Customer service analyst jobs in LiverpoolCreate job alerts

About Quantiphi: • Quantiphi is an award-winning, AI-First digital engineering and consulting company focused on delivering high-impact Services and Solutions that help organizations solve what truly matters. We partner with enterprises to reimagine their businesses through intelligent, scalable, and transformative AI—driving measurable outcomes at the very core of their operations., • Since our founding in 2013, Quantiphi has tackled some of the world’s most complex business challenges by combining deep industry expertise, disciplined cloud and data engineering practices, and cutting-edge applied AI research. Our work is rooted in delivering accelerated, quantifiable business value—not just technology for technology’s sake., • Headquartered in Boston, Quantiphi is a global organization with 4,000+ professionals serving clients across key industry verticals, including BFSI, Healthcare & Life Sciences, CPG, MFG, TME etc. As an Elite and Premier partner to leading cloud and AI platforms such as NVIDIA, Google Cloud, AWS, and Snowflake, we build and deliver enterprise-grade AI services and solutions that create real-world impact. We have been recognized with: • 3x AWS AI/ML award wins., • 3x NVIDIA Partner of the Year titles., • Recognized Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst and independent research firms., • We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators., • We have been certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023. Be part of a trailblazing team that’s shaping the future of AI, ML, and cloud innovation. Your next big opportunity starts here! For more details, visit: ___ or ___. Role: MLOps Architect - AWS Experience Level: 8+ years Employment type: Full Time Location: Remote (UK) Description: • We are seeking an experienced MLOps/AIOps Architect who can drive end-to-end implementation of MLOps strategy and also contribute broadly across other enterprise AI/ML programs. This role demands a strong architectural mindset, hands-on technical depth, and the ability to design scalable, cloud-native machine learning operations across traditional ML and modern LLM workflows., • The ideal candidate will bring experience with SageMaker-based MLOps pipelines, evaluation of equivalent tooling stacks, hybrid MLOps/LLMOps automation, CI/CD orchestration, governance, monitoring, automation and production-grade scalability patterns. Key Responsibilities: • Architect and implement the MLOps strategy for the programme, ensuring alignment with the project proposal and delivery roadmap., • Design and own enterprise-grade ML/LLM pipelines covering model training, validation, deployment, versioning, monitoring, and CI/CD automation., • Build container-oriented ML platforms (EKS-first) while evaluating alternative orchestration tools with similar capabilities (Kubeflow, SageMaker, MLflow, Airflow, etc.)., • Implement hybrid MLOps + LLMOps workflows, including prompt/version governance, evaluation frameworks, and monitoring for LLM-based systems., • Serve as a technical authority across multiple internal and customer projects, contributing architectural patterns, best practices, and reusable frameworks., • Enable observability, monitoring, drift detection, lineage tracking, and auditability across ML/LLM systems., • Define and implement standards for model deployment, monitoring, governance, and automation to ensure production-grade reliability and scalability., • Collaborate with cross-functional teams — data engineering, platform, DevOps, and client stakeholders — to deliver production-ready ML solutions., • Ensure all solutions adhere to security, governance, and compliance expectations, particularly around handling cloud services, Kubernetes workloads, and MLOps tools., • Conduct architecture reviews, troubleshoot complex ML system issues, and guide teams through implementation across cloud-native ML platforms., • Mentor engineers and provide guidance on modern MLOps tools, platform capabilities, and best practices. Skills: • Expierence working in ML/AI engineering or MLOps roles with strong architecture exposure., • Strong experience in leading enterprise grade MLOps strategy and its execution., • Proven experience in implementing the adoption of enterprise-grade MLOps platforms with client data science teams., • Proven leadership in defining and executing enterprise MLOps strategy., • Demonstrated success in driving the adoption of enterprise-grade MLOps platforms with client data science teams., • Strong expertise in AWS cloud-native ML stack, including: SageMaker(primary), EKS, Lambda, API Gateway, CI/CD (CodeBuild/CodePipeline or equivalent)., • Hands-on experience with at least one major MLOps toolset and awareness of alternatives: MLflow, Kubeflow, SageMaker Pipelines, Airflow, BentoML, KServe, Seldon., • Deep understanding of model lifecycle management (feature engineering->training → registry → deployment → monitoring)., • Experience implementing or supporting LLMOps pipelines, including: prompt versioning, evaluation metrics, automation frameworks., • Deep understanding of ML lifecycle: data ingestion, feature engineering, training, evaluation, model packaging, CI/CD, drift detection, monitoring, and governance., • Strong experience with AWS SageMaker (Pipelines, Feature Store, Model Registry, Model Monitor)., • Experience implementing ML CI/CD pipelines including automated training, testing, validation, model promotion, and endpoint deployment., • Experience working on Infrastructure as Code (IaC) tools and CI/CD pipelines., • Experience with Kubernetes based development., • Experience with feature engineering pipelines and Feature Store management., • Understanding of lineage tracking: training data snapshot, feature versions, code versioning, metadata tracking, reproducibility., • Hands-on experience with AWS Bedrock and Agentcore service., • Experience with CloudWatch, SageMaker Model Monitor, Prometheus/Grafana., • Strong foundation in Python and cloud-native development patterns., • Solid understanding of security best practices, IAM, secrets management, and artifact governance. Nice to have: • Experience with vector databases, RAG pipelines, or multi-agent AI systems., • Exposure to DevOps and infrastructure-as-code (Terraform, Helm, CDK)., • Hands-on understanding of model drift detection, A/B testing, canary rollouts, and blue-green deployments., • Familiarity with Observability stacks (Prometheus, Grafana, CloudWatch, OpenTelemetry)., • SQL and data transformation experience using Snowflake, Databricks, Spark., • Ability to translate business goals into scalable AI/ML platform designs., • Strong communication and cross-team collaboration skills., • Ability to guide engineering teams through technical uncertainty and design choices. What is in it for you: • Make an impact at one of the world’s fastest-growing AI-first digital engineering companies., • Upskill and discover your potential as you solve complex challenges in cutting-edge areas of technology alongside passionate, talented colleagues., • Work where innovation happens - work with disruptive innovators in a research-focused organization with 60+ patents filed across various disciplines., • Stay ahead of the curve—immerse yourself in breakthrough AI, ML, data, and cloud technologies and gain exposure working with Fortune 500 companies.

A global service provider in Liverpool is seeking a Service Desk Support Analyst to join their IT team. The ideal candidate has proven service desk experience and is customer-centric, able to translate complex technical issues into user-friendly solutions. This role involves incident management, glo

A leading recruitment agency is seeking a Desktop Support Analyst for a hands-on role in Liverpool.The ideal candidate will have strong desktop support experience and a customer-focused approach.Responsibilities include providing support to IT service users and managing accounts for various tools li

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The role involves being the first point of contact for IT issues and requests, requiring strong troubleshooting skills and a customer-first mindset.

You'll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively. A passion for leisure, fitness and customer service. You love a chat, and you understand what makes a great customer experience, so you'll get to know o

Senior Receptionist - Private Healthcare GP Services, at The Wilmslow Hospital (GP Services). A strong commitment to delivering five-star customer service. Private pension contribution which increases with length of service.

If needed, try out products or services ahead of your session. Earn up to £700 a week in your free time by providing feedback on everyday products and services.

Working as part of a busy warehouse function, you’ll be responsible for the safe movement, storage, and dispatch of goods to support production schedules and customer requirements.

The Data Analyst will support the Project Managers and Client Services Director, and will also liaise directly with clients. Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create report

Genuine ongoing long-term work in Derby! paying £12.Free parking with subsidised canteen and opportunities to upskill!Clean working environment with fantastic team spirit.No experience needed!!Work starting Immediately!Calling all production operatives looking to join a fantastic team with genuine

The role focuses on ensuring finished goods are packed, handled and despatched safely, accurately, and in line with customer requirements. Pack and prepare products for UK and export despatch to customer specifications.

Technical Business Analyst, Data Mapping, Stakeholder Management, Professional Services, Liverpool. Technical Business Analyst required to work for a fast-growing and exciting Professional Services business based in Liverpool. You may have even been a Data Analyst in a previous role working with the

Christmas Bonus + 29 Days Holiday + Pension.Saturdays (10:00am – 4:00pm), with a weekday off in lieu; Weekday hours are 9:00am – 4:30pm.Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist.Their growth has been built on reputation, meticulous

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer

Establishment Management Advisor Location: Valley Rd, Portishead, BS20 8JJ Contract: 16 weeks minimum term contract Hours: 37 hours per week (Monday-Friday) Pay Rate: £14.Umbrella About the Role: This role exists to protect the integrity of workforce establis

We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages.

Looking for a career change? Want something analytical, structured, and financially rewarding? Or maybe you're ready to break into tech but don’t know where to start? Their Data Analyst Career Programme is designed to take you from complete beginner to employable Data Analyst. Data Analyst Placeme

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. Business Data Analyst - £67,500. Data Analytics Analyst - £80,000.

Weekends only (This is 20 hours per week, working hours to be discussed at Interview stage).Salary (SCP10) £25,793 to (SCP14) £27,747 FTE (which equates to £13,227.Local Government Pension Scheme.Oasis Restore Secure School in Rochester, Medway, Kent.Are you passionate about making a difference i

Taking initiative in accommodating the customers needs in a resourceful manner.

Covering both parts and service, this is a fantastic opportunity to take the next step into your customer service development and become the best of the best. As an Aftersales Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers' expectations.

The Package: £29,500 basic salary On-target earnings of £40,000 Monday to Friday: 8:00am - 6:00pm 1 in 4 Saturdays: 8:00am - 1:00pm Key Responsibilities: Liaising with customers regarding outstanding work and service updates Managing bookings including appointments, reservations, and

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer serviceRequirement: The right in

As a Group Treasury Analyst, you will play a crucial role in managing the companys treasury operations.

Looking for a career change? Want something analytical, structured, and financially rewarding? Or maybe you're ready to break into tech but don’t know where to start? Their Data Analyst Career Programme is designed to take you from complete beginner to employable Data Analyst. Trainee Data Analyst

Job Title: Warehouse Operative.Contract: Temporary ongoing with permanent opportunities available.Gloucester are recruiting for 12 Warehouse Operatives for their pallets repairing operations.We are looking for candidates who are comfortable using tools such as hammers or nail guns; however, please b

Strong customer service skills. Communicating with customers via phone and email.

Responsible for making sure our customers receive their orders as quickly as possible. Dispatching goods to our customers.

Are you looking to use your skill set in a rewarding environment with our welcoming and specialised.Come and join the Agincare family as an Bank Administrator/Receptionist.Click here to view the care home Quality Commission rating - an Agincare employee you'll enjoy.R

High customer service standards. Are you a dynamic, driven, and bubbly individual looking for a role that will support and develop your skills within an exciting, customer-facing environment?.

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As a Customer Service Advisor, youll:. Were always looking for ways to enhance the customer experience, improve efficiency, and explore new id

Warehouse Operatives Required – Bourne.Interaction Recruitment are currently recruiting.Unloading containers (handball).

Dispatching goods to our customers. Responsible for making sure our customers receive their orders as quickly as possible.

Analyse performance and outcomes across services, identifying trends, issues, and opportunities. Support reviews of how services are delivered and highlight where improvements can be made. Are you an Insights Analyst who enjoys digging into messy problems, working autonomously, and using data to gen

Supporting the collection and inputting of service data. You’ll also be expected to participate in team meetings and carry out other tasks where necessary to support the needs of the service. Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people comin

DATA ANALYST / BI ANALYST (POWER BI) – North West London. As part of this growth, they are looking for a Data Analyst to play a key role in shaping how data is used across the organisation.

As a Customer Data Analyst, youll turn data into meaningful insight that drives rea.

Senior Intelligence Officer - Public Health.Join a leading local authority in a pivotal role as a.Data Intelligence and Insight Officer within the Communications, Strategy and Performance division.This role is essential for promoting and leading the use of data, intelligence, and insight to inform d

Youll be a key member of our Customer Analytics team, using rich data from both dig.

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business

The Data Analyst supports the Client Services project management team by analysing data and identifying trends, providing clients and management with valuable information that will be used to create reports for our water company clients. Input and process data including audit data and customer data

Are you a commercially-minded Product Analyst or Product Data Scientist looking to make an impact in a fast-growing, PE-backed consumer tech business? This is a unique opportunity to join a company in an exciting growth phase, working alongside an experienced and data-driven leadership team!.

Develop an exceptional understanding of a rand of vehicles and services so you can provide the ultimate service to every customer, ensuring their experience goes 'beyond the car'. French-Speaking Customer Service Advisor. French-speaking Customer Service Advisor.

Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload, and be proactive to manage diffe