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Join our Asset Intelligence team The Asset Intelligence team provides a range of proactive services to assist clients with managing their estate and software procurement. Success. The Softcat Way. Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft and Adobe. Offering a growing portfolio of services including software licensing, cyber security and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career. You will work with customers to manage their cloud spend using the FinOps framework. You will work with several customers and will support them through regular reviews. Your goal is to help customers get the most value from The Cloud, improve and enhance the FinOps offering at Softcat, and to mentor and train the next generation of FinOps Analysts. As Senior FinOps Analyst, you'll be responsible for: · Forming trusted advisor relationships with enterprise scale clients. · Acting as a SME for FinOps within Softcat. · Setting long-term goals with customers, developing strategies to achieve them, and leading initiatives to drive FinOps adoption across the organization. · Utilising industry-leading cloud management tooling and native tooling to proactively leverage FinOps data. · Providing detailed reporting around cost visibility and optimisation, ensuring that insights reach the right stakeholders on the client side. · Providing break/fix support around industry-leading cloud management solutions and leveraging the ticketing system (ServiceNow). · Continuously improving FinOps processes and practices, including identifying areas for improvement, implementing best practices, and staying current with industry trends and development · Developing and driving the service forward, proactively identifying efficiency opportunities within the team. · Running 1 to 1s with members of the team. · Mentoring junior staff. We'd love you to have ·Extensive FinOps knowledge ·FinOps Practitioner Certification is required (FinOps Certified Engineer desired) Knowledge of AWS, Azure, and GCP. Certified in: AZ900, AWS Certified Practitioner, AZ104 (desired), AWS – Certified Solutions Architect (desired) · Extensive experience around multi cloud cost optimisation. · Experience with cloud cost management tooling (CloudHealth, Cloudability, Flexera, and native tools). · Ability to build relationships with multiple stakeholders within an enterprise customer. · Proactively use your own skillset and that of the team to solve problems and challenges whilst supporting more junior members of the team in the same way. · Ownership of your learning and development. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Hybrid working, • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Location Walsall, England, United KingdomPackage To £55,000 (pro rata, depending on experience) Are you a natural organiser with a passion for bringing clarity and structure to fast-paced environments? At Echo Managed Services, we’re looking for a PMO Analyst (FTC) who thrives on coordination, detail, and supporting effective delivery. You’ll play a key role in our most transformative programmes, helping to prepare forums, maintain risk logs, and support governance processes that keep workstreams aligned and moving forward. If you're a self-starter with a sharp eye for detail and a PRINCE2 or equivalent qualification, this is an opportunity to contribute meaningfully within a team that values innovation, integrity, and continuous improvement. Step into a role where your analytical strengths and organisational skills make a real impact.Who We Are:Part of the South Staffordshire group, Echo Managed Services is a leading provider of outsourced customer service solutions and software. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.The Role:Echo Managed Services are seeking a detail-driven and proactive PMO Analyst to support programme governance, delivery assurance, and stakeholder coordination across Echo’s software implementation projects. Working alongside the Programme Manager, you’ll help maintain structure, visibility, and consistency across all workstreams, ensuring the programme operates with clarity and control. This role requires office attendance (min two days per week).This role is ideal for someone who enjoys organising complex information, supporting decision-making, and enabling effective programme delivery.Key Responsibilities • Support the Programme Manager in maintaining and embedding programme governance frameworks, • Coordinate and prepare materials for internal and client-facing forums, ensuring actions, decisions, and updates are accurately captured, • Maintain the programme’s risk and issue logs, ensuring updates, tracking, and escalations are managed in a timely manner, • Create and update RAID logs, change control documentation, and dependency trackers, • Produce high-quality reporting packs and dashboards for programme boards and stakeholder reviews, • Monitor project performance using KPIs, RAG status updates, and progress metrics, • Support communication planning across workstreams to ensure transparency and alignment, • Maintain centralised documentation repositories, ensuring version control and audit readinessWhat You’ll Need, • Comfortable with hybrid working (min two days per week office based), • Experience in a PMO Analyst role within software or technology delivery environments, • Strong understanding of project governance, reporting standards, and delivery assurance practices, • Experience in utilities, energy, or public sector environments (desirable), • Confidence in supporting stakeholder forums and contributing to client-facing discussions, • Proficiency with MS Project, SharePoint, PowerPoint, Excel, and Jira, • Strong communication, organisation, and problem-solving skills, • A self-starter mindset with the ability to work independently and manage competing priorities, • Familiarity with Agile, Waterfall, or hybrid delivery methodologies, • A project management qualification such as PRINCE2, PMP, or AgilePM (advantageous)What You’ll Get in Return:, • Competitive salary, • Pension scheme with employer contributions, • 25 days holiday + bank holidays, • Hybrid working options, • 24/7 GP service and employee well-being programme, • Access to My Premier Benefits – retail discounts, • Free onsite parking and gym facilities, • A collaborative, forward-thinking environment where your ideas are valuedREF-227 511

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Second Line Application Support Analyst Hybrid – Birmingham (2 days onsite)Join a tech team that keeps some of the UK’s biggest retail brands running. Who Are We? Since 1999, Retail Assist has been powering some of the best-known names in retail, hospitality, and logistics. From Harvey Nichols and Selfridges, to Papa Johns, Vue International and Hobbycraft, our award-winning tech services and software help brands deliver exceptional customer experience, every single day. As we continue to grow, we’re looking for curious, proactive problem-solvers to help us keep mission-critical applications running smoothly for our customers. Sound like you? The Role: Second Line Application Support Analyst You’ll join our Unified Application Services (UAS) team, taking the lead on diagnosing, fixing, and improving the retail applications our clients rely on across head office, stores, and distribution centres. This isn’t just break–fix. You'll become a trusted expert, working closely with 1st–3rd line teams, suppliers, and customer stakeholders to keep systems stable, solve recurring problems, and continuously improve how we support our customers. If you love getting stuck into complex issues, enjoy learning new systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support • Own 2nd line application incidents and service requests., • Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics., • Guide and support 1st line teams to drive better first-time resolution., • Spot recurring issues and help drive root cause analysis., • Suggest service improvements and refine processes, documentation, and monitoring., • Work with technical teams, suppliers, and non-technical users., • Provide clear updates and reassurance during incidents., • Create clear, helpful documentation and knowledge articles., • Experience in 2nd line application support or a similar environment., • Strong understanding of incident, problem, and change management., • Confident communicator who can support non-technical users., • Logical thinker who enjoys investigating and solving issues., • Experience with business-critical applications in retail or multi-site environments., • Windows Server, • Microsoft 365, • Active Directory, • SQL Server, • PowerShell/Python, • AWS or cloud applications, • Monitoring tools (e.g., SolarWinds), • Legacy platforms (iSeries, RTI), • Managing third-party or SaaS incidentsWhat’s In It for You?, • 25 days holiday + bank holidays, • Buy up to 5 extra days, • Discounts & perks via our Benefits Hub, • Travel pass loan & cycle to work scheme, • £1,000 refer-a-friend bonus, • Discounted dental care Apply now and shape the future of retail technology with Retail Assist.

Team Assistant - Investment Banking Location: Birmingham Start Date: ASAP (subject to background checks - approx. 3-4 weeks) Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (1-hour lunch break; flexibility required) Hours per Week: 40 Overview A leading global financial institution is seeking a highly organised and detail-oriented Team Assistant to provide comprehensive administrative support to a group of over 25 junior bankers (Analyst, Associate, and Junior VP level) in its Birmingham office. This is a fantastic opportunity for someone with administration or customer service experience looking to step into a corporate environment. Full training and ongoing support will be provided both remotely and on-site. You’ll be joining a friendly and supportive team of assistants and will gain exposure to a fast-paced, global investment banking environment. • Key ResponsibilitiesProvide diary management support to bankers (Associate level and above), • Schedule and coordinate internal and external meetings, conference calls, and video conferences across time zones, • Manage high volumes of incoming calls and emails, relaying messages efficiently and accurately, • Book meeting rooms and handle room logistics across multiple locations, • Coordinate travel arrangements including international flights, hotels, visas, and car bookings, • Prepare and process expense reports in line with company policy, • Assist with invoice processing and tracking, • Provide phone and holiday cover for fellow assistants when needed, • Support bankers with ad hoc admin requests, projects, and team initiatives, • Maintain a consistent and professional level of communication across all platforms (phone, email, Zoom, in-person), • Collaborate closely with other assistants to ensure seamless day-to-day support Candidate ProfileThis role is ideal for a proactive, approachable individual with a strong administrative foundation who thrives in a team environment and is comfortable with a high-volume, detail-heavy workload. Key Skills & Experience • Previous experience in admin, office support, customer service, or coordination roles, • Proficient in Microsoft Outlook, Word, and Excel, • Able to manage multiple time-sensitive tasks and competing priorities, • Excellent attention to detail and reliability, • Confident communicator with strong interpersonal skills, • Able to interact with stakeholders at all levels, internally and externally, • Calm under pressure and adaptable in a fast-paced, evolving environment, • Discreet and professional, with the ability to handle confidential information, • Proactive, solutions-focused mindset with a strong "can-do" attitude, • Comfortable working independently as well as part of a collaborative team What’s on Offer • Long-term potential: strong performers may be considered for permanent roles, • Full training and onboarding provided, • A professional, inclusive, and dynamic workplace with excellent team culture

(REF-NC) Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: • Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes., • Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support., • Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness., • Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service., • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed., • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs. Resources: • Financial Responsibility: No budget responsibility, • Financial Influence: Provides recommendations to support technology decision-making, • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology, • Systems implementation and optimisation experience, • Demonstrated ability to create business cases for change, • Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title: Senior Business Analyst Job Type: Permanent Location: Solihull (3 days a week on site) Salary: £50,000 Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping

About Quantiphi: • Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations., • Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake., • Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. We have been recognized with: • 3x AWS AI/ML award wins., • 3x NVIDIA Partner of the Year titles., • Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms., • We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators., • We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023. Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! For more details, visit: ___ or ___. Role: MLOps Architect - AWS Experience Level: 8+ years Employment type: Full Time Location: Remote (UK) Description: • We are seeking an experienced MLOps/AIOps Architect who can drive end-to-end implementation of MLOps strategy and also contribute broadly across other enterprise AI/ML programs. This role demands a strong architectural mindset, hands-on technical depth, and the ability to design scalable, cloud-native machine learning operations across traditional ML and modern LLM workflows., • The ideal candidate will bring experience with SageMaker-based MLOps pipelines, evaluation of equivalent tooling stacks, hybrid MLOps/LLMOps automation, CI/CD orchestration, governance, monitoring, automation and production-grade scalability patterns. Key Responsibilities: • Architect and implement the MLOps strategy for the programme, ensuring alignment with the project proposal and delivery roadmap., • Design and own enterprise-grade ML/LLM pipelines covering model training, validation, deployment, versioning, monitoring, and CI/CD automation., • Build container-oriented ML platforms (EKS-first) while evaluating alternative orchestration tools with similar capabilities (Kubeflow, SageMaker, MLflow, Airflow, etc.)., • Implement hybrid MLOps + LLMOps workflows, including prompt/version governance, evaluation frameworks, and monitoring for LLM-based systems., • Serve as a technical authority across multiple internal and customer projects, contributing architectural patterns, best practices, and reusable frameworks., • Enable observability, monitoring, drift detection, lineage tracking, and auditability across ML/LLM systems., • Define and implement standards for model deployment, monitoring, governance, and automation to ensure production-grade reliability and scalability., • Collaborate with cross-functional teams — data engineering, platform, DevOps, and client stakeholders — to deliver production-ready ML solutions., • Ensure all solutions adhere to security, governance, and compliance expectations, particularly around handling cloud services, Kubernetes workloads, and MLOps tools., • Conduct architecture reviews, troubleshoot complex ML system issues, and guide teams through implementation across cloud-native ML platforms., • Mentor engineers and provide guidance on modern MLOps tools, platform capabilities, and best practices. Skills: • Expierence working in ML/AI engineering or MLOps roles with strong architecture exposure., • Strong experience in leading enterprise grade MLOps strategy and its execution., • Proven experience in implementing the adoption of enterprise-grade MLOps platforms with client data science teams., • Proven leadership in defining and executing enterprise MLOps strategy., • Demonstrated success in driving the adoption of enterprise-grade MLOps platforms with client data science teams., • Strong expertise in AWS cloud-native ML stack, including: SageMaker(primary), EKS, Lambda, API Gateway, CI/CD (CodeBuild/CodePipeline or equivalent)., • Hands-on experience with at least one major MLOps toolset and awareness of alternatives: MLflow, Kubeflow, SageMaker Pipelines, Airflow, BentoML, KServe, Seldon., • Deep understanding of model lifecycle management (feature engineering->training → registry → deployment → monitoring)., • Experience implementing or supporting LLMOps pipelines, including: prompt versioning, evaluation metrics, automation frameworks., • Deep understanding of ML lifecycle: data ingestion, feature engineering, training, evaluation, model packaging, CI/CD, drift detection, monitoring, and governance., • Strong experience with AWS SageMaker (Pipelines, Feature Store, Model Registry, Model Monitor)., • Experience implementing ML CI/CD pipelines including automated training, testing, validation, model promotion, and endpoint deployment., • Experience working on Infrastructure as Code (IaC) tools and CI/CD pipelines., • Experience with Kubernetes based development., • Experience with feature engineering pipelines and Feature Store management., • Understanding of lineage tracking: training data snapshot, feature versions, code versioning, metadata tracking, reproducibility., • Hands-on experience with AWS Bedrock and Agentcore service., • Experience with CloudWatch, SageMaker Model Monitor, Prometheus/Grafana., • Strong foundation in Python and cloud-native development patterns., • Solid understanding of security best practices, IAM, secrets management, and artifact governance. Nice to have: • Experience with vector databases, RAG pipelines, or multi-agent AI systems., • Exposure to DevOps and infrastructure-as-code (Terraform, Helm, CDK)., • Hands-on understanding of model drift detection, A/B testing, canary rollouts, and blue-green deployments., • Familiarity with Observability stacks (Prometheus, Grafana, CloudWatch, OpenTelemetry)., • SQL and data transformation experience using Snowflake, Databricks, Spark., • Ability to translate business goals into scalable AI/ML platform designs., • Strong communication and cross-team collaboration skills., • Ability to guide engineering teams through technical uncertainty and design choices. What is in it for you: • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies., • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues., • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines., • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

The ideal candidate will have a friendly demeanor and experience in IT support, ideally within the hospitality or retail sectors. A leading IT services provider in the UK is seeking a personable Service Desk Analyst to join their Support Desk team. This role involves diagnosing customer IT issues, m

We are looking for passionate and driven individuals who are keen to forge a career within a Service Desk environment supporting customer IT needs as a First Line Support Analyst. If you require additional support with your application, please contact our recruiter or send an email to our dedicated

IT Service Desk Analyst – 12 month fixed term contract. Previous experience in a fast‑paced IT Service Desk role would be highly advantageous. Experience providing exceptional customer service with a customer‑first focus.

A leading customer service solutions provider in Walsall is seeking a PMO Analyst to support programme governance and delivery assurance in software projects. The ideal candidate will have a strong background in project governance and experience as a PMO Analyst.

Applicants should demonstrate proficiency in MS Office and possess strong customer service skills. A leading technology company is seeking a First Line Support Analyst to assist in customer IT needs.

A logistics company is seeking a Customer Data Analyst to enhance customer service through data analysis and reporting. Responsibilities include customer support, managing data within CRM systems, and working closely with internal teams to drive supply chain efficiencies.

We are looking for passionate and driven individuals who are keen to forge a career within a Service Desk environment supporting customer IT needs as a First Line Support Analyst. Assessing the issue with caller to identify the problem and decide best course of action (troubleshoot over the phone or

Fun, rewarding and with the opportunity to develop and grow your career. That's life with L&C Mortgages, the UK's leading fee free mortgage and protection broker with over 160 awards to its name. Join us and you'll be part of a business that takes your progress seriously and wants you to enjoy being part of the L&C family. From ‘The Extra Mile' colleague nominations – recognising those who go above and beyond, your birthday off and our fabulous Perkbox membership, this is a place that really gives back on the effort you put in. Right now, we are seeking a data-driven Digital Conversion Executive to join our Marketing team and help optimise the performance of our digital channels. This role will focus on improving customer journeys and conversion rates across our website and email campaigns through testing, insight and continuous optimisation. You'll collaborate closely with the Head of Digital Marketing and wider teams to deliver a CRO roadmap that drives measurable improvements in performance and customer engagement. The role As a Digital Conversion Executive, you'll support the development and delivery of our conversion rate optimisation (CRO) programme. You'll generate and test ideas to improve website and campaign performance, designing and coordinating A/B and multivariate tests that help the business achieve its lead generation and strategic objectives. You'll analyse website performance using tools such as Google Analytics, turning data into insights that inform testing opportunities and optimisation initiatives. You'll be involved with creating wireframes for test ideas, defining success metrics and working with developers or digital agency partners to implement and launch experiments. You'll also monitor live tests, troubleshoot issues and build clear performance reports and dashboards for stakeholders. Alongside this, you'll work with the partnerships team to optimise partner journeys, support personalised website experiences and help ensure digital content remains accurate, compliant and on brand. Tools you'll work with: Google Analytics, Looker Studio, Google Tag Manager, CMS platforms and A/B testing tools. About you You'll have at least two years' experience in a digital marketing, CRO or performance-focused role, with a strong analytical mindset and a passion for improving digital experiences through data and experimentation. You should be confident using analytics and reporting tools such as Google Analytics and Looker Studio, and have experience designing and analysing A/B or multivariate tests. Experience implementing website tracking using Google Tag Manager, working with CMS platforms, and a basic understanding of HTML, CSS and JavaScript will also be important. You'll be highly organised and comfortable managing multiple workstreams while working to tight deadlines. Strong communication and stakeholder management skills are essential, along with the ability to translate data into clear insights and recommendations. Experience working in financial services or another regulated industry would be beneficial, as would experience with UAT, QA processes or tools such as Webflow. Most importantly, you'll be detail-oriented, proactive and focused on delivering high-quality work and positive customer outcomes. This role may also suit candidates with experience as a CRO Executive, Digital Optimisation Executive, Performance Marketing Executive or Digital Marketing Analyst . Why join L&C? We care about our customers, but our employees are what make the magic happen. We're always ready to listen and do what we can to make L&C even better for those receiving and providing our services, so working with us means being part of an environment of respect and equity. We're entering an exciting period and it's a great time to join us, we're already the UK's No.1 online mortgage broker but we don't want to stop there. Joining L&C means: 24 days starting annual leave, plus your birthday & bank holidays off non inclusive of your holiday allowance Perkbox benefits hub (comprehensive discounts, perks & wellbeing support) Buy Holiday scheme Company pension & Death in Service cover Employee assistance & wellbeing programmes Annual Summer & Winter parties and team led social events …and much more! At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community. FCA Certification Regime & Conduct Rules L&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager's and Certification Regime (SM&CR). This role is subject to the 6 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request. You must act with integrity You must act with due care, skill, and diligence You must be open and cooperative with the FCA, the PRA and other regulators You must pay due regard to the interests of customers and treat them fairly You must observe proper standards of market conduct You must act to deliver good outcomes for retail customers TPBN1_UKTJ

TEAM ASSISTANT Our client, a global investment bank, is seeking a Team Assistant to provide high-quality administrative support to a group of Bankers at Analyst, Associate and Junior VP level within a specialist industry team. This is a fast-paced, dynamic and rewarding position that is well suited to candidates with customer service or administrative experience who enjoy working in high-volume, detail-focused environments. Full training and ongoing support will be provided. TEAM ASSISTANT ROLE: Take ownership of complex and constantly changing diaries, coordinating meetings and conference calls across the UK and Europe while staying one step ahead of shifting priorities Coordinate and schedule meetings, conference calls and video conferences across multiple time zones, ensuring everything runs smoothly Manage a high volume of calls and emails with confidence, delivering clear, timely and professional communication Organise all aspects of travel, including room bookings, visas, flights, accommodation and car arrangements, creating seamless itineraries from start to finish Process expenses and invoices accurately and in line with company policies Provide proactive day-to-day support, handling queries and completing a variety of ad hoc administrative tasks that keep the team running efficiently Offer support to colleagues during holidays or absences, helping to maintain a smooth and collaborative working environment TEAM ASSISTANT ESSENTIALS: 12 months of experience in a corporate or customer-facing role, with exposure to professional environments Proficient in Microsoft Outlook, Word and Excel to a high standard Desire to grow as an assistant, taking on increasing responsibility and developing skills through learning and mentorship Ability to manage competing time-sensitive priorities and tasks, organising workloads effectively and meeting deadlines in a fast-paced environment High attention to detail and the ability to multitask effectively, maintaining accuracy and quality while handling multiple tasks simultaneously Clear and professional communication skills, both written and verbal, when interacting in person, over the phone, virtually or by email Team player who works well under pressure, contributing positively to team objectives and supporting colleagues when needed Proactive, resourceful and able to work independently, demonstrating initiative and solving problems efficiently with minimal supervision Discretion when handling confidential information and maintaining a professional, positive and can-do attitude at all times TEAM ASSISTANT BENEFITS: Progression and development opportunities If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation

Finance Analyst – Join Our Team Introduction We’re looking for a proactive and analytical Finance Analyst to play a key role in supporting the Tarmac UK Cement businesses.This is a fantastic opportunity to work closely with Finance, Commercial and Operational teams, providing the insight that strengthens governance, improves profitability and supports strategic decision‑making across a fast‑paced and dynamic environment. About the Role As a Finance Analyst, you’ll be responsible for delivering high‑quality commercial insight, robust financial controls and effective end‑to‑end management of customer rebates and debtor processes.Your work will directly influence commercial decision‑making, pricing governance, forecasting accuracy and overall financial performance across the Cement business. What You’ll Be Doing Commercial Analysis & Insight Reporting and analysing volumes, price and margin to drive commercial decisions and financial planning Partnering with Senior Commercial Managers and Key Account Managers to deepen commercial understanding, challenge assumptions and provide scenario modelling Analysing customer, market and performance trends using tools such as SAP Business Warehouse to identify risks and opportunities Supporting pricing governance through maintaining pricing schedules, validating changes and contributing to pricing initiatives Leading customer and cement plant profitability reviews and presenting your findings to senior stakeholdersRebate Management & Financial Controls Owning the complete customer rebate process—from system set‑up and accruals to reporting, payment and stakeholder engagement Ensuring full compliance with internal controls, especially in revenue accounting and pricing governance Managing the month‑end process for sales and rebates, including accrual preparation and pricing checks Maintaining best‑practice documentation for audit and continuous improvementDebtor Management & Collections Support Acting as a business partner to the Collections shared service team to ensure effective collections and reporting Providing insight into debt performance and supporting actions to improve cash collectionReporting, Forecasting & Cross‑Functional Support Delivering high‑quality reporting and analysis across volumes, revenue and pricing Using data‑querying tools to analyse performance trends that inform forecasting and long‑term financial planning Preparing month‑end reporting packs with meaningful commentary for senior stakeholders Supporting the commercial forecasting cycle and helping validate assumptions to enhance accuracy Driving continuous improvements in reporting, data quality and system utilisationWhat the Ideal Candidate Looks Like We’re seeking someone who is a motivated self‑starter, able to operate confidently in a complex and fast‑moving business environment.You’ll need strong analytical capability, financial modelling expertise and the confidence to influence and engage with stakeholders at all levels. You’ll bring: A recognised accountancy qualification (ACA/ACCA/CIMA) or equivalent experience Strong financial analysis skills The ability to understand and map end‑to‑end financial and system processes Proven problem‑solving skills and a track record of driving process improvements Excellent communication skills, with the ability to simplify complex financial topics Strong proficiency with data‑querying/management tools and financial ERP systemsDesirable experience: Managing customer rebate processes Experience within the building products industry Background in a large, complex or matrix organisation Familiarity with SAP/Business Warehouse Power BI capabilityWhy Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Drive revenue. Shape customer success. Be our next Microsoft Sales Specialist! Were looking for a highly motivated and results-driven Microsoft Sales Specialist to join our dynamic sales team. In this role, youll help shape the success of our Microsoft-led solutions by driving sales growth, building trusted customer relationships, and contributing to the ongoing development of Intercitys managed services portfolio. This is a fantastic opportunity to join a fast-paced, forward-thinking organisation where your commercial impact will be recognised and rewarded. About The Role As a Microsoft Sales Specialist, you will: Identify and qualify new opportunities , engaging with SME and Enterprise clients to position Microsoft products and services that deliver value. Own the sales cycle , from prospecting to close, preparing high-quality proposals, and supporting deal closure in line with Intercity processes. Maintain accurate pipeline forecasting and sales reporting , updating the Sales Manager regularly on progress and outlook. Build strong, trusted relationships with customers, from IT decision-makers to C-suite stakeholders, acting as a consultative advisor on Microsoft strategies. Support the wider sales function , bringing specialist product and service knowledge to help close joint opportunities. Collaborate with Product Management , helping shape services and propositions based on customer and market insight What Youll Bring Were looking for someone who: Has experience in a B2B sales environment , ideally with exposure to Microsoft technologies. Understands the Microsoft portfolio (Modern Workplace, Azure, Security, AI & Copilot, Power Platform) and how these solutions align to business outcomes. Has a demonstrable track record of achieving or exceeding sales targets . Has a consultative sales approach , able to present complex solutions clearly to senior stakeholders. Is confident at engaging technical and non-technical audiences, building rapport quickly. Thrives in a results-driven environment and enjoys working collaboratively across teams. Education & Qualifications A good standard of education; degree or relevant certifications desirable (e.g., Microsoft 365, Azure, AI Fundamentals). Prior Microsoft technical experience would be advantageous. Experience & Knowledge Minimum of 2 years B2B sales experience . Familiarity with Microsoft cloud transformation technologies and licensing. Awareness of competitive offerings to Microsoft. Experience working in or selling into Managed Services / MSP environments. Skills & Competencies Excellent verbal and written communication. Strong attention to detail and organisational skills. Consultative mindset with a customer-centric approach. Minimum Certifications (basic sales foundation): Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure AI Fundamentals (AI-900) Preferred Certifications (specialised sales foundation) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Azure Data Fundamentals (DP-900) Desired Certifications (advanced technical) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security Operations Analyst Associate (SC-200) Microsoft Certified: Information Protection Administrator Associate (SC-400) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Microsoft Certified: Azure Administrator Associate (AZ-104) What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days. Annual pay reviews. Holiday buy scheme. All-company bonus scheme. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Longreach Recruitment are hiring a Contact Centre Resource Planning & Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Centre Resource Planning team that support a growing operation delivering exceptional service to a fast-growing customer base across voice / email /web /chat channels. Were seeking interest from contact centre experienced Resource Planners and Forecasters with a demonstrable skillset within Forecasting and Capacity Planning (excel based for creation and ongoing refinement), solid WFM experience (Nice / Verint / Genesys / Calabrio etc) and the ability to create, release and optimise Schedules to meet your predicted demand profile. Location: London Work Type: Hybrid 1 day per week onsite rest from home. £38000 - £42000 (depending on experience) +Broad Benefits Key Role Purpose & Responsibilities Develop accurate demand forecasts and capacity plans via Excel modelling skills / abilities. Refine and proactively manage the contact centre Planning and Forecasting process amending to cater for changes in shrinkage, demand, seasonality or regulatory changes. Create, release and optimise Schedules on a rolling basis. Collaborate with cross-functional teams to align resource strategies with business goals. Provide broad Resource Planning advice and recommendations to the business in a support and advisory capacity ( Schedule optimisation / Forecast v Actual metrics / ongoing refinement and remodelling of the Forecast to ensure all impacts are measured and accounted for) What Experience & Abilities You Bring. Demonstrable experience as a contact centre Resource Planner / Forecaster Detailed understanding of the core metrics and inputs within the contact centre forecasting process Strong Excel proficiency and familiarity with Erlang methodologies. Experience creating, releasing and optimisation of contact centre staffing Schedules. Comprehensive understanding of the end-to-end resource planning cycle. Hands on experience with a leading contact centre WFM tool or platform Exceptional stakeholder management & influencing capabilities. Please register your interest in the Contact Centre Resource Planning & Forecasting Analyst positionby applying as directed. Longreach Recruitment are trusted and proven UK & EMEA recruitment experts within Resource Planning & Workforce Management, Analytics, and Customer Contact TPBN1_UKTJ

Join our Service Delivery team as an Asset and Supplier Analyst to oversee and be responsible for the maintenance and configuration of all corporate user devices including any hardware built or refreshed enabling business operations to meet security, statutory and regulatory requirements to ensure services are delivered to our business units by the team or any partnered supplier. Our successful candidate will have excellent customer service and good IT skills and have the ability to manage workloads effectively and to deadlines. You’ll possess great written and verbal communication skills and be able to work independently and also enjoy a team environment. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £25,877 to £26,750 p.a. (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Salary Review • Refer A Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career! Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Hockley Hours: 37 hours a week. Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm Closing Date: 28 April 2026 Key Responsibilities • Undertaking tasks required to meet Service and Operational levels and Device Performance targets. • Engage with onboarding and current operational suppliers to support business activities. • Supporting the provisioning of IT equipment from any partnering supplier. • Responsible for managing lifecycle of hardware and software models from their introduction to the business through to disposal. • Maintaining and ensuring security tags and assets tags are correctly applied. • Updating the ITSM tool ensuring device data accuracy is maintained for any supplied, returned or results from location audit surveys. • Carry out and schedule reports from our ITSM tool when needed for audits and quality checking. • Responding to end user’s requests for peripherals, DSE equipment. • Processing of returned items of equipment. • Supporting the packaging of equipment for distribution. • Co-ordination of Field Engineers schedules. • Contribute to supplier meetings where necessary. Skills and Experience • Educated to GCSE Level or equivalent by experience. • Good written, verbal communication and presentational skills. • Excellent customer service skills. • Knowledge of IT Service Management. • Excellent customer service and relationships skills are essential. • Ability to manage multiple requests and adhere to deadlines. • Excellent time management, planning and organisational skills. • The ability to use own initiative and work independently. • A team player with the ability to pull together to achieve the greater goal. • To be inquisitive and able to challenge. Additional Information Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. Dependent on the role you are applying to, you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec supports the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity

1st Line Support Agent / IT Help Desk / Service Desk Analyst Location: Birmingham City Centre Pay: £16.02 per hour Type: Ongoing Temporary Contract About the Role Step into a fast-paced, forward-thinking company where your development genuinely matters. Based in modern Birmingham offices, you’ll join an energetic and supportive IT Service Desk team that’s big on training and internal progression. As a 1st Line Support Agent / IT Support Technician, you’ll act as the first point of contact for all corporate and retail IT issues, working within a busy Help Desk / Service Desk environment. The business operates within the alcohol industry, supporting a wide network of retail and corporate systems, so you’ll gain exposure to a dynamic and highly regulated sector. This role is ideal for someone looking to grow a long-term career in IT Support, Technical Support, or Desktop Support, with clear progression into 2nd Line Support. What You’ll Do Provide quick, reliable 1st Line IT Support across corporate and retail systems Log and manage incidents using a ticketing system in line with SLA targets Support retail POS systems, in-store equipment, payroll applications and business-critical software Deliver excellent customer service with a confident and professional phone manner Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required Work efficiently in a high-volume IT Help Desk environment What You’ll Bring Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support Strong problem-solving and troubleshooting skills Excellent communication and call-handling ability Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues Ability to manage workload in a fast-paced, target-driven environment This role requires full flexibility to work shifts between 7:00 AM and 1:00 AM, including weekends and public holidays, on a rotating 4-on, 4-off shift pattern. Why You’ll Love It Competitive pay: £16.02 per hour Ongoing training in IT systems and service desk tools Fun, social and supportive team culture A company that promotes internal progression and IT career development. Opportunities like this don’t stay open for long, submit your application today or get in touch with Gabriele Strazdauskaite on (phone number removed) or (url removed) and secure your place in a growing IT team

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