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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Why you should join usWe are seeking a strategic and commercially driven Product Manager to lead our Metal Shafts Portfolio within the Medical Components business. In this role, you will own the product strategy, growth, profitability, and lifecycle management of a critical portfolio, helping shape its future while delivering strong short- and long-term business results.You will work cross-functionally with Sales, Engineering, Operations, Manufacturing, and Business Development teams to drive profitable growth, deliver innovative solutions, and ensure our portfolio remains positioned at the forefront of the medical components market.This is an exciting opportunity for a technically minded business leader who enjoys solving complex challenges, influencing across organizations, and building strategies that translate into measurable results.THIS IS A REMOTE OPPORTUNITY THAT REQUIRES 10%-25% TRAVELYour main tasksPortfolio Strategy & Growth• Develop and execute a five-year strategic roadmap for the Metal Shafts portfolio.• Drive annual operating plans and deliver key Year 1 and Year 2 business objectives.• Manage the full product lifecycle, including portfolio optimization, investments, and growth initiatives. Defend the core and leverage / build out your manufacturing locations including best cost country so we continue to win vs competition.• Identify and pursue opportunities to accelerate growth beyond market rates.• Ensure the portfolio is focused on the most attractive and profitable market segments.Commercial Leadership• Partner closely with Sales teams to identify and win strategic opportunities.• Lead pricing, profitability, and market positioning strategies.• Analyze market trends, customer needs, and competitive activity• Develop business cases to support investments, new capabilities, technology development, and portfolio expansion.• Align portfolio strategy with emerging trends in the medical device and medical components industry.Customer & Market Engagement• Build strong relationships with customers and serve as a trusted commercial and technical partner.• Gather customer requirements (VOC) and translate them into actionable product and technology strategies aligned to business needs / trade off of resources (VOB). • Represent the business in customer meetings, presentations, and strategic discussions.Product Development & Innovation• Drive New Product Introduction (NPI) initiatives from concept through commercialization.• Partner with Engineering teams to develop differentiated solutions and technology roadmaps.• Evaluate capability gaps and recommend build, buy, or partner strategies to support growth.• Support the development of next-generation products and technologies that improve customer outcomes and competitive position.Cross-Functional Leadership• Lead and influence teams across Engineering, Operations, Manufacturing, Quality, Supply Chain, and Sales.• Coordinate priorities across functions to ensure successful execution of business objectives.• Drive accountability and alignment to deliver customer commitments and contractual obligations.• Facilitate decision-making and problem-solving in a fast-paced, matrixed environment.Operations & Performance• Support network optimization and cost improvement initiatives.• Partner with manufacturing sites to improve operational performance and delivery execution. Work globally with China, Galway and Costa Rica – and with interco supply.• Help define strategic manufacturing footprints to support growth and profitability.• Lead customer communications during supply, production, or operational challenges.Your ideal backgroundEducation• Bachelor's degree in Engineering, Business, Marketing, or a related field.• 10+ years Product Management, Product Line Management, Marketing, Engineering, or related commercial experience.• Experience working in a highly technical manufacturing environment.• Strong business acumen with experience driving revenue growth and profitability.• Ability to analyze technical and market data and translate findings into actionable strategies.• Experience working cross-functionally in a matrixed organization.• Excellent communication, presentation, and stakeholder management skills.Preferred Qualifications• Experience in medical devices, medical components, or related healthcare markets.• Knowledge of metal shaft based products and manufacturing technologies.• Experience leading New Product Introduction (NPI) programs.• Familiarity with portfolio management, strategic planning, and business case development.• MBA or advanced technical degree.ABOUT TE CONNECTIVITYTE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat,Instagram and X (formerly Twitter).WHAT TE CONNECTIVITY OFFERS:We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!• Competitive Salary Package• Performance-Based Bonus Plans• Health and Wellness Incentives• Employee Stock Purchase Program• Community Outreach Programs / Charity Events• Employee Resource GroupIMPORTANT NOTICE REGARDING RECRUITMENT FRAUDTE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Technical Sales Specialist – High performance Coatings Remote working with UK & International Travel Our client is a market leader in high-performance aerospace, transport and industrial coatings. We're searching for a commercially driven, technically confident Technical Sales Specialist to accelerate growth, develop partnerships and help to shape future product innovation. This is a high-impact role for a proven technical and commercial professional who thrives in complex, regulated environments and enjoys working closely with the complete coatings value chain including OEM and MRO. Key Responsibilities Drive revenue, margin and market growth across aerospace, transport and industrial coating sectors. Own and expand key accounts, building long-term strategic relationships. Identify and convert new business opportunities and applications. Provide first-line technical support, interpreting specifications and advising on coating systems, application and standards. Support trials, approvals, demonstrations and new product/application development. Lead proposals, tenders, pricing and commercial negotiations. Represent the company at global exhibitions, conferences and customer events. Maintain accurate CRM data, forecasts and market intelligence. Essential Skills Background in formulation, or the application techniques for high performance technical coatings A track record in technical sales, business development or key account management within the industry. Confident communicator able to engage technical, commercial and regulatory stakeholders. Good industrial experience Awareness of export controls, quality systems and compliance Willingness to travel across the UK and internationally around 60% of the time to manage complex customer programmes. Hold a full UK driving license Have the right to work in the UK. Our client is unable to support or sponsor visa applications Desirable skills Client focused, personable individual Driven to develop opportunity and revenue growth Excellent at developing long term personal and business relationships Able to manage multiple priorities and stakeholders. Professional, collaborative, and results-oriented. Used to navigate long specification development, testing, approval and sales cycles Expectations of the role Year-on-year sales growth. New approvals, product introductions and market penetration. High customer satisfaction and strong retention of key accounts. This is an exciting opportunity to join a respected and growing business with an ambitious vision for growth, backed by the expertise, heritage and global reputation of an internationally recognised high performance coatings manufacturer. JBRP1_UKTJ

Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionWe are currently searching for a Senior Rail Systems Engineer to come and join us here at AECOM in one of our offices in the UK and focus on the rail projects as part of the Systems Engineering and Safety Assurance team. AECOM holds extensive knowledge in planning, designing and managing transportation systems — as well as restoring and replacing aging infrastructure — to help our public and private clients find smarter, more advanced ways to move people across cities, countries and continents. Ideally, you are an established railway systems safety professional and have experience of leading a team of safety engineering professionals.Each team member has a development plan to provide a clear pathway to personal development and career progression. The team provides technical leadership of projects throughout the infrastructure lifecycle from feasibility, preliminary and detailed stage designs. Our clients are many and varied from both the private and public sector and include the major custodians of the UK’s rail network, numerous local authorities, and major ContractorsHere's what you'll do: Deliver: Developing System Engineering plans and processes and undertake the Development of system definitions, technical requirements and system architecturesOversee: Management of technical requirements using appropriate techniques and tools (i.e. DOORS, ComplyPro). Development and delivery of systems engineering processes to support customer requirementsProvide Expertise: Evaluate the interrelationship of system requirements and aspects of system design and development requirements. Develop scope of works and work packages with clients and serve as the senior technical resource for the team / projectEnsure Quality: Provides specialized technical input to studies and design for staff's specific area of expertise. Develop study and design procedures to facilitate high quality cost effective work by others.Collaborate: Participates in multi-disciplinary review of project deliverables. Develop cost estimates and estimates of technical efforts for projects. Performs quality control review of design calculations or drawings. Prepares technical specification sections. Provides input to the development of engineering budget and schedule to meet requirements.QualificationsReady to push the limits of what’s possible?Here’s what we’re looking for:Engineering degree or equivalentChartered EngineerPossess excellent oral and written communication skillsExperience of railway systems safety and assurance experience inc. system safety and interoperabilityKnowledge of UK Health and Safety Legislation and RegulationsAdditional InformationWe celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at ReasonableAdjustments@aecom.com.At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you!About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management.On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOMAt AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.All your information will be kept confidential according to EEO guidelines.Videos to Watch-•Screening QuestionsPublic•Jun 17, 2026•English - English (US)Published sourcesAboutJobsSponsoredAdzunaCareerjetLtdCareer SiteCleverismCrunchbaseCV-Library3Direct LinkFlexJobsOrganicIndeedInternal Career SiteInternal Job WidgetJobInventoryjobrapidoJoobleJuJuOrganicLinkedInLimitedListingsMonsterOrganicListingsNeuvoo3OfferUpIncRecruitnetTrovitWayUp1Job WidgetZipRecruiterOrganicLinkedIn job posting statusLinkedIn listing dateMay 21, 2026Listing statusNot listedCustom candidate sourcesAdd sources to create tracker URLs. Post your job using URLs to start tracking candidates.You do not need tracker URLs for jobs you post directly from SmartRecruiters - we'll track it for you automatically.At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodationsUKI@aecom.com if you would like to apply through the Disability Confident Interview Scheme.All your information will be kept confidential according to EEO guidelines.SummaryType: Full-timeFunction: EngineeringExperience level: AssociateIndustry: Construction

Leading the edge of transformation. Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions.We know that different people have different priorities, which is why we're here to support you. Flexible and remote working is a central part of our culture. So, talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us.Our clients need our help to move into the future whilst keeping business as usual and wider change programmes running efficiently. To succeed, our customers require expert delivery and support. In this role, soft-skills, strong stakeholder communication and influencing ability along with proven service and solution delivery skills will pay equal measure. • Contribute to win work: understand requirements, lead and support proposal development in relation to both internal and external customer demand. Deliver increased awareness of, engagement with, and adoption of Service Management capabilities across AtkinsRéalis and our customers., • Manage client relationships: maintain positive relationships with both internal and external customers, understanding their needs and ensure they are met. Provide regular updates on task and service performance and respond to customer enquiries and concerns., • Subject Matter Expertise: Responsible for providing advisory services across the whole range of Service Management, Service Architecture and Service Design both internally and to our customers., • Service Assurance: Responsible for providing assurance to new service architectures and designs. Able to undertake assurance of existing service practices, processes and capabilities., • Technical and Team Leadership: Able to lead team with mixed responsibilities including members from our customers and partner organisations; providing coaching, mentoring, pastoral care and technical leadership, in a service management / architecture environment., • Specialisation in assessing design needs across the service portfolio, providing guidance across all services, and ensuring service standards are designed and delivered in alignment with business needs., • Expertise in creating high quality roadmaps and plans in relation to the full-service portfolio, tracking and reporting to stakeholders on changes and progress., • Evidence of producing service case studies and having published some relevant papers/articles or delivered talks., • Background in ownership of service performance and health data, identification of performance issues, completion of root cause analyses, driving identification of remediations and implementation of fixes., • Proficiency in monitoring service performance, identifying underlying trends and working at a mid-organisational level to identify & implement creative solutions to remediate issues., • Comprehensive understanding of the ITIL framework, ideally ITIL4 Practice Manager qualified., • Articulate with a passion for supporting and driving digital change., • Persuasive and politically astute; able to collaborate with and positively influence stakeholders., • Strategic enterprise and business awareness; able to identify a client's strategic intent and create enabling service architectures., • Ability to analyse, collate, structure and organise data to find the best service solution to ensure manageability and maintainability., • Good general consulting skills (structured thinking, effective report writing and presentations, and strong stakeholder engagement)., • Highly developed soft skills; leadership, collaboration, inclusion, diversity, equality and a people first attitude., • Familiarity with additional frameworks or standards related to subject matter area (i.e. ISO 2000, VeriSM, COBIT, TOGAF, IT4IT & SIAM models with complex support infrastructure and supply chain). Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. We're AtkinsRéalis , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of c #J-18808-Ljbffr

Snr. Information Security Analyst(Remote)KnowBe4 · knowbe4.comCategory: Security EngineeringLocation: Cheltenham, England, United Kingdom## Quality of lifeWhat the posting states. Hover or tap a perk to see the line it came from.* Learning budgetKnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.To learn more about our team and office culture in Leeds, England (UK), visit the following links.Careers Page: careers/locations/yorkGlassdoor: Location/KnowBe4-York-Location-EI\IE969384.0,7\IL.8,12\_IC3297365.htmLinkedIn: company/knowbe4/life/uk/As a Snr. Information Security Analyst, this role is to protect company and customer data by monitoring for threats and implementing various security measures. Additional responsibilities include escalated response to security incidents, conducting security reviews, and taking the necessary steps to ensure the privacy, integrity, and availability of our information systems, services, and networks.You will support platforms that require you to obtain UK SC Clearance.Responsibilities:Provides senior level response to security alerts created across infosec alerting systemsOwns security escalations and provides support to junior level SOC membersCreates new security alerts and dashboards as neededBuilds security response mechanisms including automated triage and validation of security controls appliedPerforms threat hunting across information security log feedsCreates Infosec policies, procedures, and playbooksMonitors, investigates and responds to security incidentsPerforms root cause analysis on identified vulnerabilities and incidentsConducts security reviews and penetration testing across company products and servicesConducts vulnerability scanning and triages vulnerabilities across company productsMonitor changes in the network and network activity for threatsRequirements:Security certification such as, one or more of,Security+, GSEC, CompTIA CySA+, or Cisco Cyber Ops are desirableDemonstrated knowledge of information security concepts and best practicesHas a deep understanding of InfoSec concepts such as: cloud infrastructure, application security, vulnerability scanning, penetration testingExperience with SIEM tools, log observability, Azure or AWS and other infosec related apps and tools preferredBachelor’s degree in information technology or a related field preferredExperience building information security tools and scripts.Experience using AI tools (like Claude Code), to deliver data analysis and application development.Experience with Microsoft Sentinel and/or Elasticsearch.Experience diagnosing, documenting, and mitigating risk.Provides guidance and mentoring to junior staff.Familiar with SaaS application concepts: secure configuration, API’s, logging, access control, permissions, troubleshooting.Familiar with Docker and containerization is desirable.Familiar with OWASP top 10 and MITRE ATT CK Framework.Knowledge of various operating systems, ChromeOS, Linux, Mac, Windows.Able to navigate the linux command line.Strong verbal and written communication.Excellent time management and organization skills, Excellent Analytical skills.Our Fantastic BenefitsWe offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please. #J-18808-Ljbffr

Are you an experienced Senior Software Engineer or Technical Lead who enjoys remaining hands‑on while guiding teams and shaping technical solutions? A leading specialist technical consultancy is looking for a Software Technical Lead to join a live Central Government project. You will work within a collaborative Agile team, building bespoke software that solves complex operational challenges. • Leading and supporting a team of software engineers, • Designing, developing and testing bespoke software solutions, • Providing technical direction and communicating clearly with clients, • Producing solution architectures and technical designs, • Building full-stack applications using Java, JavaScript, React and TypeScript, • Designing and deploying cloud-based solutions, primarily using AWS, • Creating continuous integration pipelines using tools such as GitLab, • Working across the full software development lifecycle, from requirements and architecture through to delivery, support and maintenance, • Deploying software into public and private cloud environments, • Promoting high standards of software quality, security and engineering practice, • Strong commercial Java development experience, • Good experience designing and building solutions in AWS, • Full-stack development experience using JavaScript, React and TypeScript, • Previous experience leading engineers or providing technical direction, • An understanding of software architecture and technical design, • Experience working throughout the full software development lifecycle, • Strong communication and stakeholder-engagement skills, • The ability to understand customer challenges and translate them into practical technical solutions Consultancy experience would be helpful, but it is not essential. Due to the sensitive nature of the projects, the successful candidate must be able to obtain high-level UK security clearance. • Be a British citizen, • Have lived permanently in the UK for the last five years, • Competitive salary of up to 85,000, • Flexible 37.5-hour working week, • Hybrid working, with the freedom to choose how often you work from an office, • Five days of external training, • Learning and development budget for courses, conferences and materials, • Access to a dedicated career coach, • Technical guilds for sharing knowledge and innovation, • Matched pension and healthcare package, • Regular social events, • Self-directed career progression within a supportive technical environment The employer is committed to equal opportunities and creating an inclusive workplace. Reasonable adjustments are available throughout the recruitment process. • Strong commercial experience in software engineering and modern application development., • Experience building scalable applications, APIs, and distributed systems., • Experience working with cloud platforms and modern software delivery practices., • Good understanding of DevOps principles, CI/CD pipelines, containers, and Infrastructure as Code. Flexitime 37.5 hrs/week structured your way + remote options Learning budget for training, certifications, and conferences Private healthcare and matched pension Monthly socials and quarterly company meetups Career growth in a fast-moving, meaningful sector Salary Type : Annual Salary Salary Min : £ 70000 Salary Max : £ 85000 Currency Type : GBP #J-18808-Ljbffr

Senior IT Engineer Cheltenham based - Onsite with occasional customer visits £30-40k MSP/Education background advantageous About the Company A growing, medium-sized IT support company providing reliable and professional technology services to a range of educational establishments and businesses. Our services include IT support, Microsoft 365, cloud services, networking, cybersecurity, backup and infrastructure management. We are looking for an enthusiastic and customer-focused Senior IT Engineer to join our team. This is an excellent opportunity for someone who enjoys solving technical problems, working with customers and developing their IT skills in a varied support environment. The Role As a Senior Engineer, you will provide technical support to our customers, resolving incidents and service requests across a range of hardware, software, networking and cloud technologies. You will work as part of a collaborative technical team, taking ownership of support tickets from initial diagnosis through to resolution while ensuring customers receive a professional and friendly service. The role will involve a mixture of remote support, telephone support and onsite customer visits . Key Responsibilities · Provide technical support to customers. · Respond to and resolve IT incidents and service requests within agreed SLAs. · Troubleshoot hardware, software, networking and connectivity issues. · Support Microsoft Windows desktops, laptops and applications. · Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, SharePoint and OneDrive. · Manage user accounts, permissions and access using Microsoft Entra ID / Active Directory. · Install, configure and maintain computers, laptops, printers and other IT equipment. · Troubleshoot network connectivity, Wi-Fi, VPN and basic firewall issues. · Assist with onboarding and offboarding users. · Support antivirus, endpoint security, backup and monitoring solutions. · Maintain accurate documentation. · Escalate complex issues when appropriate. · Communicate technical information clearly to both technical and non-technical customers. · Carry out onsite support visits when required. · Assist with IT projects, upgrades and cloud migrations. · Maintain a high standard of customer service and professionalism at all times. Essential Skills & Experience · Previous experience working in an IT support or service desk environment. · Good knowledge of Microsoft Windows operating systems. · Experience troubleshooting hardware, software and networking issues. · Working knowledge of Microsoft 365. · Experience of working with SharePoint, including designing and constructing sites. · Understanding of Active Directory and user/account administration. · Good understanding of TCP/IP, DNS, DHCP and basic networking concepts. · Experience using ticketing/service management systems. · Strong troubleshooting and problem-solving skills. · Excellent written and verbal communication skills. · Ability to prioritise workloads and manage multiple support requests. · Strong customer service skills. · Ability to work independently as well as part of a technical team. · Full UK driving licence, or the ability to travel to customer sites where required. Personal Attributes We are looking for someone who: · Enjoys helping people and solving technical problems. · Has a genuine interest in technology and keeping their technical knowledge up to date. · Takes ownership of problems rather than simply passing them on. · Can explain technical issues in a clear and non-technical way. · Remains calm and professional when dealing with challenging situations. · Is organised and able to manage competing priorities. · Has good attention to detail. · Works well within a team. · Is proactive and willing to learn. · Understands the importance of delivering an excellent customer experience. What We Offer · Competitive salary based on experience. · Company pension scheme. · Up to 30 days' annual leave plus bank holidays. · Training and professional development opportunities. · Support towards relevant Microsoft and industry certifications. · Opportunities to progress into senior engineering, project or specialist roles. · Mileage allowance. · A friendly and supportive working environment. · Exposure to a wide range of technologies and customer environments. Working Environment This role is suited to an engineer who enjoys variety. You will support multiple customers with a wide range of issues, meaning no two days are necessarily the same. You will have access to experienced engineers and management for escalation and guidance, while being encouraged to develop the skills and confidence required to take ownership of increasingly complex technical issues. If you are a motivated IT Support Engineer looking for an opportunity to develop your career within a growing IT services company, we would like to hear from you. TPBN1_UKTJ

IT Services Engineer - £27,500 - £32,000. Cheltenham (onsite, must have driving license or plans to obtain). Employer of choice! Realistic progression, large training budget & much more. Hours - 8-4/9-5/10-6. Job Purpose: To support the maintenance and development of the organisation's IT Services. As part of the IT Services Team, provide a professional and effective customer focused IT Service Desk. To provide first rate, first and second line Technical Support for customers across all its sites and for its remote workers. Context of Role: IT Services underpin the operation of the organisation, ensuing we can operate efficiently and safely. Our customers include staff, learners, residents, and visitors. Our network is spread over dispersed geographic locations interconnected by various types of connections, including broadband, leased lines, SHDCs. Key services we deliver include Windows and Office Desktop support, wireless, door access, internet access, telephony, CCTV, LOB applications, file access, and intranet services. As one of our operations is providing 24/7 365-day residential care it is key our services are available, we utilise highly available system design to achieve this alongside a proactive approach. What we're looking for: Strong troubleshooting skills across hardware, software, and networks Excellent customer service and communication skills Ability to prioritise workload and work under pressure A proactive and team-oriented mindset Key Responsibilities IT Infrastructure & Systems Support and maintain network infrastructure, including wired and wireless networks, VPNs, and mobile technologies (e.g. 5G). Provide support for Microsoft Teams telephony and mobile phone systems. Troubleshoot networking issues and perform basic configuration changes (e.g. VLANs, patching, wireless). Hardware, Software & Devices Support desktops, laptops, tablets, printers, and other peripherals. Perform hardware diagnostics, repairs, upgrades, and physical installations or moves. Install, configure, and maintain software, including Windows operating systems. Provide first- and second-line support for IT services, including Office 365 and business-critical applications (e.g. SharePoint, FileMaker, Care Control, Dayforce). Support a wide range of BYOD devices (phones, tablets, laptops, TVs, games consoles). AV, Events and Media Set up and support AV equipment including projectors, displays, and interactive boards. Provide technical support for events, including conferencing, PA systems, and live streaming. Support digital signage and media streaming services. Service Desk & Customer Support Manage workload effectively using Service Desk software, ensuring tickets are logged, updated, and resolved within agreed SLAs and KPIs. Communicate clearly with users throughout the lifecycle of incidents and requests. Deliver excellent customer service through a proactive, solutions-focused approach. Escalate issues appropriately and liaise with third-party suppliers where required. Print and Estates Technology Support printers and MFDs, including managing third-party maintenance providers. Support estates systems, including CCTV, access control, and building management systems. Monitoring, Documentation and Asset Management Proactively monitor systems and equipment to identify and resolve issues. Maintain accurate IT asset records and inventory. Produce and maintain documentation such as system configurations, procedures, and knowledge base articles. Team, Compliance and Development Contribute to team activities, meetings, and continuous service improvement. Ensure compliance with IT policies, data protection regulations, and licensing requirements. Participate in training and self-development to maintain up-to-date knowledge. Additional Responsibilities Provide occasional out-of-hours support (time off in lieu provided). Support procurement activities for IT equipment and services. Promote organisational values, including equality, diversity, and safeguarding. Undertake any other duties as required by the IT Services leadership team. TPBN1_UKTJ

We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. Although we’re in the financial space, and un

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. Provide comprehensive c

Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? Shaping a smarter, more agile world! AtkinsRéalis is growing its Solution Design team and is looking for Solution Architects who are curious, who want to become part of our customers' digital journey and who want to have a voice in shaping our future digital world. Is this you? We are looking to expand our multi‑disciplinary team with people from diverse backgrounds who bring solution architecture expertise to the digital transformation of our stakeholders' technology landscapes and ways of working. You may currently be a solution architect, technical architect, digital consultant, or enterprise architect seeking a new challenge. We welcome applications from creative, adaptable systems thinkers who are passionate about designing end‑to‑end solutions, shaping future digital capabilities, and growing your own career potential along the way. When it comes to living your life, we want your role with AtkinsRéalis to be a key part of your personal journey. We have a collaborative inclusive team culture where people will help, guide and mentor you to help you grow. We pitch in and help colleagues because we succeed as a team. Our flexible and remote working policies are designed to support different personal priorities and needs. This role is within the Secure Government business unit which has an excellent record in consultancy and delivery to a wide range of clients, which includes some of the largest public and private sector organizations in the UK, particularly in defence, security and government markets. We are looking for Solution Architects at various levels to enhance our team and technology solutions capability. To succeed, our customers require expert advisors who listen and advise clearly demonstrating their deep experience and mature methods. Responsible for the definition of technology architecture and modelling, options and solutions to meet strategic business objectives. Ensuring these designs and solutions are efficient, sustainable and fit-for-purpose for current and future business needs. • Driving through customer strategies in often complex, mixed technology environments., • Balancing technological and business solutions to address client needs., • Defining features, requirements and development phases against which delivery must be made., • Developing solution specifications in line with business strategies and appropriate frameworks., • A degree in a science, computing or engineering subject, or equivalent experience., • Proven work experience as a Solution Architect, technology consultant or similar role., • Experience with the use of Architecture frameworks such as ISO42010, TOGAF, Zachman and the ITIL and IT4IT service architecture frameworks., • Experience of systems design and delivery, applying engineering rigour through technical architecture modelling techniques., • In-depth understanding of technology structure principles., • Experience gathering and analysing system requirements., • Broad understanding of modern technology domains relevant to solution architecture, including cloud platforms (Azure, AWS, M365) and hybrid cloud environments., • Experience applying integration patterns, API‑led design and service‑oriented approaches across complex systems., • Awareness of data platforms, information architecture and analytics capabilities within enterprise solutions., • Knowledge of identity, access management and security‑by‑design principles aligned to government and industry standards., • Understanding of application modernisation approaches, legacy migration and the adoption of contemporary digital services., • Familiarity with enterprise networking, connectivity, and secure architectures used within regulated or sensitive environments., • Appreciation of emerging technologies and trends such as IoT, edge computing and automation where appropriate., • Experience working within Local Government, Regulated Industries, Defence or Security and Intelligence markets is beneficial., • Appreciation and/or experience of different delivery methods such as Agile, SAFe, Scrum and their approaches such as scrums, backlogs., • Excellent stakeholder management with focus on nurturing & developing strong relationships., • Strong consulting skills, knowledge of a variety of techniques and methods to capture, elaborate and understand client challenges (structured thinking, effective report writing and presentations, and strong stakeholder engagement)., • Good negotiation, communication and relationship building skills; able to influence business decisions and formulate positive relationships with customers, strategic partners and colleges., • A high-level of self-initiation, organisation and enthusiasm., • Motivated to drive the design and delivery of solutions that realize the outcomes for the client's needs., • Excellent oral and written communication skills with the ability to influence effectively across multiple media., • Personable team player, able to work under guidance and own initiative, adding expertise and value to project deliverables., • Proven analytical and problem-solving skills., • A strong interest and appreciation of technology trends and government IT strategy such as, Cloud, Internet of Things, Cyber Security, Big Data and digital service design and delivery. Explore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life. Be rewarded. Find out more. We’re AtkinsRéalis, a world‑class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. Find out more. This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to creating a culture where everyone feels that they belong – a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. #J-18808-Ljbffr

VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats. As a Technical Account Manager (TAM) at VulnCheck, you will serve as a trusted technical advisor to our existing customers, helping them successfully adopt, integrate, and operationalize VulnCheck intelligence across their security programs. Technical Account Managers at VulnCheck are product experts, implementation specialists, and long-term customer advocates. This role is focused on driving customer outcomes, ensuring deployments are successful, integrations are effective, and customers realize ongoing value from VulnCheck’s solutions. By deeply understanding customer environments and objectives, you will help turn VulnCheck from a data source into a core operational capability within their security stack. You will work closely with Enterprise, MSSP, and Cyber Vendor customers across the EMEA geography, partnering with Security Operations, Vulnerability Management, Threat Intelligence, and Engineering teams to embed VulnCheck into day-to-day workflows. You will play a critical role in ensuring customers not only deploy VulnCheck successfully but also continuously evolve how they use our intelligence to improve detection, prioritization, and response. VulnCheck is prioritizing candidates located in the Greater Cheltenham area, as the position will require onsite customer visits as needed. Own the technical post-sales relationship for a portfolio of VulnCheck customers, serving as their primary point of contact for implementation and ongoing technical guidance. Lead customer onboarding, deployment, and adoption of VulnCheck solutions, ensuring successful integration into existing security tools, platforms, and workflows. Provide hands-on technical consulting to help customers operationalize VulnCheck data within SIEMs, TIPs, SOAR platforms, data lakes, and internal tooling. Design, build, and troubleshoot custom workflows, scripts, and integrations, leveraging VulnCheck APIs, SDKs, and datasets. Diagnose and resolve technical issues related to APIs, data fidelity, performance, and integration architecture. Deliver technical enablement through training sessions, architecture reviews, best-practice guidance, and ongoing optimization recommendations. Act as a customer advocate internally, collecting feedback, identifying product gaps, and collaborating with Product and Engineering teams to influence roadmap priorities. Support renewal and expansion efforts by ensuring customers achieve measurable value and maturity with VulnCheck over time. Accelerate customer time-to-value through structured onboarding and guided implementation. Help customers operationalize exploit and vulnerability intelligence across vulnerability management, SOC, threat intelligence, and IR workflows. Provide proactive technical guidance to optimize architectures, improve performance, and expand use cases. Partner with internal Account Teams, Product, and Engineering teams to ensure a seamless customer lifecycle. Enable customers to become self-sufficient power users of VulnCheck technology. • 3+ years of experience in a customer-facing technical role within cybersecurity (e.g., Technical Account Manager, Customer Success Engineer, Post-Sales Engineer, or similar), including demonstrated experience supporting public sector and/or government entities and navigating their procurement, compliance, and operational requirements. Deep understanding of the cybersecurity product landscape, with a strong focus on Vulnerability Management and Threat Intelligence. Strong working knowledge of incident response, SOC operations, and vulnerability management workflows, and how vulnerability intelligence supports each function. Proven ability to develop and maintain scripts in Python. Hands-on experience working with REST APIs and JSON-based data models. Experience building or rapidly learning integrations and workflows in platforms such as SIEM, SOAR, TIP or similar security tooling. Demonstrated experience providing technical mentorship, enablement, or customer guidance. • Familiarity with the Go programming language is a plus. We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles: • Competitive salary with employee equity program, • Health, dental, and vision coverage, • Unlimited PTO + All federal holidays observed, • 401(k) program - 100% match on the first 3%, then 50% of the next 3-5% of compensation, • Short and long-term disability coverage, • Remote friendly environment with flexibility, • Expense reimbursement for home internet and phone, • Ongoing professional development, coaching, and learning resources, • Opportunities for career advancement within a fast-growing team Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations. VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts. VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive. VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. #J-18808-Ljbffr

We are looking for a Senior Developer to help build and scale the cloud platform behind our connected industrial products, a production industrial‑IoT system that ingests telemetry from tens of thousands of sensors in customer plants, decodes and enriches it, runs engineering calculations over the resulting time series, and serves the results to internal engineering teams and to customers. You will work across that whole span: from LoRaWAN and Modbus device decoding, through time‑series analytics, to the API and UI that engineers use every day. This is a hands‑on senior engineering role. You will own features end to end: design, implement, test, deploy through CI/CD, and support in production. You will also help set the technical direction, raise the engineering bar around testing and infrastructure‑as‑code, and mentor colleagues across a distributed team. • Design and build backend services and APIs in C# / .NET 8 (ASP.NET Core) and TypeScript (Node.js), applying clean‑architecture and domain‑driven patterns, with automated tests as a first‑class deliverable rather than an afterthought., • Develop event‑driven and streaming data pipelines on Azure Functions, Azure Event Hubs and Azure Stream Analytics, decoding device payloads, enriching them against reference data, and computing derived engineering values in near real time., • Model and query large time‑series and document datasets in Azure Data Explorer (KQL) and Azure Cosmos DB, with a clear eye on partitioning, query cost and retention., • Build and maintain the front end, a React 18 / TypeScript single‑page application built with Vite, backed by a backend‑for‑frontend API, including accessibility, internationalisation and performance., • Own the infrastructure as code for the services you build, using Terraform and Bicep, and extend the Azure DevOps CI/CD pipelines that deploy them across development, QA, staging and production., • Configure and operate the platform edge, Azure API Management and Azure Front Door, covering routing, authentication, rate limiting and certificate lifecycle., • Support the platform in production: instrument services, investigate incidents against logs and metrics, perform root‑cause analysis, and close the loop with durable fixes., • Contribute to architecture and technical strategy, participate in design reviews, document decisions, and help plan the evolution of the platform’s data and integration architecture., • Raise the standard of the codebase through rigorous code review, refactoring, and clear written documentation for the engineers who come after you., • Mentor and support other developers, and collaborate closely with product owners, solution architects, QA and the wider engineering community across a remote‑first team. We expect a strong track record of shipping and operating production cloud software, with practical depth in the following. • C# Strong, current commercial experience as a primary language, • .NET 8 Modern .NET, including async patterns, dependency injection and testing, • ASP.NET Core 8 Designing, versioning and securing production REST APIs, • Node.js Server‑side TypeScript / JavaScript services and tooling, • Python Scripting, data processing and analytical or integration workloads, • Azure Functions Serverless compute, triggers and bindings, at production scale, • Azure Cosmos DB Data modelling, partition‑key design and consistency trade‑offs, • Azure Data Explorer (ADX) Time‑series ingestion and analysis, with working KQL, • Azure Event Hubs High‑throughput event streaming, consumer groups, replay and checkpointing, • Azure Stream Analytics (ASA) Streaming queries, windowing, and user‑defined functions, • Azure API Management (APIM) API gateway configuration, policies, products and subscriptions, • Azure Front Door (AFD) Global routing, origin groups, rules and TLS, • Terraform Authoring and safely maintaining state‑managed Azure infrastructure, • Bicep Azure‑native templates and modular deployments, • CI/CD pipelines Build, test, scan and deploy automation as a matter of routine, • Azure DevOps Repos, Pipelines, Boards and Artifacts in day‑to‑day delivery, • TypeScript Strong typing discipline across both front end and back end, • React 18 Modern component patterns, hooks, and data‑fetching / state libraries, • Vite Build and development tooling for a production single‑page application, • Industrial IoT, SCADA, telemetry or connected‑product experience., • Device and protocol familiarity: LoRaWAN, Modbus, MQTT, or Azure IoT Hub device twins., • Time‑series analytics or engineering‑calculation workloads at scale., • Containerisation and Azure Container Apps or Kubernetes., • Observability practice: structured logging, distributed tracing, metrics and alerting., • Microsoft Entra ID / OAuth 2.0 authentication and authorisation in multi‑tenant contexts., • Experience working within a regulated or safety‑conscious industrial environment., • A pragmatic engineer. You choose the simplest design that will hold, and you can explain the trade‑off you made and why., • An owner. You take a problem from ambiguous request to running, monitored production software, and you stay with it afterwards., • A clear communicator. You write documentation and decision records that a colleague can act on without you in the room, essential in a remote‑first team., • Collaborative and generous. You review thoughtfully, share what you know, and make the engineers around you better., • Curious about the domain. You want to understand the steam trap, the pump or the process behind the data, not just the schema it arrives in., • Comfortable with change. Our platform is actively evolving; you can deliver against a moving architecture without losing quality. You will work on a platform with a direct line to decarbonisation: the telemetry and calculations you build help industrial customers find steam leaks, cut fuel use and reduce emissions across thousands of sites. It is a genuinely greenfield‑leaning cloud estate inside a stable FTSE 100 engineering group, modern Azure, real scale, real customers, and engineering decisions still open to be shaped. • competitive salary (and a discretionary bonus), • flexible working and excellent benefits, • 27 days holiday allowance (before bank holidays), • 3 days’ paid volunteering leave, • comprehensive private healthcare, • enhanced pension plan, • life assurance, • optional participation in a Share Ownership Plan, • free onsite parkingflexible benefits, • access to a personal discounts’ portal, • range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique. We want everyone to be able to make their difference here, so we will always consider requests for flexible working. We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender‑neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause‑friendly workplace principles and more. Learn more at www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments. We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners. Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies. Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included. #J-18808-Ljbffr

Technology Support Engineer Working arrangement: Hybrid - 3 days per week in the office Employment type: Full-time Sector: financial services Salary: Up to £55,000 The Opportunity We are looking for a technically capable Technology Support Engineer to support and improve the internal IT environment of an established, technology-led business. This is a hands-on role combining advanced IT support, endpoint management, cloud application administration, identity and access management, service management and workplace technology. You will act as an escalation point for complex technical issues, take ownership of the device lifecycle and work closely with IT and Security colleagues to maintain a reliable, secure and efficient technology environment. The successful candidate will be comfortable working across Apple and Windows devices, administering cloud-based platforms, automating repetitive tasks and delivering excellent support to both office-based and remote colleagues. Key Responsibilities 1. IT Support and Service Delivery Act as an escalation point for complex incidents and service requests, taking ownership through to resolution within agreed SLAs. Triage, prioritise and manage support queues, ensuring accurate ticket categorisation and appropriate escalation. Investigate recurring issues, perform root cause analysis and produce post-incident reports. Maintain troubleshooting documentation, technical procedures and knowledge base articles. Improve self-service resources and identify opportunities to streamline support through automation. 2. Endpoint and Device Management Manage the full device lifecycle, including procurement, zero-touch enrolment, deployment, maintenance and secure decommissioning. Administer Jamf Pro and Microsoft Intune to manage Apple macOS and Windows 11 devices. Configure device compliance policies, application deployment, patching, operating system updates and endpoint security controls. Troubleshoot hardware, operating system, encryption, connectivity and application issues, including FileVault, BitLocker and macOS Keychain. Support iOS/iPadOS devices and a small number of Linux endpoints. Work with Security colleagues to maintain device compliance and endpoint protection. 3. Google Workspace Administration Administer Google Workspace, including users, groups, organisational units, shared drives and licences. Manage joiner, mover and leaver processes, maintaining accurate records and audit trails. Configure two-step verification (2SV), multi-factor authentication, context-aware access and data loss prevention (DLP) controls. Manage email routing and compliance settings. Troubleshoot collaboration issues and advise colleagues on secure and effective use of workplace applications. 4. ITSM and Atlassian Administration Configure and maintain Jira Service Management, including request types, SLAs, workflows, automations and the customer portal. Administer Jira Software and Confluence. Develop integrations and automated workflows using tools such as Slack, email and scripting to reduce manual effort. Maintain IT asset records and configuration information through Jira Assets/Insight or an equivalent CMDB. Build operational dashboards and reports to monitor service performance and identify improvement opportunities. 5. AV and Meeting Room Technology Manage and maintain meeting room audiovisual equipment and collaboration infrastructure. Troubleshoot Google Meet, Zoom and Microsoft Teams meeting environments, including hardware, firmware and system health. Provide hands-on support for important meetings, company-wide events and client-facing presentations. Coordinate AV installations, upgrades and equipment refreshes with external suppliers. 6. Identity, Access and Security Administer SSO integrations, application access policies and identity platforms. Process access requests in line with least-privilege principles and established approval procedures. Support periodic access reviews and investigate endpoint or account security alerts. Work with Security colleagues to remediate issues and strengthen security controls. Assist with compliance activities, including maintaining evidence for SOC 2, ISO 27001, DORA or comparable frameworks. 7. Projects and Continuous Improvement Identify and implement automation opportunities that reduce repetitive administration and improve resolution times. Contribute to technology migrations, workplace changes, hardware refreshes and wider IT projects. Maintain accurate standard operating procedures, technical documentation and support runbooks. Coordinate with hardware, AV and SaaS suppliers on service delivery, renewals and cost optimisation. Essential Skills and Experience Proven experience in second- or third-line IT support, including ownership of complex incidents in a modern business environment. Hands-on experience managing macOS and Windows 11 endpoint environments. Practical experience with Jamf Pro and Microsoft Intune, or demonstrable equivalent Apple and Microsoft MDM expertise. Strong administration experience with Google Workspace, including user lifecycle management and security configuration. Experience with SSO, identity administration, MFA, access policies and least-privilege access controls. Hands-on experience configuring or administering Jira Service Management and working with service workflows, SLAs and automation. Experience supporting collaboration tools, meeting room technology and video conferencing systems. A sound understanding of endpoint security, device compliance, access governance and information security practices. Strong troubleshooting, documentation and problem-solving skills. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical colleagues. A proactive approach to service improvement, automation and operational ownership. Desirable Experience Administration of Jira Software, Confluence and Jira Assets/Insight. Experience with iOS/iPadOS management and Linux endpoints. Building integrations and automations using scripts, APIs or workflow tools. Experience maintaining CMDBs, asset registers and operational dashboards. Involvement in SOC 2, ISO 27001, DORA or similar audit and compliance activities. Supplier management, technology procurement and coordination of workplace technology projects. Benefits The organisation offers a comprehensive benefits package, including: Private medical insurance, with options for family cover. Life assurance and income protection. Enhanced family-friendly policies. The opportunity to work abroad for up to four weeks per year, subject to approval. 25 days of annual leave plus public holidays, with options to purchase or sell annual leave. Company pension scheme. Employee assistance programme and confidential counselling support. Electric vehicle salary-sacrifice scheme. Healthcare cash plan covering eligible everyday healthcare costs. Discounted gym memberships. Office refreshments, team events and social activities. The Ideal Candidate You are a technically strong, customer-focused IT professional who enjoys resolving complex issues, taking ownership of systems and improving how technology services are delivered. You can work confidently across endpoint management, cloud administration, identity and access, ITSM and workplace technology. You are comfortable balancing day-to-day support with security responsibilities, automation and longer-term improvements. If you bring the relevant technical experience and a proactive approach to supporting colleagues, we would welcome a conversation about the opportunity. TPBN1_UKTJ

Location: Remote (Cheltenham, UK) Employment Type: Full-Time Exploitation prevention is only as strong as the intelligence driving those efforts, and most of the industry is still running on intelligence that lacks exploit context. VulnCheck, The Exploit Intelligence Company, delivers structured exploit intelligence on what is actively weaponized in the wild, purpose-built for the data lakes, ETL pipelines, automation, and AI and LLM workflows your infrastructure already runs on, raising the capability of everything it powers. We're looking for an Engineering Manager to lead our Rapid Response organization - regionally-based teams in the US, UK, and APAC that keep our customers unblocked around the clock. You'll manage engineering teams of senior ICs directly, set the technical and operational bar for the group, and make sure work is prioritised correctly across a demanding mix of urgent and long-term needs. This team sits at the intersection of Engineering, Customer Success, and Sales. Your teams handle urgent pre-sales requests, urgent customer issues, and other customer-driven feature requests, alongside the backend maintenance and integration work that keeps the platform stable. You'll need to be equally comfortable setting engineering standards, coaching engineers, and triaging competing priorities across time zones. This is a 100% remote role, with preference for candidates located in Cheltenham, UK • Manage and grow engineering teams based in the US, UK, and APAC, providing hands-on people leadership, coaching, and career development, • Set priorities across urgent pre-sales requests, urgent customer issues, customer feature requests, and backend maintenance/integration work, balancing reactive and proactive work, • Ensure continuous, follow-the-sun coverage for urgent customer and pre-sales needs across time zones, • Partner closely with Customer Success and Sales leadership to understand customer and deal-critical needs and translate them into engineering plans, • Partner with Product and other Engineering teams to ensure customer-driven work is integrated into the broader platform roadmap, • Own the team's engineering quality bar, including code quality, root-cause practices, and long-term fixes over one-off patches, • Drive hiring, onboarding, and performance management across all three regional teams, • Establish and refine on-call, escalation, and incident response processes for the team, • Report on team health, throughput, and customer outcomes to engineering and company leadership, • Remove blockers for your teams and stay close enough to the technical work to make credible calls under pressure, • 5+ years of experience managing software engineers, ideally across distributed or multi-region teams, • Experience in cybersecurity, vulnerability management, or threat intelligence, • Prior experience as a senior or staff software engineer, with credibility to engage in technical discussions and unblock your team, • Experience managing customer-facing, support, sustaining, or reliability engineering teams, • Proven ability to prioritize and sequence competing demands-urgent customer issues, pre-sales asks, and longer-term maintenance work, • Experience managing teams across multiple time zones and regions, with strong async communication habits, • Solid understanding of backend systems, APIs, distributed systems, and cloud infrastructure (AWS preferred), • A customer-obsessed mindset and a track record of turning technical challenges into strong customer outcomes, • Excellent communication skills, with the ability to work effectively with customers, Sales, Customer Success, and other Engineering teams, • Experience working with data pipelines, ETL systems, or high-volume data processing is a plus, • Prior experience managing a customer reliability, sustaining, support, or escalation engineering function, • Familiarity with CVE, NVD, KEV, or exploit intelligence datasets, • Experience supporting pre-sales or deal-critical technical requests, • Background in high-growth or startup environments, • Generous, flexible time off, • Retirement/pension plan contributions (e.g., 401k with match in the US; local pension schemes elsewhere), • Comprehensive healthcare coverage, • Generous paid parental leave, • Remote-friendly environment with flexibility, • Support for home office costs (phone & internet), • Ongoing professional development, coaching, and learning resources, • Opportunities for career advancement within a fast-growing team Built on over two decades of cybersecuri #J-18808-Ljbffr

This a Full Remote job, the offer is available from: United Kingdom Envitia operates at the heart of the UK’s most sensitive and high‑profile operations. Our approach is entirely mission‑focused, enabling customers to see more, decide faster, and act with confidence across complex domains. We deliver situational awareness and information advantage across C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. Our solutions are secure‑by‑design, built from the ground up to protect sensitive information and ensure resilience in contested environments. We simplify complex heterogeneous data sources into a rich picture of fused intelligence, providing a digital backbone that underpins success. We operate as small teams delivering fast value, blending deep technical expertise with agile methods to deliver measurable outcomes. Every engagement focuses on capability, clarity, and confidence for those who protect the nation. A career with Envitia enables you to work with mission driven innovation. We’re thrilled to announce that Envitia has been named one of the Sunday Times Top 100 Medium‑Sized Companies to Work For in 2025— a prestigious recognition that highlights our commitment to creating an outstanding workplace where innovation, collaboration, and personal growth thrive. The Business Analyst is a newly created role in our growing consulting business and will play a key role in shaping and delivering secure digital products and services within classified government environments. As a Business Analyst, you will work closely with customer, delivery and technical stakeholders to translate mission needs into clear, actionable outcomes. You’ll be central to driving requirements discovery, aligning delivery across Agile teams and ensuring that products are designed and delivered with both user needs and operational context in mind. This is a hands‑on role suited to someone who is confident engaging directly with customers, guiding delivery teams and continuously improving ways of working. You’ll take ownership of activities such as stakeholder engagement, backlog management, process analysis and defining user needs and acceptance criteria—ensuring the right outcomes are delivered in complex, secure settings. • Supporting product management and business analysis within Agile delivery teams, • Eliciting, analysing and validating user, business and technical requirements, • Developing and managing product backlogs, user stories and acceptance criteria, • Driving improvements in Agile delivery, stakeholder forums and governance processes, • Collaborating with data, UX, software and platform teams to deliver mission‑aligned solutions, • Elicit, analyse and manage business, user, data and technical requirements, ensuring they are clearly documented, validated and aligned to mission outcomes., • Translate requirements into user stories, acceptance criteria, process maps and supporting delivery artefacts., • Develop, refine and maintain product backlogs, supporting prioritisation based on value, urgency and delivery constraints., • Collaborate with Product Owners and Agile teams to support sprint planning, backlog refinement and delivery alignment., • Facilitate stakeholder engagement, workshops and forums to ensure shared understanding and effective decision‑making., • Drive continuous improvement in Agile ways of working, governance and team collaboration., • Act as a bridge between business, design, data and engineering teams, ensuring solutions align with user needs and operational context., • Support testing and assurance activities by clarifying expected behaviours, acceptance criteria and business rules., • Manage requirement changes, dependencies, risks and assumptions throughout the delivery lifecycle., • Experience working within the UK Security & Intelligence, defence or other secure government environments., • Strong background in business analysis, product management and Agile delivery, with the ability to operate effectively across multidisciplinary teams., • Proven ability to elicit, analyse and manage complex requirements, translating them into clear user stories, acceptance criteria and delivery artefacts., • Experience managing and refining product backlogs, supporting prioritisation and aligning delivery to user needs and mission value., • Solid understanding of Agile frameworks (e.g. Scrum, Kanban), including sprint planning, backlog refinement, reviews and retrospectives., • Ability to engage and influence stakeholders, facilitating product discussions, workshops and delivery forums., • Good awareness of working with software engineering, data, testing and DevOps teams within digital delivery environments., • Experience in process mapping, workflow analysis and capturing business rules, with an emphasis on traceability and change control. The successful candidate must hold a current high level security clearance. It is anticipated the role will require up to 80% (4d/wk) onsite working at client locations – Cheltenham, London, Manchester (based on project requirements). At Envitia, we believe that our greatest asset is our talented and dedicated team. We are committed to fostering a work environment where every employee feels valued, supported, and motivated to excel. As part of this commitment, we offer a comprehensive range of benefits designed to enhance both your professional and personal well‑being. • Annual Leave: 25 days plus your birthday off. You will have the ability to buy and sell 5 days holiday to work around your needs., • Private Healthcare Coverage: Our health plan is tailored to meet the diverse needs of our employees with additional levels for family if required., • Training & Skills Development: Stay ahead in your career with ongoing training opportunities and skill development initiatives tailored to your evolving needs., • Fitness Reimbursement: We encourage an active lifestyle. Our fitness reimbursement program helps you stay fit by covering a portion of your gym memberships or fitness‑related expenses., • Life Assurance: Gain peace of mind with extensive life insurance coverage that ensures financial protection for you and your loved ones., • Pension Contribution: Plan for your future with our pension options. We provide resources and support to help you build a secure financial foundation., • Perkbox Subscription: Enjoy exclusive discounts on a variety of products and services. From technology to entertainment, we’ve partnered with various businesses to bring you special perks., • Internal Reward Schemes: Be rewarded for your exceptional contributions through our employee recognition initiatives that celebrate your achievements., • Community Engagement & Volunteer Opportunities: Contribute to meaningful causes with company-sponsored volunteer programs, fostering a sense of community and social responsibility. At Envitia, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life. We believe that our strength lies in our differences, and we are dedicated to fostering a workplace where everyone feels valued, respected, and empowered. We encourage applications from people of all abilities, ages, genders, sexual orientations, races, ethnicities, and religions. We strive to support a culture of inclusion, accessibility, and work‑life balance. If you require any accommodations during the application or interview process, please let us know. #J-18808-Ljbffr

ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. • Respond to customer service requests for the repair of business equipment and production printers, • Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts, • Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management, • Work with colleagues to help overcome new or unusual faults, • Invoke the call escalation process in a timely manner, • Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed, • Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED • Experience of fixing production printers and digital presses - such as Ricoh, Konica Minolta, Xerox, Sharp, Canon., • Experience in the office equipment industry, • Technical skills, with a strong electronic and mechanical background, • Strong IT knowledge with the ability to network devices and to set up scanning functions, • The ability to provide first class customer service with previous customer facing experience. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. SC CLEARANCE: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. BENEFITS • Flexible working options, • 33 days holiday including bank holidays, • Holiday purchase scheme, • Enhanced family friendly benefits (maternity, adoption, paternity and IVF), • 2 paid days off per year for voluntary work to support our local communities, • Staff Reward Scheme, • Pension scheme, • Life assurance 4 x salary, • Sponsorship for professional development and memberships, • Employee Assistance Programme, including financial wellbeing support, • Mental health first aider support programme, • Cycle2work scheme, • Discounted Gym Membership, • Eye care voucher scheme, • Free flu vaccinations, • Employee social events and recognition activities throughout the year, • HP Employee discount programmes, • Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible wo JBRP1_UKTJ

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