Service Advisor
15 hours ago
Cheshunt
Service Advisor / Receptionist We are looking for a friendly, organised, and reliable Service Advisor / Receptionist to join our busy automotive garage. The role involves answering customer enquiries, booking vehicles in for servicing, repairs and MOT, liaising with technicians, identifying and ordering vehicle parts, creating quotations for repair work, preparing invoices, and keeping customers updated throughout the repair process. Key Responsibilities: * Answering telephone and email enquiries * Greeting customers and booking vehicles into the workshop * Creating quotations for servicing and repair work * Preparing and processing invoices * Identifying and sourcing vehicle parts * Liaising with technicians and suppliers * Updating customers on vehicle progress * General reception and administrative duties Requirements: * Excellent customer service and communication skills * Good computer and organisational skills * Knowledge of motor vehicles and parts preferred * Ability to work in a fast-paced environment * Previous garage, automotive, or service advisor experience is an advantage This is an excellent opportunity to join a friendly and growing garage where customer service and attention to detail are valued.