one of our restaurants/Pub&Rooms across the Group *recommend a friend scheme *staff recognition and incentives *Wagestream *exciting training *meals on duty, cash tips, uniforms *28days holidays Chef de Partie responsibilitiess : *runs a specific section in a kitchen, and reports to the Sous Chef *Preparing, cooking and presenting high-quality dishes within the section *Placing orders & receiving goods & putting them away safely *Assisting the Head Chef and Sous Chef in creating menu items, and recipes and developing dishes *Preparing meat and fish *Assisting with the management of health and safety *Assisting with the management of food hygiene practices *Managing and training any Commis & Demi chefs & being a role model to them *Monitoring portion and waste control *Overseeing the maintenance of kitchen and food safety standards We require a minimum of 3 years of experience as a CDP. Full-time position with an immediate start. Job Types: Full-time, Part-time, Permanent Salary: £13.50-£15.00 per hour(based on experience)
Job description We are seeking a skilled Café Manager to oversee the daily operations of our bustling café. The ideal candidate will have a passion for the hospitality industry and possess strong leadership skills to drive the team towards excellence. Must be barista trained. Duties • Manage all aspects of the café, including staff supervision, customer service, and inventory control, • Ensure high-quality food production and preparation standards are maintained - Implement and uphold food safety regulations and hygiene practices, • Create a welcoming atmosphere for customers and provide exceptional service - Oversee the training and development of café staff, • Handle administrative tasks such as scheduling, ordering supplies, and managing budgets, • Handle budgets and ensure cost margins are correct, • Ensure Stock Take is done, • Hire and train all staff, • Qualifications - Previous experience in a supervisory role within a café, hotel, or similar hospitality setting, • Proficiency in bartending, food production, and culinary skills, • Strong team management and leadership abilities - Knowledge of food safety standards and regulations - Excellent organisational skills with attention to detail If you are a dynamic individual with a passion for delivering outstanding service in a fast-paced environment, we invite you to join our team as a Café Manager. Job Type: Full-time • Pay: £35,000.00-£37,000.00 per year Additional pay: • Yearly bonus Benefits: • Company pension, • Discounted or free food, • Employee discount Schedule: • Weekend availability Experience: • Hospitality: 3 years (required), • Customer service: 1 year (preferred), • Management: 2 years (required), • Supervising experience: 1 year (required), • Barista: 2 years (required), • Work Location: In person
Job Title: Property Maintenance Manager (Lettings Focus) Location: [Dartford] Company: [Land Estates] About Us: Join our dynamic team dedicated to providing exceptional property management and landlord and tenant satisfaction. We pride ourselves on maintaining high standards of safety, comfort, and service in our rental properties. Job Description: We are seeking a proactive and experienced Property Maintenance Manager to oversee and coordinate maintenance and repair activities for our rental properties. The ideal candidate will ensure properties are well-maintained, compliant with regulations, and provide a safe, comfortable environment for tenants. Key Responsibilities: • Prepare rental units for occupancy by coordinating cleaning, repairs, and renovations., • Serve as the main point of contact for tenant maintenance requests, responding promptly and effectively., • Conduct regular inspections to identify and address maintenance issues., • Schedule and oversee routine maintenance tasks, including cleaning, landscaping, and HVAC servicing., • Respond to emergency maintenance situations swiftly, ensuring tenant safety., • Supervise external contractors and maintenance staff, managing quotes, contracts, and quality control., • Assist in budgeting for maintenance activities, controlling costs, and planning necessary repairs., • Ensure property compliance with all relevant safety regulations and building codes through regular inspections., • Maintain accurate records of maintenance work, invoices, inspections, and work orders., • Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve tenant satisfaction., • Compile inventory and checkout reports., • Manage rent renewal processes, legal protection insurance, rent arrears, and court claims. Qualifications: • Proven experience in property or facilities management., • Strong organisational and communication skills., • Knowledge of building regulations and safety standards., • Ability to manage multiple priorities and work independently., • Budgeting and contractor management experience is preferred. What We Offer: • Competitive salary package, • Opportunity to work in a supportive and professional environment, • Training and development opportunities, • The chance to make a positive impact on tenants’ living experience
Purpose of Role To provide high-quality, person-centred care and support to individuals, enabling them to live safely, independently, and with dignity in their own homes or community settings. Key Responsibilities Deliver personal care, including washing, dressing, toileting, and grooming in line with care plans. Support service users with meals, hydration, and medication (where trained and authorised). Encourage independence and choice, promoting confidence and self-esteem. Assist with mobility, transfers, and the safe use of equipment (e.g., hoists, wheelchairs). Provide companionship, emotional support, and social interaction. Carry out household tasks (light cleaning, laundry, shopping, meal preparation). Accurately record and report care delivered, changes in needs, and incidents. Maintain confidentiality and uphold safeguarding principles at all times. Follow infection prevention and control measures to ensure a safe environment. About You Compassionate, patient, and committed to improving the lives of others. Good communication and listening skills. Reliable, flexible, and able to work independently or as part of a team. Willing to undertake training and development to maintain high standards of care. Previous experience in care is desirable but not essential — full training will be provided. Qualifications & Requirements NVQ/QCF Level 2 in Health and Social Care (or willingness to work towards). Enhanced DBS check. Right to work in the UK. Full driving licence and access to a vehicle (if required for community-based roles). What We Offer ✨ Competitive pay rates and mileage allowance ✨ Full induction and ongoing training (with opportunities to gain qualifications) ✨ Flexible working hours to suit your lifestyle ✨ Supportive management and a friendly team culture ✨ Career progression opportunities ✨ Rewards and recognition for outstanding performance
The Sous Chef will work alongside the line chefs to ensure every dish is prepared to our high standards. The role is a leadership role but still requires you to be hands-on – perfect for someone who still loves cooking but wants to perfect their leadership skills. With such a large kitchen team, you are able to focus on each aspect of the role, so that when you are on section with the team you are focused on food quality and training and when you are on Pass you are fully focused on leading the team through a great service. Responsibilities: Ensuring correct prep levels by our dedicated prep team. Ensuring deliveries and stock are put away correctly by the Goods Receiver. Daily due diligence. Junior staff wellbeing. Checking cleaning rotas are completed Ensure compliance with health and safety regulations hygiene standards. Train and mentor kitchen staff to maintain consistency and excellence in execution. Assist with performance management of kitchen personnel. Support the Head Chef and Senior Sous Chef in maintaining a positive work environment. Requirements: Previous experience as a Sous Chef in a busy kitchen environment. Strong culinary skills and a passion for quality and creativity. Leadership abilities with excellent communication and interpersonal skills. Ability to thrive in a fast-paced, high-pressure environment. Experience in working with a large kitchen team. Knowledge of kitchen equipment, food safety practices, and culinary techniques. A knowledge of GP and stock control. Ability to organise and direct many checks at once. Benefits & rewards: Competitive Industry pay (based on salary & Tronc). Additionally, all managers receive an element of variable tronc. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. You can take your Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Join our kitchen team as Sous Chef and be a part of delivering exceptional dining experiences!
Job Title: Senior NPD Executive Barry M Beauty Location: North West London (MUST BE LONDON BASED) or close links. Full-time, Hybrid (3 days in the office, 2 days working from home) About Us: Barry M Beauty is a leading player in the cosmetics industry, known for its innovation and commitment to creating high-quality colour cosmetics products. We are seeking a highly motivated and creative Senior NPD Executive to join our team. Reporting to the Head of NPD, this role is a unique opportunity to contribute to the development of cutting-edge colour cosmetics and actively engage with clients to bring their visions to life. Job Summary: As a Senior NPD Executive, you will have the opportunity to independently manage a client facing account, developing products, and working through critical paths to ensure all key deadlines are met, with a clear understanding of costings, as well as working with suppliers. Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, building and maintaining strong relationships. Conduct client meetings, understand their product requirements, and ensure their expectations are met throughout the product development process. NPD Process Management: Collaborate with the Head of NPD to set and execute the NPD strategy. Lead end-to-end product development projects, from concept to market launch, while adhering to timelines and budgets. Cross-functional Collaboration: Work closely with design, manufacturing, chemist, technical and other teams to develop innovative colour cosmetics product concepts and prototypes. Ensure seamless communication among departments to drive project success. Market Research and Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and gaps in the colour cosmetics market. Utilise data-driven insights to guide product development decisions. Budget and Cost Management: Assist in budget planning and management, optimising costs while maintaining product quality and performance. Product Documentation: Create and maintain detailed project documentation, including project plans, reports, and status updates. Quality Assurance: Collaborate with quality control teams to ensure all products meet rigorous quality and safety standards. Client Presentations: Prepare and deliver compelling product presentations to clients, showcasing product concepts, features, and benefits. Key Requirements: Degree in a relevant field, preferably in cosmetics or a related discipline. Proven experience in product development or a related role, with a minimum of 2 years of experience. Strong project management skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Client-facing experience with a track record of building and maintaining client relationships. Analytical mindset with the ability to leverage data for informed decision-making. Detail-oriented with a strong commitment to quality and innovation. Proficiency in project management tools and software. Benefits: Performance-based bonuses. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Employee discounts on our extensive range of colour cosmetics products. Barry M Cosmetics embraces diversity and is committed to fostering an inclusive work environment. We warmly welcome applications from suitably qualified candidates, irrespective of their gender, race, disability, age, sexual orientation, gender identity, religious beliefs, marital status, or pregnancy and maternity status.
As part of the pizzeria kitchen team your role at Pizza Chef is to support in the running of the kitchen, working closely with your team to ensure that we are always serving the best pizza to our guests. Ensuring the high standards we are all looking for requires every Chef to excel in two key areas; Food Quality & Safety; Supporting the Team. - Food, quality & safety - Our menu is simple and focused on Neapolitan style pizza. As Line Chef you will be the expert when it comes to our food, always ensuring our guests always receive the best pizza. You will also support the management team with the smooth running of every shift by keeping things safe, being well prepared for your shifts and supporting the Head Chef with controls within the kitchen. - Supporting the Team - We have a 'one team one dream' approach to everything we do. Team work is key to a smooth shift so we always help each other out no matter the role, helping to create that great pilgrims vibe we all love to work in every day. In return for your hard work we will: • Invest in your growth and development • Pay you a competitive rate including an equal share of tronc for all BOH and FOH teams plus bonus • Hold two full staff parties for everyone throughout the year, we even close our pizzerias on these days so everyone can join in • Ensure you always have lots of fun • Feed you all the pizza you would like
We are looking for a skilled PT brunch chef (around 20h/week) to join our team in London Dock, pay depending on experience from £12.5-14.5/h. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
Overview We are seeking a talented and passionate Head Chef to lead the kitchen of our new kosher restaurant, offering a unique menu that blends Persian stews, Middle Eastern grills, Jewish classics, and gourmet kosher dishes. The ideal candidate will have strong experience in Persian and Middle Eastern cuisine, with a solid understanding of kosher dietary laws and the creativity to bring authentic flavors to life in a modern dining setting. Responsibilities Lead and manage all kitchen operations, ensuring the highest standards of food quality, presentation, and consistency. Develop, refine, and execute an innovative kosher menu including Persian stews (Ghormeh Sabzi, Fesenjan), Middle Eastern kebabs, Jewish soups and dumplings (Gondi, Chicken Soup), and signature desserts. Ensure compliance with kosher dietary requirements in all aspects of food preparation, storage, and service. Train, mentor, and supervise kitchen staff, fostering a professional, efficient, and collaborative work environment. Manage stock levels, supplier relationships, and ordering of high-quality kosher-certified ingredients. Oversee food safety, hygiene, and compliance with UK Health & Safety regulations. Control food costs, portioning, and waste management while maintaining profitability and high standards. Collaborate with management on seasonal menus, specials, and catering opportunities. Requirements Proven experience as a Head Chef or Senior Sous Chef in Persian, Middle Eastern, or Jewish cuisine. Strong knowledge of kosher food preparation and kitchen practices (training can be provided if required). Excellent leadership, communication, and organizational skills. Creative flair with the ability to balance tradition and innovation in menu design. Strong understanding of cost control, menu pricing, and kitchen budgeting. Passionate about delivering exceptional dining experiences with attention to detail. Benefits Competitive salary based on experience. Opportunity to shape and lead a new, unique kosher dining concept in London. Professional growth and training in a supportive environment. Staff meals and uniform provided.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
About the job Job Description Working hard to ensure that consistent, quality products are produced following all DO & CO standards Being a role model, leading a team and producing pastry according to the Head Pastry Chef/ Pastry Sous Chef schedule Insure of job pride and ownership and motivate the team to have the ability to adapt to stressful situations and deal with any emergencies or last-minute changes to production Planning production to the daily schedule and ensuring the exceptional DO & CO quality is maintained at its highest level with maximum efficiency in accordance with DO & CO regulations as set by the Quality Assurance team Coordinating, planning, and participating in the production, preparation, and presentation of meals in adherence to the menu specifications Checking daily inventory control and proceeding final ordering requests to the Purchasing team Forward, strategic thinking individual always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (OTIF performance is maintained) Monitoring wastage and ensuring processes are in place to keep food cost under control Understanding and ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements Ensuring the effective implementation of all policies and procedures, ensuring their consistent and compliant application Constantly performing quality control checks to ensure specifications are met on all produced pastry Maintaining good working relationships with all DO & CO family members Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Demonstrated experience as a Pastry Chef de Partie with proficiency in managing multiple sections within a high-volume kitchen environment. Exceptional knife skills, ensuring precision and efficiency in pastry preparation. Ability to conceptualize and design unique pastry items that reflect current trends and cater to various dietary preferences. Proficiency in a wide range of pastry techniques, including but not limited to tempering chocolate, making custard, mouse, and preparing various pastry doughs Meticulous approach to measuring ingredients, decorating pastries, and presenting finished products to ensure consistency and quality. Experience in airline catering is advantageous, though not a prerequisite. Proven ability to thrive in fast-paced culinary settings, maintaining composure and productivity under pressure. Ambitious and driven to create and deliver high-quality pastry dishes that exceed guest expectations. Excellent communication skills in English, facilitating effective collaboration within a diverse team. Strong team player, contributing positively to a cooperative work environment. Flexibility in work availability is crucial, as the Production Kitchen operates seven days a week, including evenings, weekends, and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Pastry Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
We're are looking for an experienced and motivated chef to join our team and would be thrilled to welcome you aboard. Comprehensive training will be provided to ensure you have all the skills and confidence needed to excel! DUTIES: Food Preparation: Support with food preparation and cooking processes, ensuring consistency and quality. Inventory Control: Monitor stock levels, place orders, and manage inventory efficiently. Quality Assurance: Ensure that all dishes meet quality standards and are presented correctly. Sanitation: Enforce health and safety regulations, ensuring a clean and safe kitchen environment. Collaboration with FOH: Work closely with the FOH team to address any special requests or issues, ensuring a cohesive and high-quality dining experience. ABOUT YOU: Friendly and approachable Positive mindset Eagerness to learn Ability to thrive under pressure and collaborate with a team Genuine passion for enhancing guest experiences Experience working in a fast-paced kitchen environment Leading a section or shifts in the kitchen Previous experience working in a Mexican/Peruvian or Japanese restaurant is beneficial WHAT WE OFFER: Competitive hourly wage + service charge + tips Flexible work schedules 50% staff discount at all our associated venues 20% friends and family discount at all our associated venues ABOUT US: Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you!
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
PART TIME CHEF DE PARTIE 4+ shifts per week. Levan is a vibrant, modern European restaurant in the heart of Peckham, inspired by the bold flavours and relaxed energy of Parisian bistros and wine bars. Our ever-evolving seasonal menu showcases exceptional ingredients with a focus on sustainability, creativity, and precision. We’re proud to be a chef-led kitchen where ideas are welcomed and development is encouraged. As part of a small, dedicated team, you’ll have the chance to contribute to a food offering that’s earned critical acclaim and a loyal local following. Levan is part of an independent, owner-operated group, meaning decisions are made with care — with a genuine focus on quality, people, and long-term growth. If you’re passionate about food, serious about your craft, and excited to be part of a kitchen that values collaboration, seasonality and skill, we’d love to hear from you. PART TIME CHEF DE PARTIE We are currently looking for a part time chef de partie to join our kitchen team. The role requires someone who can manage a section, prepare, and deliver our menu, with the highest quality standards. Responsibilities o Run a section in an efficient, clean, and tidy manner o Assist in carrying out stock control, ordering and stock rotation o Prepare and serve all dishes to the highest quality o Report any maintenance requirements and hazards to Head Chef or GM o Support Commis chefs in carrying out their duties o Attend food, service, operational meetings as and when required o Minimalise food waste and spoilage o Ensure all opening and closing checklists are completed o Be self-motivated to help develop own skills Our benefits: o Paid overtime o Cost price wine o Mental health support o Team meal and coffee every shift o On-going training
Field Sales Representative – IPOSG Payments Location: UK (field-based) Employment Type: Self-Employed Earnings: Average consultants earn £5,000+ per month (Uncapped Commission) Are you a results-driven sales professional with an entrepreneurial spirit? At IPOSG Payments, we’re looking for ambitious individuals who want to take control of their income and build a rewarding career with genuine earning potential. Join one of the UK’s leading EPOS and payments providers, promoting innovative solutions to businesses in hospitality, retail, and mobile services. If you’re looking for a commission-only role with fast upfront pay (as soon as your customer starts trading), this is the opportunity for you. What You’ll Do: • Engage directly with business owners to showcase the benefits of IPOSG’s EPOS and payment systems., • Deliver tailored product demonstrations and close high-quality deals., • Build and manage your own pipeline while developing long-term customer relationships., • Represent IPOSG at local events, expos, and networking opportunities., • Work independently while supported by our training, onboarding, and regional management teams. Who You Are: • A motivated self-starter with a passion for consultative selling., • A confident communicator who thrives in face-to-face interactions with business owners., • Well-organised, proactive, and committed to providing excellent customer experiences., • Someone who thrives in a self-employed, commission-only role with uncapped earnings. Preferred Experience: • 2+ years in field sales or B2B sales (ideal)., • Background in payments, EPOS, telecoms, utilities, or similar sectors (advantageous)., • Full UK driver’s licence and access to a vehicle (preferred). What You’ll Get: • Unlimited earning potential — fast commissions paid upfront when customers start trading., • Nationwide freedom — no territory restrictions, grow your business anywhere in the UK., • Sell with confidence — our trusted brand and powerful all-in-one EPOS and payments solutions give you the edge., • Expert support & training — access to the tools, training, and ongoing guidance you need to succeed. Ready to take your sales career to the next level? We’re reviewing applications now. Apply today to join the IPOSG Payments Field Sales Team.
Sage and Poppy is an exciting new coffee shop set to open its doors in early 2024. We are passionate about providing our customers with a unique and exceptional coffee experience. Our mission is to create a welcoming environment where people can enjoy high-quality coffee and a sense of community. Position: Head Barista Job Summary: As the Head Barista at Sage and Poppy, you will play a pivotal role in shaping the coffee culture and customer experience. We are seeking an experienced and enthusiastic individual with a strong background in coffee preparation, customer service, and inventory management. The Head Barista will be responsible for leading the coffee bar team, ensuring exceptional service, and managing the ordering and inventory of coffee-related supplies. Key Responsibilities: Coffee Preparation and Service: Craft and serve a variety of high-quality coffee beverages in accordance with company standards. Train and mentor barista staff in the art of coffee preparation and customer service. Team Leadership: Lead, inspire, and motivate the coffee bar team to deliver outstanding service. Create a positive and collaborative work environment. Inventory Management: Monitor and manage coffee bean inventory, ensuring freshness and quality. Place orders for coffee beans, syrups, and other related supplies to maintain adequate stock levels. Quality Control: Implement and maintain quality control measures to ensure consistency in coffee preparation. Conduct regular tastings and evaluations to identify areas for improvement. Customer Engagement: Interact with customers to enhance their experience and build a loyal customer base. Gather feedback and make recommendations for improvements. Qualifications: Minimum of 2 years of experience as a barista, with a proven track record in coffee preparation and customer service. Previous experience in a leadership or supervisory role within a coffee shop. Strong knowledge of different coffee brewing methods and techniques. Excellent communication and interpersonal skills. Requirements: Passion for coffee and a commitment to delivering an exceptional customer experience. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work weekends and holidays as needed. Proficiency in inventory management and ordering processes. Benefits: Competitive salary commensurate with experience. Opportunities for career growth and advancement. Employee discounts on coffee and other products. If you are a skilled barista with leadership experience and a passion for coffee, we invite you to join our team and contribute to the success of Sage and Poppy. Apply now by submitting your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the Head Barista position. We look forward to welcoming you to our coffee-loving community!
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
Residential Support Worker Role To support the learning, emotional and social needs of children/young people within the residential home. Residential Support Worker will be required to participate in recording, monitoring and evaluating individual child strategies/support. Duties This job description describes in general the normal duties which the post-holder will be expected to undertake. However, the job or duties described may vary or be amended from time to time without changing the level of responsibility associated with the post. Hours of Work Day Shift 8am to 8.30pm / Night Shift 8pm to 8.30am Responsibilities: 1. Assist in the educational, social, emotional and behavioural development of children/young people under the direction and guidance of Management and support., 2. To assist management to develop the house and its environment ensuring that the highest standards of care prevail for each individual child/young person, within the guidelines of the stated model of care., 3. Assist in the implementation of Personal Education Programmes for children/young people and help monitor their progress., 4. Assist in the implementation of Individual Care Plans for children/young people and help monitor their progress., 5. To provide and support the provision of primary care for each child/young person and help them develop healthy attachments., 6. While on rota in the house, under supervision of the house management, be responsible for the care of children/young people as delegated by the senior staff., 7. To participate in sleeping in duties as required., 8. To maintain and promote good relationships with other professionals, team members and management, other sections within Caridon, parents, other agencies and professionals., 9. Support, monitor and evaluate the children/young people’s emotional and behavioural difficulties and help develop their social skills., 10. To ensure that Health and Safety of the children/young people and the home is monitored in accordance with the relevant legal requirements and good practice., 11. To participate in staff training, which is mandatory training, and all other mandatory training., 12. To be available whilst on duty to participate in on going supervision with a member of the Management Team and through this supervision develop an understanding of the behaviour of the children/young people., 13. To develop specific pieces of work with children/young people as directed and supervised by the Registered Manager/Deputy Manager., 14. To ensure high standards of communication involving checking and completing daily records, message book, diary and any other documentation in accordance with our developing best practice., 15. To contribute to the children/young people’s development through a variety of means including play, excursions, and other social opportunities in an individual and group setting both inside the home and outside appropriate to children/young people’s needs. Standards and Quality Assurance:- 1. Support the aims and ethos of Caridon as outlined in the Statement of Purpose., 2. Set a good example in terms of dress, punctuality and attendance., 3. Attend all staff meetings., 4. Undertake professional duties that may be reasonably assigned by the Management., 5. Undertake other reasonable duties from time to time as required. Health & Safety: 1.To maintain an awareness and observation of Fire and Health & Safety Regulations. Equal Opportunities: 1. To contribute to the development, establishment and implementation of clear Equal Opportunities objectives for the service which promote equality for all children/young people and members of staff and formulate equality targets and performance measures for both employment and service delivery., 2. To promote a positive approach to all potential and current children/young people and ensure that services under the posts control reflect this approach. Qualifications: 1. Hold the Level 3 Diploma for the Children and Young People’s Workforce, or be prepared to work towards following a successful six month probation.
Key Responsibilities: Specialized Cooking: Preparing, cooking, and presenting dishes within their assigned section (e.g., breakfast). Supervision and Training: Overseeing and training any junior chefs or commis chefs working in their section. Section Management: Ensuring the smooth operation of their kitchen station, including preparation, cooking, and plating. Quality Control: Maintaining high standards of food preparation, presentation, and hygiene within their area. Inventory Management: Assisting with stock control and portion control to minimize waste. Teamwork: Collaborating with other chefs, including the sous chef and head chef, to ensure efficient kitchen operations.
As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
Sous cheg – Heard. Soho (Flagship Opening) Premium burgers. Fresh ingredients. Consistent standards. Heard is the most talked-about name in London’s fast food scene, created with 2 Michelin-starred chef Jordan Bailey. Our first site in Borough launched in February 2025 to rave reviews — now, we're opening our flagship in Soho, and we're looking for a Head Chef to lead it. This is your chance to take ownership of a brand-new kitchen, build your brigade from scratch, and set the standard for what fast food should be: fast, fresh, and uncompromising on quality. In Your First 12 Months, You'll... Launch the Soho kitchen to spec and on schedule, delivering a fully operational kitchen with prep, service, storage, food safety, and communication systems in place ahead of opening Hire and onboard a full brigade, including all line chefs and prep roles, with clear responsibilities, trial shifts completed, and training plans delivered before launch Train all team members to deliver the Heard food standard, achieving consistent plate execution within four weeks of opening across every service period Run the pass with full control, ensuring all revenue streams (dine-in, delivery, takeaway) hit speed, quality, and presentation targets daily Write and implement kitchen SOPs across service, cleaning, stock, allergen handling, and prep — fully embedded and signed off by week two of trading Deliver food cost margin within target range by month two, using Heard systems to monitor usage, track waste, and adjust ordering in real-time Achieve and maintain a* 5 Health & Safety rating at first inspection through fully documented food safety procedures and ongoing team compliance Collaborate daily with the General Manager to analyse service performance, adjust rota needs, and drive daily prep and recovery standards Review and improve kitchen systems and workflows quarterly, in collaboration with Jordan Bailey, ensuring the operation evolves with service demands
WHO YOU ARE: • Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: • 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: • Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.
Key Responsibilities: Food Preparation: Prepping ingredients like chopping vegetables, making sauces, and portioning food items. Cooking: Grilling burger patties, cooking other menu items, and ensuring proper cooking temperatures for food safety. Assembly: Assembling burgers according to specifications and ensuring proper presentation. Food Safety: Maintaining a clean workspace, adhering to hygiene standards, and ensuring proper food storage and handling. Inventory Management: Monitoring stock levels and assisting with ordering supplies as needed. Collaboration: Working with other kitchen staff, including chefs, and front-of-house staff to ensure smooth service. Quality Control: Ensuring all food items meet quality standards and specifications.
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Join the Sushinoya Charing Cross Opening Team! Location: Charing Cross Road, London Opening Date: Late September About Sushinoya Sushinoya is a modern Japanese dining brand serving fresh sushi, sashimi, maki rolls, and hot Japanese favourites. We combine authentic flavours with a warm, contemporary dining experience. Our newest restaurant is opening in Charing Cross, and we are building a dynamic, passionate team to bring our vision to life. We Are Hiring for Multiple Positions General Manager – £35,000–£45,000 + Bonus Lead the launch and daily operations of our new site. Recruit, train, and inspire your team, deliver exceptional guest experiences, and achieve financial targets. Previous GM or senior management experience in hospitality is essential. Head Chef – £35,000–£45,000 + Bonus Take charge of our kitchen from day one. Oversee prep, cooking, presentation, and quality control. Manage kitchen staff, stock, and compliance. Experience with Japanese cuisine preferred but not essential. Assistant Manager – Up to £35,000 Support the GM in day-to-day operations, staff management, and service excellence. Lead shifts, resolve customer issues, and help deliver a smooth launch. Previous hospitality supervisory experience required. Supervisor – Up to £15/hour Lead FOH during shifts, ensuring service runs smoothly. Oversee tills, kiosks, and dining areas. Ideal for experienced team leaders in hospitality or retail. Fish Cutter – Salary Negotiable Prepare fresh fish and seafood to exacting standards for sushi and sashimi. Must have excellent knife skills and experience handling seafood. Maki Chef – Salary Negotiable Prepare sushi rolls, nigiri, and other Japanese dishes. Experience preferred but training available for the right candidate. Kitchen Porter – Salary Negotiable Keep our kitchen clean, organised, and stocked. Wash dishes, assist with basic prep, and support the kitchen team. No experience required – just a great work ethic. Front of House Team Member – Salary Negotiable Work across tills, kiosks, floor service, and hot food stations. Serve guests with a smile, maintain cleanliness, and ensure a welcoming environment. Why Work With Us? Competitive pay and bonus opportunities. Free staff meals during shifts. Staff discount on food & drink. Career growth opportunities as we expand. Full training in Japanese cuisine and service. Be part of an exciting new restaurant opening in the heart of London. How to Apply: If you have the skills, passion, and energy to be part of the Sushinoya Charing Cross team, we want to hear from you! Please include the position you are applying when messaging. Best of Luck!
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
A Fresh Opportunity to Lead at an Iconic London Venue We are seeking an experienced and motivated Chef Manager to lead the kitchen at RADA (Royal Academy of Dramatic Art) in Central London. This is a fantastic opportunity to take ownership of a busy, vibrant catering operation within a world-renowned creative institution. As Chef Manager, you’ll be responsible for producing high-quality food, managing a small team, and ensuring the smooth running of day-to-day operations — all while working in a supportive, daytime-only environment with no late nights. Key Responsibilities: · • Prepare and serve fresh, seasonal dishes for students, staff, and visitors · • Design varied menus that cater to dietary needs and changing customer preferences · • Manage kitchen staff, rotas, and workflow to ensure smooth daily service · • Oversee ordering, stock control, and supplier relationships · • Maintain full compliance with food hygiene, health & safety, and allergen regulations · • Work within budget and reduce waste without compromising on quality · • Build positive relationships across the organisation to support a strong food culture About You: · • Previous experience as a Chef Manager, Head Chef, or Sous Chef · • Relevant qualifications in professional cookery (e.g., NVQ Level 2/3 or equivalent) · • Level 2 or 3 Food Safety & Hygiene Certificate (required) · • Excellent leadership, organisation, and communication skills · • A passion for fresh, quality food and great service · • Comfortable managing costs, rotas, and operational targets What We Offer: · • £15.00 per hour · • Monday–Friday schedule with no evening shifts · • A central London location with excellent transport links · • Friendly working environment in a creative and inspiring setting · • Meals provided on duty · • Opportunities for training and professional growth Start date: September 2025
Head Chef Wanted for a Modern Turkish Restaurant We're looking for a passionate and skilled Head Chef to lead our kitchen team. Our well-established Turkish restaurant has a loyal customer base and a menu of classic, beloved dishes. We're now ready to elevate our culinary offerings with a fresh, seasonal perspective. As our Head Chef, you'll be responsible for maintaining our high standards while bringing your creative vision to life. This isn't just about cooking; it's about leading a team, managing kitchen operations, and innovating within a rich culinary tradition. Key Responsibilities: Menu Innovation: Develop and implement seasonal specials and new dishes that complement our existing menu. You'll have the freedom to explore modern techniques and global influences while honoring authentic Turkish flavors. Kitchen Leadership: Manage and mentor our BOH staff. You'll be a hands-on leader, ensuring a positive and productive work environment. Operational Excellence: Oversee daily kitchen operations, including inventory, ordering, scheduling, and ensuring all food safety and hygiene standards are met. Quality Control: Maintain consistency and quality across all dishes, from prep to plate. About You: Proven experience as a Head Chef or Senior Sous Chef, preferably in a fast-paced environment. A strong understanding of Turkish cuisine and its ingredients. A passion for seasonal cooking and a creative approach to menu development. Excellent leadership, communication, and organizational skills. The ability to work under pressure and inspire a team. This is a unique opportunity to make your mark on a respected restaurant and shape its future. If you're a talented chef ready for a new challenge, we want to hear from you.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Responsible to: Sophie Lechevalier Role Summary: To assist the client in health service delivery of care management. Good Communication Skills · Communicate effectively with other team members and the client. Health, safety and Security: · Use appropriate infection control procedures and maintain work areas in Client’s house so that they are: o Clean o Safe o Hand Washing o Familiarise with emergence procedures for Clients o Assist Clients in adopting sound infection control measures. Quality: · Inform other team members to issues of quality in the care of Clients.
About the job Job Description We are seeking a talented Chef de Partie to join our production kitchen team near Heathrow Airport. In this role, you will help deliver high-quality meals for our airline clients, ensuring our culinary standards meet passenger expectations. The ideal candidate will have a passion for food, strong culinary skills, and the ability to thrive in a fast-paced environment. As a Chef de Partie, you will report to the Sous Chef, Operations, and work closely with them to fulfill orders promptly and maintain high quality. Your key responsibilities include preparing and cooking food components, contributing to kitchen efficiency, and keeping a clean workspace. What will you be doing? Prepare, cook, and present high-quality dishes in accordance with standard recipes and client specifications. Ensure all food is prepared and presented to the highest standards, maintaining consistency and quality. Oversee a specific section of the kitchen, managing and training junior kitchen staff as needed. Monitor inventory levels and assist with stock control, ensuring that all ingredients are fresh and available as required. Adhere to food safety and hygiene standards, maintaining a clean and organized work area at all times. Assist in implementing cost control measures to minimize waste and maximize efficiency. Participate in team meetings and contribute ideas for improving kitchen processes and food quality. Ensure compliance with health and safety regulations, including proper handling and storage of food products. Assist the Sous Chef or Head Chef in day-to-day duties. Delegate responsibilities to helpers or other assistants in larger kitchen settings. Maintain essential knife skills and a sound knowledge of cooking techniques. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef de Partie or in a similar role within a high-volume kitchen, preferably in airline catering or large-scale food production. 3+ years’ experience in a kitchen environment Culinary diploma or equivalent qualification from a recognized culinary school. Strong knowledge of food safety and sanitation regulations. Excellent organizational and time management skills, with the ability to work under pressure and meet tight deadlines. Ability to work collaboratively within a team and communicate effectively with colleagues. The capability to work safely, efficiently, and neatly Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required. Passion for culinary excellence and a keen eye for detail. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships