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Job title: 1st Line IT Service Desk Analyst Location: London SE1 – (On-site – 5 days per week during training) Start Date: ASAP Contract Type: Temporary 3 months Weekly Hours: 35 hours per week Job Purpose We are currently recruiting for a 1st Line IT Service Desk Analyst to join a busy and fast-paced support environment based in London Bridge. This is a hands-on, customer-facing role providing first-line technical support to end users, ensuring issues are resolved efficiently and in line with service levels. Key Responsibilities: Act as the first point of contact for IT support queries via phone, email, and ticketing systems Perform ticket triage, logging, categorisation, and prioritisation of incidents and requests Troubleshoot and resolve issues relating to Microsoft applications, devices, and user access Support remote users with connectivity issues (broadband, mobile, telephony) Provide hardware support across laptops, mobile devices, tablets, and peripherals Manage user accounts and permissions, including Active Directory and privileged access requests Use remote access tools to diagnose and resolve user issues Ensure all tickets are updated accurately and resolved within agreed SLAsCandidate Profile: Proven experience in a 1st Line / Service Desk support role Working knowledge of Microsoft 365, including Teams and core applications Familiarity with Azure, Intune, and SharePoint (minimum 1 year) Experience with Active Directory (user management, permissions, access control) Exposure to ITSM tools (e.g. Halo) and understanding of SLA-driven environments Experience with remote support tools (e.g. Bomgar or similar) Knowledge of contact centre platforms (e.g. Salesforce, Anywhere365, 8x8, MS Teams) Strong troubleshooting skills across software, hardware, and connectivity issues Excellent communication skills with a customer-focused approach If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The role involves being the first point of contact for IT issues and requests, requiring strong troubleshooting skills and a customer-first mindset.

Junior Digital Product Analyst London - 4 days in office £38,000 + benefits. A leading UK retail group is looking for a Junior Digital Product Analyst to join their growing Product Analytics team. Analyse customer journeys and conversion funnels across web and app.

Our client is seeking a Business Analyst to join their FinOps product team, a newly created role sitting at the intersection of finance, operations and data engineering. BA experience in insurance, reinsurance or financial services.

Junior Data Analyst / BI Analyst / Business Analyst | Insurance | London Hybrid (3 days/week in the office) | £350/day (Inside IR35) | Initial 6 month contract. Our Insurance client is looking for a Data Analyst / BI Analyst / Business Analyst with Power BI, Excel and SQL knowledge and good Stakeh

WAREHOUSE WITH FORKLIFT EXPERIENCE.We are seeking reliable and hardworking.Warehouse Operatives with Flexi Forklift experience.The role involves picking and packing orders as well as operating a flexi / Counterbalance forklift to load and unload vehicles, ensuring goods are handled safely and effici

Ensuring a consistently high level of service for global clients.

As a Senior Strategy Analyst, you will lead the development and management of the Power BI environment, creating insightful dashboards and reports to support strategic decision-making across Sales, Operations, and Finance.

Full time, PermanentPassionate about contributing to a more sustainable world? Bring your passion for sustainability and digital innovation to a meaningful Senior Data Analyst and Software Developer role that is instrumental in shaping and advancing the digital infrastructure that supports our engin

Key responsibilities include: * Requirements gathering, stakeholder engagement, and translating business needs into technical solutions * Supporting FinOps systems and troubleshooting data and platform issues * Working with financial and operational data (premium, claims, bordereaux) * Writing SQ

Business Testing & Readiness Analyst. Testing Customer Communications & Documents. Test new or updated Acturis templates, letters, communications, and customer-facing documents.

Ensuring a consistently high level of service for global clients.

Our client is seeking someone with experience of working in a strategic, analytical role either within (Re)Insurance, Financial Services, or Strategy Consulting.

This is an excellent opportunity to work in a truly commercial role that sits at the heart of the operational team, working across data analytics, financial reporting and accounting.You'll be championed by an excellent team, that prides themselves on their internal progression opportunities.The team

Genuine ongoing long-term work in Derby! paying £12.Free parking with subsidised canteen and opportunities to upskill!Clean working environment with fantastic team spirit.No experience needed!!Work starting Immediately!Calling all production operatives looking to join a fantastic team with genuine

The role focuses on ensuring finished goods are packed, handled and despatched safely, accurately, and in line with customer requirements. Pack and prepare products for UK and export despatch to customer specifications.

The Claims Data Analyst is responsible for collecting, analysing, and interpreting data from TPAs handling delegated claims across all lines of business to ensure data-driven insights support fair treatment of customers throughout the claims lifecycle, aligning outcomes with company standards and re

Joining this expanding royalties function, this position will play a very key and value adding part in the royalties' process and the service to some of the best-known artists and record companies in the industry today. Handle Recruitment are proud to be recruiting for a Royalty Data Analyst to join

A global data centre in the heart of central London which operates within digital infrastructure is hiring a Finance Data Analyst to join the finance team.

This is a high impact Senior Data Analyst role where your insights will directly shape how customers are engaged, retained, and understood at scale. They are a large scale, digitally led consumer organisation undergoing a significant transformation of their digital and customer capabilities. Data pl

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will b

Business Analyst - Finance Operations - Contract. Contract Business Analyst urgently required, for a leading media and entertainment company, to support various strategic projects, primarily focusing on ongoing technology implementation initiatives within the Accounts Payable (AP) process.

If you’ve also worked in the following roles, we’d also like to hear from you: Reporting Analyst, Engineering Data Analyst, Technical Analyst, NDT Data Analyst, Geophysicists, Civil Engineer, Geophysical Surveyor, Utility Surveyor, NDT (Non-Destructive Testing) Engineer / Technician, GPR (Ground

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As a Customer Service Advisor, youll:. Were always looking for ways to enhance the customer experience, improve efficiency, and explore new id

The role will involve collaborating with software development and service teams, facilitating user acceptance testing, and supporting the delivery of training and documentation for end users.

This is a newly created, high impact Commercial Analyst role offering real ownership from day one. Data is already central to the organisation, with established BI capability, but this role represents the first dedicated commercial analyst focused on insight and opportunity identification rather tha

Looking for a career change? Currently employed but want more progression and better pay? Or between jobs and ready for a fresh start? The Business Analyst Business Analyst Placement Programme is designed to get you into one of the UK’s most in-demand professions – with. Junior Business Analyst:

Service Advisor Location: Hatfield Salary: Basic from £30,000-£34,000 + uncapped bonus OTE 45k plus Hours: Monday–Friday, 08:00–18:00 (1-hour lunch) Saturday: 08:30–16:00 (on rota, 1 in 4 weekends) About the Role We are seeking an experienced and customer-focused

Microsoft Power BI Data Analyst, CompTIA Data+, & Microsoft Azure AI Fundamentals. Real-world Data Analyst project work & live labs to boost your CV. The demand for Data Analysts has grown by 20% annually, with experienced professionals earning salaries upwards of £58,000.

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Main Purpose of Customer Service Advisor role:. The Bilingual Customer Service Advisor will report into the German Team Leader.

Prior customer service experience in an omni-channel environment is preferred, however telephony only customer service will be considered! You will be a customer centric individual that thrives when helping people! You will be comfortably managing a varying workload, and be proactive to manage diffe

We're Hiring! Contact Centre - Customer Service Advisor - On-going Temp role Bristol - Old Market Full-time, 40 hours per week Monday-Friday, 08:30-17:00 1 in 4 Saturdays (8:00-16:30) - paid at time and a half OR take a day off in the week! Bring your customer service experience to a team where

Hybrid for London office* Main Purpose of Customer Service Advisor role: Responding to English and German emails, answering English and German calls, Dealing with customer quires on our system and translating replies from English to German and German to English. To deliver customer service / exce

Are you a commercially-minded Product Analyst or Product Data Scientist looking to make an impact in a fast-growing, PE-backed consumer tech business? This is a unique opportunity to join a company in an exciting growth phase, working alongside an experienced and data-driven leadership team!.

Individual customer orders (when required).

Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. Data Analytics Analyst - £80,000. If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rew

This role sits within FP&A and focuses on.Power BI, Power Query & Excel.Ability to communicate insights clearly to stakeholders.If you are interested in the role, please apply.To follow up please message me on LinkedIn or email.

They are looking for people with - or with the potential to gain - great sales and customer service skills to join their thriving sales, customer service, and marketing team immediately. Our client is an expanding direct sales, customer service, and marketing company that performs on behalf of globa

This is an opportunity to join a global marketing and data powerhouse operating at the intersection of data, technology, and advertising, part of a wider international group; they help major brands understand their customers, optimise digital media, and ultimately drive real commercial impact (not j

As a Group Treasury Analyst, you will play a crucial role in managing the companys treasury operations.

We are seeking a detail-oriented NetSuite Data Migration Analyst to support a finance system migration.

Proven experience as a Senior Business Analyst / Data Analyst within London Market or Lloyd's insurance. Senior Business & Data Analyst - Insurance. A specialist insurance organisation is seeking a Senior Business & Data Analyst to support complex data and system transformation programmes wi

Have you had a career break of 12+ months?.Do you have 5+ years of commercial experience, including hands-on experience in Data, Analytics, or related technology roles?.Are you ready to re-join the workforce with structured training, support and career coaching included?.Then you’ll want to hear a

This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. They are a well-established, data driven fintech operating a multi-product consumer app across lending and financial services. Y

Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer serviceRequirement: The right in

This is a great opportunity to join a data driven marketing environment where you will help major consumer brands understand their customers, optimise digital campaigns, and use data to drive measurable commercial impact. Their work centres on helping clients understand audiences, target customers m

Data Governance Support Analyst - Credit Risk. Data Governance Support Analyst.