Trabajos customer service analyst en GlasgowCrear alertas

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. This role is responsible for the operational delivery of global mobility and immigration services. The analyst will manage day-to-day casework, coordinate with vendors, maintain compliance records, and support mobile employees throughout their relocation or immigration journey What you'll do: • Case Management: manage the end to end assignment life cycle administration for both Global Mobility and Immigration including cost estimates, assignment documentation, immigration tracking and all related compliance activities., • Cross Border Workers and Business Travellers: support with cross border workers and business traveller's reporting queries and data analytics., • Compliance and Reporting: ensure that all audit and legal reporting requirements are met for Global Mobility and Immigration, including expiry reporting, tax authorisation lists and assignment documentation, • Invoicing and Financial Coordination: coordination of all finance and invoicing activities including invoice accuracy checks, recharging, reports and reconciliation, • Collaboration and Projects: support GM and Immigration team with data analytics and Project Management activities.What you'll bring:, • Proven Experience managing UK immigration cases (e.g Skilled Worker, ICT) and familiarity with global immigration processes, especially in Europe and the U.S., • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understand, • Experience with mobility tracking systems and vendor platforms, • Attention to detail and the Ability to present data in a manner which is clear and easy to understandTeam overview: HR Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best. From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design awesome products, create amazing TV, deliver the best customer service and much, much, more. The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Data & Analytics Internship programme? Retail Banking at Barclays offers personalized financial services across savings, investments, mortgages, credit cards, insurance, and digital banking. Through Specialist Customer Care, we support key life moments like fraud, bereavement, and complex financial needs. Our Business Banking empowers over a million SMEs with funding, tools, guidance, and long-term partnerships. As an Advanced Analytics Analyst, you'll build expertise in programming, modeling, and data visualization using leading platforms. You'll also develop consulting skills-problem-solving, translating insights into actions, and presenting findings to stakeholders. You'll conduct hypothesis-driven analysis on customer, product, and channel data, delivering deep dives and creating data assets that enhance decision-making across Barclays. At Barclays, you'll grow through tailored training, mentorship, networking, feedback, and volunteering-making a real impact and launching an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking and data analytics division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking data and analytics., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking data and analytics., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions,., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking data and analytics., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Cyber & Security Internship programme? The Chief Security Office is all about keeping the bank, its clients, customers and colleagues safe. We're here to protect the organisation from both external and internal threats, and every day presents new challenges. This is an exciting place to be: hackers constantly attempt to find new ways to threaten our security, and we never rest in learning new ways to prevent them. And those threats don't just come from viruses and fraudsters. Our work also touches on issues such as terrorism, world events, and the impact of economic turbulence. As the world around us changes, we have to be prepared and ready to respond. All of which will make your work with us endlessly interesting and deeply significant. The Cyber & Security teams within our Chief Security Office range from Cyber & Physical Security to Resilience, Crisis Management, Security Operations and Intelligence and more. Everyone is focused on defending the bank. That might mean playing a proactive role, such as researching potential threats from hackers. Or it might mean a reactive role, such as responding to incidents that might challenge our security. Whatever your focus, you'll partner with teams across the bank to minimise disruption and make sure that any affected services can recover quickly. We're one of the strongest banks for Cyber Security, and this is your opportunity to learn from the best. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a keen interest - or hands-on experience - in Cybersecurity or a technology-related field. Whether you're passionate about protecting systems or exploring the latest in tech innovation, you're excited to be part of a space where digital resilience meets cutting-edge thinking. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the Chief Security Office, providing insights and expertise that help support the vision and mission of the business area. Accountabilities • Collaboration with experts across teams to help reduce risk, protect our customer and clients, and provide a world class service for our business., • Identification of opportunities for us to improve and maximise agility and develop an agile and intelligence led approach to security delivery., • Collaboration with cross-functional teams to support business projects and initiatives., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Compliance Internship programme? As one of the world's largest and most respected full-service banks, Barclays has a huge responsibility, to millions of people, to do the right thing. That's why the work we do in Compliance really matters. A broad-ranging, multi-disciplinary function, Compliance oversees the way Barclays does business. This means satisfying the ever-evolving demands of the banking regulators, as well as maintaining our own standards and codes of conduct and protecting our reputation in the world. Compliance is essential to every business, every function, every team and every location. That gives us a broad understanding of the global business: we see the big picture, and we touch on every facet of the bank's operations. This is your chance to be part of a positive, proactive team doing fascinating, challenging and rewarding work of great importance - and huge variety. Compliance people research and investigate. We gather, study and analyse complex data from a wide range of sources. We follow leads, identify risks, evaluate threats and predict trends that will define the future. We're involved in surveillance and control, product design and implementation. We are trusted, influential advisers in every area of our global business - simply put, without Compliance, Barclays could not operate. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also have a genuine passion for Compliance and an enthusiastic mindset will empower you to thrive and make an impact-regardless of your role. Combine that with a customer-first attitude, adaptability, and a hunger to learn new technologies, and you'll be well-positioned to drive meaningful results. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions. Accountabilities • Guiding the business' adherence to the Compliance risk management framework., • Advisory services to colleagues about regulation related to specific products and services., • Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape., • Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Closing Date: 31 October 2025 Annual Salary £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our apprenticeships, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you have already have degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Compliance and Risk Officer Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Compliance at Barclays As one of the world's largest and most respected full-service banks, Barclays has a huge responsibility, to millions of people, to do the right thing. That's why the work we do in Compliance really matters. A broad-ranging, multi-disciplinary function, Compliance oversees the way Barclays does business. This means satisfying the ever-evolving demands of the banking regulators, as well as maintaining our own standards and codes of conduct and protecting our reputation in the world. Compliance is essential to every business, every function, every team and every location. That gives us a broad understanding of the global business: we see the big picture, and we touch on every facet of the bank's operations. This is your chance to be part of a positive, proactive team doing fascinating, challenging and rewarding work of great importance - and huge variety. Compliance people research and investigate. We gather, study and analyse complex data from a wide range of sources. We follow leads, identify risks, evaluate threats and predict trends that will define the future. We're involved in surveillance and control, product design and implementation. We are trusted, influential advisers in every area of our global business - simply put, without Compliance, Barclays could not operate. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need SQA Highers at BBBB or equivalent. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in Scotland. The Government apprentice funding requirements include a number of requirements that you must meet, including a 3 year residence requirement (subject to certain exceptions), and that you hold the legal right to work full time for the full duration of the apprenticeship programme prior to commencing the programme. You'll also need to be residing in Scotland from 1 August 2026. Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be asked to complete our online assessments Step 3 - We'll ask you to complete a survey, so we can be sure of your eligibility Step 4 - It's time to attend a virtual or in-person assessment day, where you'll be assessed during a group activity and interview (this will take place from November 2025) Step 5 - We'll let you know the outcome and give you feedback. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions. Accountabilities • Guiding the business' adherence to the Compliance risk management framework., • Advisory services to colleagues about regulation related to specific products and services., • Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape., • Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct., • To meet the needs of stakeholders/ customers through operational excellence and customer service, • Perform prescribed activities in a timely manner and to a high standard, • No people leadership roles at this grade., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Human Resources Internship programme? Barclays is a people-focused organisation, and Human Resources (HR) is the team that makes sure all our 100,000 employees have the opportunity to grow, develop and get the most from their careers. As a global function within the bank, HR is dedicated to making Barclays a great place to work by placing colleague experience at the heart of everything we do. As part of HR, you'll be at the heart of our business success. Whether you're recruiting top talent, promoting an inclusive culture or making sure our rewards are fair, imaginative and motivating, your work will have a real impact. You might use data on our workforce and business to make informed decisions about HR products and services, or design and implement policies to support our colleagues. You could be driving the key milestones of the employee journey, such as performance management and promotions. Throughout, you'll have opportunities to learn from experts, work across geographic and divisional boundaries, and contribute to policies that influence the financial services industry as a whole. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring strong problem-solving skills and a genuine passion for building relationships-qualities that help you thrive in dynamic, team-driven environments. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Operations Internship programme? At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a customer-first mindset and a natural curiosity for what's next. You're quick to adapt, eager to explore new technologies, and always on the lookout for smarter ways to work. Tech-savvy and insight-driven, you know how to turn complex data into clear, compelling stories - and you're just as comfortable sharing those insights with stakeholders across the business. If you're someone who challenges the status quo and thrives on innovation, you'll fit right in. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

If you're a recent graduate or soon-to-be graduate, join us and unlock a world of carefully curated experiences, knowledge, and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. Put simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success, and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative, and ambitious, this is a world in which you can truly belong. Our Explorer Programme You'll join our explorer programme, a 2-year programme designed to give you depth and breadth of experience. Participating in job-based bespoke training from the start enabling you to go fully-equipped into your role as you embark on the first of three eight-month long rotations. Why the Retail Banking Graduate programme? Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care-offering expert help with fraud, bereavement, and complex financial needs. We also empower over a million small and medium businesses through Business Banking, providing more than just funding-offering tools, guidance, and lasting partnerships. Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we're shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support. At Barclays, you'll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You'll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark-and this could be the start of an exceptional career. To be considered for this opportunity , you'll be motivated with a strong degree or expected degree - in any area. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. For the graduate programme: Please be advised that the 2026 Retail Banking Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, applicants for this position will need to have the legal right to work in the UK on a full time basis from August 2026 to August 2028. Following the graduate programme: Please note that the Retail Banking business area is currently deemed out of scope for sponsorship. Please be assured that we considered all factors very carefully, prior to making this decision. Accordingly, as it currently stands, you would not be eligible to receive a Skilled Worker Visa from Barclays at the end of the Graduate Programme if you obtain a role in this area. Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Closing Date: 31 October 2025 Annual Salary £25,000 + benefits Getting qualified. It's a huge achievement that can completely change your prospects - but it's not always open to everyone, whether that's due to the cost of university or the timing not being right. But with our apprenticeships, all that can change. Here at Barclays we offer a world-class programme that provides you with a permanent, full-time job with a competitive salary from day one - all whilst gaining a professional qualification at the same time. Whether you're a school-leaver looking for alternative options to the traditional university route or you're someone thinking differently about your future, we'll help you to build an extraordinary career at Barclays, no matter your background. Our programme is designed for school leavers and career changers, but is open to anyone, no matter your background or your age. So you'll be joining an Apprenticeship cohort who are from all different walks of life, whether that's school leavers starting their career, ex-military wanting to kick-start a career in the corporate world to parents wanting to return to work after having time off. If you have already have degree, make sure you visit and consider our graduate opportunities. Why a Barclays Apprenticeship? You'll get the opportunity to earn whilst working towards a Business Management Graduate Apprenticeship, a perfect blend of theoretical learning and real-life practical work whilst on a full-time salary in a permanent job. A unique chance to get a professional qualification without the student loan, all whilst getting years of work experience under your belt. Due to the evolving nature of Apprenticeships, a new Apprenticeship might become available and if deemed more relevant to your role, we'll change the Apprenticeship before you start. We've spent 15 years perfecting the support that you'll receive on our Apprenticeship programme. From day one, you'll be assigned a Programme Support Manager matched to your needs and background, and together with your People Leader, they'll support you as an individual. We'll also match you to an expert in your specialist subject, ready to share their knowledge. The Apprenticeship route gives you the opportunity for self-discovery and helps you to explore different career paths. With over 325 years of expertise in Banking, Barclays operates in 39 countries, employing around 90,000 people to help move, lend, invest and protect money for customers and clients worldwide. Giving you endless opportunities to network and discover what makes you tick. Operations at Barclays At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. Are you eligible? First, you'll need the right qualifications. For this apprenticeship opportunity you'll need 4 Scottish Highers (minimum B grades) including Mathematics and English. Beyond that though, we're also looking for commitment and enthusiasm. Our Apprenticeships place deep investment in you as an individual. That means we need you to match that commitment: you'll turn up every day ready to work hard, push yourself, and think differently about what you're capable of. You'll have the backing of a global bank, and you'll rise to that expectation. To apply for our apprentice programme, you must meet the Government's apprentice funding requirements that apply to you as outlined in for apprentices in Scotland. The Government apprentice funding requirements include a number of requirements that you must meet, including a 3 year residence requirement (subject to certain exceptions), and that you hold the legal right to work full time for the full duration of the apprenticeship programme prior to commencing the programme. You'll also need to be residing in Scotland from 1 August 2026. Working In Glasgow Our brand new state-of-the-art campus in Glasgow is somewhere you'll want to work. It's the home of a team of 5,500 colleagues who thrive in an environment that's designed with collaboration and the future of work in mind. The campus is made up of creative spaces and technology with hybrid working opportunities at the heart. The campus is inclusive to all, with a specific focus on neurodiversity through our partnership with Scottish Autism. As well as offering the perfect space for collaborative working, there's also plenty to get involved in outside of your day job. From live music in the canteen, a rooftop bar that overlooks the Clyde for meeting up with colleagues after hours and even an on-site beekeeping club. What happens once you apply? Step 1 - We'll review your application Step 2 - You'll be asked to complete our online assessments Step 3 - We'll ask you to complete a survey, so we can be sure of your eligibility Step 4 - It's time to attend a virtual or in-person assessment day, where you'll be assessed during a group activity and interview (this will take place from November 2025) Step 5 - We'll let you know the outcome and give you feedback. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To meet the needs of stakeholders/ customers through operational excellence and customer service, • Perform prescribed activities in a timely manner and to a high standard, • No people leadership roles at this grade., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members., • Identify escalation of policy breaches as required., • Take responsibility for customer service and operational execution tasks., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function., • Work within well-defined procedures that may involve a variety of work routines., • Demonstrate an understanding of the procedures., • Evaluate and select the appropriate alternatives from defined options., • Make judgements based on the analysis of factual information.

Customer Services Analyst - 2nd Line This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated customer support team at IRIS. The team works directly with our customers and represents IRIS by building key relationships, maintaining customer satisfaction and ensuring their loyalty by giving the best experience possible. As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and be passionate about customer experience. The role always requires an outstanding level of support and a high standard of professionalism, as our customers are the backbone of the IRIS brand, and we wouldn’t be where we are without them! In this role, you'll play a crucial part in assisting our customers with intricate queries by conducting thorough investigations. You will handle escalated issues from our 1st line team and customers, and you may collaborate with other internal departments and external parties until the issues are completely resolved. Main responsibilities • Answer incoming cases from customers requiring support on our products if needed, • Investigate and resolve queries by using FAQ’s, knowledge base and own investigative skills, • Meet call/case quality standards as set out in departmental guidelines, • Achieve and exceed team and personal Net Promoter Score targets, • Achieving personal and departmental performance targets set out for 2nd Line Customer Support Analysts, • Complete all mandatory training (current data protection modules), • Promote the IRIS brand in a friendly and professional manner, • Escalate more complex queries to the 3rd Line Support team where appropriate, • Actively contribute to knowledge base content, • Build and demonstrate product knowledge to expected level, • Create support ticket in our CRM system recording all relevant information to aid investigation/resolution if needed, • Provide User Acceptance Testing for new product releases where required, • Resolve customer escalations effectively where possible, • Ability and desire to progress through competency framework Experience & Qualifications • AAT Level 3 certification or currently pursuing AAT Level 3 studies (Essential), • GCSE or equivalent in Maths and English at Grade C or above, • Proficiency in customer interaction, • Familiarity with Microsoft Office Suite., • Prior experience in a 1st or 2nd Line IT/software support role (desirable), • Capability in writing and running SQL scripts (desirable), • SQL Qualification (desirable), • Level 3 IT-related qualification (desirable). About IRIS As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations. IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance. IRIS is a company built on hiring the best people; our people are our greatest assets. They enable us to be the innovative, market-leading, and high-performing company that we are today. We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

Happiest Minds, the Mindful IT Company, applies agile methodologies to enable digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights. We leverage a spectrum of disruptive technologies such as: Big Data Analytics, AI & Cognitive Computing, Internet of Things, Cloud, Security, SDN-NFV, RPA, Blockchain, etc. Positioned as Born Digital . Born Agile , our capabilities spans across product engineering, digital business solutions, infrastructure management and security services. We deliver these services across industry sectors such as retail, consumer packaged goods, edutech, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality. Headquartered in Bangalore, India; Happiest Minds has operations in USA, UK, The Netherlands, Australia and Middle East. Brief Description We are seeking a Tenured Sales Hunter to lead UK/Europe Region and drive sales of software solutions, consulting and IT services within our Infrastructure & security division. The ideal candidate will possess extensive experience in New Business Development from lead generation to closing deals and have a robust network within the industry. The role is expected to lead from the front & contribute to increasing the sales. The person must independently generate leads and convert to deals to yield new logos for IMSS UK/Europe Market facing role • Meet annual sales target as per the Europe Revenue Plan by crafting a GTM that meets the overall revenue goals., • Identify Must Have Account (MHA) lists for Infra and security services and develop a plan to acquire those logos in discussion with delivery and practice heads., • Ensure a cross-geo coordinated pursuit for Global Accounts to increase probability of closing these logos in Europe., • Meet and build relationships with customer CXOs to increase the probability of winning., • Work closely with Alliance Head to invest in and leverage our partners to create a Win-Win strategy and contribute to new logo acquisition efforts. This would include working with some of the PE channel partners as well., • Work with Marketing team to build a Pull strategy leveraging various channels including website, social media and analysts., • Engage with the Analyst and Advisory firms from a field relationship perspective., • Team management to ensure that the team gives the best performance. Ensure the total geo sales target is achieved Responsibilities: • Head the UK/Europe region for Infrastructure and Security., • Track record of consistently achieving Infra and security revenue goals and acquiring new logos., • Ability to influence and position services offerings in alignment with market requirements., • Experience with entire sales cycle including building and executing GTM strategies., • Working with different functions in a collaborative way to ensure goals are met., • Building and inspiring a high performing team that consistently achieves., • Ability to win the confidence of customer executive leadership to build long term relationships., • End-to-End Sales: Manage the entire sales process, including prospecting, qualifying, proposing, negotiating, and closing opportunities., • Relationship Building: Cultivate credible, long-term relationships with prospects and customers to encourage repeat business., • Revenue Generation: Achieve and exceed assigned quarterly sales revenue targets (recognized and collected)., • Opportunity Management: Maintain comprehensive, accurate, and timely records of contact and opportunity information., • Account Development: Identify and develop new accounts while expanding business within existing accounts., • Industry Representation: Attend and represent the company at various business and industry meetings, conferences and trade shows., • Channel Strategy: Implement a comprehensive channel and partner strategy with multipoint lead generation to maximize outreach., • Network Utilization: Leverage existing networks and alliances to uncover additional sales opportunities., • Customer Alignment: Set customer expectations consistent with Happiest Minds’ service offerings and delivery capabilities.

Join us as a S elf-Invested Personal Pension Servicing Executive at Barclays. You will provide resolutions for customer queries/issues and personalise each interaction using multiple communication channels To be successful as a S elf-Invested Personal Pension Servicing Executive , you should have: • A track record in delivering excellent customer service and quality results in a pension environment with a working knowledge of pension products (SIPP's)., • Strong understanding of compliance and statutory regulation and pension scheme rules., • A high degree of knowledge in responding to customer enquiries and clarifying complex pension information. Some other highly valued skills may include: • Strong written and verbal communication to interact with customers, stakeholders and colleagues., • Proficiency in using computer software for data management, record keeping and pension administration software., • Interpreting data and providing relevant information., • Financial services or pensions qualifications (e.g., CII, PMI) are advantageous but not essential. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Glasgow. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you'll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we're not just offering you a role-we're offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

Join us as a Customer Care Team Leader, you will be embedded within key business areas to provide leadership and support to inbound telephony teams of up to 12 colleagues. Your role will focus on motivating, leading, and inspiring your team, conducting regular one-to-one meetings, and facilitating professional development to support both career growth and wider team goals. This is an exciting opportunity to join a globally recognised brand like Barclays, where you'll become part of a vibrant, supportive community that values career progression. To be successful as a Customer Care Team Leader, you will need: • Proven Leadership Experience - Demonstrated ability to lead and inspire teams, with knowledge of driving performance and fostering a positive team culture., • Agility and Resilience - The role operates in a fast-paced, ever-evolving environment, so being adaptable and resilient is key to navigating change effectively., • People Management and Wellbeing Awareness - A genuine passion for developing others, supporting colleague wellbeing, and creating an inclusive, empathetic team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in Glasgow Purpose of the role To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes. Build and maintain your team's capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance. Accountabilities • Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers., • Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required., • Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area., • Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities., • Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact., • Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes., • Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Are you a highly skilled and motivated professional with expertise in complex purchase ledger, credit control, or unallocated cash? We have an exciting opportunity for a Finance Analyst (Reconciliations and Investigations) to join our team. In this role, you will manage a portfolio of client accounts across diverse markets, including Marine, Art & Specie, Energy, Construction, Financial Risks, and Property & Casualty. Your day-to-day responsibilities will involve complex cash allocations, premium collection, and resolving processing discrepancies. We are seeking someone with problem-solving abilities who can effectively liaise between clients and internal business divisions to address issues and drive solutions. If you are resilient, diligent, and accountable, we encourage you to apply and become part of our team, where you can make a meaningful impact. If you have a passion for problem-solving and delivering exceptional customer service, we would love to hear from you. How you'll make an impact • Investigate unallocated cash by liaising with brokers and clients., • Chase outstanding cash under query with clients on a frequent basis., • Manage a high volume of queries and respond appropriately to urgent issues., • Provide detailed commentary on monthly aged debt reports., • Challenge and raise poorly running accounts with internal management and business divisions., • Perform root cause analysis to improve processes., • Manage client debts and proactively contact debtors to resolve payment issues., • Advise business divisions of non-payments in a timely manner., • Arrange and attend meetings to discuss aged debt and unallocated cash issues., • Perform client statement reconciliation., • Liaise with internal staff to ensure compliance with policies and regulations., • Proven experience in a high-volume purchase ledger, cash allocations, or accounts receivable role within a complex business environment is essential., • Your CV should demonstrate your ability to identify and resolve root causes to reconcile accounts effectively., • Prior experience in Financial Services would be advantageous but is not essential., • Exceptional attention to detail., • Proficiency in MS Office, particularly Excel, with the ability to analyse and reconcile large data sets., • Strong communication and interpersonal skills., • Ability to multi-task, plan, and prioritise workload effectively., • Experience working to strict deadlines. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and be passionate about customer experience. Customer Services Analyst - 2nd Line. The 2nd Line Custome

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a rol

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Glasgow. You should be efficien

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a rol

As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, pre

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a rol

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Excellent customer service, communication skills, and a "not

As a Business Change Analyst, you'll be at the heart of this transformation. This multi-year initiative is reshaping how services are delivered, how data is used, and how teams collaborate across departments.

Assist in the smooth operation of the service by undertaking additional duties as directed by the manager. We provide a range of services including cataract surgery, YAG laser treatment, glaucoma treatment, oculoplastics and general ophthalmology. They will assist in maintaining patient records, res

Supporting the work of the Hairdressing, Beauty and Creative Industries Department, the successful candidate will provide a professional and efficient reception and front of house service.

Temporary Showroom Administrator / Customer Service. Previous customer service or front-of-house experience is essential. Are you a people person with a passion for cars and a can-do attitude? We're looking for a positive, proactive, and professional Showroom Host to join our client's dynamic team a

Enjoy working in a fast-paced customer service environment, and have a real passion for providing outstanding customer service and an eye for continuous improvement. As a Zero Carbon Living Advisor, your role is to provide consistently outstanding service to OVO’s customers across the entire custo

Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. D

Develop customer service policies and procedures. Proven experience in a customer service position. Working alongside the warehouse staff, the successful candidate will be involved in the improvement of customer experience by liaising with customers and contributing towards the growth of the company

Previous experience working within the legal sector and/or professional services.

Oliver Smith Recruitment are working exclusively with our key client in Glasgow to recruit a Customer Service Advisor on a permanent basis. Reporting to the Customer Service / Credit Control Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very

Here’s a taste of what you will be doing as a Savings Customer Ambassador: - Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture Deliver outstanding service in every customer i

Join Müller UK & Ireland as a Customer Service Advisor (fixed term contract). Proven customer service experience. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking fo

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, ReAssure, AVIVA, M&G Prudential and Nest. Customer service is at the heart of everything we do, and our aim is to transform our clients' operation

It boasts a network of dairies and depots servicing customers throughout the country.

Gaucho is looking for an enthusiastic and experienced Receptionist to join our team! The idealcandidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast paced, high end environment.They will have an outgoing personality that works well within a team

Document the functional and non-functional requirements for BMFS cloud connectivity needs * Map the requirements to the POC service offering * Documented gap analysis between BMFS requirements and POC service offering * Identify and document BMFS responsibilities

Projects that matter, from digital services for public bodies to new products for major brands. If you are looking for an opportunity to grow your career as a Business Analyst while helping to shape a new practice, we would like to hear from you. We are looking for a Business Analyst to join a techn

This is an exciting opportunity to play a key role across diverse projects, including multi-workstream programmes, internal system overhauls, and back-office platform builds.In this role, you’ll work as part of a.You’ll ensure requirements are clear, prioritised, and met, supporting outputs that

ServiceNow HRSD Business Analyst – Contract Opportunity. ServiceNow HRSD Business Analyst. ServiceNow HRSD Business Analyst.

As Business Analyst, you’ll drive a major process overhaul within managed payroll - moving the business away from manual, spreadsheet-heavy workflows and toward smarter, scalable, intelligent operations. Responsibilities of the Business Analyst (Robotic Process Automation). Requirements for the Bu

Getronics are the founders and leading member of the Global Workspace Alliance with a unique model provides customer with consistent IT services. Relevant experience working in a customer service environment. Our vision is to reimagine the digital future one customer at a time.

We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience.We’re on a mission to redefine the creator economy by empowering creators to connect, share, and earn more efficiently.This is a high-impact role for someone who thrives

Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers. Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services. CUSTOMER SERVICE SPECIALIST –

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a rol

Positive attitude with the natural ability to provide excellent service in a team environment, dealing with people from many cultures.