Customer complaints jobs in Hayes

Complaints Advisor Pay: £26,000 - £30,000 Location: Slough Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to ...

This is an exciting time to join a successful, expanding, financial services organisation, based in Slough, as a Customer Complaints Specialist. This opportunity would suit someone with previous ...

Support the Quality department with technical investigations related with customer complaints, including visits on the customer's line. The Technical Services Manager should have the following skills ...

This is an exciting time to join a successful, expanding, financial services organisation, based in Slough, as a Customer Complaints Specialist. This opportunity would suit someone with previous ...

Accurately record customer complaints in accordance with organisational policies and procedures. * Act as a Business Champion, supporting internal stakeholders in investigating and responding to ...

Ensure any Customer complaints are fully investigated and resolved promptly and efficiently * Provide information to the Head of Customer Service / Director, and any other relevant Manager regarding ...

To act as a process and investigative expert for both simple and complex tasks supporting improved customer outcomes. Complaints team looks to resolve all incoming complaints for the business. This ...

As Customer Insight Officer you will: • Ensure the accurate recording of customer complaints into the organisation and in line with our policy and procedures • Act as Business Champion supporting ...

Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. As a Complaints ...

Review customer complaints and concerns and seek ways to improve the customer experience. In addition you should be obtaining user feedback. * Promote the value of the product and new features ...

The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner. Reporting to the Customer Service Team Leader, you will play a crucial part in ...

... responses to complaints, members enquiries, complaints (stages 1& 2) FOI and other written ... Managing escalated or complex customer issues within the relevant area.* Contributing to the ...

The successful candidate will manage the investigative complaints team and will compile data to improve the company's understanding of their customers. Job Title: Customer Insight (Resolution ...

Using your expertise to make recommendations for improvements with a focus on adding value, and improving quality and customer service * Ensuring complaints are managed in line with the housing ...

You will be responsible for managing orders, resolving customer complaints, responding to phone call and email requests and ensuring that the customers and consumers receive a premium service ...

Effectively managing calls, enquiries, orders, complaints and log all details of actions taken within CRM system to support case management * Effectively managing the complex customer complaints and ...

Forming part of an inspiring senior leadership team, this position will be responsible for providing motivational, member-focused direction for resolving customer complaints, implementing changes to ...

Successfully manage difficult situations and resolution of issues/problems without supervision . · Analyse customer complaints and provide appropriate corrective actions. * Develop and maintain ...

Resolve customer complaints and issues in a timely manner * Provide product information and guidance to customers * Work collaboratively with other team members to ensure customer satisfaction

Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management * Effectively manage the complex customer complaints ...

Respond effectively to queries relating to customer orders and deliveries including customer complaints and invoice queries * Manage deliveries in line with customer expectations, liaising with 3rd ...

To resolve customer complaints and invoice queries * To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are ...

... Complaints Officer to join our dynamic team in Hackney. Here's why you should consider this ... Your strong verbal and written communication abilities will be crucial in engaging with customers ...