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SOC-IP ARCHITECT Cambridge- or- Bristol, England, United Kingdom Remote UK is another possibility The office is in Cambridge Remote/hybrid with (mildly) occasional travel to Cambridge Must be ILR or British National, Baya is not able to sponsor Visas About the role: We are seeking an SoC hardware architect to work on network-on-chip and/or cache-coherency IP specifications. This is an opportunity to play a key role in one of the industry’s most happening startups, shaping our technology portfolio, bringing expertise and creativity to our solutions Responsibilities: • Develop hardware architectures for Baya products, • Explore options and validate architectural choices, using different modelling techniques as appropriate, • Write specifications, • Collaborate with hardware and software engineering teams to ensure accurate execution against architecture, • Collaborate with customer-support team to ensure detailed understanding of architecture, • Interact with lead customers to understand and meet their requirements Qualifications and Preferred Skills: • BS, MS in Electrical Engineering, Computer Engineering or Computer Science, • 8+ years and current hands-on experience in SoC architecture or microarchitecture, • In-depth understanding of digital hardware for some or all of cache-coherency, NoC, D2D interfaces, or other system IP, • Experience of large SoC projects including system-level understanding of some or all of place-and-route, RAS, security, interface-IP, QoS, • In-depth understanding of AMBA and other standard on-chip interfaces, • Experience with modern programming/source-control/scripting eg Python/Git is a plus, • Excellent problem-solving skills and attention to detail, • Strong communication and collaboration skills Compensation: • Salary commensurate with experience, • Performance incentives, • Comprehensive medical, dental, and vision benefits, • Equity

Market Development Executive – Taxi & Private Hire Location: Remote / Hybrid (UK) — 1 day per month in St Ives, Cambridgeshire Reporting to: Director of Sales Package: £34-38k base depending on experience, £50-55k OTE. Industry-leading benefits package About Cordic At Cordic, we’re changing the tech game in the UK’s private hire sector. Our mission is to lead the Smart Fightback for independent fleets against Big Ride-Hail. Owned by operators and for operators, we provide them with the rock-solid and innovative tools to take on ride-hail. Backed by the considerable firepower of Oakfield Group and with offices in St. Ives, near Cambridge and London, we’re a fast-paced, close-knit hybrid team that focuses relentlessly on delivering for our customers. If you like the idea of changing the game and enabling Davids to take down Goliath, then come and say hello. You’ll have the opportunity to make a tangible impact on the industry and shape the next generation of private hire technology. The Role We’re looking for a Market Development Manager – Taxi & Private Hire who enjoys building relationships and generating new opportunities. This role is focused on supporting the sales team through outbound activity, early-stage relationship building, and pipeline development, while developing a strong understanding of the UK independent fleet market. It’s not about high-volume transactional calls — it’s about consistent, thoughtful outreach and building rapport over time. You’ll play an important role in helping create new opportunities, maintaining engagement with prospects, and supporting the wider sales process. What You’ll Be Doing Pipeline Generation & Outbound • Develop and run targeted outreach campaigns to independent taxi and private hire operators across the UK, • Engage with gatekeepers and decision makers in a professional and structured way, • Book qualified meetings for the sales team, • Build positive working relationships with operators, • Develop a solid understanding of the market and customer needs, • Support the sales team in progressing early-stage opportunities, • Maintain accurate records in the CRM (HubSpot), • Support marketing and sales with customer insights and outreach feedback, • Exposure to product demos or willingness to learnWhat Success Looks Like, • Qualified meetings booked and attended, • Pipeline generated and opportunities created, • Effective prospect engagement and follow-up, • Good CRM hygiene and pipeline tracking, • 1–3 years in B2B sales, business development, or customer-facing roles, • Comfortable communicating via phone, email, and video, • Experience with outbound activity or lead generation, • Strong organisational skills and the ability to manage multiple conversations and opportunities, • Experience with CRM systems (eg hubspot) Help us power the Smart Fightback for independent fleets.

Technical Delivery Director - Salary £100 - £120K p.a - Remote CTO Engineering and Planning Manager Job Role: This is a high-impact leadership role within the senior management team, designed for a strategic powerhouse who thrives at the intersection of complex data science, robust engineering, and elite customer success. This role would suit a Technology Director who has managed teams/projects (possibly from a start up organisation), somebody who is experienced in planning work processes and schedules sin a fast moving/changing environment. A corporate background with "out of the box" type products and software is perhaps not suitable. Typical skills • Orchestrate Excellence in SDLC within the AI era: Direct the multidisciplinary "Product Squads", comprising world-class software engineers and data scientists, to ensure monthly release cycles and bi-annual major launches are executed with precision., • Bridge the Gap: Act as the strategic link between internal innovation and global client implementation. You’ll engage with key technology stakeholders, ensuring the AI delivers on its "Metrics." Candidate Criteria: You should be a seasoned leader who understands that great technology is only as good as its delivery. You bring: • Proven Command: Extensive experience leading large, cross-functional delivery teams in a data-focused environment (Director of Engineering, Head of Development, etc.)., • Technical Depth: You have enough "hands-on" DNA to lead both the process and the people. You understand the nuances of the tech stack and the rigours of data-driven development., • Client Savvy: You are comfortable in the boardroom and the field, building long-term strategic relationships with client-side technical champions., • Growth Mindset: You excel at turning friction into flow, optimising internal processes (QA, SLA monitoring, escalation paths) to support a scaling global business.

About Krank Krank Limited is changing the way heavy equipment is traded globally. Krank’s enterprise B2B SaaS tools range from marketplaces, auction technology and AI driven inspections. Backed by global investors and with leading international blue-chip clients, Krank’s quickly growing and looking for the best talent to join its team. The Role We're looking for an Operations Associate to work directly with the Finance & Operations Manager, providing hands-on support across the full breadth of business operations. This is a generalist role suited to someone who thrives in a fast-paced environment and wants exposure to every aspect of scaling a B2B SaaS company. You'll work across Operations, Finance, HR, Legal and Customer Operations - building processes, automating workflows, and helping the leadership team execute on growth priorities. There’ll also be involvement with special projects and direct access to senior management. What You'll Do Operations & Process • Design, document, and improve operational processes across the business, • Identify inefficiencies and implement automation using no-code/low-code tools and AI, • Manage vendor relationships and procurement, • Collect, analyse and report operational data to identify improvements and drive efficiency Finance • Assist with financial reporting, forecasting, and budgeting, • Process invoices, expenses, and support month-end close, • Liaise with external accountants and bookkeepers, • Support fundraising preparation (data rooms, investor materials) HR • Manage onboarding and off boarding workflows, • Maintain HR records and support payroll administration, • Help develop and implement people policies Legal & Compliance • Manage contract lifecycle: drafting, review tracking, renewals, • Maintain compliance registers and documentation, • Support with ISO 27001 and GDPR compliance and its audit preparation Customer Operations • Contribute to product documentation and internal knowledge bases, • Support customer onboarding and building scalable sales processes, • Assist with product testing What We're Looking For Experience • 3-5 years in operations, business operations, or a generalist role in a high-growth environment, • Exposure to at least three of: operations, finance, HR, legal, product, • Experience at a B2B SaaS, marketplace, or technology companies preferred, • Worked with startups and/ or has an entrepreneurial background Skills • Adept with Microsoft Office, Xero and data analysis, • Comfortable using AI tools (ChatGPT, Claude, Copilot) to increase productivity, • Excellent written and verbal communication, • Ability to context-switch and prioritise competing demands, • Nice to have experience in automation tools (Zapier, Make, n8n, or similar) and data or reporting tools (Power BI, SQL, dashboards) Attributes • Bias for action - you solve problems rather than escalate them, • Comfortable with ambiguity and incomplete information, • High attention to detail without losing sight of the bigger picture, • Genuinely curious about how businesses operate What We Offer • Competitive salary, • Life insurance, critical illness cover, and cycle-to-work scheme, • Office based with the potential for remote working, • 25 days holiday + bank holidays, • Pension contribution, • Potential for equity participation, • Opportunity for career progression and to shape operations at a scaling company with global enterprise clients Krank is an equal opportunity employer. We welcome applications from candidates of all backgrounds.

Renewables Design Engineer/Surveyor My client is a rapidly growing Renewable Energy company and they arelooking for a skilled, curious, and customer-focused Surveyor/designer to join their Cambridge team. You'll become part of a multidisciplinary team shaping the future of sustainable homes. What You'll Be Doing Survey homes for air source & ground source heat pumps, solar PV, batteries, and EV chargers Conduct site visits, plan-based assessments, and remote surveys Identify installation challenges and design practical solutions Map cable routes and system layouts Advise customers on optimal equipment placement Capture key data and site imagery Clearly explain systems and benefits to customers Ensure accurate, timely completion of survey documentation Collaborate with installation teams and broaden your technical expertiseWhat Makes This Role Different You won't be siloed - you'll learn across multiple technologies You'll play a hands-on role in the energy transition You'll grow with a company that's scaling fast and investing in its peopleWhat You'll Get OTE £55,000 (Base £40,000-£45,000 + bonus) Company van & fuel card or car allowance + expenses 25 days holiday + bank holidays (incl. Christmas shutdown) Private Medical Insurance Enhanced family-friendly policies Generous pension scheme Life assurance Cycle-to-work & eco car scheme Health & wellbeing support progra...

Una agencia de viajes está buscando un(a) Representante de Servicio al Cliente en Viajes para brindar soporte a los clientes en cada etapa de su experiencia.El rol incluye responder consultas, asistir con reservas, y seguir proactivamente la experiencia del cliente.Se requiere experiencia en servic

A travel services company in the UK is seeking a Travel Customer Representative to assist clients from inquiry to return home. You'll provide friendly support, coordinate travel details, and ensure travelers feel cared for during their journeys. This remote position offers flexibility, training oppo

Travel Customer Service Representative (Remote). Interested candidates are encouraged to apply today and join our remote travel support team. This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experienc

Pinnacle Group is seeking an Assistant Property Manager in Cambridge to support the Property Management Team. This remote role involves managing client portals, handling housing queries, inspecting sites, and ensuring excellent customer service. The ideal candidate will have administrative skills, e

Product Marketing Executive Fully Remote | Technology & Digital Solutions | Growing Business - £45k I'm looking for a proactive and commercially minded Product Marketing Executive to help bring innovative technology solutions to market through compelling messaging, launch support, and sales enablement activity. This is a non strategic, hands-on role sitting between Product, Marketing, and Sales, ideal for someone who enjoys turning technical solutions into clear customer value propositions and impactful marketing collateral. You’ll play a key role in supporting go-to-market initiatives, product launches, and campaign activity within a fast-growing technology-led environment. Working closely with Product and Marketing leadership, you’ll help shape how products and services are positioned in the market while supporting internal teams with practical, high-quality content and launch materials. This role is execution-focused and well suited to someone who enjoys variety, collaboration, and working across multiple projects in a fast-paced environment. Key Responsibilities: Product & Service Messaging Support the development of clear product positioning and customer-focused messaging Translate technical capabilities into easy-to-understand value propositions Maintain product descriptions, proposition summaries, and messaging documentation Ensure website and product content remains accurate and aligned to commercial prioritiesGo-to-Market & Launch Support Coordinate product and service launch activities Create launch materials including one-pagers, FAQs, solution briefs, and web content Support internal communications and launch readiness activitiesSales Enablement & Content Creation Produce practical sales and marketing collateral including: Pitch decks and presentations Case studies and customer success stories Solution overviews and one-pagers Competitive and objection-handling materials Work closely with sales teams to understand customer challenges and refine messagingCampaign & Digital Marketing Support Assist with campaigns across email, website, events, and social channels Draft marketing copy and customer communications Coordinate with designers and external agencies where requiredInsight & Performance Conduct market and competitor research Track campaign and content performance Use feedback and insight to continuously improve messaging and materialsEssential Experience 2–4 years’ experience in B2B Marketing or Product Marketing Background within technology, software, IT services, or professional services environments Strong copywriting and communication skills Experience producing sales and marketing collateral Comfortable working with cross-functional stakeholders Highly organised with the ability to manage multiple prioritiesDesirable Experience Exposure to - Cloud technologies, Cyber security, CRM or ERP solutions, IT services or managed services Experience within an SME or scaling business Familiarity with CRM platforms or marketing reporting toolsSkills & Attributes Commercially aware and customer-focused Curious and eager to learn technical concepts Collaborative and confident communicator Practical and delivery-oriented mindset Comfortable adapting in a fast-paced environment

We are expanding our UK Technology Enabled Care channel and are now recruiting for a TEC Business Development Manager for the South East and London region, to join us at a this pivotal time of growth. This is an exciting opportunity to represent marketleading connected care solutions that genuinely enhance people's safety, independence, and quality of life. BASIC SALARY: £50,000 - £60,000 BENEFITS: · 1st year Commission £15,000 (paid quarterly). · Company Car or Car Allowance option. · 23 days Annual Holiday Plus Statutory Days (rising to 26 days holiday after 3 years' service). · Contributory Pension (5%). · Private Healthcare. · Life Assurance x4. · Employee Discount Scheme and Employee Assistance programme. LOCATION: Home-based covering both the South-East and London - overnight stays will be required on occasion. COMMUTABLE LOCATIONS: Luton, Milton Keynes, Northampton, Hertford, St Albans, Peterborough, Cambridge, Stevenage, Chelmsford, Bedford JOB DESCRIPTION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. As our TEC Business Development Manager, you'll build strong relationships across our NHS Partners, Care Providers, Supported Living, Housing Associations, Local Authorities and Contractors, helping them adopt modern, digital-ready assistive technology, for proactive and preventative care. You'll play a key role in transforming how communities deliver safer, smarter care. KEY RESPONSIBILITIES: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. You will: · Own and deliver a regional growth strategy across Care Providers, NHS, local authorities, housing, supported living, developers and contractors. · Build, manage and convert a strong pipeline of new business and account growth opportunities. · Achieve and exceed sales targets through proactive, opportunity-led activity. · Develop trusted relationships with key stakeholders including C/D Suite, providers and procurement teams. · Lead customer engagement through site visits, demos, trials and solution discussions. · Deliver consultative, solutions-led sales aligned to customer needs and outcomes. · Produce high-quality proposals, presentations and tender responses. · Maintain accurate CRM records, pipeline management and reliable forecasting. · Collaborate closely with technical and delivery teams to scope and implement solutions. · Identify and develop opportunities within new build and refurbishment schemes. · Bring new and innovative assisted living and TEC solutions to market. · Provide market insight, identify trends and support continuous business improvement. · Represent the business professionally at events, meetings and across the sector. PERSON SPECIFICATION: Medical Sales Representative, Business Development Manager, Territory Sales Manager, Account Manager - MedTech, Assistive Technology. Essential criteria you will bring to this job: · Proven track record in tech-led sales, ideally within public sector, with consistent target achievement. · Strong interest in, or the ability to quickly learn, telecare and assistive technology and their application in care, housing and health environments. · Experience engaging multiple stakeholders across complex sales cycles, including tenders and procurement processes. · Highly organised and self-sufficient, with the ability to manage your own territory, pipeline and priorities. · Confident working both independently and collaboratively, with a proactive, solutions-led mindset. · Professional, approachable communicator with a clear customer-first approach. · Ambitious, target-driven and motivated by improving outcomes across health and social care. OUR COMPANY: We are a leading force in assisted living and technology-enabled care, delivering smart, connected solutions that improve safety, independence and quality of life. From telecare and remote monitoring to assistive technology, we support organisations across health, housing and care to deliver better outcomes at scale. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Medical Sales Representative, Territory Sales Manager, Account Manager, Business Development Manager - Patient Monitoring Systems, Local Authorities, NHS, MedTech, Supported Living, Medical Devices, Telecare, Telehealth, Digital Health, Remote Monitoring, Nurse Call INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18474, Wallace Hind Selection

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Varian is looking for a full-time Field Service Engineer (Hardware) to join our inclusive team This is a remote role that comes with a generous salary and benefits package, the area the Jobholder will look after is East Anglia, so being based in this part of the UK is essential. Join the Future of Healthcare: Varian's Field Service Engineer (Hardware) Are you ready to embark on a career that blends cutting-edge technology with your passion for customer service and technical expertise? Why Varian? At Varian, we believe in revolutionizing healthcare through innovation and collaboration. As a Field Service Engineer, you will play a pivotal role as the primary contact for Varian's customer service and repair needs, contributing to our mission of advancing cancer treatment globally. Key Responsibilities: Troubleshooting Excellence: Dive into the world of Varian Hardware, taking charge of troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on designated equipment following our established procedures and guidelines. Customer-Centric Approach: Examine complex customer issues, diagnose and resolve them, and establish lasting customer relationships through effective written, verbal, and interpersonal communication. Multi-faceted Expertise: Manage your time efficiently, balancing on-site responsibilities such as preventative maintenance, installations, and upgrades with Varian's Helpdesk function, providing remote support and advice to customers when not scheduled on-site. Continuous Learning: Embrace the opportunity for growth by participating in Varian's training classes for TrueBeam & Halcyon products, leading to VMS HW Level II and Imaging Level II certification testing. Requirements: Educational Background: HS Degree or Equivalent Preferred; Associates degree, technical/vocational training, or military experience with electronics is a plus. Technical Proficiency: Solid knowledge and experience in electronic and electro-mechanical engineering, micro-computers/PC based systems, High Voltage (HV), and Radio Frequency (RF). Diagnostic Skills: Ability to identify and repair complex software and treatment delivery system problems, with an added advantage if you can identify and resolve imaging system defects. Equipment Mastery: Proficient use of Electro/Mechanical test equipment. What We Offer: Competitive Compensation: Enjoy a favorable salary and benefits package as a testament to your expertise and commitment. Inclusive Team: Join a passionate and welcoming team dedicated to making a meaningful impact on cancer treatment globally. If you are ready to make a difference and thrive in a dynamic, remote work environment, reach out to our friendly team today to apply for the full-time Field Service Engineer - Hardware position at Varian Medical Systems. Be part of the future of healthcare! #LI-REMOTE #LI-OSI

About the Role We’re seeking an experienced PLC Control Systems Engineer (5–10 years) to design, program, test, and commission industrial control systems across power solutions projects. Including diesel generator controls, switchgear/ATS/AMF panels, load sharing/synchronisation, and associated HMI/SCADA interfaces. The role spans the full project lifecycle (FDS/DDS, coding, FAT/SAT, on-site commissioning), working closely with electrical design, project managers, and clients to deliver robust, safe, and maintainable systems that meet industry standards. Key Responsibilities 1) Design & Development • Produce and own control system deliverables: User Requirements (URS), FDS, DDS/SDS, I/O lists, Cause & Effect, alarms, and test plans. • Develop PLC/HMI/SCADA applications to internal coding standards and client specifications. • Configure and integrate generator controllers (Deep Sea Electronics (DSE), ComAp, Woodward), synchronising and load-sharing schemes, ATS/AMF logic, and black‐start/priority management. • Interface PLCs with protection relays, meters, breakers, UPS, and BMS/EMS systems. • Collaborate with electrical design for wiring schematics (e.g., EPLAN/AutoCAD Electrical) and panel build liaison. 2) Testing & Commissioning • Lead FAT/SAT, I/O checks, loop testing, simulation, and site commissioning. • Troubleshoot PLC, HMI/SCADA, and comms networks; implement robust fixes and design improvements. • Produce handover packs, as‐built software, change logs, and training for end users (O&M). 3) Documentation, Quality & Compliance • Maintain version control, change management, and code libraries (e.g., Git-based workflows). • Ensure compliance with functional safety and electrical standards where applicable (e.g., IEC 60204‐1, SIL principles/IEC 61511), PUWER, and Machinery Directive/UKCA. • Contribute to RAMS for site works; uphold ISO 9001 quality procedures and good engineering practice. 4) OT Networking & Cybersecurity • Design and commission industrial Ethernet networks (managed switches, VLANs, NAT, routing). • Implement and document secure architectures and segmentation, harden PLC/HMI/SCADA assets, and apply password/backup policies and access controls in line with best practices. • Configure and troubleshoot common industrial protocols: Modbus TCP/RTU, Profinet, Profibus, EtherNet/IP, OPC UA; (nice to have: IEC 61850, DNP3). 5) Continuous Improvement & Support • Mentor junior engineers, contribute to coding standards, reusable function blocks, and templates. • Provide remote and on‐site support, root‐cause analysis, and preventive maintenance recommendations. • Suggest design enhancements for reliability, maintainability, and lifecycle cost reduction. Technical Skills PLC / HMI / SCADA • Allen Bradley, Siemens TIA Portal (SCL/ladder), WinCC/Unified; Rockwell Studio 5000 (Ladder/Structured Text), FactoryTalk View. • Optional: Schneider EcoStruxure, Mitsubishi GX Works, Beckhoff TwinCAT, AVEVA/Wonderware, Ignition. • Must have written system code from conception / from design. Generator & Power Integration • DSE/ComAp/Woodward controller integration, breaker control, load management, protection interfaces. • Familiarity with UPS systems, power meters, and protection relays. Networks & Protocols • Layer‐2/3 concepts, VLANs, NAT, routing, industrial firewalls; Modbus, Profinet, Profibus, EtherNet/IP, OPC UA. Electrical & Safety • Read/mark up schematics, panel layouts, and cable schedules. • Awareness of IEC 60204‐1, functional safety (SIL concepts), BS 7671 principles, PUWER; RAMS. Qualifications & Certifications (Desired) • Degree/HND in Electrical, Electronic, Control/Automation, or Mechatronics Engineering (or equivalent experience). • ECS/CSCS or safety passports. • Full UK driving licence and ability to work on client sites. • Nice to have: Functional Safety awareness (e.g., TÜV), CompEx/ATEX awareness where applicable. Personal Attributes • Methodical, safety‐first, and quality‐driven, strong attention to detail. • Clear communicator with clients, site teams, and non‐technical stakeholders. • Proactive problem solver, comfortable under time pressure during commissioning. • Team player who can also work independently and mentor others. • Willing to travel to sites across the UK Benefits • Competitive salary £65,000–£70,000 • Company pension; 25 days’ holiday & bank holidays. • Company laptop & mobile phone. • Training & certification support (APM/PRINCE2/18th Edition/Siemens/Allen‐Bradley). • Professional membership support (IET/APM). • Flexible site travel expenses. • Private health care (post probation) Working Pattern 70% Office/ 30% site as needed by projects. UK travel to customer sites, factories, and FAT locations. Equal Opportunities We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Candidates must have the right to work in the UK, have a British passport or settlement status

Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven Direct Sales Consultant to join our growing homeworking team. Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options? About the opportunity: As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance. This is not just about quoting holidays; it's about crafting journeys and confidently guiding clients to the best possible decisions. Your day will include: Handle inbound customer enquiries via phone and email Create bespoke, high quality travel itineraries tailored to each client Convert enquiries into bookings while achieving monthly sales targets Proactively follow up quotes to maximise conversion Recommend enhancements that improve the overall holiday experience Maintain accurate and detailed booking records Follow company sales processes and quality standards Attend ongoing training and coaching sessionsWhat we are looking for: Candidates with the ability simplify complex itineraries into clear, confident recommendations Confident communicators who can explain why certain choices improve the holiday Experience designing well balanced travel experiences (timing, location, flow)Essential Requirements: Previous UK travel sales experience telephone based, direct to customer (essential) Previous homeworking experience (essential) Proven success working to sales targets Experience creating tailor made itineraries Strong knowledge of USA travel, cruising, and villas Understanding of scheduled airlines Excellent communication skills (written and verbal) Strong organisational, multitasking, and problem-solving abilities Confidence in leading customer conversations and decision-making Good IT and keyboard skills Flexibility to work shifts, including evenings and weekends High attention to detailIf you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you! What we are offering: £26,228 basic salary plus commission giving a £32,000 - £35,000 OTE 37.5 hours per week, including a one-hour lunch break.Working hours are 7.5hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends. Fully remote, with all equipment provided Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service. 5 paid "Me" days per year An additional paid day off for your birthday. Financial, medical, and mental wellbeing programmes

We're working with a fast-growing B2C healthcare retailer to hire a Customer Service/Experience Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

Customer Success Executive Our client is a fast growing and profitable, US based software company now seeking to hire a UK based Customer Success Executive. This is a fully remote role, working the hours of 10am to 7pm UK time, ideally suiting a motivated self-employed individual, or through on EOR. About the Role In this role, you will serve as the primary point of contact for a diverse customer base, including founders, investors and professionals working under tight timelines. You will be responsible for delivering clear, thoughtful and high-quality written communication (email) while helping users navigate complex and nuanced topics. This is a writing-intensive, detail-oriented position that requires strong critical thinking and a commitment to continuous improvement. You'll gain exposure to the inner workings of high-growth companies while developing deep expertise in customer communication and problem-solving. What Makes This Role Unique Challenging, high-skill work: Customer enquiries are often complex and require careful analysis and precise communication. Continuous learning: The role involves ongoing development and refinement of writing and problem-solving skills. Ambiguity-friendly environment: Not all questions have clear answers - you'll often guide customers toward informed decisions rather than providing definitive solutions.Key Responsibilities Respond to customer enquiries with thoughtful, empathetic and precise written communication Create and maintain help centre content, and identify opportunities for new resources Collaborate with engineering to investigate and resolve user-reported issues Support product development by testing features and sharing customer feedback Identify trends in customer questions and proactively communicate insights to the team Requirements Strong passion for helping people High emotional intelligence Excellent analytical and logical thinking skills Exceptional written English, with clarity and precision Strong attention to detail Ability to work independently in a remote environment Comfort with learning and using new software toolsWork Environment & Benefits Fully remote, distributed team with a long-standing remote-first culture Collaborative, supportive and highly autonomous work environment Flexible scheduling with an emphasis on team coverage and productivity Professional development support (books, courses, tools, etc.)No prior domain-specific experience is required - training will be provided for the subject matter but a drive for customer satisfaction and being the 'problem solver' is a must! This is a fully remote position and all candidates will be tested prior to interview. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

We're working with a fast-growing B2C healthcare retailer to hire a Customer Success Manager at a key stage of their journey. This is a transformation role, focused on evolving a reactive support function into a proactive, efficient, and tech-enabled customer success operation. You'll take ownership of the end-to-end customer experience while leading a team of 6 remote support agents. Alongside managing escalations, your focus will be on improving how the function operates; introducing better processes, optimising tools like Zendesk, and implementing automation and AI to reduce manual workload and improve customer engagement. The goal is to build a function that not only supports customers but actively drives retention, efficiency, and growth. This role sits at the centre of the business, working closely with operations, logistics, and product teams to ensure a seamless customer journey. You'll act as the voice of the customer internally, using data and insight to identify trends, improve service delivery, and influence decision-making. The position is hybrid, with an expectation of four days a week in the office to begin with, with flexibility to move to three days over time. We're looking for someone with experience in customer success or support who brings a strong operational mindset and is comfortable working in a high-volume environment. You should be confident in implementing new systems or processes and ideally have had exposure to automation or AI within a customer function. Backgrounds in B2C businesses, particularly retail or companies selling physical products at scale, are especially relevant, though we're open to broader experience. Any exposure to healthcare or regulated environments would be a bonus. This opportunity would suit someone who is hands-on, pragmatic, and commercially aware-either a step-up candidate ready to take ownership or an experienced operator who enjoys building and improving functions in a scaling business. If you're interested in shaping a customer success function and using technology to drive smarter, more efficient ways of working, we'd love to hear from you. Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

We're looking for a diligent and detail-focused Finance Supervisor to join our small but busy finance team. This is a fantastic opportunity to take ownership of day-to-day bookkeeping processes while providing supervisory oversight within the finance function and play an important role in keeping our accounts accurate and up to date. Reporting to the Chief Revenue Officer, you'll work across accounts payable, accounts receivable, reconciliations, and credit control as well as supporting and guiding team activity, helping to keep everything running smoothly. If you're a self-motivated finance professional with strong bookkeeping skills and a passion for accuracy, we'd love to hear from you. About the Business: With over 40 years of experience, we are a trusted, long-standing travel company specialising in tailor-made holidays to the USA, Caribbean, and an ever-expanding range of worldwide destinations. We pride ourselves on delivering exceptional service to both agents and customers, and our close-knit finance team plays a vital role in supporting our ongoing success. What You'll Be Doing: Accounts Payable & Receivable Process supplier invoices, manage weekly payment runs, and handle queries efficiently. Raise customer invoices, allocate payments, and issue statements.Reconciliations & Reporting Carry out regular supplier and customer reconciliations. Maintain accurate records in QuickBooks Support with month-end processes and ad-hoc finance projects.Credit Control & Ledger Management Monitor outstanding balances and follow up with customers. Handle 50-100 supplier invoices weekly (with seasonal variation). Ensure records are accurate, compliant, and up to date. Provide day-to-day supervision and support staff when required.Requirements Essential experience: Minimum 3-5 years' experience in a similar bookkeeping role. Recent supervisory/management experience. Bookkeeping qualification (e.g. AAT or QBE) Experience supporting annual external audits and liaising with auditors. Strong knowledge of double-entry bookkeeping and reconciliations. Solid understanding of accounts payable, receivable and credit control processes Proficient in online accounting software (E.G, QuickBooks or Sage) Good working knowledge of Excel. Confident communicator with suppliers and customers. Organised, detail-oriented, and able to manage your workload independently. Must have previously worked from homeBenefits Competitive salary plus up to 10% performance-related bonus. 28 days paid holiday (including bank holidays), rising to 33 with long service. An extra day off for your birthday. Remote working with full support and training. Wellbeing Programme, including mindfulness and meditation. Perks at Work discount scheme. Optical and dental allowance. Virtual GP and Employee Assistance Programme. Workplace pension & optional private dental insurance. Holiday concessions. Online social events plus 2 in-person company gatherings each yearReady to Make an Impact? If you're a skilled Finance Supervisor looking for a home-based role where you can make a real impact in a supportive, collaborative environment, we'd love to hear from you. Apply today with your CV and cover letter outlining your experience

Fully remote, and genuinely flexible on location — work from the UK, or from abroad for as long as you like, as long as you can keep UK-friendly hours for your team. A quick start with proper onboarding and ongoing support from the founding team. Team Leader – Caller Operations (Remote).

Facilities Team Leader Location: Wirral Salary: £32,000-£35,000 + On-Call Allowance Hours: Monday to Friday | 8am-4pm or 9am-5pm HRGO Recruitment is recruiting for a Facilities Team Leader to support the day-to-day running of facilities operations across multiple sites on the Wirral.

We are seeking an experienced and motivated Church Buildings Team Leader to lead the Church Buildings team and play a key role in supporting parishes, clergy and diocesan governance structures in the care, repair and development of the Diocese’s significant church buildings estate.

We are looking for receptionists that have had experience working in corporate customer facing roles and have had experience carrying out temporary assignments.

Temporary School Administrator - Are you passionate about supporting education and making a positive impact in a school environment? Our client, a vibrant school in North Tyneside, is on the lookout for a dedicated School Administrator to join their team on a temporary basis. Your

With the support of the Head of People and Performance, you will lead a small team of staff to deliver high quality, holistic HR advice and support aligned to our core values, business needs and priorities in the areas of:. We have an opportunity for a highly motivated HR professional leading a stro

Temporary School Administrator - Are you passionate about supporting education and making a positive impact in a school environment? Our client, a vibrant school in North Tyneside, is on the lookout for a dedicated School Administrator to join their team on a temporary basis. Your

Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio.This is a permanent, full-time leadership role based in Ilford, offering the opportunity

The Manufacturing Team Leader combines hands on technical support with people management, task planning, and process ownership to ensure the safe, compliant, and on time delivery of production requirements. You will work closely with Production Management, Engineering, and Continuous Improvement tea

Lead and support a team of RF Design Engineers. Conduct design reviews, troubleshoot issues, and support regulatory approvals.

Support ongoing site investment and continuous improvement projects aimed at enhancing manufacturing capability and reliability. Provide technical expertise across automated manufacturing systems and support fault finding activities on complex equipment.

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. In

We are seeking a motivated and customer-focused. Inbound Sales & Customer Service Agent. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales.

What You’ll Be Doing: * Championing the customer journey to support the client’s drive for 5* customer service * Supporting regional sales, build, and wider teams to meet and exceed customer expectations * Managing and administering regional customer complaints efficiently, ensu

Support the team with payroll queries, calculations and problem-solving.

Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus?.

Crystal Care Collection is focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individu

Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus?.

Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior Agent, Trainer, Quality Support Executive and Team Manager. We are seeking a dynamic and customer-focused Travel Agent to join our team. This is an exciting opportunity for individuals who are passionate about customer se

Key responsibilities for the Call Centre Team Leader role: * Provide day to day leadership, coaching and support to a team of Service Delivery Advisors * Hold regular 1:1s, development conversations and performance reviews that build capability and confidence * Give clear, constructive and tim

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day.Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our

Coaching, mentoring, and supporting a team of Customer Experience Officers to drive performance an. Join a leading Housing Association in a high-impact role that plays a key part in shaping customer experience and service delivery. This Complaints Team Leader position offers the opportunity to lead

East London, currently expanding across the whole of London and Europe.Due to continued growth, we are looking for.If you enjoy working with people, are eager to develop strong sales.As we continue to expand across the UK and Europe, we provide a

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. Main Purpose of Customer Service Advisor role:. Dealing with customer quires on our system and translating replies from English to German and German t

Location: Cambridge (CB25) Duration: Permanent Hours: 9am - 5:30pm (Monday to Friday) Salary: Up to £90000 per annum, depending on experience Job Reference: 35700 We are seeking an experienced RF Team Leader to join our client's R&D department based just north of Cambridge.This role combin

The developers work remotely and use a variety of technologies to support users across the company. The role reports to the Head of Systems, DB & API with key relationships being with the heads of Accounts, Global Operations and Support as well as the Sales Director and Sales Managers Key Skills an

We are currently recruiting Warehouse Operatives to join our client, working on-site with our client based on the outskirts of Wellington.Monday – Thursday: 07:30 – 17:00.The finishing operative is responsible for ensuring all products are completed to a high standard before dispatch.This role s

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witness

Supporting ingredient mixing in line with recipes and procedures.

Leading by example, you will inspire, advise and motivate a dedicated care team to ensure our customers receive the highest standard of person-centred care, support and respect. Highly motivated and enthusiastic, you will work closely with the Registered Manager to support the smooth day-to-day runn