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  • Best Recruiters UK
    Technical Support Engineer
    Technical Support Engineer
    20 days ago
    £27560–£32750 yearly
    Full-time
    Reading

    Job Overview We are seeking a skilled IT Support professional to join our team. The ideal candidate will provide technical assistance and support to our internal users, ensuring smooth operations of our IT systems. Duties - Provide technical support to end-users on various IT issues - Manage and maintain Active Directory accounts - Troubleshoot hardware and software problems - Assist with network configurations and troubleshooting - Utilise Jira and Remedy for issue tracking and resolution - Analyse and resolve technical issues promptly - Support Windows Server environments - Assist in maintaining computer hardware and software inventory Qualifications - Proficiency in technical support and troubleshooting - Knowledge of computer networking, TCP/IP, and operating systems - Experience with Active Directory management - Familiarity with Jira and Remedy for issue-tracking - Ability to analyze and resolve IT problems efficiently Job Type: Full-time Pay: £27,560.00-£32,750.00 per year Education: A-Level or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Work Location: Hybrid remote

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