Customer Service jobs in Borehamwood - Page 3Create job alerts

Customer Support Executive £28,000 per annum + benefits Watford - based We’re looking for a Customer Support Executive who will be responsible for assisting customers with inquiries, resolving complaints, processing sales orders, managing subscriptions, and ensuring the CRM database is kept up to date with accurate customer information. The ideal candidate is detail-oriented, organised, and capable of handling multiple tasks while providing exceptional service and support to our customers and client success team. What you’ll do Customer Support: Respond to customer inquiries via phone, email, and the clients internal “ASK” platform service in a timely and professional manner. Sales Order Processing: Process customer orders accurately and efficiently, ensuring correct product, service and billing details. Subscription Management: Oversee subscription services by onboarding new users, resolving any issues, and facilitating the setup of web subscriptions, ensuring a smooth and efficient experience for customers. CRM Management: Maintain and update the CRM database with accurate customer information. Issue Resolution: Resolve customer complaints and issues quickly and effectively, ensuring a positive outcome and maintaining customer loyalty. Product Knowledge: Continuously stay updated on product, services, and industry trends to provide customers with the best support. Collaboration: Work closely with the client success, Insight and marketing teams to ensure seamless customer experience, driving high levels of customer satisfaction. Account Management: Manage a select group of accounts, supported by an account-based marketing program, to ensure tailored service and optimize client relationships. Follow-up: Ensure follow-up with customers to guarantee their issues are resolved, subscriptions are properly managed, and they are satisfied with their overall experience. Feedback: Provide insights to management on customer feedback and areas for process improvements. What we’re looking for Previous experience in customer service, sales order processing, or subscription management is preferred. A degree qualification is desired but not essential Experience using CRM software or customer management tools. Strong verbal and written communication skills. Ability to work efficiently in a fast-paced environment, managing multiple priorities. Detail-oriented with a strong ability to maintain accuracy when processing orders and updating databases. Proactive and self-motivated with a focus on customer satisfaction. Ability to handle difficult customer situations with professionalism and empathy. Basic computer skills, including proficiency with Microsoft Office and CRM tools

FRENCH SELECTION (FS) German speaking Account Coordinator Location: Watford Hybrid working Available after Training Salary: up to £30,000 per annum plus benefits Ref: 8229GA To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8229GA The Company: A well-established and award winning company with international operations. Main duties: To be the point of contact for customers and maintain successful client relations. The Role: - Maintain long-lasting successful relations with customers to increase customer retention - Address customer concerns and find solutions to increase satisfaction - Work with internal departments and act as a liaison for the customer - Make customer aware of product portfolio and identify opportunities for additional sales - Monitor customer spending pattern and provide recommendations accordingly - Support with client administration The Candidate: - Fluent in German (written and spoken) - Essential - Previous experience in customer service and/or account management – Essential - Proactive, confident and dynamic personality - Patient and adaptable with excellent organisation - Excellent communication skills and a team player - IT literate The Salary: up to £30,000 per annum Plus Benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions

Bodyshop Advisor / Customer Service Advisor: Salary up to £40k + Bonus + Benefits Mon - Fri 45 hours Permanent Role I am currently working with a highly efficient and well equipped Bodyshop who are now looking for an experienced Bodyshop Advisor to join their busy site in the Bushey area. Key Responsibilities as a Bodyshop Advisor / Customer Service Advisor: You will be responsible for the meet and greet of customers, bookings, courtesy car diary control, and customer updates. Liaising with third party companies such as insurance and car hire companies. As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills. As a Bodyshop Advisor / Customer Service Advisor you will: Must have worked / or currently working within a similar role within an accident repair centre to be considered for this role. These tasks require excellent organisational skills with an attention to detail and a quality focus. You must have similar experience as an administrator or customer service advisor within the motor trade ideally within an accident repair centre If you are interested in finding out more get in contact by calling Piam Pishgoo on (phone number removed) or (url removed) or send us your CV by Clicking Apply Now! Bodyshop Administrator – up to £40K – Bodyshop – Bushey Bodyshop Administrator / Bodyshop Advisor / Bodyshop Customer Service Advisor / Bodyshop CSA

IT Account Manager Location: Watford (office based) Salary: Up to £45k + OTE Aztrum is pleased to be working with one of the leading IT value-added resellers in the UK – our client has a turnover of over £100m and offers services to both public and private sector organisations. This firm provides a wide range of IT solutions including networking, cloud, software & support services, whilst providing a top tier service! Due to on-going success, they’re expanding the account management team and seeking an Account Manager to join in the Watford region. Requirements: Previous experience working as an Account Manager within an MSP/VAR allowing you to have confidence in making sales calls & finding new business. Able to establish and maintain effective relationships with customers. Strong communication skills. Confident communicating with a variety of people. Main duties will consist of searching for new business & converting these into long-standing relationships. You should be happy undertaking calls & selling the business and products. Other duties will include building relationships, purchasing & negotiating with suppliers and manufacturers and account management duties. Our client offers excellent benefits including: Commission paid from zero & uncapped. Generous annual leave allowance including options to buy additional leave. One day off a year for charity work of your choice. Career progression opportunities. Many others! Interested in this position or any others relating to Account Management? Reach out to Charlotte Lavender at Aztrum for more information

Job Title: Manager (Accountancy Practice) Location: Harrow Package: £65,000 - £80,000 (depending on experience), healthcare scheme, bonus scheme, and more Working Hours: Full time, office based, Monday-Friday, 9am-5:30pm An exciting opportunity has arisen within a highly experienced, medium sized Accountancy Practice in Harrow, for a senior level Manager to join their growing team. This practice have been experiencing continued growth, in team size and client base, and are looking for an ambitious manager to facilitate this growth. The successful candidate will play an integral role in client management and team management. You will be working closely with partners in improving the practice, increasing client numbers, providing excellent client services, and providing vital team leadership. If you are an experienced Accountant, seeking your next challenge in an exciting leadership role, then look no further. Manager Job Responsibilities * Oversee the day-to-day operations of the practice to ensure efficiency and productivity * Manage administrative functions, including staff scheduling, resources, and office systems * Support partners and senior staff in delivering strategic and operational objectives * Monitor budgets, financial performance, and operational costs * Ensure compliance with regulatory, legal, and professional standards * Lead, manage, and develop administrative and support staff * Maintain strong client relationships and ensure high service standards * Identify and implement improvements to processes, systems, and workflows Manager Job Requirements * ACCA or ACA qualified. Qualified by experience may be considered * Must come from a client management background in an accounts/tax focused role in practice * A minimum of 6 years Accountancy Practice experience * Excellent leadership skills, and proven experience in managing a portfolio of clients, and supervising juniors * Must be comfortable commuting to Harrow * Excellent communication, organisation, and interpersonal skills Manager Salary & Benefits * £65,000 - £80,000 depending on experience (Assistant Managers will be considered) * Statutory holiday, plus bank holidays * Healthcare Scheme * Performance Bonus Scheme * Consistent progression opportunities * Excellent office culture, with regular team events Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Account Manager Location: Welham Green (office-based initially, with nationwide travel) Salary: £30,000 basic + uncapped commission (OTE circa £55k) Job Type: Permanent, Full-Time Account Manager – About our client: Our client is a privately owned, financially secure distributor with over a decade of success in brand partnerships and retail distribution. With a nationwide network of independent electrical and white goods retailers, they simplify the complexities of the UK retail sector while partnering with leading global brands including TCL, Hisense, Samsung MDA and Miele. The business is now at a pivotal growth stage. This is a truly key hire – a chance to join at the beginning of a scaling phase, help shape the sales playbook and play a key role in expanding into larger retail accounts. Account Manager – Details: Brand-new role with genuine progression as the team grows Office-based, Monday – Friday (8:15am – 4:15pm standard hours, can be flexible) Mix of outbound calls, Teams meetings and face-to-face retailer visits Driving license & own car is a must for site-visits Account Manager – Responsibilities: Manage and grow an established retail partner network Proactively introduce and expand product categories Use data and market insights to deliver consultative, value-led selling Achieve and exceed monthly gross profit targets Sales Account Manager – What We’re Looking For: Proven B2B sales experience (BD, telesales or account management) Track record of achieving revenue or GP targets Resilient, competitive and commercially driven Strong communicator with a natural ability to build long-term relationships Self-motivated and comfortable operating in a newly created role Full UK Driving License & own car If you are interested in this role, please apply today with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention. Your responsibilities will include: Administrating and coordinating existing customer accounts from A to Z Being the first point of contact for your assigned clients, communicating with them via phone and email to answer questions, give them company updates and follow up on their contracts Coordinating with other departments to deliver customer requirements Ensuring all client account records are kept up to date About you: The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. Profile: Required to be fluent in German written and spoken Previous experience working in customer care, administration, client support or account management dealing with products Solid knowledge of Microsoft operating systems Demonstrated interpersonal skills and the ability to work as part of a team and independently To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy

Job title: Display Print Account Manager (Senior Account Manager / Large Format Print / Signage) Location: Field based across the UK with regular travel to Hertford head office Salary: £38,000–£40,000 per annum plus expenses, mobile phone and laptop Hours: Full time, Monday to Friday About the role We are recruiting on behalf of a well-established business within the display print and large format sector. They are looking for an experienced Display Print Account Manager to take ownership of a key national account. This is a highly field-based role, with around 90% of your time spent travelling to client sites across the UK. You will manage large projects from initial brief and site survey through to installation and aftercare, working closely with internal studio, production and installation teams. This opportunity could suit someone currently working as a Senior Account Manager, Key Account Manager, National Account Manager, Project Manager or Client Relationship Manager within display print, large format print or signage. What you’ll do • Manage and grow a large multi-site national account • Lead and deliver large display print and branding projects • Travel across the UK for around 90% of the role, visiting client sites • Carry out site surveys and gather detailed project requirements • Communicate clearly with studio and design teams to ensure accurate briefs • Work closely with production and installation teams to deliver projects smoothly • Prepare quotations, proposals and pricing while maintaining margins • Oversee projects from concept through to installation and completion • Build strong long-term client relationships • Identify opportunities to upsell and grow the account What we’re looking for • Proven experience in an Account Manager or Senior Account Manager role • Must have experience within display print, large format print or signage • Proven experience managing large or complex projects • Comfortable in a field-based role with frequent UK travel (around 90%) • Experience carrying out site surveys and working on-site with clients • Strong communication skills, particularly when working with studio and production teams • Good working knowledge of display print processes • Commercial awareness and strong relationship management skills • Ability to work independently and manage your own schedule • Full UK driving licence Nice to have for this role • Experience working with national or multi-site clients • Background in retail branding, POS, exhibitions or fit-out projects • Understanding of print production workflows Who might suit this role This role would suit someone who enjoys being out on the road and working directly with clients. It is ideal for candidates already working in display print, large format print or signage who are used to managing projects end to end. If you are currently a Project Account Manager, Client Services Manager or Key Account Manager and want a more autonomous, field-based role with real ownership, this could be a strong next step

Creative Account Manager - Packaging Location: Berkhamsted (Hybrid - 3 days office, 2 home) Salary: DOE Company: A leading packaging and branding design agency. Role: This is a pivotal client-facing role in a fast-paced collaborative studio environment, supporting the Packaging Design Client Director. You will be responsible for leading the successful delivery of creative packaging design projects while building strong, productive relationships across a range of key retail clients. Working closely with the Packaging Design Client Director, Design Director and Studio team, you will ensure projects run smoothly from start to finish, with all creative output meeting the highest standards of quality and client expectations. Balancing day-to-day delivery with client relationship management, you will consistently champion both client satisfaction and creative excellence. ● Build and sustain strong relationships with key client stakeholders ● Confident presentation of creative work to client, in collaboration with Design Director/Lead Creative ● Manage client expectations by providing regular project delivery updates ● Be responsible for ensuring that all Creative packaging projects are managed professionally ● Support and cover for the Packaging Design Client Director ● Be able to lead high-profile projects and brand redesigns ● Lead briefing sessions with creative team ● Ensure creative output aligns with brand and brief ● Presentation of work to client with rationale, and an understanding of direct competitors in the market ● Management of client PO’s and part/monthly invoicing ● Liaise regularly with the Design Director, Adaptive Lead, and Packaging Design Delivery Manager to uphold quality standards and manage creative resources effectively ● Liaise with Print Technical and Artwork Production teams where relevant to ensure design is achievable for print Requirements ● 3-5 years experience in a project management role within a creative packaging environment. ● Experience within packaging retail - ideally food / beverage etc. ● Excellent written and verbal communication skills; comfortable liaising with creatives, clients, and stakeholders at all levels ● Calm under pressure with strong decision-making skills and a solutions-focused approach ● Meticulous in tracking deliverables, checking outputs, and ensuring accuracy across all stages of work ● Able to translate creative briefs into clear deliverables and timelines. ● Good grasp of creative processes and terminology ●Skilled at managing feedback, facilitating approvals, and keeping all parties aligned Apply Creative Account Manager / Creative Project Manager / Adaptive Account Manager / Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Branding / Creative / Design / Graphic Adaptation / CAM

Role: Call Centre Agent Location: Hertford Salary: £25,000 per annum Hours: 09:00 to 17:00 Monday to Friday About the Role We are currently recruiting for a Call Centre Agent to join a busy and growing contact centre team based in Hertford. This is a full time office based role focused on recovering unpaid service charges and ground rent arrears while delivering a high standard of customer service. You will be working within agreed service level agreements, ensuring cases are handled efficiently and clients are kept informed throughout the process. This role would also suit candidates searching for positions such as Contact Centre Advisor, Customer Service Advisor, Collections Agent, Call Handler or Client Support Administrator. What You’ll Do • Manage inbound and outbound calls in a professional and timely manner • Recover outstanding payments accurately and within set timeframes • Provide clear and efficient updates to clients on case progress • Handle customer queries via phone and email • Process card and cheque payments securely • Follow established processes and guidelines to achieve successful outcomes • Work towards individual and team targets on a daily basis • Prepare and issue Section 121 notices where required • Maintain accurate records and report updates to management What We’re Looking For • Previous experience in a call centre, customer service or collections role • Excellent communication skills and a confident telephone manner • Strong organisational skills with the ability to manage workload effectively • High attention to detail and accuracy • Comfortable using internal systems and databases • Ability to work both independently and as part of a team • Target driven with a proactive approach to tasks Who Might Suit This Role This role would suit individuals with experience as a Customer Service Advisor, Call Centre Agent, Collections Advisor, Account Handler or Client Support Assistant. Experience within financial services, property management, housing or office based customer support roles would be particularly relevant. Why Join • Competitive salary of £25,000 per annum • Salary review every 6 months • 25 days annual leave plus bank holidays • Stable Monday to Friday working hours • Supportive team environment with clear processes in place • Opportunity to develop within a structured contact centre setting If you are a motivated and detail focused individual looking for a new opportunity in a contact centre environment, we would be keen to hear from you

Customer Service Representative | International Business | Borehamwood (Office based) We’re looking for a driven, confident, and highly organised Customer Service Representative to join a fast-paced, internationally focused business supplying products to a diverse customer base across the UK and global markets. This is a hands-on, dynamic role at the heart of the operation, where you’ll support Sales while coordinating closely with Procurement, Warehouse, QA, and Finance to ensure orders move seamlessly from quotation through to delivery. If you thrive under pressure, enjoy problem-solving, and bring positive energy to everything you do, this role offers real opportunity to make an impact. What You’ll Be Doing: • Managing the full sales order lifecycle - from quotation to fulfilment and invoicing, • Supporting the Sales team with accurate, timely order processing and updates, • Proactively identifying and resolving order issues before they impact customers, • Coordinating with internal teams to ensure smooth, on-time delivery, • Building strong relationships with customers and delivering excellent service, • Supporting account growth through proactive communication and product recommendations, • Maintaining accurate data and ensuring all processes are followed correctly What we’re looking for: • Experience in a fast-paced customer service or sales support role, • A confident communicator who can build strong relationships internally and externally, • Highly organised with strong attention to detail, • A proactive, solutions-focused mindset with the ability to multitask under pressure, • Positive, energetic, and driven, with a strong sense of ownership, • Comfortable using systems and Microsoft Office (SAGE experience is a plus) Why Join? • Be part of a collaborative, high-energy team, • Work in a fast-moving environment where no two days are the same, • Opportunities to grow, develop, and make a real impact, • Competitive salary and benefits package, including bonus For a full, more detailed job description - feel free to get in touch. Keywords: Customer Service, Customer Services, Sales Support, Customer Success

NEW VACANCY! (SC3651) SENIOR ACCOUNT MANAGER - LARGE FORMAT / SIGNAGE HERTFORDSHIRE £38-40K (Depending on Experience) + Mobile + Laptop + Expenses covered + Autonomy and trust to manage a flagship account + Opportunity to play a key role in the long-term growth of the business Our client is a market leader in large format print - offering high-quality signage, displays, and graphics for clients across industries such as retail, events, construction, and marketing. They are seeking an experienced, highly organised, and commercially astute Senior Account Manager to manage and grow one of the company's significant client relationships. This is both a field-based role requiring regular travel to client sites, regional offices, and stakeholder meetings across the UK, as well as being office based to write up reports and communicate with the Production team. The successful candidate will act as a key point of contact between the business and Key Account, owning the project process end-to-end and ensuring exceptional service delivery, commercial performance, and long-term partnership growth. This role is critical to the stability and future growth of our business. It requires someone who can balance relationship-building, operational excellence, and commercial discipline, while confidently representing our brand at all levels of the client organisation. Key Responsibilities: Strategic Account Management (Primary Responsibility) Primary focus is your day-to-day involvement in managing the key account, taking ownership of the duties required to sustain an account of this size. Being trained to be one of the key contacts on the account you will be managing. Build and maintain strong relationships with key decision-makers, regional managers, centre managers, procurement teams, and head office stakeholders. Understand the key account's operational structure, branding standards, approval processes, and long-term objectives. Proactively identify opportunities to add value, improve service delivery, and strengthen the partnership. Protect and grow revenue through consistent engagement, planning, and follow-through.Field-Based Client Engagement Regularly visit client sites and regional offices to: Understand the client's signage requirements by using their brand guidelines to quote, brief artworks and manage projects commercially. Identify replacement, upgrades, or new signage opportunities per site visit Resolve issues proactively before they escalate and manage the snagging process to completion. Conduct site surveys and assessments, either independently or alongside installation teams. Be a visible, reliable presence on the road, reinforcing trust and accountability. Represent the company professionally at all times, acting as an ambassador for our brand.Sales & Commercial Performance • Manage and grow account revenue in line with agreed growth plans. * Identify upselling and cross-selling opportunities across: Internal and external signage / Wayfinding / New materials with varying design applications / Branding and promotional signage / Compliance and safety signage * Prepare, present, and follow up on quotes, proposals, and pricing structures. * Work closely with internal teams to ensure pricing accuracy, margin protection, and commercial viability. * Forecast pipeline activity and provide regular updates to senior management. Order Management & Internal Coordination • Own the full lifecycle of orders for the Key Account: Site Survey / Quotation / Approval Process / Production / Installation / Aftercare * Act as the bridge between the client and internal departments including: Design / Production / Installation / Finance * Ensure all client requirements, specifications, and branding guidelines are clearly communicated internally. * Proactively manage timelines, expectations, and potential challenges. Continuous Improvement & Process Development • Identify opportunities to improve internal processes, communication, and efficiency when servicing large accounts. * Contribute ideas for account management best practices and toolkits. * Provide feedback from the field to support product development, service enhancements, and operational improvements. * Help shape how the business manages and grows key accounts going forward. Skills & Experience Required: Essential Proven experience as an Account Manager or Senior Account Manager, ideally within: Signage Large Format Print Worked in industries related to: Leisure, Construction, Property Development, Office Environments, Retail, Event Branding Experience managing large, multi-site, national accounts. Experience with managing multiple supply chain engagements with multiple deadlines and phases of work happening simultaneously Strong commercial awareness with the ability to protect margins while maintaining relationships. Confident, professional communicator - face-to-face, phone, and email. *Highly organised with excellent time management and prioritisation skills. Comfortable working independently on the road. Full UK driving licence.*For full Job Discription please contract

Client Projects Coordinator (Client Advocate) Location: Watford or Liverpool Hours: 37.5 per week Department: Client Delivery Make an impact. Shape the client experience. Drive delivery excellence. We’re looking for a proactive, relationship‑driven Client Projects Coordinator to act as the dedicated advocate for our clients — ensuring every project is delivered on time, in full, with clear communication and a brilliant customer experience. If you thrive in a fast‑paced environment, love bringing order to complexity, and enjoy being the go‑to person who keeps everything moving, this role will suit you perfectly. What you’ll be doing • Owning all client work packages within your workstream — from scheduling to completion, • Acting as the main point of contact for clients, ensuring they always know the status of their projects, • Coordinating internal teams (Technical, Operations, Client Delivery) to keep deliverables on track, • Leading and chairing client meetings with confidence, • Monitoring progress, identifying risks, and driving actions to hit monthly and annual delivery targets, • Supporting continuous improvement across processes, systems and client engagement, • Helping ensure contracts are produced within the 5‑day service commitment What you’ll bring • Experience managing client projects, communications and delivery timelines, • Strong organisational skills with the ability to prioritise across multiple tasks and stakeholders, • Confident communication, negotiation and influencing skills, • A calm, professional approach — even under pressure, • Accuracy, attention to detail and a naturally inquisitive mindset, • Good understanding of project management principles, • Competence with CRM systems, Microsoft Project and general IT tools, • Knowledge of SAP or the certification/construction industry is a bonus Why join us? You’ll play a key role in shaping the client journey, building long‑term relationships and ensuring our technical teams can focus on what they do best. This is a role where your ownership, energy and problem‑solving skills genuinely make a difference

We are currently recruiting for an exciting customer orientated role within the FMCG industry where you’ll enjoy a varied Customer Service role, working in a fast-paced environment. You’ll join a friendly, enthusiastic, ambitious, and very supportive team. You will have every opportunity to continually learn & develop through shadowing, training courses and more, to ensure that you are the best you can be! The ideal candidate is detail-oriented, organised, and capable of handling multiple tasks while providing exceptional service and support to customers and the client success team. What’s in it for you? Salary: up to £28k Hours: Monday to Friday 9am-5pm and 4pm finish on a Friday Working from home 3 days and in the office 2 days a week • 25 days annual leave, • 12.5% pension, • Free healthcare for employee, family at a discounted rate, • 4 x life assurance, • Join an enthusiastic and ambitious team, with a great team spirit and humour to match!, • Talk to different people every day and build long-lasting and trusted relationships, • Learn & develop alongside a supportive team, through shadowing, training courses and more, • Feel good about being part of a company that uses the profit we generate to help good causes through their social impact activities, • A great work-life balance through hybrid working, where you’re empowered & trusted to manage your time Key Responsibilities: • Customer Support: Respond to customer inquiries via phone and email in a timely and professional manner., • Sales Order Processing: Process customer orders accurately and efficiently, ensuring correct product, service and billing details., • Subscription Management: Oversee subscription services by onboarding new users, resolving any issues, and facilitating the setup of web subscriptions, ensuring a smooth and efficient experience for customers., • CRM Management: Maintain and update the CRM database with accurate customer information., • Issue Resolution: Resolve customer complaints and issues quickly and effectively, ensuring a positive outcome and maintaining customer loyalty., • Product Knowledge: Continuously stay updated on product, services, and industry trends to provide customers with the best support., • Collaboration: Work closely with the client success, Insight and marketing teams to ensure seamless customer experience, driving high levels of customer satisfaction., • Account Management: Manage a select group of accounts, supported by an account-based marketing program, to ensure tailored service and optimize client relationships., • Follow-up: Ensure follow-up with customers to guarantee their issues are resolved, subscriptions are properly managed, and they are satisfied with their overall experience., • Feedback: Provide insights to management on customer feedback and areas for process improvements. What the employer is looking for: • Previous experience in customer service, sales order processing, or subscription management is preferred., • A degree qualification is desired but not essential., • Experience using CRM software or customer management tools., • Strong verbal and written communication skills., • Ability to work efficiently in a fast-paced environment, managing multiple priorities., • Detail-oriented with a strong ability to maintain accuracy when processing orders and updating databases., • Proactive and self-motivated with a focus on customer satisfaction., • Ability to handle difficult customer situations with professionalism and empathy., • Basic computer skills, including proficiency with Microsoft Office and CRM tools. Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfor

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centres, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: We are seeking a Building Surveyor to support the delivery and oversight of retail shell specifications and landlord shell works across our expanding store portfolio. This role involves the drafting and producing of technical shell specifications, input in technical advice and review of shell drawings, monitoring compliance with technical standards, and liaising with landlords and project teams to ensure shell handovers meet brand and operational requirements. You'll gain valuable experience in retail development, construction interface, and technical due diligence, with support towards professional chartership. Key Responsibilities In collaboration with our Acquisition and Architecture team, liaise directly with Landlords to arrange visits to new potential sites and identify suitability, modifications and risks which will be encountered in the construction and delivery phase of the project. Technical input in the preparation of project feasibilities. Advise on areas such as repair condition, structural condition and planning risks. Identify when and where specialist consultant input would be required regarding factors such as asbestos, methane, listed building conditions, Party Wall, RAAC, The Building Safety Act etc. Own the process of obtaining relevant and necessary technical details, specifications and information necessary to aid the preparation of store Capex. Alongside and in collaboration with Commercial Construction, input, guide and assist in the preparation of documents for Capex, Final Approval Form and the Agreement to Lease. Negotiate directly with Landlords surveyors to obtain best value and construction detail to achieve or exceed the standards proposed in the Heads of Terms. Liaise directly with internal and external Lawyers in the review of AFL's and Lease agreements for new stores, expansions, downsizes and ad-hoc projects where Landlord interfaces are required, advising where needed on technical elements. Monitor the Landlords works on site to ensure compliance with the Shell Specification and Lease Agreement, ensuring progress is monitored in a formal manner by issuing weekly progress reports. Ensure relevant documents are provided by the Landlord at Practical Completion. Coordinate and act as primary contact for both internal and external technical teams in the obtaining of Landlords approvals for shop fit proposals and provide licence documents as required. Represent TJX in formal access meetings with the Landlord on access and handover of the unit to TJX Construction team. Ensure landlords defects are highlighted, recorded and rectified in a timely manner with close monitoring and reporting. Act as primary contact for the TJX Construction team for any interface with Landlord should issues arise during fit out. Liaise with internal TJX Utilities and Energy teams in arranging installation of utility supply meters or Change of Tenancy agreements. Key Skills, Knowledge & Experience Negotiation and interpersonal skills to effectively interact with stakeholders and resolve issues with proficiently. Ability to foresee risk and plan projects in a proactive and professional manner. Fluency in the English language with the ability to draft reports and communications effectively, efficiently and proactively. HNC/HND and/or Degree level qualification relevant within the Construction industry e.g. Building Surveying, Construction, Project or Programme Management, Engineering or Built Environment. Flexible, agile & able to prioritise. Excellent communication, negotiation & influencing skills. Able to collaborate in an inclusive culture. Confident networker & diplomatic communicator with an ability to build lasting relationships across geographies & functions. Able to work under own initiative & time critical conditions. Agile and adaptable, able to manage competing priorities in a fast-paced environment. Extensive travel within the UK and ROI will be required, along with willingness to travel to our European markets should workload require. Full driving licence required. You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Provide excellent customer service and respond to inquiries. Support the sales team with administrative tasks and customer outreach.

Using our MSi system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. With excellent customer service skills, youll have previous

Sales and Customer Service Advisor - Immediate Starts Available in Slough! (No Experience Required).

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations.

At Thrive Homes, were seeking a Customer Service Advisor to play a vital role in helping our customers access essential housing services. Using a variety of communication channels, youll ensure every customer feels listened to, supported, and confident in the service they receive. If youre passionat

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Use your natural people skills to stay customer-focused and

At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We aren't just a service provider; we are a partner in our clients' growth.

Customer Service Executive - Financial Services. Previous experience in customer service, contact centre, or client support. Are you passionate about delivering outstanding customer experiences? Our client, a leading financial services provider in West Sussex, is expanding and looking for a.

As Service Director for Customer Services, you will define, lead and embed a Council-wide approach to customer service excellence. This is not simply about overseeing services, it is about owning and delivering the Council’s Customer Service Strategy, redesigning services around the customer, and

Customer Service Representative Agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Ho

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

Crest Nicholson's Eastern Division is looking for a multi-trades Customer Service Technician to carry out remedial works within dwellings, correcting faulty workmanship and replacing faulty materials and to ensure that all remedial works which the company has accepted to deal with are completed with

As our Customer Service Advisor, you’ll support customers across multiple channels including email, phone, live chat, WhatsApp, social media and reviews, using Zendesk as our main customer service platform. Customer service experience is preferred, but we are open to candidates from hospitality, r

Customer Service Careers with Purpose! Is it time to join a business that invests in you?. We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. Excellent communicator with a passion for customer service.

This market leading health and wellness brand is looking to hire a commercially-minded Customer Service & Sales Executive to join a small team and help drive revenue growth through excellent customer care, proactive cross-selling and upselling, and building long-term customer value. This role blends

The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Customer service experience (preferred but not essential). Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote).

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

Our client based in Watford, Hertfordshire area are looking for German speaking Customer Service Representatives/Account coordinator that are fluent Written and Spoken to a business level. Evaluate the customer's current service plan and provide recommendations based on the client's needs and suite

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Support commercial, sales, and marketing teams with customer insights and service delivery. Experience in a customer

This hybrid role blends the best of retail and customer service, offering you the chance to become an expert in our products while providing top-tier support to our customers across multiple platforms. Delivering outstanding customer service in-store and online, ensuring every customer interaction i

Oversee regional customer service operations, including order management, customer inquiries, issue resolution, and service performance. Lead and execute the OUS customer service strategy, aligning service delivery with business. Lead, develop, and inspire regional customer service leaders and teams

Join us as a Customer Service Advisor - We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times - You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work

Key ResponsibilitiesAct as the first point of contact for customers, providing a friendly and professional reception serviceRespond to customer enquiries in person, by telephone, and via emailProcess bookings, memberships, payments, and refunds accuratelyPromote and sell memberships, services, and r

As a Delivery Driver/Customer Service Assistant, you’ll work closely with one of our expert Comfort Specialists, driving them to and from customer appointments, supporting with demonstrations and ensuring that our vans and showroom are always safe, tidy and reflective of our premium brand. Are you

A global technology company located in the United Kingdom is seeking a Junior Customer Service & Operations Engineer to provide first-line operational support. This role requires strong communication skills and a bachelor's degree, focusing on responding to customer requests, managing ticket workflo

Delivering great customer service means having great people behind the scenes - people who understand our customers and are driven by doing the right thing for them. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff wh

Handle RFQs, follow-ups, and customer communications to drive efficient service delivery. Previous experience within B2B Customer Service and an administration role. OA are currently looking to recruit for an experienced Customer Services & Estimating Coordinator to join a well established client ba