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Senior Paid Media Account Manager, c£50K - Hybrid - Boutique Agency A12 Corridor accessible from Colchester and Chelmsford Role Purpose The Senior Paid Media Account Manager leads client relationships, multi‑channel campaign strategy, and performance delivery across digital and traditional media. This role acts as the strategic partner for clients, ensuring campaigns deliver measurable impact while driving growth, innovation and operational excellence across the account portfolio. You will mentor junior team members, shape best‑practice processes, and work closely with Account Directors to deliver high‑quality work that strengthens client trust and agency reputation. Key Accountabilities – Client Leadership • Act as the primary day‑to‑day lead for key clients, providing proactive guidance, insights and strategic recommendations., • Translate complex client objectives into clear, actionable media strategies and roadmaps., • Manage expectations around performance, timelines, budgets and deliverables with confidence and clarity., • Support and deputise for the Account Director in senior‑level conversations, presentations and strategic reviews., • Build long‑term client relationships that drive retention, upsell and account growth. Key Accountabilities – Strategy & Planning • Lead the development of integrated media strategies across search, social, programmatic, display and offline channels., • Produce high‑quality media plans, forecasts, testing frameworks and rationale documents., • Ensure briefs to internal teams and external partners are accurate, complete and strategically aligned., • Identify new opportunities across channels, audiences, creative and technology to improve performance and client outcomes., • Stay ahead of industry trends and emerging platforms, advising clients on their relevance and potential impact. Key Accountabilities – Performance, Optimisation & Quality • Oversee campaign performance across all channels, ensuring pacing, delivery and KPIs are consistently met., • Provide advanced optimisation recommendations and ensure they are implemented correctly and on time., • Lead test‑and‑learn programmes (AB tests, creative, audiences, landing pages) and translate findings into actionable insights., • Troubleshoot performance dips, risks or tracking issues, coordinating with activation specialists to resolve quickly., • Maintain high QA standards across campaign set‑up, tagging, reporting and documentation. Key Accountabilities – Reporting, Insight & Communication • Produce and present weekly, monthly and quarterly performance reports that go beyond metrics to deliver strategic insight., • Lead client presentations, performance reviews and planning sessions with confidence and clarity., • Work with analytics teams to deepen analysis and uncover meaningful trends., • Maintain and improve reporting templates, trackers and internal documentation. Key Accountabilities – Commercial & Operational • Support revenue planning, forecasting, billing checks and scope management., • Identify upsell, cross‑sell and growth opportunities based on performance data and client needs., • Contribute to new business pitches, case studies and proposal development., • Ensure smooth workflow management across all accounts, maintaining strong process discipline and deadline adherence., • Mentor Account Executives and Account Managers, supporting their development and knowledge growth. Core Competencies • Client Leadership: Builds trust, communicates with authority, manages complex expectations and drives strategic conversations., • Media Expertise: Deep understanding of search, social, programmatic and offline channels, including how they integrate., • Analytical Strength: Highly comfortable with data, GA4, Looker Studio, attribution and performance modelling., • Strategic Thinking: Able to connect insights, business objectives and media opportunities into clear strategic plans., • Project & Workflow Management: Strong organisational skills, able to manage multiple workstreams with precision., • Collaboration: Works seamlessly with Account Directors, activation teams and external partners; supports and mentors others., • Commercial Awareness: Understands revenue models, scopes, profitability and how to grow accounts sustainably. Experience & Requirements • 4–5+ years in a media or marketing agency, with hands‑on experience managing multi‑channel campaigns across multiple platforms (Essential)., • Proven track record of leading client relationships and delivering measurable performance improvements., • Strong working knowledge of Google Analytics, paid search, paid social and programmatic platforms., • Experience presenting to senior stakeholders and leading strategic discussions., • Confident managing budgets, forecasts, scopes and commercial processes., • Enthusiastic, proactive and comfortable working both independently and collaboratively.

Senior Digital Account Manager - Paid Media, c£50K - Hybrid - Boutique Agency A12 Corridor accessible from Colchester and Chelmsford Role Purpose The Senior Paid Media Account Manager leads client relationships, multi‑channel campaign strategy, and performance delivery across digital and traditional media. This role acts as the strategic partner for clients, ensuring campaigns deliver measurable impact while driving growth, innovation and operational excellence across the account portfolio. You will mentor junior team members, shape best‑practice processes, and work closely with Account Directors to deliver high‑quality work that strengthens client trust and agency reputation. Key Accountabilities – Client Leadership • Act as the primary day‑to‑day lead for key clients, providing proactive guidance, insights and strategic recommendations., • Translate complex client objectives into clear, actionable media strategies and roadmaps., • Manage expectations around performance, timelines, budgets and deliverables with confidence and clarity., • Support and deputise for the Account Director in senior‑level conversations, presentations and strategic reviews., • Build long‑term client relationships that drive retention, upsell and account growth. Key Accountabilities – Strategy & Planning • Lead the development of integrated media strategies across search, social, programmatic, display and offline channels., • Produce high‑quality media plans, forecasts, testing frameworks and rationale documents., • Ensure briefs to internal teams and external partners are accurate, complete and strategically aligned., • Identify new opportunities across channels, audiences, creative and technology to improve performance and client outcomes., • Stay ahead of industry trends and emerging platforms, advising clients on their relevance and potential impact. Key Accountabilities – Performance, Optimisation & Quality • Oversee campaign performance across all channels, ensuring pacing, delivery and KPIs are consistently met., • Provide advanced optimisation recommendations and ensure they are implemented correctly and on time., • Lead test‑and‑learn programmes (AB tests, creative, audiences, landing pages) and translate findings into actionable insights., • Troubleshoot performance dips, risks or tracking issues, coordinating with activation specialists to resolve quickly., • Maintain high QA standards across campaign set‑up, tagging, reporting and documentation. Key Accountabilities – Reporting, Insight & Communication • Produce and present weekly, monthly and quarterly performance reports that go beyond metrics to deliver strategic insight., • Lead client presentations, performance reviews and planning sessions with confidence and clarity., • Work with analytics teams to deepen analysis and uncover meaningful trends., • Maintain and improve reporting templates, trackers and internal documentation. Key Accountabilities – Commercial & Operational • Support revenue planning, forecasting, billing checks and scope management., • Identify upsell, cross‑sell and growth opportunities based on performance data and client needs., • Contribute to new business pitches, case studies and proposal development., • Ensure smooth workflow management across all accounts, maintaining strong process discipline and deadline adherence., • Mentor Account Executives and Account Managers, supporting their development and knowledge growth. Core Competencies • Client Leadership: Builds trust, communicates with authority, manages complex expectations and drives strategic conversations., • Media Expertise: Deep understanding of search, social, programmatic and offline channels, including how they integrate., • Analytical Strength: Highly comfortable with data, GA4, Looker Studio, attribution and performance modelling., • Strategic Thinking: Able to connect insights, business objectives and media opportunities into clear strategic plans., • Project & Workflow Management: Strong organisational skills, able to manage multiple workstreams with precision., • Collaboration: Works seamlessly with Account Directors, activation teams and external partners; supports and mentors others., • Commercial Awareness: Understands revenue models, scopes, profitability and how to grow accounts sustainably. Experience & Requirements • 4–5+ years in a media or marketing agency, with hands‑on experience managing multi‑channel campaigns across multiple platforms (Essential)., • Proven track record of leading client relationships and delivering measurable performance improvements., • Strong working knowledge of Google Analytics, paid search, paid social and programmatic platforms., • Experience presenting to senior stakeholders and leading strategic discussions., • Confident managing budgets, forecasts, scopes and commercial processes., • Enthusiastic, proactive and comfortable working both independently and collaboratively.

Liaise regularly with the Design Director, Adaptive Lead, and Packaging Design Delivery Manager to uphold quality standards and manage creative resources effectively. Confident presentation of creative work to client, in collaboration with Design Director/Lead Creative. Creative Account Manager - Pa

Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. In-Home Usage Testing is a quick, easy and fun way to make extra cash by tellin

CUSTOMER SERVICE ADVISOR / WITHAM / UP TO £26,000 / GREAT BENEFITS Exciting new opportunity for an enthusiastic, well organised Customer Service Advisor to join a growing, ambitious business in Witham. Friendly working hours (9am-5pm, Mon-Fri) and excellent pay (up to £26k, dependent on experience). Dalebrook Supplies Ltd is a leading supplier of Melamine tableware and display products, supplying to a wide range of clients globally. With warehouses in China, the UK and Holland, and offices in Witham, Essex and Central London – Where we also host a dedicated showroom – we are well positioned to support our continued growth and international presence. As part of our ongoing expansion, we are excited to offer a fantastic opportunity for a Customer Service Advisor to join our dynamic team. Why You Should Work Here: Culturally, we adopt a focused and collaborative environment. You will find many of the employees have been with the business for some time, which we feel speaks volumes. The successful Customer Service Advisor can be assured that you will be joining a solid, professional and secure business, with extensive experience and an array of opportunities. What’s on Offer? * Competitive pay (up to £26K, based on experience) * Full training and ongoing support * Scope to progress within the business * On-site parking Key Responsibilities of the Customer Service Advisor: * First point of contact for incoming calls and enquiries * Manage the sales inbox * Qualify incoming leads and ensure that they are efficiently passed on to the Sales team to progress * Provide accurate information and guidance to customers regarding product portfolio, services, orders * Resolve customer issues and complaints in a professional manner time efficiently * Provide administrative support to the Sales Team; Arrange for samples to be sent, Complete Quotation Requests, Action Brochure Requests, Book appointments for Sales team and Showroom visits, Ensure that customers are provided with relevant alternatives where required * Ensure that Customer information is kept up to date and comprehensive within our system (Business Central) * Cross train to provide support for the Order Processing team Skills & Experience Required: * Previous experience in Customer Service essential * Excellent communication skills both verbal and written * Strong problem-solving abilities and exceptional attention to detail * Proficiency in Microsoft Office programmes such as word, excel essential * Experience in using and utilising systems desired * Able to prioritise workload working both individually and as a team * Ability to work in a fast paced environment What’s Next? Don’t wait around! APPLY NOW for this brilliant new Customer Service Advisor position

No customer service representative experience required. Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

You will have experience in: ? Providing a high level of customer service across a range of channels ? Performing in accordance with our KPIs and CSAT scores ? Using customer service or ticketing platforms (e. JOB DESCRIPTION Customer Service: Product Specialist (German or French Speaking) Were look

A training provider in the United Kingdom seeks enthusiastic individuals for a Customer Service Advisor pathway. Candidates will undergo a mandatory 10-day training course designed to equip them with essential customer service skills.

In this role, you will deliver high-quality products to customers while ensuring their experience reflects the company's service ethos. Responsibilities include loading your van and performing safety checks, all while providing excellent customer service. A prominent retail company in the UK is seek

Next is seeking enthusiastic team members for their store in England, focused on providing outstanding service and efficient stock operations. This role includes offering friendly support to customers, engaging in all store areas, and taking charge of personal development.

We are looking for a Prevention Customer Support Administrator to join Essex County Fire and Rescue Service at a pivotal time for our prevention work. We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your wor

Ideally working in a customer service role, with at least 12 months’ experience of customer service within a digital retailing environment. JOB TITLE: Customer Service Advisor. Are you confident, passionate and proactive? Do youpride yourself on delivering a first class customer service? If so thi

A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:* The ability to easily build a connection with a variety of new and existing customers* An appetite to quickly develop customised solutions for customers* A drive to reach (and ex

BCT Resourcing is seeking a Customer Service Advisor/Coordinator to work remotely from Greater London. The ideal candidate must possess excellent customer service and communication skills, be computer literate, and have good attention to detail.

You'll engage with customers, promote membership benefits, and work with a dedicated team to provide exceptional service.

The role involves processing stock accurately and promptly, delivering exceptional customer service, and maintaining a clean workspace. Benefits include substantial discounts, financial wellbeing support, and access to health services.

Come and join our team! As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. Free remote GP service, available 24/7, including prescr

You will play a crucial role in providing excellent service to clients and customers, looking after your own office and ensuring all Customer Service duties are carried out to the highest standards. Covering all customer service duties at the office, always providing a top experience and service to

The role focuses on leading a motivated team, driving sales, and ensuring outstanding customer service. Nobia seeks an ambitious Store Service Manager for its Beckenham store.

A leading customer service company in the UK is seeking a Customer Service Manager to lead a dynamic team and drive operational efficiency. The ideal candidate will have proven experience in customer service management, strong knowledge of SAP and CRM tools, and exceptional leadership skills. This r

The Associate Skills Coach will deliver high-quality teaching, assessment, and learner support on a short-term Customer Service programme. Deliver engaging Customer Service sessions aligned to programme outcomes. Experience delivering Customer Service or employability-based provision.

Process orders/contracts for new customers and/or follow-up on contracts for existing customers. Look after new customers and existing customers. Prepare and manage customer data.

You will be responsible for delivering high-quality service and repair work, ensuring customer satisfaction, and mentoring other team members. Ideal candidates have experience in cycle services or retail and a knack for customer engagement. A leading cycle and motoring retailer in the UK seeks a pas

A leading hospitality provider in Greater London is seeking a Customer Service Assistant to join their dynamic team. The ideal candidate will have a positive attitude, strong customer service skills, and the ability to work well under pressure. You will be responsible for preparing high-quality food

Customer Service Representative. Due to growth, they are looking for a superstar Customer Service professional to join their team. If you thrive in a fast-paced environment and love delivering exceptional customer service, we'd love to hear from you!.

A popular entertainment provider in York is seeking a Team Member to create lasting memories through outstanding customer service. You will engage with customers in various roles, including reception, hosting parties, and serving food and drinks.

This role involves representing well-known brands while providing excellent customer service and developing campaign knowledge.

Service Delivery Focused: Identifies and responds to individual customer needs, engages professionally and focuses on high‑quality service. Outstanding customer service skills. Royal Voluntary Service hospital cafes, shops and trolleys are part of the fabric of the NHS and a real asset in their ow

This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities. Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen.

Customer Service Assistant and receive training from day one. You will assist customers with betting services, maintain shop cleanliness, and take on additional responsibilities over time.

There is a large variation of tasks from counter transactions, savings meetings, digital support as well as incoming and outbound customer calls ensuring we deliver a truly exceptional customer service. You don’t need a background in financial services or years of customer service experience. If y

Experience in a customer service environment. As the first point of contact for our customers’ inbound calls, you will thrive on creating a positive experience whether it is a call about savings or mortgages. Customer calls range from balance enquiries to discussions about mortgage payments and mo

The role involves providing excellent customer service, processing deliveries, and maintaining store presentation. Ideal candidates should have a positive attitude, excellent customer service skills, and the flexibility to adapt to changing priorities.

A well-known retail brand in London is seeking a Customer Service Manager to lead their in-house customer service team. The ideal candidate will have at least 5 years' experience in ecommerce customer service, exceptional leadership skills, and be educated to degree level. The role involves setting

In the role of a Customer Service Advisor you’ll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. As a Customer Service Advisor for Climate Control you’ll be doing one of the most important jobs in our busines

The Customer Service Excellence team provides world-class service and experience for customers and creators. The team seeks an astute Global Customer Service Representative, covering the Portuguese community market to help provide effective communication with customers, and can understand and solve

You will be responsible for: Coaching and development of your team* Maintaining high standards an

In this vibrant role, you will engage with members to provide exceptional customer service while promoting a welcoming environment.

Represent brands and deliver sales and customer service to customers. If you are looking for something new or are ready to have a serious career in sales and customer service this is ideal for you. They are currently looking for fun, bubbly, passionate and driven individuals with great administratio

Providing excellent customer service at all times. Customer Service Advisor - Full time. We have an exciting opportunity for Customer Service Advisors across the UK.

Job Description - Customer Service Manager. The Customer Service Manager leads all broker-facing telephony and live chat teams, as well as overseeing back‑office administration of insurance policies. The role ensures the delivery of high‑quality service to brokers, and internal teams, while driv

McDonald’s in Greater London is seeking a full-time Crew Member to provide high-quality customer service and teamwork. You will be responsible for food preparation, serving customers, and maintaining cleanliness in a fast-paced environment. The role includes benefits like holiday pay, service awar

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Responsibilities include aligning customer service strategy and providing data-driven recommendations to senior management. Candidates should have st

BM Caterers is seeking a Customer Service Assistant/Catering Assistant in Greater London, working Monday to Friday for 40 hours per week. You will ensure cleanliness and stock levels at food counters, take customer feedback seriously, and provide prompt service. Candidates should have Food Safety Le

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:. Display passion for delivering excellent customer service.

The role leads the Pensions specialty within Customer Service, collaborates with Product, and drives improvement of support standards. Collaborate with Product to translate customer insights into actionable feedback and contribute to the pension customer experience roadmap. Experience managing custo

We are looking for a Customer Service Manager to shape and strengthen our online customer service function. Demonstrable experience in retail or eCommerce customer service, with exposure to sales and customer development, wedding registry experience helpful. Strong technical capability, with demonst

Strong working knowledge of the CCS call handling processes, customer journeys, and service standards. Deliver 1:1 coaching and performance support focused on call handling, customer experience, process accuracy, and compliance.