JOB TODAY logo

Customer support remote jobs in LondonCreate job alerts

Are you a business? Hire customer support remote candidates in London

  • Operations Coordinator
    Operations Coordinator
    3 hours ago
    £13–£20 hourly
    Part-time
    River Thames, Greenwich

    Securtech is growing, and we’re looking for talented, driven and reliable people to join our team. We specialise in commercial fit-out, shopfitting, refurbishment and construction, delivering projects from the initial opportunity and quotation through to design, construction and final handover. Role info Location: Site-based, involving travel to various project locations, with limited remote working opportunities initially. Working Arrangements: Full-time or part-time, with flexible arrangements. Salary: £13–£20 per hour, depending on experience. Travel Allowance: Provided separately, in addition to the hourly salary. About the Role The role covers marketing, sales, project coordination and general administration. Responsibilities will be introduced gradually, with training and guidance provided. Marketing • Create social media content, reels and project updates., • Assist with photography, basic video editing and social media management., • Support advertising and lead generation activities. New Sales & Enquiries • Handle customer enquiries and follow-ups., • Arrange site surveys and appointments., • Assist with preparing estimates, quotations, proposals and mock ups. New Project Preparation • Assist with preparing project schedules and work plans., • Organise labour, materials and suppliers., • Coordinate project setup and commencement. Ongoing Projects • Coordinate staff, materials, suppliers and deliveries., • Monitor project progress, schedules and outstanding tasks., • Communicate with site teams, and help resolve issues. Completed Projects • Arrange final inspections and snagging., • Collect completion photos and documentation., • Follow up with clients regarding feedback, reviews and outstanding payments. Admin • Maintain company records and documentation., • Manage fleet vehicle MOTs, servicing, insurance and maintenance., • Track equipment, tools and company assets, arranging repairs or replacements when required., • Support daily administrative operations. Preferred Requirements • Strong organisational, communication and multitasking skills., • Good computer skills., • Basic social media and content creation skills., • Good problem-solving abilities., • Full UK driving licence preferred.

    Immediate start!
    No experience
    Easy apply
  • Supplier Acquisition & Partnership Executives
    Supplier Acquisition & Partnership Executives
    5 days ago
    £1000–£2000 monthly
    Part-time
    London

    🚀 WE’RE HIRING! Supplier Acquisition & Partnership Executives Company: Dynamite Athletics Location: Remote – United Kingdom Working Hours: Flexible Pay: Commission Only – No Basic Salary Commission: 10–15% of Net Profit, with 3% Ongoing Commission if You StepAway About Dynamite Athletics Dynamite Athletics is an ambitious new UK sports, fitness and outdoor equipment retailer. We’re building a one-stop destination for quality products across electric bikes, gym equipment, watersports, team sports, running, camping and outdoor adventure. As a new company, we’re looking for motivated individuals who want to help us grow, establish relationships with leading brands and become part of our journey from the beginning. 💼 The Opportunity We’re looking for confident, ambitious individuals to help us identify, approach, sign and manage suppliers. Your responsibilities will include: • Researching potential suppliers, manufacturers and distributors., • Contacting brands and introducing Dynamite Athletics., • Securing new retail and dropshipping partnerships., • Negotiating supplier agreements and trade opportunities., • Helping onboard suppliers onto our website., • Maintaining relationships with suppliers you’ve introduced., • Working alongside our founders to expand our product catalogue. 💰 Our Commission Structure This is a 100% commission-based opportunity. There is currently no basic salary. We believe that the people who help build Dynamite Athletics should benefit from the success they help create. For every supplier you successfully sign and actively manage, you’ll receive 10–15% of the net profit generated from that supplier’s sales through our website. This isn’t a one-off payment. You’ll continue earning commission on qualifying sales for as long as you actively manage that supplier and Dynamite Athletics continues selling their products. The more successful suppliers you bring on board, the greater your potential earnings. 📊 How We Calculate Your Commission Commission is calculated from the profit Dynamite Athletics makes on each sale, not the total amount the customer pays. We deduct the supplier’s product cost, shipping expenses, applicable taxes and other agreed direct costs before calculating commission Example: An Electric Bike Sale Customer purchases an electric bike £1,900 Cost of purchasing the bike from our supplier −£1,200 Shipping and delivery costs −£100 Applicable tax allocation (illustrative) −£200 Profit available for commission £400 Based on the £400 profit: At 10% commission: You earn £40. At 15% commission: You earn £60. This applies to qualifying sales generated by suppliers you’ve successfully introduced and actively manage. The figures above are illustrative. Actual commissionable profit will be calculated using the agreed accounting method and applicable tax treatment. 🤝 What Happens If You Stop Managing Your Suppliers? We understand that circumstances change. You might decide to pursue another opportunity, reduce your involvement or simply stop managing your supplier accounts. We don’t believe that means your original contribution should be forgotten. If you decide to stop actively managing suppliers you’ve successfully introduced, your commission will reduce from 10–15% to 3% of the net profit generated from those suppliers. Using our previous example: £400 net profit × 3% = £12 commission per sale. You’ll continue receiving this 3% commission for as long as Dynamite Athletics lists those suppliers on our website and generates qualifying profitable sales from their products, even if you’re no longer actively managing them. This is our way of recognising and rewarding the people who helped us build Dynamite Athletics from the beginning. You helped bring the supplier to us. We want you to continue benefiting from that contribution. 💻 Your Own Staff Back-Office Account We’ve already developed a dedicated back-office platform to support our team. Successful applicants will receive access to their own staff account, allowing them to: • Manage their supplier relationships., • Monitor the performance of suppliers they’ve introduced., • Track qualifying sales and commission., • Access the information needed to manage their accounts. We want our team to have the tools and transparency needed to succeed. 🎓 Full Training Provided Previous supplier acquisition experience is beneficial but not essential. We’ll provide training covering: • How Dynamite Athletics operates., • How to identify suitable suppliers., • How to approach manufacturers and brands professionally., • How our dropshipping and retail partnerships work., • How to use our back-office system., • How commission is calculated. You’ll also receive support from our founders as you develop your supplier portfolio. 📈 The Opportunity to Grow With Us We’re a new business, and we believe in being transparent. At this stage, we cannot offer salaried positions. This opportunity is entirely commission-based. However, as Dynamite Athletics grows and begins generating sustainable revenue, we intend to explore bringing successful team members into permanent, full-time positions. Our ambition is to build a team that grows alongside the business. Those who help establish Dynamite Athletics during its early stages will have the opportunity to demonstrate their abilities as future roles develop. Please note that future salaried employment is an ambition, not a guaranteed offer. ⭐ Who We’re Looking For We’re looking for individuals who are: • Confident speaking with businesses and decision-makers., • Motivated and comfortable working independently., • Professional, organised and reliable., • Interested in sales, e-commerce or business development., • Willing to learn and develop new skills., • Excited about helping grow a new UK business. Experience is welcome, but attitude, commitment and communication skills are what matter most. 🚀 Why Join Dynamite Athletics? This is an opportunity to become involved in a new business at an early stage. Rather than earning a single commission for signing a supplier, you’ll have the opportunity to build a portfolio of supplier relationships that can generate ongoing income. You’ll receive full training, access to our staff platform and support from the people building the company. And even if you eventually decide to step away from managing your suppliers, our 3% ongoing commission arrangement means your original contribution can continue to be rewarded. 📩 Apply Today If you’re motivated, confident and interested in helping build a growing UK sports, fitness and outdoor equipment retailer, we’d love to hear from you. Join Dynamite Athletics and help us build something for the future. Build Partnerships. Earn Ongoing Commission. Grow With Us. Dynamite Athletics Built on Experience. Driven by Ambition.

    Immediate start!
    No experience
    Easy apply
  • Sales & Business Development Executive
    Sales & Business Development Executive
    7 days ago
    £13 hourly
    Full-time
    London

    Sales & Business Development Executive Remote (UK / EU timezones) · Full time, contractor, part-time · Intern, mid-level, 1+ years of outbound sales experience About this role OhMyFood is building a marketplace connecting passionate home chefs with customers looking for fresh, authentic home-cooked food. We're looking for a motivated, persuasive and results-driven Sales & Business Development Executive to help grow our network of home chefs across London. Your primary responsibility will be to contact potential home chefs, explain the OhMyFood opportunity, overcome objections, follow up consistently and convert qualified leads into successfully onboarded and active chefs. You'll manage leads through our sales platform, handle outbound calls and WhatsApp conversations, identify new sales opportunities and work towards clear weekly and monthly acquisition targets. We're looking for someone who genuinely enjoys speaking with people, knows how to build trust, takes ownership of their work and consistently follows through without needing constant reminders. This is a hands-on, target-driven role where success is measured by actual conversions and activated chefs, not simply the number of calls made. You'll work closely with the founder and core team, receive structured onboarding and have opportunities to take on greater responsibility as OhMyFood grows. Key responsibilities • Manage, qualify and convert inbound and outbound sales leads through OhMyFood's CRM and sales platform., • Contact potential home chefs through outbound phone calls, WhatsApp, email and other approved communication channels., • Clearly communicate OhMyFood's value proposition and explain how home chefs can earn additional income through the platform., • Build trust with prospective chefs, understand their needs, handle objections and persuade suitable candidates to join., • Own the complete chef acquisition process from initial contact to registration, verification, menu setup and activation., • Consistently achieve agreed daily, weekly and monthly sales activity and chef acquisition targets., • Maintain accurate CRM records, including lead status, call outcomes, conversation notes, follow-up dates and next actions., • Proactively follow up with interested leads and ensure no qualified opportunity is forgotten or left unattended., • Identify and research new potential home chefs through social media, online communities, referrals and other relevant sources., • Develop and improve sales pitches, objection-handling approaches and follow-up strategies to increase conversion rates., • Work closely with marketing and operations teams to improve lead quality and resolve onboarding challenges., • Monitor sales funnel performance, including contact rates, qualified leads, applications, verified chefs and activated chefs., • Provide daily activity updates and weekly performance reports, including targets achieved, conversion rates, challenges and next steps., • Collect feedback from prospective chefs and suggest improvements to OhMyFood's onboarding experience and sales processes., • Take independent ownership of assigned targets, proactively identify problems and recommend solutions without requiring constant supervision., • Represent OhMyFood professionally, communicate honestly and avoid misleading income claims or high-pressure sales tactics. Qualifications • Ideal candidate would be atleast 1 year of hands-on experience in outbound sales, telesales, business development, lead conversion or customer acquisition., • Proven track record of achieving or exceeding measurable sales, lead conversion or customer acquisition targets., • Strong persuasive communication, relationship-building, negotiation and objection-handling skills., • Experience making outbound sales calls, conducting follow-ups and converting prospective customers or business partners., • Ability to confidently explain a product or business opportunity, communicate its value and persuade prospects without misleading or pressuring them., • Hands-on experience using CRM or lead management systems to track sales pipelines, interactions, follow-ups and conversions., • Demonstrated ability to independently manage assigned leads and consistently follow up without supervision., • Strong understanding of sales funnels, lead qualification, conversion rates and target-based performance metrics., • Ability to research and generate new leads through online communities, social media, referrals and other outreach channels., • Comfortable communicating with UK customers and business prospects through phone calls, WhatsApp and email., • Strong English communication skills, both verbal and written, with the ability to build trust and explain information clearly., • Experience handling objections, rejections, difficult conversations and hesitant prospects while maintaining professionalism., • Highly organised, disciplined, proactive and accountable, with strong time management and attention to detail., • Ability to work independently in a fast-paced startup environment and consistently deliver agreed results., • Willingness to learn new sales techniques, adapt to feedback and continuously improve personal performance., • Ability to demonstrate past sales achievements using actual numbers, including call volumes, leads handled, conversion rates and targets achieved., • Experience in food, hospitality, marketplaces, consumer services or startup sales is advantageous but not mandatory., • Experience using HubSpot, Salesforce, Zoho CRM, Pipedrive or similar sales tools is desirable., • A degree is not mandatory. Practical sales ability, integrity, commitment and measurable results are more important. Why join OhMyFood? Be part of an ambitious food-tech startup building a marketplace for authentic home-cooked food.Work directly with the founder and core team, with meaningful ownership over business development and chef acquisition.Play a direct role in helping passionate home chefs turn their cooking skills into additional earning opportunities.Gain practical experience in outbound sales, customer acquisition, business development, negotiation and marketplace growth.See the measurable impact of your work through successfully onboarded chefs and business growth.Work in a supportive, fast-moving environment where initiative, honesty, accountability and independent thinking are valued.Receive structured onboarding, regular performance feedback and opportunities for greater responsibility as the business grows.Help build a company where your contribution genuinely matters, with compensation and career progression based on clearly agreed terms.

    Immediate start!
    No experience
    Easy apply
  • IT Technician / IT User Support Technician
    IT Technician / IT User Support Technician
    7 days ago
    Full-time
    Romford

    About the role We are looking for a reliable and customer-focused IT Technician to provide day-to-day technical support to users and help keep our computer systems, devices and software running smoothly. The successful candidate will respond to support requests, diagnose technical issues and explain solutions clearly to colleagues or customers. Key responsibilities • Respond to IT support requests by phone, email, helpdesk system or in person., • Diagnose and resolve common hardware, software, operating system and connectivity issues., • Set up, configure and maintain desktop computers, laptops, printers, mobile devices and related equipment., • Install and update approved software, operating systems and security patches., • Assist with user accounts, passwords, access permissions and basic Microsoft 365 or similar business applications., • Troubleshoot network, Wi-Fi, VPN and peripheral-device problems, escalating complex faults when required., • Record support requests, troubleshooting steps and resolutions accurately in the ticketing system or IT records., • Help maintain data security, backups and IT procedures in line with company policies., • Provide clear guidance to users and help them use technology safely and effectively., • Monitor equipment, report recurring issues and support routine IT maintenance. Essential skills and experience • Good problem-solving and troubleshooting skills., • Clear communication and a helpful, customer-focused approach., • Basic knowledge of Windows computers, common business software and computer hardware., • Ability to prioritise requests, manage time and keep accurate records., • Willingness to learn, follow procedures and escalate issues appropriately. Desirable • Previous experience in an IT support, helpdesk or technical support role., • Knowledge of Microsoft 365, user account administration, networking or remote-support tools., • A relevant IT qualification or recognised technical certification. What we offer Pension and Sick Pay How to apply Please submit your CV and a short summary of your relevant IT skills and experience. We welcome applications from candidates who can demonstrate practical troubleshooting ability and a commitment to helpful, reliable IT support.

    Easy apply
  • Marketing Executive
    Marketing Executive
    12 days ago
    £2000–£3000 monthly
    Full-time
    London

    Remote Marketing Executive – Work From Home Trusted Lets Solutions | London | Fully Remote We are looking for motivated, reliable and ambitious people to join our growing marketing team at Trusted Lets Solutions, an established London property and relocation business.We have a physical office in Camden with seven property agents working daily, helping clients find rooms, studios and apartments across London.This is a fantastic opportunity for someone who wants to work remotely, develop valuable marketing and sales skills, and earn a strong monthly income while working flexibly. Your role You will be assigned to one of our property agents and work alongside them to generate new client enquiries and book appointments.Your responsibilities will include: • Advertising available rooms, studios and apartments across online platforms and social media groups., • Responding to messages from people looking for accommodation in London., • Calling potential clients, explaining our services and encouraging them to attend a free consultation at our office., • Booking appointments directly into our company calendar., • Following our proven marketing methods to generate consistent enquiries and successful client sign-ups. Your main focus will be online marketing, communicating with potential customers and generating quality leads for your assigned agent. Earnings and performance Our marketing system has a proven track record, and we keep records of our team’s performance and earnings.We can provide evidence of what our existing marketing team members and agents have achieved. People who follow our training, apply our methods consistently and put in the required effort have the potential to earn £2,000–£3,000 per month.Your results will depend on your consistency, performance and ability to generate successful leads.We want to give you the training, tools and support needed to reach your potential. What we offer • 100% remote working: Work from home, a café or wherever suits you., • Flexible schedule: Organise your working day around your availability., • Practical training: Learn our advertising strategies, lead-generation techniques and booking process., • Dedicated support: Work directly with an assigned property agent., • Proven methods: Follow an established system that our team already uses., • Earning potential: Build towards £2,000–£3,000 per month through consistent performance. We recommend around four focused hours per day to manage advertisements, respond to enquiries, make calls and book appointments. Training and recruitment The process begins with a short telephone interview. Successful candidates will then be invited to a practical training session with one of our team members, who will explain our methods and show you exactly how to get started.The training takes approximately one hour, and the techniques can typically be learned within your first week with consistent practice.No previous property experience is necessary. We are looking for people who are willing to learn and follow instructions. Who we are looking for We are looking for serious, self-motivated individuals who are reliable, organised and comfortable communicating with customers.This opportunity is best suited to someone who wants to build a consistent routine, develop their skills and work towards a meaningful monthly income.We invest time in training our team, so commitment and consistency are essential. If you are looking for something you can take seriously and grow with, we would love to hear from you. Apply today to arrange your telephone interview and find out more about joining Trusted Lets Solutions.

    Immediate start!
    No experience
    Easy apply
  • Telesales & Sales Support Executive
    Telesales & Sales Support Executive
    28 days ago
    £28000–£32000 yearly
    Full-time
    London

    We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

    Immediate start!
    Easy apply
  • Distributor
    Distributor
    1 month ago
    £4000 monthly
    Full-time
    London

    About the Role! We are seeking self-motivated, ambitious, and personable individuals across the UK to join us as Utility Warehouse (UW) Independent Partners. THIS A REMOTE WORK AND OUR MAIN OFFICE BASED IN LONDON. UK RESIDENTS ONLY! Utility Warehouse is a FTSE 250 company that helps UK households simplify and reduce their monthly expenses by bundling essential household services including Energy, Broadband, Mobile, and Home Insurance into one simple, money-saving monthly bill. As a Partner, your role is to help families save money on their household bills and show other ambitious individuals how to earn a flexible income alongside their existing commitments. Key Responsibilities Household Outreach: Introduce friends, family, local contacts, and households to UW’s multi-service savings packages. Bill Comparisons: Conduct brief, straightforward bill reviews to show potential customers how much they can save by switching. Customer Enrolment: Guide customers through a simple online sign-up process. Team Building (Optional): Introduce and mentor new Partners to build a network and unlock leadership bonuses. Ongoing Learning: Participate in online training modules, team catch-ups, and live webinars to grow your business. What We Offer Dual Earnings Model:Upfront Commissions: Earn immediate bonuses for every new customer you enrol. Recurring Residual Income: Earn a recurring monthly payout for as long as your customers remain with UW. Ultimate Flexibility: Work whenever and wherever you want fit your business around your job, family, or personal lifestyle. No Experience Required: Full digital training and step-by-step onboarding are provided from day one. Incentives & Rewards: Opportunity to earn performance bonuses, car schemes, and luxury company trips. Dedicated Mentorship: Direct support and coaching to help you reach your income targets. Requirements Must be 18 years or older and based in the United Kingdom. Strong interpersonal and communication skills.An entrepreneurial, self-motivated mindset with a willingness to learn. Access to a smartphone, laptop, or tablet with an internet connection. Comfortable having casual conversations about saving money and budgeting. How to Apply If you are looking for a flexible way to earn an extra £300 to £1,000+ per month or want to build a long-term recurring income stream, we’d love to speak with you! Next Steps: Submit or message via CHAT your contact details and let us know your availability for a short 10–15 minute interview call or live opportunity presentation.

    Immediate start!
    No experience
    Easy apply
  • Customer & Administration Coordinator
    Customer & Administration Coordinator
    1 month ago
    £14.82 hourly
    Full-time
    London

    Location: Remote, with occasional attendance at a London office Hours: Monday to Friday, 9:00 AM to 6:00 PM Pay: £14.82 per hour Job Type: Full-time About the Role We are recruiting on behalf of our client for an organised, reliable and professional individual to join their team in a full-time remote administrative position. This is a varied, communication-focused role involving customer liaison, scheduling, online administration, record keeping and general operational support. You will act as an important point of contact for customers and clients, helping to manage incoming enquiries, coordinate appointments, maintain accurate records and ensure relevant information is communicated to the appropriate members of the team. The role is primarily remote, with the majority of your responsibilities carried out from home using online platforms, email and internal company systems. From time to time, you may be required to attend the client's London office for training, meetings or other operational requirements. This position would suit somebody who is organised, comfortable communicating with people online and able to manage several administrative responsibilities throughout the working day. What You'll Be Doing Your responsibilities will include: • Responding to customer and client enquiries through email, online platforms and internal systems, • Providing clear, polite and professional responses to general enquiries, • Gathering relevant information from customers and ensuring details are accurately recorded, • Managing incoming enquiries and ensuring they are responded to or passed to the appropriate team member, • Coordinating appointments and managing daily schedules, • Checking availability and arranging suitable appointment dates and times, • Booking, confirming, rescheduling and cancelling appointments where required, • Sending appointment confirmations, reminders and relevant updates, • Keeping schedules accurate and up to date throughout the working day, • Communicating schedule changes, cancellations and other important updates to colleagues, • Monitoring shared inboxes, online portals and internal systems, • Maintaining accurate customer records and administrative logs, • Completing data entry and updating internal tracking documents, • Uploading and updating online listings, advertisements and information when instructed, • Uploading photographs, descriptions and other information to online platforms, • Reviewing information carefully to ensure it is complete and accurate, • Making amendments to online information when requested, • Liaising with different members of the team to ensure information is passed on promptly, • Providing live updates to colleagues where appointments or customer circumstances change, • Recording important notes, requests and information from customer conversations, • Following up on outstanding administrative matters where required, • Escalating enquiries to a supervisor or relevant department when further guidance is needed, • Supporting other departments with straightforward administrative tasks when required, • Updating templates, documents and internal records, • Ensuring outstanding enquiries and incomplete tasks are appropriately handed over, • Following company procedures when handling customer and business information, • Maintaining confidentiality and using company-approved systems when handling information Customer Liaison Communication will form an important part of your working day. You will regularly communicate with customers through approved online platforms and email, helping them with general enquiries, arranging appointments and keeping them updated where appropriate. You are not expected to have the answer to every question. Where an enquiry falls outside your responsibilities or you are unsure of the correct information, you will be expected to refer the matter to the appropriate colleague or supervisor. We are looking for somebody who can communicate naturally and professionally while maintaining accuracy and following the correct processes. Scheduling & Organisation A significant part of the position involves coordinating schedules and appointments. You will need to keep track of available times, customer availability, cancellations, rescheduling requests and changes throughout the day. Accuracy is important. Information should be recorded promptly so that other members of the team have access to the latest schedule and customer updates. You should therefore be comfortable working with calendars, online forms, internal tracking systems and other digital tools. What We're Looking For Previous experience in administration, customer service or a similar position may be beneficial, but it is not essential as training and guidance will be provided. We are particularly interested in applicants who: • Have strong written communication skills -Communicate professionally and confidently • Are organised and able to manage multiple tasks, • Have good attention to detail, • Are comfortable working with computers and online systems, • Can confidently use email and web-based platforms, • Can maintain accurate records and schedules, • Are comfortable communicating with customers and clients, • Can work independently without constant supervision, • Are reliable and able to manage their workload responsibly, • Can follow written processes and instructions carefully, • Understand when something should be escalated to a supervisor, • Are comfortable asking for guidance rather than guessing, • Can work effectively as part of a wider team, • Understand the importance of confidentiality and responsible data handling Working From Home As this is primarily a remote position, you should have a suitable environment from which you can work professionally throughout your scheduled hours. You should be comfortable working independently, managing your own daily workload and remaining responsive through the company's communication and administrative systems. You will be expected to maintain the same professional standards when working remotely as you would in an office environment. London Office Attendance Although this is a remote position, it is not exclusively home-based. From time to time, you may be required to attend the client's office in London for training, meetings, operational support or other reasonable business requirements. Applicants should therefore be able to travel to London when required. Working Hours & Pay This is a full-time position working: Monday to Friday 9:00 AM to 6:00 PM The position is paid at £14.82 per hour. Further information regarding working arrangements and the day-to-day structure of the position will be provided during the recruitment process. Training & Support Training will be provided to help you understand the client's systems, procedures and expectations. You will receive guidance on the platforms and processes used as part of your day-to-day responsibilities, and support will be available when you encounter an enquiry or situation you are unsure about. The role does not require you to make decisions outside your level of responsibility. Following procedures, maintaining accurate records and communicating effectively with the wider team are key parts of the position. Apply Now If you are organised, reliable, comfortable working remotely and enjoy a role involving communication, scheduling and administration, this could be a great opportunity for you. If you feel this role is for you, apply now.

    Immediate start!
    No experience
    Easy apply
  • . Turkish-Speaking Call Centre Agent
    . Turkish-Speaking Call Centre Agent
    2 months ago
    Full-time
    London

    We are looking for a Turkish-speaking Call Center Lead to supervise our front-line team serving Turkish-speaking players. You will own day-to-day shift operations, quality assurance and the handling of escalated cases, ensuring players always receive a fast and professional experience. You will combine hands-on support with people leadership, keeping a 24/7 operation running smoothly. The role is remote based Responsibilities • Supervise and support a team of Turkish-speaking call center agents, • Own shift planning and ensure adequate coverage across a 24/7 operation, • Handle escalated calls and complex player issues, • Monitor call quality, response times and customer satisfaction, • Maintain reporting on team productivity and player feedback, • Collaborate with the wider customer support and operations teams Requirements • Native or C1-level Turkish and fluent English, • 3+ years of call center / customer support experience, • Experience in iGaming or a 24/7 contact center is a strong plus, • Strong leadership, organisation and problem-solving skills, • Excellent verbal and written communication, • Ability to work and lead across rotating shifts (24/7) What We Offer • Competitive salary, • Performance-based bonuses, • Full training and ongoing support, • Friendly and professional working environment, • Career development opportunities

    Immediate start!
    No experience
    Easy apply
1

Popular jobs searches in London

Jobs by neighbourhood

Popular customer support remote jobs locations