Customer service analyst jobs in Reading

Administer and maintain tools, knowledge bases, customer documentation required for Service Cost Analysis * Proactively seeking out anomalies in Vale (and other ITSM platforms as required) working ...

We do this by shaping our services around our customer, ensuring we deliver right first time ... Analyst. Based out of our head office in Basingstoke you'll combine home and office working to ...

... IT Services providers for an Application Discovery Analyst to join the Software Discovery ... customers. The successful candidate will have strong Application Discovery and deployment ...

Owns translation services for reporting Qualifications/experience: * Bachelor's Degree required ... and customers. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an ...

IT Service Desk Analyst - 2nd lineIT Service Desk Analyst required to join a growing ... LAN, VPN, TCP/IP * Strong customer service skills This will be an office-based role located in ...

The Service Delivery Analyst will play a crucial role in ensuring the successful onboarding of ... Qualifications and Skills Customer-centric with a commitment to providing exceptional service to ...

To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. * To prepare, analyse and distribute customer activity reports relating to learner ...

We do this by shaping our services around ourcustomer, ensuring we deliver right first time, whilst ... day Customer demands, as ourCustomerPlanning Analyst , you'll support both front and back office ...

A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony ... Handle customer incident or request tickets in a professional manner * Answer calls and respond to ...

Senior Commercial Portfolio & Customer Journey Analyst The Senior Commercial Portfolio & Customer ... Reporting to the Head of Energy Services this position is responsible for ensuring accurate ...

Regularly reconcile customer accounts specific to the one of the key Divisions, resolving any ... Perform monthly reconciliation specific to energy services to validate financial data and ...

... and customer service quality * Ensure timely and accurate communication of deal information and ... teams Pricing Analyst Salary: £30,000 - £35,000 Hybrid Working - Reading Full time Huntress ...

Title: Customer Service Representative - Dutch Speaking Location: Marlow, Berkshire - Hybrid ... The Complaint Intake Analyst works to support PMQA through providing the initial triaging of ...

Product Analyst 6 months contract £445 per day, inside IR35 Hybrid role - occasional travel to the ... Possess excellent knowledge of the Customer Service function, specifically CRM * Excellent ...

Regularly reconcile customer accounts specific to the one of the key Divisions, resolving any ... Perform monthly reconciliation specific to energy services to validate financial data and ...

IT Service Desk Analyst - Hersham - £30,000 DOE Role: IT Service Desk Analyst Location: Hersham ... DNS, DHCP. * Exceptional customer service and communication abilities. * Ability to work ...

The main purpose of the role is to provide excellent technical support, customer service and advice on all in-store technology related issues. In this exciting role, the IT Support Analyst will ...

Prepare and analyse reports on complaints received and handled. * Provide training and guidance to team members to enhance their customer service skills. * Identify areas for improvement and ...

Conducting root cause analysis and provide on-going recommendations and solutions to improve professionalism and customer service procedures and policies * Co-ordinate and manage B2C customer service ...

Business Analyst with previous experience and/or a relevant Business Analysis qualification ... Support services to identify high volume processes, high volume customer interactions, customer ...

Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office ... Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain ...

... Desk Analyst - Security Lead to be based in their Reading office. Your role is to support the ... customer demands are met. * Support the Service Desk team to ensure IT Platforms are security ...

Once you've gained a real understanding of our client's service offering, you'll have the chance to ... There will be opportunities to travel and attend meetings at customer sites across the UK

They are seeking a Customer Service Technical Specialist to join their dynamic team, ensuring that ... analysis. ** The role is based in High Wycombe, with a flexible working policy that requires a ...