Trabajos customer service analyst en Peterborough

Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager /Service Delivery Manager. Plenty of Customer service experience. Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Lev...

Data Analyst – Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, Service Delivery A large managed IT service provider is looking for are a skilled Data Analyst to join their end client, to support their Service Desk operations. The ideal candidate will analyse ticket data from...

IT Support Technician – Peterborough Type of employment: permanent Salary: £30,000-£40,000 Location: Peterborough (full-time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helpi...

Out of Hours Service Desk Analyst - 1st line Support Applicants must live no more than 50 mins drive from Peterborough Looking for experienced Call Centre / Service Desk Analysts You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. ...

Required skills: - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English ...

Annual bonus scheme * 26 days leave, rising with service + Bank Holidays, with the option to swap ... Maintain confidentiality when necessary, respecting the privacy of customers, colleagues and ...

Out of Hours Service Desk Analyst - 1st line Support Applicants must live no more than 50 mins ... Answering incoming contacts from customers and to accurately log incidents ensuring all relevant ...

We are currently seeking a Customer Service Representative to join our Client's friendly and ... Communicate effectively with customers via phone, email, or chat * Analyse customer needs and ...

Team Overview The team has 21 members, made up of a Head of Property Services, Operations Manager, 2 service delivery managers, a Deputy Service Delivery Manager, a data analyst and 15 Customer ...

Data Analyst - Service Desk Operations ManageEngine, SQL, Tableau, Service Desk, Service Delivery A ... Your work will directly impact our ability to manage customer expectations and optimise resource ...

Receive escalations regarding high value and higher risk customers such as politically exposed ... Essential * AML experience and/ or knowledge applicable to financial services including ...

... Lead Analyst within Data Analytics and Insights to develop insights about the companies customers, products, and services, with responsibilities to lead on projects and initiatives. This is a ...

THE COMPANY This retailer provides clothing to plus size customers, expanding their marketplaces ... Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight ...

... analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer ...

... analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer ...

Field Service Engineer * Service/ Installation/ Commissioning * Machines Manufacturer ... and analyses of the case. Maintenance: Maintaining machines at customer sites and repairing ...

Work with customers and identify opportunities to support their strategy and improve their ... financial services. Key responsibilities: * Analyse complex product information to develop ...

As a Field Service Engineer, you will provide worldwide onsite technical assistance to customers ... cause analysis of failures, method statements, scopes of work and project plans * Hold a full UK ...

... customer service. You will lead the Demand Planning Team, ensuring accurate business demand forecasts through analysis of historical data, market trends, and customer insights. Your strategic ...

You will collaborate with Management and =Treatment Facility partners to ensure seamless service delivery, analysing health reports for accuracy, and guiding customers through the hospital liaison ...

Work with customers and identify opportunities to support their strategy and improve their ... Design and develop REST APIs that use Mongo DB as the database. * Analyse user requirements to ...

You'll also: · Maintain accurate and detailed records of assessments, test results, risk analysis ... outstanding customer service and striving to minimise impact on water and power. It is highly ...

... quality and customer service. But what makes us unique is our commitment to providing the ... Strong technical knowledge of analysis, geospatial information and various data modelling tools

... our Flavour Solutions customers. MAIN RESPONSIBILITIES * Conduct quality sampling, analysis ... manufactures, food service businesses and consumers. While our global headquarters are in the ...