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This is more than just a Customer Success Manager role. We’re hiring on behalf of an AI-powered (CcaaS) customer journey platform that’s genuinely transforming how brands connect with their customers. With a sub-50 headcount and strong funding/partnerships in place, the Customer Success team is

Success & Expansion – monitor usage and proactively suggest tips, training or plan upgrades that drive both customer value and revenue. Excitement for helping to build out a customer success environment that is constantly experimenting with workflows and automation to drive efficiency. Benefit

Fully remote, plus we’re flexible in terms of what you need to ensure your home office environment is setting you up for success. So far we’ve been sharing the Customer Success responsibilities amongst the team - now is the time to scale this area with a dedicated role. Excitement for helping to

Tell us why you’d be a good fit for the Senior Manager, Customer Success Engineering, EMEA role. Senior Manager, Customer Success Engineering, EMEA. We are seeking to hire a Senior Manager for our Customer Success Engineering (CSE) team in order to support the continued growth of the company.

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score...

Customer Success Account Managers (CSAMs) represent the primary point of contact from Coupa to customers after customer launch. The Impact of a Customer Success Account Managers (CSAMs) to Coupa:. CSAMs advise customers on strategies to maximize the value of the Coupa platform while supporting cu...

Excitement for helping to build out a customer success environment that is constantly experimenting with workflows and automation to drive efficiency. Fully remote, plus we’re flexible in terms of what you need to ensure your home office environment is setting you up for success. So far we’ve be

We are looking for a Customer Success Manager to work alongside our global enterprise customers (Fortune 500+) to own their end-to-end success and be responsible for revenue retention, upsell, growth & expansion, and overall customer satisfaction. Are passionate about customer success and custome...

Customer Success Account Manager - Nordics. Customer Success Account Manager - Nordics. Customer Success Account Manager - Nordics.

The Customer Success Manager builds and maintains close relationships with installers and distribution partners, overseeing customer retention. Customer Success Manager UK (m/f/d). Customer Success Manager UK (m/f/d).

Senior Customer Success Manager (Remote - UK). Senior Customer Success Manager. Strategic Customer Success Manager - EMEA.

We’re seeking a Customer Success Manager based in the UK. We are looking for a CSM with previous experience in a customer success role, which included commercial targets. Understand customer industries and their success drivers.

Manager, Customer Solutions Engineering, (Remote, EMEA), united kingdom (remote). The Customer SE team enables Grafana Labs’s worldwide growth by educating existing customers to ensure they are happy and successful. As a Manager of Customer Solutions Engineering for the EMEA region at Grafana Lab...

Customer Success Manager, Strategic Accounts - (Remote - UK). Collaboration: Work with marketing to develop and share success stories, manage customer success events, and obtain customer references. The Customer Success team at Noggin is dedicated to building strong relationships with our custome...

Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. Customer Success Manager (CSM). Experience in Customer Success or account management in a SaaS company (ideally EdTech) with deep knowledge of SaaS products and servi...

To further our commitment to providing an exceptional experience to our Enterprise customers, Vercel is looking to add another Customer Success Manager (CSM) to our fast-growing Customer Success team. The Customer Success Manager will own a portfolio of customer accounts and drive greater busines...

To contribute to the mission of our Enterprise Accounts, the Customer Success Manager provides a seamless customer experience at each step of the customer journey, based on portfolio knowledge and customer needs. Get notified about new Customer Success Manager jobs in. You will be part of the cus...

Senior Customer Success Manager. This position plays a critical role in driving retention, expansion, and long-term customer success. Proven experience in a customer-facing role, ideally in a technical environment.

Customer Success Manager - (Remote - UK). Being able to use these tools means that the manager can help the team create automation to help with customer success. Customer Success Consultant- Fully Remote- United Kingdom.

As a Customer Success Manager, you will be responsible for supporting customers’ projects, from delivery through the entire customer journey. This means providing consistent, reliable and high-quality customer project delivery, supporting the customers’ internal transformation by operationalisin

We are seeking an experienced Customer Assurance Manager to lead Wiz’s Internal Customer Assurance program for our Information Security Organization, with a focus on securing a modern, cloud-first enterprise. Support Customer Inquiries: Work closely with the go-to-market function to manage custom...

Ideally you’ll hold salesforce certifications, and have experience working as a Customer Delivery and Project Manager and/or in a customer success role. Customer Success / Service Manager. You’ll lead the team responsible for preparing Cantata for customer use, working with the Product Owner and

As a Customer Success Manager at Smart Communications, you'll be at the forefront of ensuring our customers not only achieve maximum ROI but also become enthusiastic advocates willing to share their success stories. Job Details: Customer Success Manager - UK based (German Speaking). Customer Succ...

Previous experience in customer facing role preferred (customer success / customer support). Customer Success Executives are a vital gateway between our customers, and our product to ensure we maintain excellence across the business and enable our customers to succeed with Sandy. Trinity Agtech i...

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related conte...

Customer Success Representative. Coordinate and manage smooth onboarding experiences for new customers, ensuring they are set up for success from day one. In this role, your primary focus will be conducting service reviews and coordinating onboarding activities to ensure our customers get maximum...

As a Customer Success Manager, you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. The Customer Success Management team at Segment is the central touchpoint for our customers, orchestrating the...

As an effective Customer Success Manager, you will partner with our customers to facilitate a continuous cycle of goal setting, action planning, adoption, and value realization by:. We regularly demonstrate the benefits of our role in paving a path to ever-increasing value for our customers AND i...

Senior Customer Success Manager (Riskfactor). Driving Customer Retention: Ensure customers continue to use Lenvi’s products or services by helping them meet their goals and achieve success. Training Subject Matter Expert - Training and ongoing support to Riskfactor clients within the Customer Suc...

Get notified about new Customer Success Manager jobs in. Exciting opportunities to join our remote team at Lux Sales Consulting. Experience in client success and sales.

Strong familiarity with tools such as Google Analytics, Meta Business Manager, Google Tag Manager, X Ad Manager, and marketing automation platforms. We are looking for a Performance Marketing & Customer Acquisition Manager to lead our media spend optimization and customer growth strategy for cons...

The Customer Success Manager is responsible for supporting Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain’s Global Industries Accounts. Familiarity with CSP (customer success platform) software and customer success tools. Customer Success...

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increasing customer retention, delivering value-based metrics, and driving customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in a...

Junior Customer Success Manager. You’ll manage onboarding, training, and engagement, helping smaller accounts directly and supporting the wider team with bigger customers. Own and grow relationships with small to mid-size customers.

Customer Experience Manager | Scaling Food Delivery Business | Remote. Our client is looking for an incredibly motivated and energetic Customer Experience Manager who will help elevate the customer experience team. At least 1-2 years of experience managing a customer experience or customer care t...

We’re hiring a Customer Success Manager to drive execution across our growing pipeline of biotech and web3 innovation projects. You’ll work closely with our founders, partners, and scientific teams to turn high-quality inbound interest into live, successful collaborations. Own the process of mov

Role: Customer Success Manager. We are ideally looking for someone who has a solid track record in account management, customer success or sales ideally within the tech or education industry. Sales - Digital Customer Success & Consultancy.

As a Customer Success Manager, you will be an important part of our Customer Success team, ensuring medium to large clients get the most out of our platform. We now have proven customer/market-fit with 115+ customers and experience considerable interest from customers and partners in our platform...

Customer Success Manager (Revolut People). This is an exciting opportunity for a driven and collaborative Customer Success Manager to help shape the client experience within a fast-growing SaaS company. Customer Success Consultant- Fully Remote- United Kingdom.

Customer Success Manager UK/IE (English) - m/f/d. Senior Technical Customer Success Manager. Get notified about new Customer Success Manager jobs in.

Serve as a customer advocate, including collecting customer feedback on product needs, understanding customer and industry trends and articulating those back to the business. Customer Success Manager - German Speaking. Working with the largest customers, responsible for driving customer adoption ...

Engage in status discussions, collaborate with fellow customer success managers and Customer Success leadership, and contribute to training and ongoing enablement development initiatives. Customer Success Manager, Strategic UK&I. In the Customer Success Manager role, you will work with clients of...

Customer Success Manager, United Kingdom. We are committed to helping our people grow their careers while delivering exceptional customer experiences. Lead and manage the end-to-end service experience for a portfolio of customers.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. Can guide a small customer through multiple levels of the defi...

Familiarity with CSP (customer success platform) software and customer success tools. The Customer Success Manager is responsible for supporting Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain’s Global Industries Accounts. Customer Success...

As a Customer Success Manager (Spanish speaking), you will be supporting post-sale customer deployment, education and training. Senior Customer Success Manager (Remote - UK). Customer Success Manager (Revolut People).

Track and report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Being able to use these tools means that the manager can help the team create automation to help with customer success. Identify and pursue opportunities for cu...

The Customer Success Management (CSM) team is accountable for customer adoption, measurable outcomes, customer satisfaction, and creating true customer advocacy. The hiring manager interview is the first of the interviews with the Customer Success Manager team. Public Sector Customer Success Mana...