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Join Our Team: Customer Service Administrator\n\n We’re excited to welcome a new Customer Service Administrator at our North West location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\nWorking Hours & Location \n\n This role follows 37 hours, Monday to Friday working pattern. The vacancy will be offered on a remote working basis, with a requirement to attend the hub at Ellesmere Port once a week and meetings every month at Burnley and Ellesmere Port. \n\nRole Overview \n\n The role of Customer Service Administrator is to deliver excellence in customer service. This will involve supporting our customers both over the telephone, email and online notice boards. The role will also involve general administration and financial support to the regional team. \n\n Key Responsibilities \n\n • Being part of the regional customer service team, ensuring that all telephone and email enquiries are managed in a friendly, helpful, professional and conscientious way.\n\t, • Managing customer enquiries to resolution and in line with our service level agreements in a timely manner through our customer relationship management system Sugar.\n\t, • Clearly communicating navigational updates such as restrictions, closures and advice notices via online customer notice system.\n\t, • Accurately booking lock passages and pre-bookable moorings for boaters via online customer licensing system.\n\t, • Logging reports, faults and failures of boater Customer Service Facilities such as elsans, pump outs, and bins. \n\t, • Liaising with contractors to update live notices.\n\t, • Working with internal insurance team to progress and resolve insurance claims.\n\t, • Logging all incoming reports of customer accidents, incidents and/or near misses via our internal health and safety system.\n\t, • Produce accurate and timely communication for our customers via online notice boards, social media and our website.\n\t, • Coordinate the organisation of events and functions within the waterway, for both internal and external customers.\n\t, • Provide administration services for the waterway including, minute taking, organisation of occupational health visits and updating of training records.\n\t, • Produce accurate and clearly presented reports that support the needs of the business.\n\t, • Maintain accurate and well organised systems of records that are easily retrievable (e.g. Sharepoint)\n\t, • Use SAP to provide financial and administration services to the waterway, to ensure effective ordering of materials and supplies, to work with notifications and other financial processes. \n\t, • Tasks will include raising purchase orders and invoices and actioning goods receipts.\n\t, • Proven experience in a customer service environment, e.g. providing “front of house” services via telephone, email, notice boards, post, email, social media, etc. \n\t, • Proven experience of administration.\n\t, • Communication skills that allow you to inform, help and advise customers clearly and professionally and liaise with other professionals.\n\t, • Ability to deal with difficult and potentially confrontational situations.\n\t, • Confident in the use of the MS Office word processing and spreadsheet software.\n\t, • Confidence, patience, politeness, tact and diplomacy, when addressing customer enquiries\n\t, • Calm under pressure, with good prioritisation skills\n\t \n\n IND LP

Negotiable + Bonus + Excellent Benefits + Career This is a great opportunity to join a fast growing award-winning social value driven business. They offer a ‘customer first’ way of working, and also create a diverse and inclusive workplace, encouraging their employees to grow and achieve through support and shared values. Job Purpose This is a unique and exciting opportunity to join the Project Management Team to lead and support the operational delivery of energy efficient retrofit for housing and procurement projects for our private and social housing clients. Recent contract awards in North Wales/North West require mobilisation and delivery with the prospect of follow-on contracts in the near future. The successful candidate will support the team in demonstrating the full value of our contract delivery services and help the business secure additional contracts. The successful candidate will play a central role in shaping the project to make a difference in residents lives and help build a social legacy through the delivery of successful projects including supporting our delivery partners to grow and develop their offers. This role will take a leading role in the delivery of retrofit projects from procurement through to all aspects of contract. The postholder will lead on the development of a proactive health and safety management culture, with a focus on achieving contract KPIs and developing a network of partners who we will work with on future contracts. The postholder will be supported to continuously develop through experience, mentoring and learning. Due to our successful social Principal Contractor delivery model, we are looking to grow our Principal Contractor offerings and looking for a successful individual to deliver the projects and open to the challenge this growth brings and to shape and develop the service. You will be expected to coordinate multiple high value projects utilising a range of funding. The post holder will work within a PMO environment alongside a team of experts including Retrofit Advisors, Retrofit Assessors and Retrofit Coordinators to ensure projects are delivered to the highest standards. Due to the nature of the role, regular travel and site visits will be required. Key Responsibilities • Deliver the suite project management of retrofit housing projects from scoping through to delivery and sign-off as a Principal Contractor, • Responsible for identifying and onboarding subcontractors, suppliers, and on-site personnel to ensure smooth project operations., • Manage project performance (KPIs), identify issues, and apply guidance to support successful delivery., • Report project progression to the Board of Directors, ensuring quality, safety, and timelines are met., • Build and maintain strong relationships with clients, residents, and stakeholders, with a customer-focused approach., • Identify opportunities for process improvements and cost savings., • Lead on the design, development and line management of the Project team., • Ensure documentation and compliance checks are completed across concurrent PAS 2035 projects., • Maintain a Safe Site and achieving High safety standards and Health & Safety Requirements., • Review specifications and plans for suitability and compliance with regulations., • Maintain a competitive schedule of rates., • Submit material, labour, and other project requirements promptly to internal teams., • Develop case studies that highlight project impact and our commitment to social value., • A positive, innovative, and growth mindset., • Ability to self-manage, take initiative, and work both independently and as part of a team., • Experience in the construction sector delivering projects as a leader., • Qualifications of relevant UK Health, Safety, and Environmental legislation including SMSTS, first aid on site, site supervision etc), • Strong project management knowledge and attention to detail., • Excellent communication and interpersonal skills., • Proficient ICT skills, including MS Office applications (excel, outlook and SharePoint for example), • Commitment to continuous learning and professional development., • Ability to manage multiple projects and funding streams simultaneously., • Confident in liaising with clients, residents, and technical teams., • Flexibility to work across office, site, and remote settings., • Able to maintain high client focus and attract new business., • A construction related degree or equivalent NVQ etc., • PRINCE2 or equivalent qualification / experience., • Proficient in delivering multi-site projects ranging from single dwellings to multi property schemes for a suite of retrofit measures., • Experienced with direct subcontractors' management, building relationships with both clients and installers to achieve successful projects., • JCT contract management, • Resident focused approach to works, • Sufficient Health & Safety including SMSTS, • NEBOSH or equivalent, • Familiarity with PAS 2035, Trustmark, and retrofit compliance processes (training can be provided)., • Competitive salary., • Car allowance., • Paid wellbeing hour every week., • 25 days holiday (plus Bank Holidays)., • Flexible working policy., • Hybrid working option., • Company pension scheme., • Frequent team days., • A unique opportunity to join an exciting socially focused business where you can make a real and positive difference., • Opportunities for training and progression.

Vital Power Group (VPG) is one of the fastest-growing, forward-thinking companies in the UK, dedicated to delivering innovative solutions within the critical power and EV charging industries. Specialising in generator service and turnkey EV charging solutions, our goal is to become the most trusted provider in these sectors by re-setting customer service benchmarks and transforming expectations with honesty, integrity, and passion. We are committed to continually raising the bar in customer service excellence. Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team. Vital Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Group a fantastic place to build a career. The candidate who fulfils this role will be a key part of the Networks Team, ensuring the successful delivery of Vital EV’s remote charger network management strategy, to include first and second level support, fault finding services and ongoing improvement of charger visibility, fault notification and resolution methods to achieve greater network reliability. The candidates peripheral job scope is to support the successful commissioning and ongoing preventative maintenance of charging, electrical and power infrastructure projects on other Vital Group contracts. Further details can be found below. The contract is on a full time, permanent basis which includes the requirement for availability to contribute outside of normal working hours to an on-call rota. Standard working hours shall be Monday to Friday 8:30am to 17:30pm (60 minute lunch). Primary responsibilities: • Responsibility for supporting EV team in delivering planned and reactive electrical engineering services in a professional and well managed manner across the UK to include;, • Delivery of technical support services to customers via ticket management system, • Completion of remote fault-finding exercises when issues arise with chargers in field, using combination of diagnostic log, software update and settings re-configuration procedures to resolve reported issues, • Ongoing provision of technical support services for Operations and Field Service teams to ensure continued access to technical expertise and resources when required (remote and on-site as necessary), • Record management of charging network faults through organisation’s ERP system ‘JobWatch’ to aide in completion of monthly reporting on trend analysis and development of knowledge centre for wider business, • Commissioning of Kempower, Alpitronic & Autel DC charging systems in accordance with OEM & NICEIC standards., • Planned preventative maintenance of DC charging systems, • Asset management services to ensure key details for all service contract customers are captured and kept up to date, • Utilisation of Kempower, Autel and Alpitronic hardware management system’s to enable proactive investigation into chargers & network reliability, • Administration of warranty claims with DC charging manufacturers Secondary Responsibilities: • Ensure highest quality of workmanship is maintained in all dealings, to uphold company standards and comply with building regulations, • Support project installation teams with generator installation works, • Support electrical services business growth, making use of engineering qualifications, • Support UPS services business growth, making use of relevant engineering qualifications, • Support core NICEIC electrical engineering team with compliance to standards, • Support the sales team with availability to attend site surveys, project planning & technical compliance review meetings with project stakeholders to ensure projects are correctly designed, procured, and installed, • Use workforce field management system JobWatch to record daily job attendances, • Offer insight into new EV charging & electrical engineering technologies to enhance company’s competitive advantage, • Use experience and training to nurture and encourage Vital engineering team members to better their skill sets and contribution to company success What you can expect: • A competitive salary, • A discretionary twice per annum, ‘Profit Related Pay’ scheme that ties bonus amounts to the amount of profit made by the business., • Pension scheme after 3 months of service., • All employees receive 25 days leave (or equivalent pro-rata) per annum, plus additional bank holiday days., • Eligibility to join Vitality, Private Healthcare Scheme, and BHSF Healthcare Cash Plan, after 6 months of service., • Investment in professional development and training to support you in your role., • A supportive and positive workplace culture Next Steps: We are an equal opportunities employer. We welcome applications from all suitably qualified persons. If you require any additional support to attend an interview, please let us know in advance. The role is due to commence ASAP after the offer has been made, but we can be flexible with the start date depending on prior commitments. Please note that proof of the right to work in the UK will be required.

White Oak is an FCA authorised and regulated European Lending Platform which provides capital to support SMEs and mid-corporates through its full suite of flexible lending products. Headquartered in the UK, White Oak’s team of 170 specialists currently services a loan portfolio of over £500 million and have originated over £1.5 billion of assets since 2018. As a financing affiliate of White Oak Global Advisors, LLC (WOGA), White Oak is able to access investor capital to support White Oak’s lending activities to complement its funding from banks and other financial institutions. White Oak are recruiting for a full-time receptionist, joining our Business Support team, you will be the face of our HQ in Chester. The Chester office is busy place to work and on reception no day is ever the same. Description of role and key responsibilities • To effectively handle inbound & outbound calls, fielding to relevant departments, • Provide a warm welcome to clients, and internal and external stakeholders in a friendly and professional manner, ensuring their needs are catered for., • Support for remote and visiting international senior executives from White Oak, White Oak Global Advisors and their affiliates., • Preparing meeting rooms including organising catering and refreshments as required., • Performance of some PA duties when required., • Contribute to the professional appearance and look and feel of the office environment, making sure all visible areas of the business are well kept., • Respond and handle queries/requests in a professional and timely manner., • Dealing with the incoming and outgoing post for the business, including some letter folding., • Updating customer accounts on Salesforce and creating new accounts as required, • Accept and log deliveries into the office., • Ensure all tasks are completed in line with business KPI’s., • Ordering and replenishment of stock., • Booking of accommodation using the company preferred hotels., • Office keyholder., • Any other request deemed reasonable from your line manager. Core skills and knowledge • Previous experience in a similar role would advantageous, • Excellent administrative ability, • Computer literacy; Microsoft Word, PowerPoint, Excel and Outlook, • Excellent organisational and time management skills, • Ability to organise, prioritise workload and demonstrate flexibility and adaptability, • Ability to work independently with minimal supervision, • Excellent communication skills in all forms

Job Title: Field Application Engineer Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Location: UK Salary: We know salary transparency matters. While we can't list a figure on this advert, the client is genuinely flexible and open to shaping the package around the right person. Employment Type: Permanent Working Arrangement: Remote plus circa 30% travel About the Role A leading technology business is seeking a Field Application Engineer to work closely with customers, understand their technical requirements, and translate these into clear engineering specifications. You will act as the main technical contact throughout the full project lifecycle, ensuring solutions are correctly applied, integrated, and supported. Key Responsibilities • Engage with customers to understand technical and operational needs., • Translate customer requirements into detailed technical documentation., • Provide full lifecycle support from concept through integration, testing, deployment, and post‑delivery., • Assess and advise on the application of products to meet customer challenges., • Act as the primary technical liaison between customers and internal engineering teams., • Strong background in embedded systems., • Experience with VxWorks and Linux., • Proficiency in C/C++ for embedded systems/hardware, • Ability to interpret customer needs and convert them into actionable technical requirements., • Confident communicator with experience working directly with customers.

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. Ready to make your application Please do read through the description at least once before clicking on Apply. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: • Proactive and results-driven, • Flexible towards varied workloads and working hours, • Able to provide a consistently high level of customer service, • Ideally experienced within Home Improvements (or similar!) This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. xrnqpay We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

We areseeking an experiencedInstallationSupervisorto lead and coordinate crane installation projects across the UK. This is a key leadership role responsible for ensuring projects are deliveredon time, first time, and on budget, to thehighest safety and engineering standards, while providing an excellent customer experience aligned with our customer promise. You will work closely with installers, planners, sales teams, and external partners to successfully install and commission bothCTO and ETO products, supporting our business plan and driving continuous improvement across installation operations. Key Responsibilities • Conduct site visits at tender stage to confirm installation methodologies are achievable and aligned with budget expectations, • Develop, compile, and present high-qualitylift plansand supporting documentation, confidently explaining installation methodologies to clients, • Source and coordinate labour, plant, and materials required for installations, • Lead installation teams through installation, commissioning, crane handover, and completion documentation, • Maintain and enforceSafe Systems of Work (SSoW)and Risk Assessments throughout all activities, • Support the sales team with installation input during project offerings, • Maximise productivity and effective utilisation of direct installation resources, • Support Installation Planners with day-to-day coordination, proactively managing delays and resolving issues while keeping customers informed, • Champion customer experience to encourage repeat business and leave a positive, lasting impression of Konecranes Skills and Experience • Strong ability to plan, prioritise, and organise workloads, • Proven experience working on construction-based projects, • Experience managing remote, field-based teams, • Good understanding of Lifting Directives, Machinery Directive, and Building Standards, • Ability to interpret architectural, engineering, and OEM drawings, • Strong IT skills including Word, Excel, PowerPoint, Outlook, and AutoCAD The following information provides an overview of the skills, qualities, and qualifications needed for this role. • Strong people management and leadership skills, • Excellent communication skills, able to engage at all xrnqpay levels and across departments, • Leads by example and remains calm and effective under pressure, • Confident in delivering both good and challenging messages, • Proactive, positive, and can-do attitude, • Naturally inquisitive, questioning assumptions rather than taking things at face value, • Appointed Person qualification with proven experience, • CPCS LiftingSupervisor, • CPCS Slinger/Signaller, • Evidence of aSupervisory or Management discipline, • Site-based safety qualifications (SMSTS, IOSH, NEBOSH), • Mechanical and/or Electrical qualification NVQ minimum, • Strong IT skills including Word, Excel, PowerPoint, Outlook, and AutoCAD

One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experiencedFinance Assistant, based at our Edinburgh office, to ensure that the property management function has the support and knowledge to deliver the highest quality service to their clients. Delivering information on all aspects of Property finances to both internal and external customers Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Where will I be working Full time at our offices in Edinburgh (EH2 2BD) 37.5 hours per week (Monday to Friday) What are some of the responsibilities you will have? • Site KPI reporting - Debtors, Creditors, Liquidity position, Cashflow analysis for Internal and external customers., • Resolution of Financial Queries from Suppliers and homeowners, • Providing a service & building relationships with Property Managers, Owners, Committees and Solicitors. to ensure smooth running of Property finances, • Key client financial performance reporting - Debtors, Expenditure, Creditors, Cashflow Essential • Prior experience in an entry level accounts or finance based role, • Microsoft office competent - Excel to intermediate level minimum, • Good communication skills via telephone, email and video conferencing - with both internal and external customers, • Ability to follow procedures and work to deadlines, • Studying towards AAT, • A 37.5 hour working week and a competitive salary, • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. xrnqpay Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

New Build Mortgage & Protection Adviser - OTE: £60,000 – £100,000 per annum – United Kingdom (Remote) Is this your next job Read the full description below to find out, and do not hesitate to make an application. Do you want a steady flow of quality leads and strong developer partnerships to help you turn enquiries into completions? MAB New Homes is a specialist brokerage in the UK new homes sector. We are hiring a New Build Mortgage & Protection Adviser to support our growing network. The role You will manage new build buyers from first enquiry through to completion. You'll work closely with housebuilder teams, helping more customers secure their homes while increasing your own earnings through strong conversion. Weekend work is part of the role, supporting busy sales periods and site events. Key Responsibilities • Provide clear mortgage advice to new build buyers, including scheme-led purchases, • Qualify buyers quickly to help secure reservations and keep sales moving, • Manage your pipeline end-to-end, keeping cases on track to completion, • Offer protection solutions to improve customer outcomes and increase case value, • Build strong relationships with site teams to maximise lead flow and conversions, • Keep accurate and compliant records in line with FCA standards MAB New Homes works directly with UK housebuilders and developers. We sit at the centre of the sales process, helping buyers move forward with confidence while supporting strong sales results for our partners. xrnqpay The Benefits • OTE £60,000 – £100,000 per annum, driven by your performance, • Reliable lead flow from established developer partnerships, • Remote working with structured support and clear processes, • A focused new build proposition where demand remains high, • CeMAP qualified (or equivalent), • CAS status, • Experience with residential mortgages and protection advice, • Confident communicator who can build trust quickly, • New build experience Apply today with your CV and a short summary of your experience to take the next step in your mortgage career.

Belcan Workforce Solutions are recruiting for a Scada Engineer - ADMS Energy systems. 12 month - Inside IR35 contract role. UK remote based with trips to UK & Europe offices as required. Job Description We're looking for a Scada Engineer to connect our customers with our technologies and products. Our team is involved in ADMS (Advanced Distributions Management System) related projects, tackling problems ranging from analysing data to providing solutions for varied customer business requirements. Our product is deployed in distribution companies worldwide and is leading in the growing market of Energy Utilities. Our software solutions deliver reliability, productivity, innovation, and efficiency through a modular architecture, adaptive algorithms, predictive analytics, and a brilliant user experience. Roles and Responsibilities Lead and manage the migration of SCADA systems into ADMS platforms. Leverage your expertise to ensure smooth transitions and integration of legacy systems into new ADMS SCADA environments. Install and configure SCADA simulation systems to support testing, training, and operational simulations. Ensure accurate modelling of SCADA environments to meet system requirements. Handle the installation and configuration of Front-End Processors (FEP) and Enhanced Front-End Processors (EFEPS), ensuring seamless communication between SCADA systems and remote devices. Conduct thorough SCADA testing, validating the system's functionality, performance, and reliability. Identify and resolve issues, ensuring the system meets operational requirements. Provide expert consultancy to clients, delivering workshops and training sessions to enhance their understanding and utilisation of SCADA systems. Share best practices and ensure clients are equipped to manage and optimize their SCADA environments. Lead the deployment and commissioning of ICCP (Inter-Control Centre Communications Protocol), ensuring proper integration of multiple control centres and seamless data communication. Stay current with emerging SCADA protocols and technologies, continuously expanding your knowledge to ensure the implementation of the latest best practices and industry standards. Required Skills & Experience: Extensive experience in ADMS SCADA migration and integration. Proven expertise in the installation and configuration of SCADA simulation systems. Solid knowledge of Front-End Processors (FEP) and Enhanced FEPs (EFEPS) installation and configuration. Strong hands-on experience in SCADA testing, troubleshooting, and optimisation. Experience providing consultancy, workshops, and training to clients on SCADA systems. Practical knowledge of ICCP deployment and commissioning. Passion for learning and staying updated on new SCADA protocols and technologies. Strong problem-solving and analytical skills. Excellent communication and customer-facing skills. Preferred Qualifications: Familiarity with a variety of SCADA protocols (e.g., IEC 61850, DNP3, Modbus, etc.). Experience with SCADA systems in the energy or utilities sector is a significant advantage. Any experience working with ADMS, OMS, and DMS systems in utility or energy sectors. Relevant certifications in SCADA systems, ADMS, or energy management technologies. xrnqpay Ability to work independently and in cross-functional teams. This vacancy is being advertised by Belcan Do you have the right skills and experience for this role Read on to find out, and make your application.

Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston | Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: * Answering Service Desk chat promptly and providing 1st- and 2nd-Line technical support. In some cases, during a disaster recovery, calls might need to be answered. * Dealing with queries in a calm, timely and customer focussed manner * Logging, recording, and prioritising all incidents received into the Service Desk * Supply warm transfers to Service Desk Technical Specialists with appropriate professionalism * User administration and general support * Contributing to the effective service provision of the Service Desk Team, adhering to processes and guidelines * Ensuring online requests and incidents are assigned and handled in line with SLAs. * Advising and assisting team members with service provision * Work closely with the 3rd line and other support teams within Workplace Technology Must have * Fluent Italian speaker (spoken and written) to support colleagues * Proven 1st / 2nd line Service Desk experience (chat-first support + incident handling) * Strong customer service skills: calm, professional, clear and empathetic communicator * Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs * Confident supporting Windows 11 end users (everyday troubleshooting and fixes) * Working knowledge of MacOS and mobile devices (iOS/Android) for user support * Exposure to Citrix desktops/applications (access, session and performance basics) * User administration experience (account access issues, password/MFA guidance, basic provisioning) * Structured troubleshooting mindset with excellent notes, handover and escalation quality * Comfortable working a shift rota (Mon-Sun) within service hours (7am-7pm, including weekends) Should have * Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint common issues) * Basic network troubleshooting (Wi-Fi/VPN, DNS, connectivity checks) * Familiarity with Active Directory / Azure AD (users, groups, access basics) * Experience with remote support tools and assisting users securely * Confidence supporting bespoke/internal applications and learning new tools quickly * Knowledge base/runbook mindset follows process, spots gaps, helps improve documentation * Experience working closely with 3rd line/support specialists, including warm transfers and clear escalation summaries * Awareness of major incident/disaster recovery ways of working (when required) You must demonstrate a significant interest in technology and bring excellent customer service and communication skills. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. xrnqpay Please click the link to apply. To From Record Yes No Always use these settings Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. To From Record Yes No Always use these settings

£35,000-£45,000p/a Negotiable + Exceptional Uncapped OTE + Benefits This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. This role will be working for an established, Managed IT Services and Cybersecurity provider based in Chester, serving approximately 300 customers across Chester, North Wales, and the North West of England. For over 20 years, theyve built their reputation on delivering exceptional technical service and genuine partnership to SME businesses. They are not a faceless corporate MSP - they're a close-knit team of around 35 people who genuinely care about customers and each other. Right now, they're at an exciting inflection point. Transitioning from traditional MSP to a security-first MSSP (Managed Security Service Provider), and significantly scaling new customer acquisition. This isn't just business as usual - this is a strategic growth phase that creates genuine opportunity for the right salesperson. Why This Role Matters We've built a strong foundation: excellent customer retention, solid technical delivery, and a trusted brand in our region. What we need now is someone who can translate that strength into consistent new business growth. This isn't about cold-calling hundreds of prospects or hitting aggressive daily activity metrics. This is about consultative, relationship-based selling to SME decision-makers who are actively looking for a trustworthy IT and security partner. You'll be joining at the perfect time: ?Legislative tailwind: The UK Cyber Security & Resilience Bill 2026 is creating unprecedented demand for security services ?Strategic positioning: Our MSSP transition and AI partnership give you compelling, differentiated value propositions to sell ?Proven product-market fit: Our existing customers expand with us consistently - proof that what we deliver works ?Supportive environment: You'll have technical pre-sales support, marketing collateral, and a CEO who's accessible The Role Title: Senior MSP Sales Executive Location: Chester office base (flexible hybrid working available), with regular customer visits across North West, North Wales, Cheshire Travel: Minimal overnight stays (less than 2 per year), mostly day trips within region Reports to: Sales Manager Primary Responsibility: Drive new customer acquisition and strategic account expansion You'll own the full sales cycle from initial contact through to contract signature, with technical support available when needed for complex pre-sales. This is a hybrid role with a balance of new business (hunting), and you will also be expected to identify and close expansion opportunities within our existing customer base. Your typical activities: ?Consultative discovery conversations with SME decision-makers (IT Managers, Finance Directors, MDs/CEOs) ?Leveraging the Cyber Security & Resilience Bill to open conversations about security gaps and compliance ?Conducting or supporting cyber risk assessments as entry point to MSSP services ?Building and managing a healthy pipeline (3x quarterly target minimum) ?Collaborating with technical team on proposals and scoping ?Identifying expansion opportunities in existing accounts during business reviews ?Representing the business at local business events and networking opportunities Deal profile: ?Target ACV: £30K+ (though some smaller deals £3-10K are part of the mix) ?Sales cycle: Typically 60-90 days ?Services sold: Managed IT services, cybersecurity (MDR, ITDR, risk assessments), cloud services, infrastructure projects. What We're Looking For Must Have: ?3-5+ years selling managed IT services ?Consultative sales approach: You build trust and solve problems, don't just push product ?Technical credibility: You can hold meaningful conversations with IT managers and understand technical services (you don't need to be an engineer, but you need to get it) ?Self-starter mentality: You can build and work your own pipeline, manage your own time, and hold yourself accountable ?Full clean UK driving licence (field sales role) ?Right to work in UK Highly Desirable but not essential: ?Experience selling cybersecurity/MSSP services (MDR, ITDR, security assessments) ?Existing relationships/network in Chester, North West, North Wales business community ?Microsoft, security, or vendor certifications ?Track record selling into professional services, healthcare, logistics, or regulated sectors ?Understanding of B2B SME buying cycles (30-100 employees typical) Cultural Fit (This Matters): ?Collaborative: Our technical team will support you ?Honest and consultative: Our customers stay with us because we don't oversell - we solve real problems ?Comfortable in a family business culture: We're not a corporate machine. Relationships matter here. ?Self-aware: You know what you're good at, you know where you need support, and you're not afraid to ask Compensation & Benefits Base Salary: £35,000 - £45,000 (depending on experience) Uncapped:No commission ceiling - exceptional performance = exceptional reward On-Target Earnings (OTE): ?Year 1 (with ramp): £60-70K ?Year 2+ (fully ramped): £75-90K+ ?Top performers earning significantly more (structure is uncapped) Other Benefits: ?45p/mile mileage reimbursement ?Private cashback healthcare plan ?5% employer pension contribution (via salary sacrifice scheme) ?Flexible working (office-based when not with customers, but we're very supportive of hybrid flexible working) ?Supportive culture What Makes Us Different 20+ years of reputation. You're not selling a startup's promises - you're selling proven delivery. Our customers stay with us because we're genuinely good at what we do. Strategic growth phase. This isn't business as usual - we're actively transitioning to MSSP, launching AI services, and investing in growth. There's genuine opportunity here for someone who executes. Family culture, not corporate politics. Our CEO is accessible. Our technical team is supportive. Decisions get made quickly because we're not a bureaucracy. Strong existing customer satisfaction. When you do win new business, you're not going to be firefighting poor delivery or defending bad service. Our customers expand with us consistently - that's proof our service quality is strong. You'll actually be supported. Marketing collateral, technical pre-sales, CRM and tools, lead generation campaigns - you're not doing this alone. You're not just another salesperson here - you're a core part of a strategic growth phase with genuine upside. Interested to hear more?Please apply, and someone will be in contact to answer all your questions. This is a great opportunity to join a growing firm where you will have the opportunity to develop a career, and uniquely have a say and share in the growth of the business. xrnqpay Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. Remote working/work at home options are available for this role.

Amazon Account Executive - Hybrid Location: Chester Salary: Up to £35,000, depending on experience Working Pattern: Monday-Friday, 08:30-17:30 Hybrid: 3 days office / 2 days home Join a Purpose‑Driven, Fast‑Growing Brand My client is a rapidly expanding, values‑led consumer brand based in Chester. With a mission to create real, positive change, they're looking for an Amazon Account Executive who's eager to grow with them and contribute to meaningful impact. This is a fantastic opportunity for someone highly organised, commercially curious, and analytically minded. Some Amazon experience is beneficial - but passion, initiative, and capability matter most. The Role As the Amazon Account Executive, you'll support the management and optimisation of global Amazon marketplaces. From processing purchase orders and monitoring stock levels to improving content performance and analysing sales data, you'll play a key role in driving performance across multiple regions. You'll partner closely with supply chain, marketing, operations, and finance, ensuring the smooth running of Amazon accounts while identifying opportunities to enhance sales, operational efficiency, and overall customer experience. Key Responsibilities Amazon Account Management Manage and process purchase orders across multiple international Amazon platforms Work closely with the supply chain team to maintain strong stock availability Collaborate with marketing, operations, and finance to deliver sales activities and campaigns Identify opportunities to improve sales performance and operational processesSales & Inventory Reporting Produce weekly and monthly sales and inventory reports Analyse commercial data to identify trends, risks, and growth opportunities Manage Amazon returns and maintain accurate reportingContent Optimisation Update and enhance product detail pages and A+ content to boost conversion Conduct A/B tests on imagery, copy, and layout to improve CTR and sales Support brand content improvements across global marketplacesExperience & Skills 2 years' experience with Amazon Vendor Central or Seller Central within a retail/ecommerce/consumer sector Some eBay, shopify, tik tok experience would be beneficial Strong MS Office skills (Excel, Word, PowerPoint) Knowledge of Helium10 - advantageous Comfortable working with KPIs and performance reporting Detail‑oriented with a proactive mindsetWhy Join My Client? Be part of a small, energetic, values‑led team Work for a brand committed to ethical, sustainable impact EMI share options Bupa Private Medical Insurance Pension plan Enhanced sick pay (5 weeks on a 12‑month rolling basis) Enhanced maternity, paternity & adoption leave 25 days holiday + bank holidays + your birthday off + long‑service leave 4 paid volunteering days per year Hybrid working (3 office / 2 remote) Staff discount on products Free parking Excellent long‑term career opportunities within a rapidly scaling business

Amazon Account Executive - Hybrid Location: Chester Salary: £35,000, Negotiable - depending on experience Working Pattern: Monday-Friday, 08:30-17:30 Hybrid: 3 days office / 2 days home Join a Purpose‑Driven, Fast‑Growing Brand My client is a rapidly expanding, values‑led consumer brand based in Chester. With a mission to create real, positive change, they're looking for an Amazon Account Executive who's eager to grow with them and contribute to meaningful impact. This is a fantastic opportunity for someone highly organised, commercially curious, and analytically minded. Some Amazon experience is beneficial - but passion, initiative, and capability matter most. The Role As the Amazon Account Executive, you'll support the management and optimisation of global Amazon marketplaces. From processing purchase orders and monitoring stock levels to improving content performance and analysing sales data, you'll play a key role in driving performance across multiple regions. You'll partner closely with supply chain, marketing, operations, and finance, ensuring the smooth running of Amazon accounts while identifying opportunities to enhance sales, operational efficiency, and overall customer experience. Key Responsibilities Amazon Account Management Manage and process purchase orders across multiple international Amazon platforms Work closely with the supply chain team to maintain strong stock availability Collaborate with marketing, operations, and finance to deliver sales activities and campaigns Identify opportunities to improve sales performance and operational processesSales & Inventory Reporting Produce weekly and monthly sales and inventory reports Analyse commercial data to identify trends, risks, and growth opportunities Manage Amazon returns and maintain accurate reportingContent Optimisation Update and enhance product detail pages and A+ content to boost conversion Conduct A/B tests on imagery, copy, and layout to improve CTR and sales Support brand content improvements across global marketplacesExperience & Skills (Ideal but Not Essential) 2 years' + experience with Amazon Vendor Central or Seller Central within a retail/ecommerce/consumer sector Some eBay, shopify, tik tok experience would be beneficial Strong MS Office skills (Excel, Word, PowerPoint) Knowledge of Helium10 - advantageous Comfortable working with KPIs and performance reporting Detail‑oriented with a proactive mindsetWhy Join My Client? Be part of a small, energetic, values‑led team Work for a brand committed to ethical, sustainable impact EMI share options Bupa Private Medical Insurance Pension plan Enhanced sick pay (5 weeks on a 12‑month rolling basis) Enhanced maternity, paternity & adoption leave 25 days holiday + bank holidays + your birthday off + long‑service leave 4 paid volunteering days per year Hybrid working (3 office / 2 remote) Staff discount on products Free parking Excellent long‑term career opportunities within a rapidly scaling business

Field Service / Commissioning Engineer Commutable from Liverpool, Warrington, South Manchester Special Purpose Machinery & Advanced Manufacturing I’m working with a highly regarded engineering-led automation business that designs, builds and supports bespoke robotic and automated systems for a global customer base. Operating across advanced manufacturing and highly regulated sectors, the business delivers technically complex machinery and automation solutions, supported by a strong aftersales and field service function. This is a key customer-facing engineering role, combining field service, commissioning, fault finding and preventative maintenance across installed automation systems. You will act as the first point of contact for technical issues, supporting customers both remotely and on site. This includes troubleshooting mechanical and electrical faults, carrying out planned maintenance, calibrating equipment, commissioning upgrades and supporting reactive breakdown visits. The role would suit a hands-on engineer with strong fault-finding capability across electrical, mechanical and automated systems. Experience within bespoke machinery or other highly automated manufacturing environments would be particularly relevant. You will be expected to travel to customer sites in the UK and internationally for both proactive service visits and reactive support so this would suit someone who enjoys the field-based and customer-facing side of engineering. The business also places a real emphasis on career development and technical progression. They are genuinely supportive of further training and specialist courses, whether that is robotics programming or technical certifications. Key areas of responsibility include: • reactive field service and customer support, • commissioning and system upgrades, • preventative maintenance and calibration, • remote fault diagnosis and technical support, • mechanical and electrical root cause analysis, • service reporting and helpdesk updates, • customer communication and issue resolution, • supporting service level agreements You should ideally have: • HNC / apprenticeship / equivalent hands-on engineering background, • strong electrical and mechanical fault-finding skills, • experience in field service, commissioning or customer support, • familiarity with automation systems, PLCs, robotics or instrumentation, • a willingness to travel globally as required This is an excellent opportunity for someone who enjoys being close to the customer, solving real technical issues and developing their technical skill set within a business that actively invests in its engineers. Salary: £50,000–£60,000 depending on experience + £500 per month car allowance Holidays: 25 days + bank holidays Pension: 5% employer contribution Cressida Consulting Ltd is acting as a recruitment agency in relation to this vacancy. All applications will be handled in accordance with the UK GDPR and Data Protection Act 2018. By applying for this role, you consent to your data being processed and stored for recruitment purposes. You may request to have your data removed at any time