Trabajos customer support remote en ChesterCrear alertas

HCLTECH HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit www.hcltech.com Note: Candidates must be eligible to work in UK Fluent in English and French French language speaking proficiency is required. Job Summary: The Service Desk Analyst L1 provides support for incident resolution and requests reported by Client. Responsibilities include initial assessment, research, and resolution of incidents and requests regarding use of applications, software, hardware & infrastructure components. The Service Desk Analyst would be responsible for collecting information through a customer conversation, probing, accessing support tools, and additional support teams if needed. Problems beyond the scope of their ability or responsibility are resolved by engaging other support teams in a timely manner. Job Role and Responsibilities: • Perform technical support to client via telephone, chat, emails, or self-service tickets across all geographies., • Provide Level 1/L1.5 triage and resolutions such as password resets and account unlock for reported incidents and requests ensuring 100% compliance with Internal policies and procedures., • Provide hardware and software support to users which includes application supports like MS Office, Citrix, VPN, SCCM, Amazon Workspaces etc.,, • Provide clients with a first level resolution, where possible, leveraging standard operating procedures or work instructions., • Perform customer call backs as required., • Provide remote solutions to problems, inquiry problems, and explain the solution in such a way that non-technical users understand., • Build knowledge articles, or flag the need for such content, when relevant knowledge articles are not available., • Taking Ownership for the Tickets/Request and communicating with customers on a regular basis to ensure speedy resolution., • Hands on experience on ServiceNow/SNOW/Remedy Now/ any ITSM tool, • Meet Service level agreements like response and resolution time, ASA (Average Speed of Answering), (Average Handling Time for a Ticket/Request) AHT and (Customer Satisfaction) CSAT., • Providing refreshers to new members onshore and offshore, • Managing and Providing support to different LOB’s during requirement, • Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN, Ethernet desktop configuration issues, • Knowledge of Mobile OS like iOS, iPadOS & Android Eligibility Criteria: • Strong Oral and Written communication skills in all the languages required and known., • Should have 1-5 Years of work experience in IT Technical Support / Service Desk will be preferred., • Excellent Knowledge and working experience on Windows / iOS & Android OS troubleshooting related issues. Basic skill on MAC OS., • Experience with ServiceNow Ticketing System, • Open to work in 24*7 Work Environment with rotational Shifts and Week-Offs, • Bachelor’s degree in computer science or a similar field, IT Diploma holders are also preferred. Benefits • A supportive, diverse, and global team with a brilliant culture., • Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land., • Great opportunities to make the role your own, upskill yourself and get involved with exciting projects., • Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few. For more information on how we process your personal data, please refer to HCLTech’s Candidate Data Privacy Notice. To know more about us visit – www.hcltech.com

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Senior Consultant, you will manage complex and novel consulting projects for Veeva customers – managing teams and planning, organizing, and tracking all aspects of delivery. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • As a Senior Consultant, you will be expected to:, • Lead complex projects as the operational face of the Veeva Business Consulting team, with responsibility for planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet overall project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a trusted client contact for operational and strategic questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of team members in your project (s), • Support and mentor Consultants and Associates in developing skills and professional capabilities, • Bring clients a superior level of Industry, market, and functional insight, • Proactively lead business development opportunities and proposals, • Develop and disseminate thought leadership and campaigns that differentiate Veeva Business Consulting in the market Requirements • Bachelor's degree and excellent academic record, • 8+ years of consulting experience in an established strategic/management consulting organization, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with proven expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics, brand strategy, and medical affairs, • Good understanding of commercial / marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Experience in leading business development activities to build customer relationships and sell work, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and can influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Graduate-level qualification, PhD, and/or MBA, • Strong network in Top 20 Life Science companies, • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in additional European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid growth and progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role As a Fullstack Software Engineer on the Catering team at Olo, you will design, build, and monitor solutions that facilitate the online ordering, management, and effortless transmission of high-value Catering orders to our customers. Our team's mission is to create tools and features that support restaurant operations for the accurate production of catering orders and ensure our guests are served on time and without interruption. We aim to collaborate well. We encourage new ideas and experimentation. No part of the codebase is off-limits. You'll work with a passionate team dedicated to delivering amazing products using modern technologies. • Design and implement scalable, high-quality components and services that align with team and company goals., • Contribute to technical decision-making, including solution design and architecture, with a focus on addressing technical debt, reliability, and system performance., • Collaborate closely with product managers, designers, and stakeholders to translate customer needs into technical solutions., • Proactively monitor and improve system performance, identifying and resolving issues swiftly and effectively, while communicating clearly and effectively with stakeholders during incidents to ensure alignment and prompt resolution., • Take a proactive approach to support, digging into issues to identify root causes and developing long-term, proactive solutions to prevent recurrence., • Document and share knowledge effectively to elevate the team’s technical expertise., • Champion best practices in software development, agile methodologies, and continuous improvement., • 3+ years of experience in software engineering, including excellent knowledge of C#, .NET and commercial experience with Typescript and a Front-end framework (React or similar)., • Experience with cloud services like AWS and familiarity of containerization with Docker and EKS., • Experience writing unit tests and testable code., • Demonstrate strong problem-solving skills and the ability to navigate complex technical challenges., • Exhibit excellent judgment, seeking diverse perspectives and challenging assumptions to improve outcomes., • Deliver constructive feedback that empowers individuals and strengthens the team., • Communicate technical concepts clearly, adapting to both technical and non-technical audiences., • Consistently meets sprint and quarterly commitments while maintaining high standards of quality and efficiency.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Finance Manager - £60,000 to £80,000 - Fully Remote (UK-based We have an exciting opportunity to make a tangible impact in a dynamic and constantly evolving part of the business. You will provide financial leadership, insight, and oversight for one of our most significant programmes, driving sound decision-making and ensuring robust financial performance. The Opportunity As Finance Manager, you will act as a trusted business partner to the leadership team, supporting both established and new contracts. The role offers a wide variety of responsibilities, from strategic business planning to operational contract finance, all within a fast-paced and complex environment. Key Responsibilities Lead, coach, and develop finance team members. Prepare the multi-year business plan and annual budget. Deliver timely KPI reporting and variance analysis, including financial outlooks. Oversee financial management of contracts, including revenue/margin trading, cash management, currency management, and customer reporting. Safeguard the integrity of financial records, liaising with auditors as required. Provide proactive challenge and insight to support optimal business decisions. Drive improvements in financial processes and ways of working. What We're Looking For Fully qualified accountant (CIMA, ACA, or ACCA) with post-qualification experience. Proven ability to manage multiple stakeholders and competing priorities. Experience in leading and developing a finance team. Effective communicator with both finance and non-finance colleagues. Proactive in driving change and implementing best practices. Package Salary: £60,000-£80,000 depending on experience. Fully remote role - occasional travel for key meetings or events. Performance bonus scheme. Enhanced pension contribution. Generous leave and flexible working. Ongoing professional development and career progression opportunities. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

We are seeking a Clinical Customer Success Executive with a strong clinical and corporate background to join our team. This role leverages your medical expertise to drive client satisfaction and successful adoption of Hippocratic AI’s solutions. This role will partner with and report to the Chief Medical Officer. While this is a remote role, it requires regular travel (up to 5 days a week) to client locations in London and regular in-office collaboration in Palo Alto, CA. Responsibilities: Build and maintain strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor. Lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes. Provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes. Train clinical leaders on the use of Hippocratic AI solutions to address complex medical scenarios. Identify and advocate for advanced clinical use cases of AI technology to enhance care delivery and improve operational outcomes. Collaborate with internal teams (sales, product, engineering) to translate client feedback into impactful product enhancements. Define and track success metrics, including clinical outcome improvements, adoption rates, and operational efficiencies. Travel extensively to client sites to engage with physician teams and participate in in-office strategy discussions in Palo Alto. Qualifications Must-Have: Active Medical Doctor (MD) license 5 years minimum of clinical experience Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership. Strong background in project management. Strong communication and leadership skills. Ability to travel extensively Preferred: Experience with AI or technology integration in healthcare. Advanced understanding of healthcare workflows, compliance, and clinical outcomes. 3+ years in corporate or health technology roles

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The opportunity: Wifinity is seeking a highly motivated and experienced Business Development Manager to join our team and be focused on the northern part of England. The successful candidate will be responsible for helping us to expand our proposition into the Public Sector or/and Defence. This is a hunter role and you will be expected to identify, target, develop and close business within the agreed sector. You will work closely with the management team to identify opportunities for expansion and establish new partnerships to support our growing managed service business. Key areas of focus: Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Use your network to uncover opportunities for growth across the Local/Central and wider Public Sector markets, • Develop and execute business strategies to drive growth and profitability, • Developing successful, sustainable and profitable long-term relationships with the largest and most complex customers. Drawing on multiple sources of information and insight (customer, competitors, market insight/trends, group insight, trading/economic environment) in order to formulate win strategies with customers., • Build and maintain a solid and robustly qualified pipeline of sales opportunities within assigned industry verticals growing to a level of 3x target coverage., • Identify new opportunities for expansion and establish partnerships with key vendors, • Build and maintain strong relationships at Senior level within the target customer base., • Develop and deliver compelling proposals and presentations to potential clients., • Collaborate with the leadership & management team to help identify strategic growth opportunities within our existing customer base. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: We are looking for someone that has: • A full UK Driving License., • Substantial experience in business development, sales, or related field, • Proven track record of successfully developing and implementing business strategies., • Experience in complex deal leadership within the Public Sector market, • Solid understanding of Public Sector procurement, bidding and frameworks, • Strong understanding of market trends, competitive landscape, and customer needs, • Excellent communication and presentation skills, along with strong negotiation and influencing skills., • Ability to work in a fast-paced, dynamic environment. It would be nice to also have: • Experience in the telecoms industry and have a strong understanding of WiFi, Fixed Line Connectivity, SD-WAN and IoT products., • Experience in technology and solutions sales We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality delivery. We work with businesses globally to provide on-demand, expert Salesforce and CRM consultants tailored to their project needs. Role Overview We are looking for a Business Developer with a background in I.T. technical sales or recruitment, particularly within the Salesforce or CRM ecosystem. This role is ideal for someone who has built a recruitment desk from scratch and now wants to transition into a business development role in IT services. The ideal candidate will have an existing network of customers in Salesforce or other CRM platforms, coupled with experience in contract or technical recruitment. They will be responsible for generating leads, building relationships, and selling Kompetenza’s FlexTeam Pods service to clients who need expert Salesforce and CRM consultants. Key Responsibilities 1. Business Development & Sales Strategy • Build and develop a pipeline of new business opportunities within the Salesforce and CRM ecosystem., • Identify and target enterprise clients, consulting firms, and system integrators that require Salesforce/CRM consultants., • Drive end-to-end sales processes, from lead generation and qualification to contract negotiation and closure., • Develop and execute sales strategies to expand Kompetenza’s FlexTeam Pods service offering., • service offering., • 2. Client & Network Engagement, • Leverage existing customer relationships within Salesforce, CRM, and IT services to generate business opportunities., • Develop relationships with CTOs, CIOs, Heads of CRM, and Talent Acquisition teams at target companies., • Attend Salesforce and CRM-related industry events, networking groups, and meetups to expand market presence., • Build long-term strategic partnerships with key clients and industry influencers., • 3. Transitioning from Recruitment to Tech Sales, • Use experience in contract/technical recruitment to sell IT consulting and staffing solutions., • Apply knowledge of talent acquisition, staffing models, and recruitment sales cycles to generate revenue., • Educate clients on the benefits of FlexTeam Pods, helping them scale their Salesforce and CRM projects without the complexity of traditional hiring., • 4. Sales & Account Management, • Work closely with the delivery and recruitment teams to ensure successful project staffing and client satisfaction., • Manage existing accounts and look for opportunities to expand revenue through additional FlexTeam Pods placements., • Provide ongoing support to clients, ensuring long-term partnerships and continued business growth., • 5. Market Intelligence & Strategic Input, • Stay updated on Salesforce, CRM, and IT services market trends., • Gather insights from the market to improve sales strategies and service offerings., • Contribute to the evolution of Kompetenza’s business development strategy based on client feedback and industry shifts., • Key Requirements, • Must-Have Skills & Experience, • ✔ 3+ years of experience in I.T. technical sales or recruitment (preferably within Salesforce or CRM consulting). ✔ Proven ability to build a recruitment desk or sales pipeline from scratch. ✔ Experience in contract or technical recruitment within CRM, ERP, or IT services. ✔ Existing network of Salesforce or CRM customers is a significant advantage. ✔ Ability to transition from recruitment to business development in IT services. ✔ Strong understanding of Salesforce, CRM platforms, or enterprise SaaS solutions. ✔ Experience with B2B sales, solution selling, and IT consulting services. • Soft Skills & Personality Traits, • ✔ Hunter mentality – self-starter who can drive sales independently. ✔ Relationship builder – strong ability to network and create long-term client relationships. ✔ Strategic thinker – ability to position Kompetenza’s FlexTeam Pods as a cost-saving and efficient alternative to traditional hiring. ✔ Excellent communication & negotiation skills – confident in speaking with C-level executives and decision-makers. ✔ Ambitious and growth-focused – looking to transition from recruitment to a high-value IT business development role. • Why Join Kompetenza?, • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales. ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand. ✅ High earning potential – competitive salary with commission-based incentives. ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US. ✅ Remote-friendly work environment – flexible working location and schedule.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London/Cardiff/UK Remote | 💰 £45,000 - £55,000 + Share Options | | Monzo is hiring for a Group Risk Oversight Analyst. This person will support the oversight of Group Risks at Monzo. Your primary responsibility will be supporting the oversight of Group risks (e.g. Financial risks), and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. You will be responsible for: • Providing insightful analysis to support risk oversight over Monzo’s Group risks, • Providing insightful analysis and both support and challenge to 1LoD plans and actions including supporting our Group growth ambitions. This will mainly involve Strategic and Financial risk oversight, • Providing insights to support risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing analysis for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Experienced with analysing financial data, including the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Experienced in risk data analysis - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing data within a Group setting and highly numerate, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions 🙌What’s in it for you 💰£45,000 - £55,000 + share options 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London or Cardiff) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call - 30 mins, • Role specific interview - 60 mins, • Behavioural interview - 60 mins This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to businesshiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint across a range of sectors. This role offers an exciting opportunity for a commercially minded individual to join a fast-growing business and play a key part in its sales strategy. Key Responsibilities: Manage and develop a portfolio of existing accounts across the retail, hospitality, corporate, and event sectors. Identify and secure new business opportunities, with a focus on expanding the company’s presence in target markets. Collaborate with internal teams—including production, marketing, and logistics—to ensure a seamless customer experience. Deliver sales reports, analyse performance, and provide market feedback to support strategic planning. Represent the business at trade shows, industry events, and client meetings throughout the UK. Candidate Profile: Proven experience in sales or account management, ideally within the food or FMCG sector. Strong commercial acumen and a track record of delivering revenue growth. Excellent communication, negotiation, and relationship-building skills. Highly motivated, with the ability to work autonomously and as part of a wider team. Flexibility to travel regularly across the UK.

At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. You’ll serve as a trusted advisor to clinical trial sponsors and sites, guiding them to maximize the value of our platform and strengthening their ability to support participants. You’ll proactively contribute your expertise and insights to strengthen operations while collaborating closely with cross-functional teams to make a meaningful impact. Reports to: Director of Customer Success in the US Location: UK- Remote What You’ll Do • Champion customers: Serve as the primary post-sale partner, building trusted, strategic relationships that deliver measurable impact from onboarding through full life cycle of each study, • Enable adoption & outcomes: Lead onboarding and training, monitor account health, and deliver regular business reviews that highlight results, insights, and opportunities, • Take Initiative: Take ownership of complex accounts, anticipate challenges, and drive solutions, • Bring insights to scale: Identify process improvements, strengthen internal workflows, and influence customer success strategy, • Collaborate cross-functionally: Advocate for customers across Mural Health, partnering with product, operations, Patient Kindness, and marketing teams to improve solutions and participant support, • Drive growth: Identify and support additional opportunities, collaborating with sales and marketing to expand customer relationships, • Share the story: Capture and communicate customer feedback, case studies, and success stories to drive internal improvements and customer advocacy, • You are an exceptional communicator: clear, persuasive, and effective with stakeholders at every level, • You are a problem solver: able to structure problems, create actionable strategies, and influence stakeholders, • You thrive in a startup environment: adaptable, proactive, and comfortable managing ambiguity, • You combine strategic vision and tactical execution: delivering on customer needs today while shaping long-term improvements, • You are motivated to improve patient and caregiver experiences in clinical trials, • 3-5+ years of progressive client-facing experience in Account Management, Customer Success, or Consulting, leading customer engagements and initiatives, • Bachelor's degree in business, life sciences, healthcare, or related field or equivalent work experience., • Experience in healthcare, life sciences, or clinical trials with understanding of pharmaceutical/biotech sponsor relationships preferred, • Proven track record managing complex customer accounts and delivering measurable outcomes (retention, adoption, satisfaction, or process improvements), • Experience influencing change and driving improvements across product, operations, or data-driven teams., • Excellent communication and presentation skills with ability to engage both clinical and technical audiences, • Strong problem-solving abilities and customer-centric mindset, • Experience with CRM and project management systems (Salesforce, Asana, Jira, Aha!, or similar), • A sense of humor! Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Competitive salary Car Allowance: £600.00 per month Laptop provided Mobile phone provided Pension scheme: 5% Employee and 3% Employer contribution Quarterly and Yearly Bonuses (based on individual and company performance) Location: While the role is primarily remote, candidates should be based in the UK. Occasional travel to meet clients and attend meetings will be required. Why Join Us? This opportunity is with a leading supplier in Low Voltage Distribution Systems, offering innovative solutions to the domestic, industrial, and commercial sectors across the United Kingdom. The company takes pride in its fresh and forward-thinking approach to designing and manufacturing low voltage power distribution systems. If you're looking to join a growing business and thrive in a supportive yet challenging environment, this role is ideal for you. Key Responsibilities: Directly report to your Line Manager on a weekly basis, providing updates on activities and progress. Submit weekly reports detailing your activities and performance. Actively promote the company's image and product offerings in the UK market. Prospect and develop new business opportunities through warm calls and strategic marketing initiatives. Generate new leads and track activity using internal systems. Maintain daily communication via phone and email with existing and potential customers to provide quotes, promote products, and nurture relationships. Serve as the primary point of contact for customer inquiries, ensuring a high level of service and managing customer expectations. Collaborate with other sales representatives to drive overall business growth. Assess customer needs to recommend appropriate products or solutions for specific projects. Manage client accounts, maintaining ongoing communication and addressing any issues or complaints. Provide accurate and timely quotes to customers. Conduct regular site visits to solidify relationships with existing clients and identify new business opportunities. Strategically plan to achieve and exceed sales targets. Deliver exceptional customer care, service, and after-sales support. Identify and explore new markets, business opportunities, and strategies to expand the customer base. Adhere to all company policies and procedures. Key Attributes of the Successful Candidate: Self-motivated with the ability to work independently and under minimal supervision. Proven sales experience within the Low Voltage Electrical Industry. Exceptional time management skills and the ability to meet tight deadlines. Strong negotiation skills, coupled with patience and tact when dealing with customers. Excellent verbal and written communication skills. Ability to develop long-term client relationships and foster rapport. Attention to detail and accuracy in all aspects of work. Commercial mindset with a focus on project development and business growth. A positive, "can-do" attitude with a commitment to achieving results. Essential Requirements: A minimum of 3-5 years of proven experience in sales, exceeding targets in the Low Voltage Electrical Industry. Demonstrated experience in business development and driving the sales process from initiation to closure. Strong background in sales and marketing within the electrical industry. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word). Strong communication and interpersonal skills. Experience in account management, including maintaining and building client relationships. Ability to provide market insights, including competitor analysis, product trends, and regulatory changes. Team player with a collaborative approach. This role is ideal for a driven and dynamic individual who thrives in a fast-paced sales environment and is passionate about delivering results. If you're ready to take on a new challenge and be part of a growing organisation, apply today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading R&D consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal working within a company at the forefront of digital innovation in the Life Sciences, you will help grow our practice in Europe. The focus will be on building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers to deliver on their complex business challenges. \n What You'll Do • Lead business development opportunities - identify and generate new project opportunities, clarify customers challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and develop our business and build new relationships, • Be the R&D consulting lead on one of our top enterprise accounts, • Build strong and trusted relationships with customers, serving as the primary contact for strategic and tactical questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate R&D consulting in the market, • Lead multiple project engagement teams - empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and R&D consulting experience (at least 10 years), • Experience in the Life Sciences, particularly in the clinical operations area, • Extensive network of relevant stakeholders within leadership positions in Top 20 Life Sciences companies, • Credibility and experience in operating and engaging at senior levels with key Life Sciences customers, • Proven track record of developing new, high value/impact, customer engagements, • Demonstrated experience in designing and implementing digital transformation and R&D innovation/improvement programs, • Deep understanding of the entire R&D value chain Nice to Have • Fluency in multiple European languages (e.g. German, French, Spanish) in addition to English, • Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc., • Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by R&D consulting services, • Experience working with SaaS solutions, • Veeva certified on any of our relevant R&D products Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCRD Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Business Consulting at Veeva is a unique group fusing strategy and technology inside a company at the forefront of digital innovation in Life Sciences; establishing a leading Business Consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal Consultant, you will help grow this practice in Europe, with a focus on building our brand in the market, developing our customer network, and identifying and selling new projects to support our customers to deliver on their more complex and strategic business issues. Opportunities are available across Europe for this role as this is a remote position. here is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. ualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK based candidates). \n What You’ll Do • Lead business development opportunities – identify and generate new project opportunities, clarify the customer’s issues and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and, develop our business, and build new relationships, • Be the business consulting lead on one of our top enterprise accounts, • Build strong, trusted relationships with customers, serving as a primary contact for strategic questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate Business Consulting in the market, • Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and strategy consulting experience (at least ten years), • Experience in the Health and Life Sciences, particularly in the Commercial and Medical area, • An extensive network of stakeholders within leadership positions in Top 20 Life Science companies, • Credibility and experience to operate and engage at Senior levels with our Life Sciences customers, • Proven track record of developing new, high-value customer engagements, • Demonstrated experience in designing and implementing digital transformation and commercial improvement programs, • Deep understanding across the entire Commercial value chain with recognized mastery in two or more of the following areas: Brand strategy, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, multi-channel strategy and optimization, insight, and analytics Nice to Have • Fluency in multiple European languages (German, French, or Spanish) in addition to English, • Experience with digital technologies – channels, analytics tools, emerging tech, • Good understanding of Veeva's broader platforms and solutions and how these can be leveraged and enhanced by commercial consulting services, • Experience working with SaaS solutions Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we would be interested in applicants in the UK. The Opportunity: We are the team behind , , and _, used by teams globally to ensure resilient, high-performing systems. This opportunity is with the synthetics squad, who build and operate our monitoring product: a multi-tenant distributed system implemented in Go and running on Kubernetes across all major Cloud service providers (GCP, Azure, AWS), running billions of synthetic tests each month. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. What You’ll Be Doing: We define senior roles via the scope of their business impact more than via their expertise or their specific activities. The most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working across engineering teams and departments, contribute to business conversations, and help shape the long-term strategy. You’ll bring your passion for observability and software engineering expertise to help us take synthetic monitoring capabilities within Grafana Cloud to the next level. This will include working across products including Synthetics, Frontend Observability, Grafana k6, and Grafana Cloud k6. • Design and implement high-quality, scalable services to be consumed by multiple Grafana Cloud products., • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. What Makes You a Great Fit: • Strong 8+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • Demonstrated experience working with and monitoring Kubernetes in a production environment, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience with delivering projects from start to finish in a self-driven manner, • Experience in a hands-on technical leadership role, setting technical direction and leading project teams, • Experience with distributed systems, • Excellent problem-solving and debugging skills, • Strong mentoring and leadership skills, • Experience participating in an on-call rotation and incident management Bonus Points For: • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • In-depth knowledge cloud platform internals, • Strong understanding of metrics collection, visualization, and alerting concepts Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

This role can be performed remotely anywhere within the London area, with required travel up to 25% of the time. As a Senior Customer Insights Analyst on our Professional Services team, you will lead customer-facing engagements, focusing on technical and analytical projects for some of our most strategic accounts. Utilizing your Fullstory expertise, you'll help customers achieve new levels of data maturity, providing tailored solutions based on their objectives, enabling them to find insights in the Fullstory platform, and educating them on opportunities to enhance performance, engagement, and overall value attainment. Our team members are naturally curious, entrepreneurial, and dedicated to delivering the best outcomes for our customers. The ideal candidate for this role will be insatiably curious, intrinsically entrepreneurial, and passionate about doing what’s best for our customers.. In a typical day, you might: Serve as a consultant and advisor, building and maintaining relationships with customers who trust our data and recommendations, and derive clear business value from our partnership Engage deeply with new customers to help them deliver specific business initiatives and improve overall product value and adoption Deliver scoped enablement engagements to new FullStory users from our most strategic customers via virtual and/or on-site delivery Leverage your consulting experience to conduct FullStory-driven analyses, synthesize data and present insights across a broad spectrum of industries, products, and use-cases Present clear recommendations geared toward driving action and increasing digital maturity at all levels of our customers’ organizations Advise customers on best practices to enhance data maturity, designing and delivering project plans that align with their technical skills, timelines, and business goals. Deliver summaries and presentations about technical deliverables and insights directly to customers via email and in meetings. Translate them into meaningful opportunities and actions for Fullstory customers. Here’s what we’re looking for: Communication Skills: Strong ability to communicate and present effectively, influencing change at all organizational levels. Consulting Experience: Experience overseeing customer project responsibilities and relationships in a consulting role. Confident bringing a proactive point of view, advising clients on industry best practices. Industry Knowledge: Excellent competencies in Marketing, SaaS, and eCommerce. Innovative Solutions: Experience in building integrations, innovative solutions, and open-source projects. Experience with Digital Experience/Product Analytics Tools: Prior experience with Fullstory or similar tools (e.g., Fullstory, Mixpanel, Amplitude, Adobe Analytics). The impact you will have in 6 Months: Enhanced Customer Data Maturity and Value Attainment: Within the first six months, the Senior Customer Insights Analyst will significantly impact several accounts by guiding customers to achieve higher levels of data maturity. Through tailored Fullstory-driven analyses and actionable insights, they will enable customers to make data-informed decisions, leading to improved engagement, performance, and overall value attainment from the FullStory platform. Strengthened Customer Relationships and Increased Product Adoption: By serving as a trusted consultant and advisor, the analyst will build and maintain strong customer relationships. Through effective enablement engagements and best practice advisories, they will drive increased product adoption and digital maturity, ensuring customers see clear business value from the partnership with Fullstory. The impact you will have in 12 Months: Driving Strategic Business Outcomes and Digital Transformation: Within 12 months, the Senior Customer Insights Analyst will have led multiple high-impact engagements, leveraging FullStory data to provide strategic recommendations that directly influence business initiatives. By presenting clear, actionable insights tailored to industry-specific use cases, they will help customers achieve significant digital transformation, enhancing performance metrics such as user engagement, conversion rates, and overall customer satisfaction. Establishing Long-Term Strategic Partnerships and Expanding Revenue Opportunities: By consistently delivering value and fostering strong advisory relationships, the analyst will position Fullstory as an indispensable partner for strategic accounts. Their influence will not only increase customer retention and satisfaction but also identify opportunities for upsell and cross-sell, contributing to revenue growth and solidifying FullStory’s role in customers' long-term digital strategy. The base salary for this position ranges between £72,000 - £85,000 GBP. Base salary will vary based on relevant experience, job-related skills and qualifications. #LI-Remote #LI-CD1 Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC. How we support you: Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer: Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter. Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians. Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy. Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up. Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites. Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances. Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family. Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most. Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need. Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

Global Account Manager – Global Clients Location: Remote - Europe, with flexibility for travel across EMEA based on client needs. Travel: Occasional day and overnight travel to client sites. Reporting to: Global Clients Technology Leadership. Direct Reports: None; collaborates across cross-functional teams. Purpose The Global Account Manager drives growth, strengthens long-term partnerships, and delivers exceptional client value for a key global technology customer. The role blends commercial insight, technical understanding, and consultative engagement to support refurbishment activities across the customer’s EMEA estate. You act as a trusted advisor connecting client needs with Securitas Technology’s expertise, solutions, and global capabilities. Major Responsibilities Strategic Account Growth Leads the expansion of a major global client account through proactive opportunity identification, cross-selling, and upselling. Develops strategic account plans and growth pathways aligned with the customer’s evolving security and technology requirements. Partners with Sales, Operations, Design, Finance, and Global Client teams to deliver coordinated, impactful solutions. Client Engagement & Relationship Building Builds and nurtures trusted relationships with decision-makers, influencers, and operational stakeholders across the customer’s organisation. Positions Securitas Technology as a long-term strategic partner through clear value demonstration and solution alignment. Ensures client insights and needs flow effectively into internal teams to drive continuous improvement. Sales Process Leadership Leads the end-to-end sales process, from opportunity identification through to handover for delivery. Delivers high-quality proposals, tender responses, and commercial submissions based on accurate technical and cost assessments. Supports internal teams with technical insights relating to installation methods and system lifecycle requirements. Commercial & Technical Insight Leverages Fire & Security technical knowledge to estimate costs, validate designs, and support safe and efficient project delivery. Keeps up to date with evolving security technologies, standards, and industry best practices. Ensures revenue, margin, and value targets are achieved through informed decision-making and scalable account development. What Does Success look like You grow the account year-on-year through relationship development, opportunity creation, and collaborative planning. You build strong, trusted partnerships across the client’s senior leadership and operational teams. You deliver clear, compelling value propositions that support client decisions and demonstrate Securitas Technology’s expertise. You bring cross-functional teams together to deliver seamless client outcomes. You contribute to improved forecasting accuracy, strong margin performance, and long-term account stability. Education Relevant education or vocational training in security technology, engineering, or commercial fields. Experience & Knowledge Background in Fire & Security, systems installation, or technical environments. Experience in B2B consultative sales, strategic account management, or complex solution selling. Understanding of industry standards and regulatory requirements. Experience engaging with senior stakeholders in global or large enterprise environments. Skills and Competencies Strategic and commercial thinking with the ability to link technical solutions to business outcomes. Collaborative, relationship-centred approach to influencing and partnering with internal and external stakeholders. Strong communication skills with the ability to articulate value clearly and confidently. Adaptable, resilient, and comfortable navigating dynamic client needs. Problem-solving mindset with a commitment to continuous learning and growth. Organised and proactive, with the ability to manage multiple priorities. Why Join Us? At Securitas Technology, you join a global team united by a shared purpose: helping make the world a safer place. You’ll work in an innovative, supportive environment where diverse perspectives are valued, and where you are encouraged to learn, grow, and make an impact every day. We offer flexibility, professional development, and the opportunity to be part of a high-performing global account community. Our People Promise – Securitas Technology EVP Join a values-driven, diverse, and inclusive workplace. We offer clear career pathways, growth opportunities, recognition for achievements, and a global, collaborative team. You’ll do purposeful work that makes the world safer, with support for innovation and sustainability. As part of our EVP, we offer: Career pathways and growth opportunities A global, values-driven team Recognition for achievements Inclusive, collaborative culture Purposeful work that makes the world safer Support for innovation and sustainability Securitas Technology is committed to diversity and is an equal opportunity employer; all qualified applicants are welcome.

How We Work We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange. Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you. We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision. Key responsibilities Effectively handles inquiries and requests from corporate and professional traders Continuously upgrade skill sets Lead by example to demonstrate full ownership of outstanding customer service Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives Cross-team interactions You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice. Experience and a deep interest in working with Finance, Mathematics or Statistics Good understanding of trading and derivatives markets Strong analytical ability Experience in customer relations, ability to handle requests and inquiries is essential Excellent communication skills in English Passionate about cryptocurrency and blockchain world Detail-oriented Security and privacy focus Familiar with Office Suites (especially Excel)

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon and London. Next is Athens. About the role: We’re looking for an experienced backend engineer to join us! We currently have two cross-functional product teams. We’re ambitious, and have many interesting strategic and technical challenges ahead of us, including: • Working towards our multi-product strategy as we scale our newest product,_, • Expanding our target audience to include other primary healthcare providers (like vets and hearing specialists) and other regions/countries Our legacy system has supported us for 8 years and enabled us to reach >10k dentists and create a sustainable, profitable business as we rapidly scale further. You should expect to play a key role in our engineering team: We typically use the following tools and technologies: • Go to write our application code, • Google Cloud and AWS for infrastructure, • Confluent Kafka for our events handling, • Serverless technologies in AWS e.g. API GW, Lambda, EventBridge, DynamoDB, Docker for our new infrastructure, • Postgres for our databases, • Our frontend uses Javascript and TypeScript and is hosted on Vercel Our interview process includes: You’ll start by having an initial call with our recruiter. From there, the process has three main stages: • A take home task (should take no more than 2 hours) or provide a sample from a public github we can discuss, • A technical interview with our engineering team, • A behavioural interview with our product team If we extend you an offer, we’ll also arrange for you to meet Paul, our CEO, where you can ask any outstanding questions you have about Tabeo. You should apply if: • You have strong experience working on a Go backend of a technology product, particularly if you’ve worked with Go or in fintech before, • You’re comfortable working with a DevOps mentality of “you build it, you run it”, • You have a product mindset: you care about customer outcomes and you want to make data-informed decisions, • You’re comfortable leading on projects that are large in scope, ambiguous, or not well defined, • You’re the kind of person that cares about their team, and works to continuously improve culture, processes and communication. Competitive salary Employee share options £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 3

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Software Engineer. About the job This position is needed to deliver the best-in-class Twilio SDK experience for our customers. Twilio’s SDK engineering team builds robust, powerful SDKs and a GraphQL layer to enable developers build their own Contact Center UIs and real-time AI Contact Center products. Many other teams rely on integrating and exposing their services via the Unified SDK layer to deliver their advanced features to our customers. The position is especially critical in supporting Twilio’s expansion and will be central to creating a core product that provides leverage to all of Twilio’s Flex Contact Center and engineering teams! Responsibilities In this role, you’ll: • Design, build, and maintain large-scale backend services with a focus on reliability, availability, scalability, and performance., • Lead technical design efforts and ensure architecture decisions are well-documented and future-proof., • Collaborate closely with senior engineers, product managers, and cross-functional stakeholders., • Champion high-quality engineering practices, including automated testing, maintainable code, and thorough documentation., • Own and continuously improve Twilio’s developer experience for SDK customers., • Support customers by troubleshooting issues and promoting backend and SDK best practices., • Contribute to operational excellence by maintaining a high reliability bar and participating in incident response and system improvements. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: • Bachelor’s/Master’s in Computer Science, Engineering, or related field., • 5+ years of experience building and operating cloud-scale backend systems., • Strong programming skills in backend languages such as Java or Scala., • Experience authoring technical specifications and delivering end-to-end system designs., • Strong fundamentals in concurrency and distributed systems., • Experience working with AWS or other cloud platforms at scale., • Proven ability to maintain a high operational excellence bar and mentor junior engineers on reliability and maintainability., • Strong communication skills and the ability to thrive in collaborative, fast-moving teams. Desired: • Excellent problem-solving and critical thinking skills., • Any prior experience building SDKs and GraphQL BFF layer is an added advantage., • Ability to establish backend engineering guidelines and represent the team within the broader Twilio engineering organization., • Passion for delivering high-quality products and continuously learning new technologies., • Strong sense of ownership and accountability., • Comfortable navigating ambiguity and driving clarity in evolving environments. Location This role will be remote and based in the UK Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation. System Architecture: Design future-ready architectures and proactively close gaps before they become problems. Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams. Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought. AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness. Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality. Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity. Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer. A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams. • Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At FPC Global, our people are our greatest asset. We’re a fast-growing, global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full facility lifecycle. Founded in 2014 by our CEO, Dean Francis, we’ve grown into a team of 140+ professionals working across the Americas, EMEA, APAC, and our London headquarters. We partner with clients to deliver integrated, future-focused consultancy services—setting new benchmarks for sustainability, technology, and performance. We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose. The Digital Buildings System Engineer is responsible for managing the complete process of onboarding and integrating diverse building management systems (BMS), IoT devices, and facility management solutions into a designated cloud platform. This role is platform-agnostic, designed to work across various hardware and software ecosystems, ensuring seamless data integration and compatibility. Leveraging expertise in building automation technologies and communication protocols, the engineer connects disparate systems regardless of brand or manufacturer, enabling secure and optimized data flow for real-time analytics, remote monitoring, and enhanced operational efficiency. In this highly technical role, you will collaborate with global teams in IT, security, networking, and infrastructure to deliver IoT and cloud-based solutions for a global office portfolio. You’ll demonstrate adaptability by learning and working across multiple cloud environments (AWS, Azure, Google Cloud) and diverse BMS and IoT systems. Success requires a fast learner with strong communication skills, able to respond to shifting priorities and make informed decisions quickly, even with limited information. This role supports digital transformation for smart buildings, creating data-driven, future-ready facility management solutions Key Responsibilities: The responsibilities for this role include: To ensure smooth integration, optimization, and security of applications on cloud platforms. Troubleshoot issues, manage performance, and align cloud solutions with business objectives. Delivery of technical and some non technical (as training and knowledge allows) related engineering Services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter. Manage own workload, communicating and escalating any issues to line manager accordingly • Building System Integration:, • Assess and analyze existing building systems, including BMS, HVAC, lighting, energy, and IoT devices., • Map and document building systems architecture to ensure compatibility with cloud migration strategies., • Cloud Onboarding & Configuration:, • Configure cloud infrastructure to receive and process data from various building systems., • Develop and implement data flow protocols from on-premises building systems to cloud platforms, ensuring data quality and integrity., • Work with cloud platforms (e.g., AWS, Azure, Google Cloud) to set up required services, storage, and data processing pipelines., • Device Qualification and Testing, • Testing, validating, and troubleshooting application drivers across a range of IoT devices and gateways., • Collaborating with device manufacturers to support driver development, improve compliance, and resolve integration issues., • Managing and maintaining devices in an IoT testing lab, including physical installation, setup, configuration, and lifecycle management., • Supporting MSIs with deployment of compliant solutions and onboarding of building systems to Cloud Platforms., • Working with various tools and platform developers to identify defects, suggest improvements, and support feature validation., • Data Management & Security:, • Ensure compliance with cybersecurity and data privacy policies in data transfer and cloud storage., • Implement encryption, authentication, and access control measures to protect building and operational data., • Data Analytics and Reporting, • Analyze system data to generate insights on performance, sustainability, and operations., • Prepare detailed reports on building operations for stakeholders., • Preferred knowledge of Apps Scripts, • Collaboration & Stakeholder Engagement:, • Liaise with IT, facility management, and operations teams to understand building system requirements and constraints., • Provide technical support and training to on-site staff on cloud-based building management tools., • Testing & Troubleshooting:, • Conduct pre- and post-onboarding testing to validate data integrity and system performance., • Identify, troubleshoot, and resolve issues related to data transmission, system compatibility, and network connectivity., • Documentation & Reporting:, • Maintain comprehensive documentation of onboarding processes, system configurations, and cloud settings., • Generate regular reports on onboarding status, system performance, and key metrics, • FPC Responsibilities:, • Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed, • Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole, • Report to line manager, acting in accordance with their requests and direction and those of FPC management, • Manage own workload, communicating and escalating any issues to line manager accordingly, • Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting, • Carry out any other duties reasonably requested by FPC Management Required Qualifications & Experience Experience • 7+ years of experience in the design and configuration of building automation systems, cloud integration, or IT infrastructure roles., • Hands-on experience in systems integration and related industries such as architecture, design, or construction., • Strong understanding of cybersecurity best practices for cloud integrations., • Knowledge of edge computing and data preprocessing methods for IoT systems. Technical expertise in delivering digital and smart building projects, including: • Digital Building Systems Integration (design, development, and implementation)., • Building Controls Systems & Automation., • Cybersecurity best practices., • Device Qualification and Testing, • IP Networking (IPv4, IPv6, switching, routing, DHCP, WiFi, structured cabling, etc.)., • System Audits & Site Surveys. Education • Bachelor’s degree in Controls Engineering or a related field. Certifications (Preferred but not mandatory) • Experience with BMS systems such as Niagara, Delmatic, Delta, or LoRaWAN. Certifications in these are beneficial., • Cloud platform expertise in AWS, Azure, or Google Cloud, including relevant cloud services (e.g., data storage, IoT hubs). Certifications in these platforms are a plus. At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that: Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition. Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career. Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance. Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.

Job title: Azure Sales Specialist Location: Role can be based from any of our Manchester, Leeds or Reading locations (Remote working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to being a Microsoft powerhouse. Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. We are delighted you are on this journey with us! Focus of the role: We are seeking a Sales Specialist with a focus on and deep knowledge of Microsoft Azure Infrastructures, including Azure Virtual Desktop solutions. The primary focus and ultimate success measure of the sales specialist role is to increase sales of BCN’s Azure Infrastructure services to both new logo and existing customers. You will be responsible and targeted for new logo acquisition working closely with our marketing and technical leadership teams, providing your product and industry knowledge to develop winning strategies and partnerships that deliver a consistent flow of new logo wins. Developing strong relationships with Microsoft’s Azure sellers to position BCN as a leading Microsoft Azure partner and to be ‘front of mind’ for referral and co-sell opportunities will be important to your success. And from an existing customer perspective, BCN’s rapid growth means there is plenty of whitespace in our customer base for Azure infrastructure and virtual desktop sales. You will maximise sales into this whitespace by ensuring the sales team have the awareness of our services and have the capability to open opportunities (i.e. knowledge of use cases, effective discovery questions, storytelling). You must take a proactive approach to closing whitespace identifying which accounts have strong potential and facilitating discovery meetings with the customer and appropriate account manager. Responsibilities: Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Achieve your annual target of net new logo customer wins Achieve your annual target of net new logo customer wins Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Delivery of sales enablement and training into account management teams that ensures a strong pipeline of cross sell opportunities for Azure infrastructure services. Support account management teams through entire sales process to maximises cross sell win rates. Support account management teams through entire sales process to maximises cross sell win rates. Build strong productive relationships with Microsoft Azure sellers and wider teams. Build strong productive relationships with Microsoft Azure sellers and wider teams. Identify and build partnerships with organisations that provide additional routes to market. Identify and build partnerships with organisations that provide additional routes to market. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Attend tech and industry events and other activities to represent BCN in our target market and build our reputation as Microsoft Azure experts. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Stay abreast of industry knowledge and competitors advising of changes required to remain competitive. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Proactively manage monthly and quarterly forecasts and updates in Dynamics 365 Sales. Undertake appropriate Microsoft Learn, sales training and associated exams. Undertake appropriate Microsoft Learn, sales training and associated exams. Person, Skills & Experience: 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. 4+ years of experience with business development, sales, or account management 4+ years of experience with business development, sales, or account management Good experience managing the sales process, in particular new logo acquisition Good experience managing the sales process, in particular new logo acquisition Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Relevant experience of selling Microsoft Azure Infrastructure and Virtual Desktop solutions, including complimentary technologies such as Nerdio and Citrix. Excellent communication, interpersonal, and negotiation skills. Excellent communication, interpersonal, and negotiation skills. Proficiency in Microsoft 365 (Office) and use of CRM software. Proficiency in Microsoft 365 (Office) and use of CRM software. Highly organised individual with a solution-oriented mindset. Highly organised individual with a solution-oriented mindset. Detail-driven with ability to prioritise. Detail-driven with ability to prioritise. Self-starter and able to work efficiently under pressure. Self-starter and able to work efficiently under pressure. Proven success in new customer acquisition. Proven success in new customer acquisition. Highly driven, focused and committed with a proven track record of consistent sales achievement. Highly driven, focused and committed with a proven track record of consistent sales achievement. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Positive “can do” attitude, who realises a sense of urgency and a strong desire succeed. Ability to operate in a high velocity, metrics driven sales organisation. Ability to operate in a high velocity, metrics driven sales organisation. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Ability to establish and build trust with colleagues and clients at various levels of the organisational structure. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Proven ability to work independently, as a member of a team with flexibility to adapt and manage change effective in an ever-changing environment. Why BCN? The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. Competitive salary with the ability to progress. Competitive salary with the ability to progress. 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! Company pension scheme. Company pension scheme. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more Life assurance Life assurance Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. Long service recognition to celebrate all the milestones Long service recognition to celebrate all the milestones Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more! Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots more!

Hello 👋 Bring your strengths. Raise the bar. Shape the future. We’re looking for a high-performing Senior Full Stack Engineer to join our team and help us build the future of Matomo — the world’s leading open-source web analytics platform that empowers users with full data ownership and built-in privacy. This is more than a coding role — it’s an opportunity to tackle complex challenges at scale, work with a talented and driven team, and help shape how we do engineering as we grow. You'll be working in the heart of our platform — contributing to our core application and plugin ecosystem — and making a meaningful impact on hundreds of thousands of users worldwide. If you thrive in large codebases, get energy from solving hard problems, and are excited by the chance to bring your ideas, passion, and expertise into a high-impact environment, we’d love to hear from you. Roles and Responsibilities 🚀 Engineering Excellence • Design, develop, and maintain robust, secure, and performant software at scale. - Solve tough, technical problems that matter — from performance bottlenecks to architectural improvements. - Navigate and contribute to a mature, complex codebase — and leave it better than you found it. - Write clean, well-tested, maintainable code that your future self and teammates will thank you for. - Share your expertise through code reviews, pairing, and mentoring. Product Collaboration • Work hand-in-hand with product managers and designers to deliver value that delights users. - Challenge assumptions, refine ideas, and bring an engineering perspective to product discussions. - Influence the roadmap by identifying impactful technical opportunities and trade-offs. - Stay close to the “who” and the "why" behind what we build — not just the "what." Shaping Our Growth • Be a culture and quality multiplier — bring energy, curiosity, and a drive to raise the bar. - Help evolve how we work — improving our engineering practices, processes, and standards. - Take initiative in shaping solutions, identifying risks early, and driving delivery forward. - As our company grows, you’ll help define what great engineering looks like at Matomo. About InnoCraft and Matomo 📊 At _, we’re building a more ethical, privacy-first digital world. As the leading open-source web analytics platform, Matomo powers over 1 million websites and apps in 190+ countries, offering organisations the insights they need while maintaining full data ownership and user trust. In Europe, Matomo is particularly popular with public institutions, universities, and companies that take GDPR compliance seriously. As part of our long-term growth, we are expanding our established Europe-based engineering team to support Matomo’s increasing adoption by enterprise and public-sector organisations across Europe. We believe in openness, privacy, and transparency. Every month, our platform processes billions of data points — transforming complex information into intuitive, powerful reports that delight users. Matomo is available in 50+ languages and supported by a global, fully remote community with strong hubs in New Zealand and Europe. If you are interested you can take a look at our Github here: _ Why Matomo 💡 • Privacy-first: Ethical analytics built around GDPR and user trust. - Open Source: Shape a platform used in 190+ countries. - Global team: Work with colleagues across Europe, New Zealand, and Canada. - Established & Growing: Profitable and self-funded, with double-digit growth for 5+ years and a steadily expanding global team. - Fully Remote: 100% work-from-home within United Kingdom with flexible hours. - Career Growth: Clear Engineering Career Development Framework supporting skill progression and leadership growth. - High Calibre Team: Join a collaborative group of experienced engineers focused on innovation and impact. - AI-Empowered Development: Use AI tools and practices to accelerate experimentation, development, and quality. Minimum qualifications 🤓 • You have 8+ years’ experience in software engineering, including full-stack development. - You’re highly competent in PHP and JavaScript, and not afraid of diving deep into a large legacy codebase. - You bring a structured approach to solving complex problems, and thrive in systems with many moving parts. - You’re passionate about building products and not just writing code — you want your work to have real impact. - You’re thoughtful, pragmatic, and care deeply about quality, user experience, and craftsmanship. - You collaborate with humility, communicate clearly, and enjoy learning from others as much as teaching. - You’re sure-footed in a remote environment, and able to build effective working relationships with people on the other side of the world. Bonus points for: • Experience with _ or modern JS frameworks - Familiarity with large-scale open-source systems - Contributions to community projects or mentoring others - Comfort with Linux CLI, databases (MySQL), and Git/GitHub workflows Benefits 💪 • Remote work (save many hours on commute, and save money) - Budget for co-working space or work from home - Home office equipment supplied - Flexible hours - 25 days of paid holidays per year plus your national public holidays - Sick leave - Health Insurance: Your Well-being, Our Priority - A huge “playground” to grow your skill set - Volunteering Day: Empower Your Impact - Bereavement Leave for Pets: Compassion Beyond Boundaries - Training Opportunities - Mental Health Support Services - Opportunity to have an immediate impact on a product that is used by more than 1 million websites and almost 2% of the whole Internet - Opportunity to work in a customer obsessed business, dedicated to building high-quality software with a strong mission of helping people grow their web projects while keeping full control of their data Location 🌍 • 100% Remote work position - Must be Located in United Kingdom Diversity and Inclusion InnoCraft celebrates the things that make you, you! We are an inclusive employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status or disability. We actively seek diversity in our workplace and embrace individuals with unique backgrounds, perspectives, and abilities! Come join our growing team that’s helping ensure a safer, more privacy-focused web/internet! #LI-Remote£70,000 - £95,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Job Title: Senior Account Executive Location: London metro area (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level. Job Summary The Senior Account Executive will be the first Go-To-Market hire in the region and will own the full new business sales cycle across the EU/UK market, where FusionAuth already has an established and growing customer base. This is a strategic, field-based role that requires a seasoned seller who can operate with high autonomy, accelerate momentum in an active region, and expand our footprint across new accounts and verticals. You’ll drive new logo acquisition by working warm prospects from Marketing and Community Outreach programs and by executing a disciplined outbound prospecting motion. We expect Senior AEs to close 8-10 deals per quarter. Our target customers are often technical (developers, engineers, CTOs) and nearly all sales engagements will involve deep technical discovery. Senior AEs are expected to bring deep industry and product expertise to every engagement, partnering closely with sales engineers. You will own full responsibility for qualification, forecasting, and closing business across your territory. Given the independent nature of this role, a demonstrated ability to self-manage, set strategy, and execute without day-to-day oversight is essential. You will report directly to the Director of Sales and work remotely within your EU/UK region. You will have a direct hand in shaping our regional go-to-market approach and contributing to the continued growth of an already active European market. This is a role for a senior seller who wants to build something and ultimately grow into a leadership role in the region. Responsibilities • Selling to Developers, Engineering, and Technical Executives, • Primarily covering upper mid-market accounts with 5 to low 6-figure deals, • Understanding the business motivations of every opportunity, delivering product overviews, and negotiating contracts, • Understand our target market and our unique value to technical and business audiences, • Schedule and manage the sales process based on inbound warm leads from marketing campaigns and outbound prospecting, • Generate additional leads from your targeted outbound prospecting activity, • Assist prospects in choosing the appropriate product and configuration, • Negotiate and close orders based on prescribed guidelines, • Meet monthly and quarterly qualified lead and revenue objectives, • Document and manage your business within our CRM system while providing accurate forecasts to the team, • Engage with technical and non-technical employees of prospective customers at various levels and build a strong value proposition for FusionAuth, • Serve as FusionAuth’s first boots-on-the-ground EU/UK presence, providing market intelligence, regional insights, and feedback to inform product and go-to-market strategy, • Develop and maintain senior executive relationships within target accounts, navigating complex organizational structures and multi-stakeholder buying processeQualifications, • At least ten years of technical sales experience, • Selling to developers required, • Technical product experience, preferably targeting developers, • A love of learning and problem solving, • Proven success as a sales rep, with demonstrable quota attainment, • B2B SaaS or technical software sales experience required; experience selling into mid-market and enterprise accounts strongly preferred, • Ability to connect and communicate with technical customers, • Outstanding written & verbal communication, • High level of energy, motivation, initiative, commitment, and professionalism, • Competitive and focused on achieving goals; experience operating as a solo regional representative or in a first-in-market capacity strongly preferred Important Details • Application Submission: We value authentic, thoughtful responses. Copy/pasted or AI-generated answers to application questions that don’t reflect your own experience may disqualify your application., • In-Person Interview: Please be aware that participating in an in-person interview is encouraged so we can get to know each other. FusionAuth reimburses reasonable travel and lodging expenses associated with onsite interviews. If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you! Equal Employment Opportunity FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. | Recruiters FusionAuth does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement, we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Job Title: Senior Account Executive Location: London, Berlin, Amsterdam metro area (Remote) About FusionAuth FusionAuth is a fast-growing startup and leading provider of customer identity and access management (CIAM) software headquartered in Denver, Colorado. Our mission is to make authentication and authorization simple and secure for every developer. Our product helps businesses securely manage customer identities and access, ensuring a seamless and safe user experience for some of the largest brands in the world. We are committed to delivering exceptional value and satisfaction to our clients through top-notch service and support. With a great team and strong investors, we are expanding our team to help accelerate our growth and take FusionAuth to the next level. Job Summary The Senior Account Executive will be the first Go-To-Market hire in the region and will own the full new business sales cycle across the EU/UK market, where FusionAuth already has an established and growing customer base. This is a strategic, field-based role that requires a seasoned seller who can operate with high autonomy, accelerate momentum in an active region, and expand our footprint across new accounts and verticals. You’ll drive new logo acquisition by working warm prospects from Marketing and Community Outreach programs and by executing a disciplined outbound prospecting motion. We expect Senior AEs to close 8-10 deals per quarter. Our target customers are often technical (developers, engineers, CTOs) and nearly all sales engagements will involve deep technical discovery. Senior AEs are expected to bring deep industry and product expertise to every engagement, partnering closely with sales engineers. You will own full responsibility for qualification, forecasting, and closing business across your territory. Given the independent nature of this role, a demonstrated ability to self-manage, set strategy, and execute without day-to-day oversight is essential. You will report directly to the Director of Sales and work remotely within your EU/UK region. You will have a direct hand in shaping our regional go-to-market approach and contributing to the continued growth of an already active European market. This is a role for a senior seller who wants to build something and ultimately grow into a leadership role in the region. Responsibilities • Selling to Developers, Engineering, and Technical Executives, • Primarily covering upper mid-market accounts with 5 to low 6-figure deals, • Understanding the business motivations of every opportunity, delivering product overviews, and negotiating contracts, • Understand our target market and our unique value to technical and business audiences, • Schedule and manage the sales process based on inbound warm leads from marketing campaigns and outbound prospecting, • Generate additional leads from your targeted outbound prospecting activity, • Assist prospects in choosing the appropriate product and configuration, • Negotiate and close orders based on prescribed guidelines, • Meet monthly and quarterly qualified lead and revenue objectives, • Document and manage your business within our CRM system while providing accurate forecasts to the team, • Engage with technical and non-technical employees of prospective customers at various levels and build a strong value proposition for FusionAuth, • Serve as FusionAuth’s first boots-on-the-ground EU/UK presence, providing market intelligence, regional insights, and feedback to inform product and go-to-market strategy, • Develop and maintain senior executive relationships within target accounts, navigating complex organizational structures and multi-stakeholder buying processeQualifications, • At least ten years of technical sales experience, • Selling to developers required, • Technical product experience, preferably targeting developers, • A love of learning and problem solving, • Proven success as a sales rep, with demonstrable quota attainment, • B2B SaaS or technical software sales experience required; experience selling into mid-market and enterprise accounts strongly preferred, • Ability to connect and communicate with technical customers, • Outstanding written & verbal communication, • High level of energy, motivation, initiative, commitment, and professionalism, • Competitive and focused on achieving goals; experience operating as a solo regional representative or in a first-in-market capacity strongly preferred Important Details • Application Submission: We value authentic, thoughtful responses. Copy/pasted or AI-generated answers to application questions that don’t reflect your own experience may disqualify your application., • In-Person Interview: Please be aware that participating in an in-person interview is encouraged so we can get to know each other. FusionAuth reimburses reasonable travel and lodging expenses associated with onsite interviews. If you are passionate about technology that solves real-world customer problems, and want to join a company that is moving the industry forward, FusionAuth is a perfect fit for you! Equal Employment Opportunity FusionAuth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. | Recruiters FusionAuth does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed agreement, we reserve the right to pursue and hire candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of FusionAuth.

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting Optro has a stateless containerized application architecture built on Kubernetes, hosted on multiple cloud platforms and regions, and maintained with our custom automation infrastructure software. Optro is looking for a Senior Software Engineer II specialized in Infrastructure Engineering who has industry experience scaling reliable and secure cloud infrastructure at a global scale. You'll bring end-to-end experience building, designing, and supporting a cloud-based infrastructure stack, and you're comfortable driving infrastructure projects from concept through to production as an individual contributor - taking requirements from QA, Engineering, Technical Support, and others, writing clear design documentation, and producing secure, scalable, robust implementations. You love to collaborate but can also work independently, and you're energized by mentoring fellow engineers and helping shape architecture decisions on the team. Key Responsibilities Architect and implement new cloud infrastructure to enable high-performance SaaS applications globally in the cloud. Drive infrastructure features end-to-end, from design documentation through implementation, rollout, and operational ownership. Build and deliver observability tools and analyze data, working with the application development team to ensure a consistently superb customer experience. Continue to grow automation for infrastructure provisioning, developer efficiency, and internal tooling efficiency. Apply AI-assisted development tools to accelerate IaC, automation, code review, and on-call workflows, while maintaining a high bar for security, correctness, and review discipline. Mentor fellow engineers and contribute to team-wide architecture decisions. Assist our customer support and sales teams with technical issues regarding the Optro application. Maintain reliability for our production systems to exceed our SLA requirements, including participation in an on-call rotation for production issues. Help define internal Service Level Objectives and Service Level Indicators for the Infrastructure Engineering team to drive better reliability. Collaborate with engineers, designers, and product managers; give and receive feedback well in a dynamic environment. Attributes for a Successful Candidate 5+ years of software development experience, with a track record of taking projects from concept to production Strong software development background with strong expertise in at least one programming language (Go, Python, TypeScript, or similar) Experience with Docker and running container orchestration systems (Kubernetes preferred) Experience working with cloud services providers (AWS or Azure preferred) Experience with Infrastructure as Code and other cloud automation tools (HashiCorp suite) Experience building observability tooling, dashboards, and alerting for monitoring distributed systems Experience designing globally distributed systems in a cloud-based, container-based world Comfort writing clear design documentation and influencing architecture decisions Fluency with AI-assisted development tools (e.g., Claude Code, Cursor, Copilot) and good judgment about when and how to apply them Bonus: open-source contributions or prior experience defining SLOs/SLIs for production services *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally – including Ubisoft, ASOS, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale. We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our _ to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company. An Octopus Deploy Solutions Engineer is responsible for working with their accounts and customers as their trusted advisor on their technical journey with continuous delivery (CD) at scale—from answering their technical questions and discovering their technical challenges, to demonstrating and proving the value of Octopus Deploy.You will partner with account executives to help your accounts and customers solve their CD challenges. You will also interact with functional departments like Marketing and Engineering to help ensure Octopus Deploy continues to lead solving CD at scale. To help our teams work together effectively, this remote position requires you to be located in the United Kingdom. • Working where you work best, perhaps in a home office and atmosphere designed by you, videoconferencing with colleagues and customers., • Building or updating technical assets like Octopus Deploy projects that deploy applications to Tomcat on EC2 instances or containerized applications to a Kubernetes cluster using Helm., • Working with your account team to discover the technical challenges and business goals of an account, and preparing a demo to showcase the value of Octopus Deploy and how it address their challenges and goals., • Delivering a demo for and discussing the technical questions of a prospective customer., • Providing guidance to a prospective customer conducting a Proof of Value with Octopus Deploy., • Educating customers on the value of Octopus Deploy by developer blogs and guides, delivering talks and webinars, and attending events to evangelize Octopus Deploy., • You are fluent in both English and French (reading, writing, and speaking) at a business level., • You are a personable, polite, and positive person., • You have a mix of technical skills and expertise—e.g.: development, release management, operations, infrastructure automation, cloud-native technologies, • You have experience with Continuous Integration and Continuous Delivery (CI/CD), and have configured and used CI/CD tools., • You are comfortable communicating with customers, carrying technical conversations, and delivering compelling value-based demos., • You like to lean in and learn the latest technologies.Octopus has an internally _. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. The leveling for this role is:Level 3Maturing: £105,000 + variable (OTE £146,500) + stock optionsPerforming: £115,000 + variable (OTE £159,820) + stock options Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, pension offerings of up to 5%, and stock options. _. Interview ProcessBelow is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need. 👋🏼Initial chat [30 min]Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut! 🧑‍💻 Hiring Manager chat [45–60 min]Hiring manager chat: Meet the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us! 👥Team Member Technical chat [45–60 min]Team member technical chat: Meet your SE peers and revenue partners. We’ll discuss your technical talents and your experience working with customers. By the end of this call, you should have a great idea of what it’s like to work at Octopus, and we should also have a great idea of what it would be like to have you on the team! 💻 Technical Panel presentation [60-90 min] Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. Show off your demo and presentation skills. Prepare and present a technical demo and discussion that highlights the value of how a technical solution solves a problem. We will give you some guidance on scenarios and expectations. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same. Our is the best place to learn more about life at Octopus. It includes our , how we , , _, and much more. If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey. Important Notice About Recruitment ScamsPlease be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers. Octopus Deploy will never:• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.• Request payment, fees, or purchases from job seekers.• Send checks for equipment purchases prior to employment. Official Communication Channels:All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., or generic addresses like @yahoo.com), these are not from Octopus Deploy.If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at . Reporting FraudIf you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:United States: Europe: New Zealand: Australia: Signs of a Recruitment ScamBe vigilant about the following red flags:• The sender uses email domains that do not end in @octopus.com (e.g., _ or generic addresses like @yahoo.com or @hotmail.com).• Poor spelling and grammar in emails or official-looking documents.• Requests for payment, financial details, or fees to proceed in the hiring process.• Receiving a check and being asked to deposit it for equipment purchases before employment.• Contacting you through informal channels such as WhatsApp, particularly in the United States.• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken. We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts! [Note to Search Firms/Agencies]Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Success Engineer About Budibase Budibase is an open-source workflow platform used by over 200,000 teams to transform their internal processes. We empower IT teams and software developers to build internal web apps, automations, and forms by connecting to their existing databases and APIs. What We Need We are looking for a skilled and proactive Customer Success Engineer to join our team. Budibase is a technical product aimed at IT and software developers, and this role is crucial for ensuring our enterprise customers can successfully deploy and manage Budibase in their own self-managed environments. This is a remote position for candidates eligible to work in the UK. Candidates living in Northern Ireland can also benefit from office space and in-person working (Belfast). What You'll Do • Debug and resolve complex issues with customer's self-managed Budibase deployments, including those using Docker, Kubernetes, and other cloud hosting platforms., • Provide expert technical support for infrastructure-related inquiries via email, GitHub, and video calls., • Help customers understand best practices for deploying and maintaining Budibase in a production environment., • Improve and update our product documentation, with a specific focus on deployment guides and technical infrastructure., • Answer L1 customer support requests to ensure our customers are successful with Budibase. Requirements • Excellent written and verbal communication skills., • Proven experience (1+ years) in a customer-facing technical role, with a strong focus on infrastructure or DevOps., • Demonstrable experience with DevOps tools and concepts, specifically Docker and Kubernetes., • Strong fundamental knowledge of Linux administration and networking., • Experience with the NodeJS/Docker packaging ecosystem Bonus Skills • A solid understanding of basic programming concepts and data structures., • Experience with Infrastructure as Code (IaC) tools like Terraform., • Experience with databases or using REST APIs., • Experience with Budibase or a similar low-code platform. Why Join Budibase • Remote & Flexible Work: Enjoy the freedom of remote work with flexible hours. We are also open to negotiating a 4-day work week., • Competitive Compensation: We offer a competitive salary of £30,000 - £50,000, depending on experience., • Equity: Every team member receives stock options and will share in the company’s success., • Open Culture: Join a friendly, open, and transparent company culture., • Home Office Budget: We provide a budget to help you kit out your home workspace., • Company Offsites: Get to know the team in person with our annual company offsites; our last two were in Lisbon and Amsterdam. Budibase is an equal opportunity employer committed to creating an inclusive environment for all team members.

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer., • Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in. We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That’s why Maze was recently named the #1 user research platform in _—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce _. Location: UK, Ireland, Portugal, Spain, or Netherlands Maze is a Series B-funded startup building the future of product research. Backed by world-class investors, we’re a fully remote team working across 35+ countries. Maze empowers product teams to build better, faster, and more confidently by making user insights accessible at the speed of development. With Maze, organizations can easily recruit participants, run moderated and unmoderated studies, and analyze insights in one intuitive platform. This role focuses on supporting mid-market customers across emerging European markets. The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. This is a consultative, education-forward role, blending product expertise with research guidance, strategic advisory, and renewal ownership. You’ll thrive here if you’re a proactive educator, a strong relationship builder, and someone who loves helping customers unlock new capabilities through better research practices. Your remit spans driving adoption, strengthening research workflows, delivering measurable value, and owning renewal success for your book. Support customers in adopting Maze effectively and building confidence in their research practice. Advise on research methodologies, study design best practices, participant recruitment strategies, and insight analysis. Tailor guidance to customers across a wide research maturity range—from seasoned UXRs to teams new to research. Help customers scale research beyond individuals into broader cross-functional teams. Own the post-sale relationship and renewal strategy for an Mid-upper commercial book across emerging EMEA accounts. Drive adoption depth, feature utilization, and long-term engagement across multiple teams and organizational levels. Fully own the renewal motion—pricing, quoting, negotiation, forecasting, and value narrative. Maintain strong, predictable renewal forecasting and manage risk early. Develop deep product expertise to guide customers on advanced capabilities and new features. Identify new champions, emerging use cases, workflow expansion, and organizational signals that point to healthy upsell or cross-sell pathways. Qualify expansion opportunities and collaborate with AMs/AEs on structuring, forecasting, and progressing the commercial motion. Partner with AMs/AEs directly on large, multi-team, or complex expansion initiatives where they lead the commercial negotiation. Advise senior stakeholders—Design Directors, Heads of Research, VP Product, and occasionally C-suite—on integrating continuous research into their product development processes. Guide customers through organizational change and research maturity acceleration, helping Maze become a central part of how they build products. Deliver strategic recommendations that tie Maze usage directly to business outcomes. Lead structured Executive Business Reviews (EBRs) that showcase value, measurable impact, usage trends, insights, and aligned next steps. Surface opportunities to deepen adoption and expand Maze into additional teams. Act as the Voice of the Customer, surfacing adoption blockers, research trends, product feedback, and insights to Product, Research Partners, and GTM leadership. Collaborate with Product to shape roadmap priorities informed by customer behavior. Work with Marketing and Research Partners to amplify customer stories, best practices, and referenceability. 3+ years in Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Experience supporting Enterprise or mid-market customers, ideally with product, design, research, or technical audiences. Strong history of owning renewals and driving retention outcomes. Research-savvy: Comfortable learning, discussing, and guiding research workflows (no formal UXR background required). Teacher mindset: Skilled at translating complex concepts into clear, confidence-building guidance. Product fluent: You become an expert in Maze and use that fluency to guide customers at scale. Analytical: Able to interpret customer usage, identify patterns, and turn insights into action. Executive presence: Confident leading strategic conversations with senior stakeholders. Startup-ready: Thrives in ambiguity, adapts quickly, and builds structure in evolving processes. Operationally strong: Organized, proactive, and dependable in managing a dynamic book. Background or coursework in UX research, product design, behavioral science, or adjacent fields. Prior experience supporting research, design, or product teams. At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our _ for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly _ points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits _. We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Are you fluent in German and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the attractive benefit of paid relocation to Greece! This is a fantastic opportunity to experience a vibrant new culture while providing top-notch customer support to our clients. Your Role: • Deliver exceptional customer service to German-speaking clients, addressing their inquiries with professionalism and care., • Utilize various communication channels, including phone, email, and chat, to assist customers effectively., • Become proficient with our client systems to ensure accurate and efficient service., • Collaborate with colleagues to ensure timely resolutions of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a commitment to customer satisfaction., • Eager to learn and utilize new tools and technologies in a remote work setting., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative. This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain. Your Role: • Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care., • Communicate effectively via multiple channels, including phone, email, and chat., • Learn and engage with our client systems to deliver exceptional service., • Collaborate with team members to ensure efficient resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective client communication., • Excellent communication skills and a customer-centric approach., • Willingness to learn new technologies and tools suitable for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Are you fluent in Polish and seeking an incredible opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to welcome a dedicated and enthusiastic Polish Speaking Customer Representative. This position includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while contributing to our commitment to customer service excellence. Your Role: • Deliver exceptional customer support to Polish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate effectively through various channels, including phone, email, and chat., • Engage with our client systems to provide high-quality service efficiently., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Polish (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a customer-centric attitude., • Willingness to learn new technologies and tools suitable for a remote work environment., • Self-motivated, proactive, and capable of thriving in a dynamic setting., • Open to relocating to Greece for this valuable opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative. This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package. Your Role: • Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism., • Communicate effectively through various channels, such as phone, email, and chat., • Become proficient with our client systems to deliver efficient and high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients., • Strong communication skills paired with a commitment to customer satisfaction., • Willingness to learn and adapt to new tools and technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a dynamic environment., • Willingness to relocate to Greece as part of this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

Mercier Consultancy MD is thrilled to offer a position for a Dutch/Flemish Speaking Customer Support Representative, with the flexibility of working remotely from beautiful Greece. This exciting opportunity is perfect for individuals passionate about providing exceptional service while enjoying the Mediterranean lifestyle. • Provide top-notch customer support to Dutch/Flemish-speaking clients via various channels, including phone, email, and chat., • Address inquiries related to products, services, and company policies promptly and professionally., • Resolve customer complaints and issues efficiently to ensure high levels of satisfaction., • Document all customer interactions accurately in our CRM system to enable continuous improvement., • Work collaboratively with other departments to deliver comprehensive solutions to customer needs., • Stay updated on product knowledge and industry trends to enhance the quality of customer support provided., • Fluency in Dutch or Flemish (both written and spoken) is essential; proficiency in English is advantageous., • Experience in customer service or support roles is preferred., • Excellent communication skills with a friendly and professional demeanor., • Strong problem-solving capabilities and a proactive approach to handling customer inquiries., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently while effectively contributing to a team-oriented environment., • A passion for helping others and a desire to create positive customer experiences., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Are you fluent in Dutch and looking for a new adventure? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Dutch Speaking Customer Representative to join our team with the opportunity for relocation to Sofia, Bulgaria. This position presents an incredible chance to experience a vibrant city while contributing to our customer service excellence. Your Role: • Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism., • Communicate effectively through various channels such as phone, email, and chat., • Become familiar with our client systems to provide high-quality assistance., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong interpersonal and communication skills, with a focus on customer satisfaction., • Willingness to learn new technologies and tools suitable for remote and in-office work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Sofia, Bulgaria for this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...