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Business Central Support Analyst - £40,000 +Bonus, Slough My client is a leading Retail Brand based in Slough who are going through a really exciting time of growth. Part of this growth is moving from MS Dynamics to Business Central and the Business Central Support Analyst will play a key role in the migration and the ongoing support moving forwards. As our new Business Central Support Analyst you will be responsible for: • Own and Resolve application support tickets quickly and accurately, keeping communication clear and users informed., • Manage incidents, request, and problems with discipline and attention to service levels., • Work collaboratively within project teams to roll out Microsoft Business Central across the entire business, supporting configuration, testing and change delivery., • Oversee middleware integrations, ensuring data moves securely and reliably between platforms., • Troubleshoot API connections, reviewing payloads, authentication, and performance to maintain stability., • Protect data integrity across systems and take action to address discrepancies or recurring issues., • Support structured testing, release and change activities to ensure smooth transitions into production., • Contribute to continuous improvement, identifying process gaps and recommending smarter ways of working., • Communicating clearly and confidently with your team., • Following health & safety procedures at all times. The Business Central Support Analyst will be joining a fast-growing team and will naturally progress into a leadership position. There is a competitive salary and benefits on offer including strong bonus. Interested? Apply now for an immediate interview.

Longreach Recruitment are hiring a Contact Centre Resource Planning &Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Centre Resource Planning team that support a growing operation delivering exceptional service to a fast-growing customer base across voice / email /web /chat channels. Were seeking interest from contact centre experienced Resource Planners and Forecasters with a demonstrable skillset within Forecasting and Capacity Planning (excel based for creation and ongoing refinement), solid WFM experience (Nice / Verint / Genesys / Calabrio etc) and the ability to create, release and optimise Schedules to meet your predicted demand profile. Location: London Work Type: Hybrid 1 day per week onsite rest from home. £38000 - £42000 (depending on experience) +Broad Benefits Have you got what it takes to succeed The following information should be read carefully by all candidates. Key Role Purpose & Responsibilities • Develop accurate demand forecasts and capacity plans via Excel modelling skills / abilities., • Refine and proactively manage the contact centre Planning and Forecasting process amending to cater for changes in shrinkage, demand, seasonality or regulatory changes., • Create, release and optimise Schedules on a rolling basis., • Collaborate with cross-functional teams to align resource strategies with business goals., • Demonstrable experience as a contact centre Resource Planner / Forecaster, • Detailed understanding of the core metrics and inputs within the contact centre forecasting process, • Strong Excel proficiency and familiarity with Erlang methodologies., • Experience creating, releasing and optimisation of contact centre staffing Schedules., • Comprehensive understanding of the end-to-end resource planning cycle., • Hands on experience with a leading contact centre WFM tool or platform

The roles of Accounts Receivable Analysts report into the Accounts Receivable Manager as part of the Accounts Receivable team that sits in the wider Finance function. Internally the Accounts Receivable Analyst will collaborate with the sales department and customer service team to provide an integra

The Customer Fulfillment Analyst will focus on item set-up, inventory utilization, allocation and delivery efficiency based on specific local customer priorities and requirements. Building relationships with external customers, sometimes adjusting service for non-key customers who were previously se

Role: Complaint Intake Analyst - Turkish speaking Contract: 6 months Office- Maidenhead (Hybrid - 3 days on site) Pay: circa £28k per annum Purpose: The Complaint Intake Analyst I works to support PMQA through providing the initial triaging of complaints from all channels and serve as the first point of contact with the customer. They will ensure accuracy of data from the customer in order to make the initial identification of the complaint code. They will conduct data entry and coordination of work through the appropriate channels as determined by established business rules. Responsibilities: Completes the intake process of complaints through phone, email and OneTrack. Conducts initial assessment of application for missing information and completes missing information customer outreach process to obtain required data Conducts the initial identification of the complaint code Coordinate the logistics for the complaint samples Partner with internal stakeholders for adverse events Decides whether a replacement, credit, or warranty claim is warranted, and will notify the appropriate stakeholders. Will process replacement, credit or warranty claim for the customer. Leads translation services for reporting Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to create Qualifications and Skills: Turkish and English language skills High school diploma or equivalent required. College or a 2-year Associate Degree is preferred A minimum of 1-2 years' experience within a call centre, preferably in a healthcare setting Strong attention to detail, critical thinking, and can work independently with minimal direction High quality customer service skills Ability to express ideas clearly in both written and oral communications Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological or device related products. Computer skills and ability to navigate through software systems Strong prioritization and time management skillsGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer's financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer's repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years' experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing TPBN1_UKTJ

Application Support Analyst Slough | Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities * Own and resolve application support tickets with clear communication and accurate results. * Manage incidents, requests, and problems against agreed service levels. * Support project work, configuration, testing, and deployment through Azure DevOps. * Oversee middleware and system integrations to ensure secure and reliable data flow. * Troubleshoot APIs including payloads, authentication, and performance checks. * Protect data integrity across platforms and address recurring issues. * Support structured testing, release and change management processes. * Contribute to process and system improvements. * Maintain documentation including system guides, knowledge articles, and API references. * Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience * Experience with middleware or integration platforms (e.g. Mulesoft or similar). * Ability to work with APIs (headers, payloads, authentication, performance). * Familiarity with Azure DevOps (tickets, sprints, release workflows). * Understanding of IT service management practices (incident, problem, change). * Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). * Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). * Basic SQL or scripting knowledge (desirable). * Exposure to merchandising, supply chain, finance, or reporting systems (desirable). If you’re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment

Job Title: IT Business Analyst PURPOSE SUMMARY: A member of the IT Change Team, As a Business Analyst, you will play a crucial role in delivering functional enhancements to critical applications. Under the guidance of the IT Business Solutions Manager you will work closely with stakeholders across business functions, and subject matter experts to gather requirements, analyse business processes, and translate them into actionable deliverables. The BA will also support the IT Business Solutions Manager to define and deliver IT and business processes across the organisation aligned as necessary to project requirements. Key measures for the role include high requirements accuracy, quality documentation, stakeholder/customer satisfaction, collaboration and communication, continuous learning and improvement and adaptability/flexibility with an overall focus on fast and effective delivery of enhancements to IT systems/services/applications change overall. Responsibilities Requirements Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for functional enhancements to critical applications. Lead interviews, workshops, and meetings to understand business processes, user needs, and system requirements. Analyse and document current and future state business processes, identifying areas for improvement and optimisation. Documentation and Specification: Create clear and concise functional specifications, user stories, use cases, and process flows based on gathered requirements. Develop detailed business requirements documents (BRDs) and ensure alignment with technical teams, project objectives and stakeholders. Manage & maintain accurate and up-to-date documentation throughout the lifecycle of the enhancement delivery Stakeholder Collaboration: Work closely with stakeholders, including business users, testing teams, and project managers, to ensure effective communication and collaboration. Facilitate requirements review sessions and walkthroughs, seeking feedback and clarifying any ambiguities. Change Management: Assess the impact of proposed changes on existing systems, processes, and stakeholders. Collaborate with stakeholders to identify change management needs and develop strategies for smooth implementation. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Support user acceptance testing (UAT) by providing guidance, assisting with test case creation, and addressing user feedback. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Proactively contribute to process improvements and suggest innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support the IT team in Information Security Management KNOWLEDGE, EXPERIENCE, QUALIFICATIONS Bachelor's degree in computer science, business administration, or a related field. Proven industry experience working as an IT Business Analyst Solid track record of utilising business analysis methodologies, tools, and techniques. Working knowledge of the software development lifecycle (SDLC) and Agile methodologies. Strong analytical skills with the ability to gather and interpret complex information. Excellent written and verbal communication skills, including the ability to effectively communicate technical concepts to non-technical stakeholders. Detail-oriented with strong documentation and organizational skills. Proficiency in using business analysis and productivity tools (e.g., Microsoft Office, JIRA, Confluence). Proven ability to work independently, manage priorities, and meet deadlines. Strong problem-solving skills with a proactive and solution-oriented mind-set. Adaptability and willingness to learn new technologies and domains

Technical Business Analyst – Contract Opportunity (Inside IR35) Windsor (Hybrid – 1 day per week onsite) 6‑month contract £400-£450 per day DOE (Inside IR35) ASAP Start Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions? This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment. The Role As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand. This is an individual contributor role with significant stakeholder engagement across technology and customer operations. Key Responsibilities You will be responsible for: • Conducting detailed customer journey analysis and process re-engineering., • Supporting digital and AI-enabled customer service solutions, including automation, assisted service, and self-service., • Working with CRM and contact centre platforms, ideally Salesforce and Amazon Connect (or equivalents)., • Collaborating in Agile delivery teams, supporting sprints, releases, and backlog refinement., • Leveraging tools such as conversational analytics, speech-to-text, or intelligent routing., • Delivering initiatives focused on failure demand reduction, contact deflection, and channel shift., • Operating within large-scale or regulated industries such as energy, utilities, telecoms, financial services, or retail. Key Skills & Knowledge • 6+ years’ experience as a Business Analyst within customer service or contact centre environments., • Strong working knowledge of Salesforce CRM including configuration, reporting, and dashboard creation., • Excellent analytical, problem-solving, communication, and stakeholder management skills. Experience Required • Proven background as a Senior or Technical Business Analyst in customer operations environments., • Hands-on experience as an individual contributor driving analysis and decision-making., • Strong understanding of Agile methodologies., • Exposure to large-scale customer service organisations., • Experience in the energy sector is beneficial but not essential. Why Apply? • Work on impactful, customer-focused digital initiatives., • Join a forward-thinking organisation investing in AI and automation., • Hybrid working with only 1 day onsite per week., • Competitive daily rate and opportunity for extension. Please apply promptly to be considered for this opportunity or similar roles

Job Title: Underwriting Specialist PURPOSE SUMMARY: The Underwriting Specialist role is to assess the risk associated with extending customer credit and financing. PRINCIPAL ACCOUNTABILITIES: The Underwriting Specialist will assess this risk by manually underwriting dealer proposals in accordance with the company credit/underwriting policy rules and in accordance with service level adherence targets. The Underwriter is responsible for ensuring that the quality of their underwriting decisions is in accordance with company tolerances and credit policy rule sets. As part of the manual underwriting process, the Underwriter will undertake the appropriate analysis of retail customer’s financial statements in order to assist in reaching timely and accurate conclusions on the Referral (e.g., “Accept” or “Decline” decision) This information, coupled with an analysis of the customer’s repayment capacity, will enable the Underwriter to reach the appropriate lending decision. The Underwriting Specialist will utilise the Genus system to achieve acceptance decision targets. Using a proactive approach to work management and service level adherence, the Underwriter also uses the Genus system to help self-manage their work queues. This will ensure that work queues are reviewed and actioned in accordance with agreed proposal status review targets. KNOWLEDGE, EXPERIENCE, QUALIFICATIONS: • 3 years’ experience in an underwriting or credit analyst position in financial services • Experience in the automotive or consumer finance industry is advantageous. • Practical experience with scorecard design and testing

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The role involves being the first point of contact for IT issues and requests, requiring strong troubleshooting skills and a customer-first mindset.

A strong commitment to delivering five-star customer service. Senior Receptionist - Private Healthcare GP Services, at The Wilmslow Hospital (GP Services). Private pension contribution which increases with length of service.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Right Now Group is recruiting for a.This is an exciting opportunity to join a prestigious ground handler within a fast-paced and dynamic warehouse environment, working closely with major airline partners to ensure cargo is handled safely, securely, and efficiently for global distribution.You will be

Pick, pack, and prepare orders according to customer specifications.

Right Now Group are recruiting for a large cargo ground handler at Heathrow! We are looking for a Perishable Warehouse Operative with experience working within a temperature controlled Warehouse environment.Full forklift training will be provided.You will be joining our client, a prestigious Ground

We are currently seeking reliable and hardworking Warehouse Operatives to join a busy and fast-paced warehouse team based in Marlow on a temporary basis.This is a hands-on role that requires a proactive approach and a strong work ethic.You will be responsible for supporting the day-to-day operations

Warehouse Operative – Immediate Start.We are looking for Warehouse Operative to join a well-established company in Chertsey.Due to location and shifts you will need transport.The role is to start immediately due to workload.Your duties will include the following:.Keep work area clean & tidy.Yo

The role focuses on ensuring finished goods are packed, handled and despatched safely, accurately, and in line with customer requirements. Pack and prepare products for UK and export despatch to customer specifications.

Picking and packing customer orders accurately.

You will play a key role in ensuring customer orders are picked quickly, accurately, and with care, contributing to an efficient and high-performing operation. Accurately pick and prepare customer orders to a high standard.

Genuine ongoing long-term work in Derby! paying £12.Free parking with subsidised canteen and opportunities to upskill!Clean working environment with fantastic team spirit.No experience needed!!Work starting Immediately!Calling all production operatives looking to join a fantastic team with genuine

Previous warehouse experience• Valid Counterbalance Forklift Licence• Experience using a hand pallet truck• Computer literate• Strong customer service skills• Excellent verbal and written communication skills• Comfortable with lifting and carrying• Experience working within a chemical

Due to growth, they are looking for a superstar Customer Service professional to join their team. Customer Service Representative. With a strong values?led culture, the organisation prioritises trust, personal service, and sustainable growth.

Ensure the safe and efficient receipt, storage and dispatch of warehouse materials, goods and products to support business operations and customer demand.

Volunteer Receptionists/Administrators are really important and provide a warm welcome to the people coming into our services. Covering reception duties, answering the telephone and welcoming people into the service. Supporting the collection and inputting of service data.

The Package: £29,500 basic salary On-target earnings of £40,000 Monday to Friday: 8:00am - 6:00pm 1 in 4 Saturdays: 8:00am - 1:00pm Key Responsibilities: Liaising with customers regarding outstanding work and service updates Managing bookings including appointments, reservations, and

Key Responsibilities/Skills: * Greeting customers and scheduling services * Keeping customers updated on the progress of their vehicle * Providing additional services including service plans * Handling customer complaints For your hard work you will be rewarded with: * Great starting

Establishment Management Advisor Location: Valley Rd, Portishead, BS20 8JJ Contract: 16 weeks minimum term contract Hours: 37 hours per week (Monday-Friday) Pay Rate: £14.Umbrella About the Role: This role exists to protect the integrity of workforce establis

Excellent customer service and interpersonal skills. This is a great opportunity for someone who enjoys helping people and providing excellent service in a professional healthcare environment.

Are you looking to use your skill set in a rewarding environment with our welcoming and specialised.Come and join the Agincare family as an Bank Administrator/Receptionist.Click here to view the care home Quality Commission rating - an Agincare employee you'll enjoy.R

Via Umbrella A World Leading Service Provider who operates on an international scale is seeking an experienced Corporate Receptionist based in the Weybridge area on AdHoc work working in large corporate office site. Key Responsibilities include: * Welcoming all staff and visitors and act as host

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Main Purpose of Customer Service Advisor role:. The Bilingual Customer Service Advisor will report into the German Team Leader.

Upselling works to be completed and special offers/Service Plans ·Overseeing the Service Team ·Maintaining a high level of customer service score Skills and Qualifications of a Senior Service Advisor ·Must have previous experience as a Service Advisor or Senior Servi

We have a fantastic opportunity for a professional, well presented Receptionist to join a very successful luxury goods company in Maidenhead.This is a fully office based role, working Monday - Friday, 9 - 5.You will be the first point of contact for all employees and visitors to the office, providin

Sales and Customer Service Advisor - Immediate Starts Available in Slough! (No Experience Required).

We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages.

Weekends only (This is 20 hours per week, working hours to be discussed at Interview stage).Salary (SCP10) £25,793 to (SCP14) £27,747 FTE (which equates to £13,227.Local Government Pension Scheme.Oasis Restore Secure School in Rochester, Medway, Kent.Are you passionate about making a difference i

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As a Customer Service Advisor, youll:. Were always looking for ways to enhance the customer experience, improve efficiency, and explore new id

Service Advisor Basic: £30,000 + Bonus Hours: Monday - Friday 8am till 6pm - NO WEEKENDS Location - Wokingham Benefits: Birthday Off Death In Service Staff Discounts Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within

Customer Service Representative.

This role is ideal for individuals who are interested in starting a career in medical administration and patient services.

Previous experience in sales, direct marketing or customer service is not required; however previous retail, call centre, hospitality, front oh house, care, warehouse, customer service or sales experience is welcome. Entry Level Sales and Customer Service Role - Full time equivalent - No Experience

Dispatching goods to our customers. Responsible for making sure our customers receive their orders as quickly as possible.

Job Title: Warehouse Operative.Contract: Temporary ongoing with permanent opportunities available.Gloucester are recruiting for 12 Warehouse Operatives for their pallets repairing operations.We are looking for candidates who are comfortable using tools such as hammers or nail guns; however, please b

French Speaking Customer Service Advisor. We are now looking for experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story.

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where