The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.
Cook/chef required for a family run restaurant and deli. Full time position £16-18 per hour Paid holiday frew food and drink while on shift early finishes compared other restaurants , the kitchen team are usually out by 9pm. Duties include: cooking, food prep, kitchen management. Ideal candidate would have good communication skills, previous experience in the role (or experiences in the kitchen and looking to step up) hygiene certificates. This role is for both sites that we operate. Two positions available
As a Bartender, you would be expected to work directly with customers by mixing and serving drink orders. Your responsibilities include verifying age requirements, knowing alcohol pairing and tastes, knowing how to make traditional and classy drinks, processing payments, managing and accepting deliveries and doing inventory on a weekly basis, and cleaning bar supplies and utensils - Verify identification and age requirements of customers. - Mix traditional and creative cocktails. - Process payment from customers. - Clean glasses and bar utensils. - Make suggestions based on customer tastes and preferences. - Record and balance cash receipts and prepare cash deposits. - Putting away drinks deliveries. - Bar stock count weekly. - Bar prep for service daily. These are some of your responsibilities to be carried out as bartender while you are under contractual obligation with Prodigy.
Premier Clean are a well established, family run business positioned for exciting growth opportunities. We are expanding our window cleaning team and looking for a new cleaning technician/ trainee business manager to join the team and share in our continued success. What skills will be required from me ? Excellent communication skills Understand the importance of good customer service. Be able to read, write and speak English. Physically fit and strong. Self motivated and able to work on your own initiative. Have a clean driving license with minimum of 2 years driving experience Live within a 15 mile radius of Potters Bar, Hertfordshire We use the pure water system so most windows can be cleaned safely from the ground using telescopic poles. You will use ladders very occasionally so must not be afraid of heights. No experience necessary, training provided. If you've got the skills we're looking for then you'll be well rewarded. Generous Pay Package Basic salary and performance bonuses £25K per year after trial period Pension contributions & holiday pay Flexible work schedule- once proficient you'll work less hours than a standard working week giving you more time for the things you love. Online management system to make everything more organised and efficient for you Excellent career opportunities We are a fun and relaxed company to work for with a great work ethic and a focus on family. Check out our careers page on our website to get a better understanding of our culture.www. premierclean.website Incredible Promotion & Growth Prospects Excellent financial prospects for the right people. We operate a Franchise Reward Program to incentivise & reward your hard work. If interested, this gives you the opportunity to share in our long term success and join our franchise network with no franchise fee. A typical franchise will make 40-50k year. Check out our website for more info. Premier Clean was lucky enough to work though the entire COVID lockdown with no disruption to the business. We actually increased revenues during this period. This position offers excellent job stability. Job Type: Full-time Pay: Up to £600.00 per week Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Company pension Employee mentoring programme Schedule: Day shift Flexitime Monday to Friday Licence/Certification: Driving Licence (required) Location: North London (preferred) Work Location: On the road Michael Meaney Director
We are seeking a skilled and energetic Bartender/Barista to join our dynamic team in a high-paced, customer-focused environment. The ideal candidate has a passion for both coffee and cocktails, excels under pressure, and delivers consistently high-quality beverages—from intricate latte art to expertly crafted cocktails. Key Responsibilities: Barista Duties: Prepare a variety of high-quality coffee beverages, including espresso-based drinks. Create latte art with consistency and attention to detail. Maintain cleanliness and organization of the coffee station and equipment. Manage coffee bean rotation and grind settings for optimal taste. Upsell specialty drinks and pastries when appropriate. Bartender Duties: Mix, garnish, and serve a wide range of alcoholic and non-alcoholic beverages. Craft classic cocktails and develop seasonal or signature drinks. Maintain a clean, stocked, and organized bar area at all times. Check identification of customers to ensure legal drinking age. Handle cash, card transactions, and operate POS system accurately. General Responsibilities: Deliver outstanding customer service and build rapport with regular guests. Work efficiently in a fast-paced environment while maintaining a positive attitude. Collaborate with team members to ensure smooth service flow. Adhere to all health, safety, and hygiene standards. Participate in opening and closing duties as assigned. Qualifications: Minimum 1–2 years of experience as a barista and/or bartender. Proven ability to create latte art and prepare espresso drinks to specialty coffee standards. Strong knowledge of cocktail recipes, spirits, and mixology techniques. Excellent customer service and communication skills. Ability to multitask and remain calm under pressure. Barista or bartender certification is a plus.