Customer service analyst jobs in London - Page 9Create job alerts

Support Client Journey Mapping activities, analysing touchpoints to craft bespoke journeys tailored ... customer service. * Be the singular point of contact for clients regarding all things Front of ...

... and analytical, with the ability to anticipate and respond to changing customer needs and ... service, to align campaign objectives with overall business goals; * Chair / Lead meetings ...

Benchmark's tireless and methodical data collection, coupled with in-house expert analysis, makes ... Qualifications / Experience: • Proven experience of providing high customer service ideally in a ...

We want to combine the best data and analytics that exist and build our own capability to generate ... Maintaining relationships with customers, brokers, business partners and colleagues to achieve ...

Opportunity for involvement in CSR, sustainability and charity initiatives * Cycle, electric car ... Analytics and more, our team are encouraged to discover their passions. We wholly support this ...

Research and analyse industry conditions and TAG's competitors to shape strategy plans within ... Act on emerging technologies and support implementations to enhance the customer service ...

High level of accuracy and attention to detail, particularly in documentation and data analysis. * Strong customer service orientation with a focus on meeting the needs of clients while balancing ...

Conduct a thorough analysis of risks to ensure they are appropriate for the business, by assessing ... to provide excellent customer service * Liaise with clients (solicitors/brokers/licensed ...

A curious and analytical mindset, with the ability to explore situations and provide options and ... A strong customer service focus. * Excellent organizational skills, attention to detail, and the ...

... service teams. Promptly answers questions related to status and resolution. * Expedites customer ... Analytical, Adaptable, and highly organized with the ability to handle multiple tasks effectively

... core membership services and products - the Chartered ABS, Small Business Charter, and the ... Proficient in analysing and reporting on web and social media data * Experience in using CRM ...

Customer Service Excellence : Ensure that all VIP customers receive world-class service. Anticipate ... Reporting & Analytics : Track and report on VIP sales performance, client acquisition, and ...

Ensure that salesforce, Ocorian's CRM system is updated with all Contact, Lead, Opportunity ... service / fee proposals and related financial analysis. * Work with colleagues in other regions to ...

Provide best in class customer service to internal and external customer base * Maintain regular ... Report writing and data analytics * Understanding of commercial leases and the landlord and tenant ...

... customer experience is enhanced, thus supporting our Front Office Growth agenda. Facts / Scale ... Service Portfolio Management * Business Analysis * Service management * Service Delivery ...

About Dalkia UK and Dalkia Energy Services Dalkia UK is one of the UK's leading technical and ... Ability to engage with customers, presenting technical solutions and options. * Analytical skills ...

Supporting customer service teams with escalated queries related to the sport. * Analysing market trends, optimising pricing strategies, and monitoring key metrics. Candidate Profile * Academic ...

Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. * Analyze & Improve: Use data to stay on top of KPIs and sales ...

Apply knowledge of customers, industry, and services to achieve revenue objectives. * Collaborate ... Track, analyze, and report on sales performance and activities using Salesforce and other reporting ...

... the Customer Service team to ensure all engagement with customer queries through KEF EU social ... analyse social media KPIs, producing a monthly report to identify trends and key insights ...

... of customer service and business efficiency. Your main tasks will be: * Customer Experience ... analysis into account. * Brand image: Each store embodies the Company's culture, values and ...

... services teams. This role requires a strong Payment business background and an understanding of ... Combine technical market knowledge with customer influencing skills to achieve sales success. What ...

... customer service across room, restaurant and spa reservations, through all contact methods for one ... Pricing and positioning across all distribution channels, proactive analysis and decision-making ...

Excellent customer service * Relationship builder * Demonstrated history of successful training and ... Analytical * Efficient Benefits and perks: * Flexible working arrangements with a hybrid model of ...