Restaurant Manager
il y a 15 jours
£39000–£40000 par an
Temps plein
Aberdeen
DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.
Chef et Cuisinier
Serveurs
Personnel de bar
Commerce de détail
Personnel de cuisine
Barista
Fast-food
Art, Médias, Design
Bâtiment et Travaux
Chauffeur et Livraison
Comptabilité et Finances
Divertissement
Entreposage et Stockage
Esthétique et Beauté
Gestion
Hôte et Hôtesse
Industrie et Production
Ingénierie
Mode
Nettoyage et Entretien
Rédaction et Édition
Sciences
Secrétariat et Administration
Service juridique
Service à la clientèle
Soins aux animaux
Soins aux enfants
Soins de santé
Sports et Bien-être
Sécurité
Technologie de l'nformation
Travail en ligne
Vente et Marketing
Éducation
Événements et Promotion
Autre
