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  • Freelance Business Administrator & Studio Coordinator – Part-Time
    Freelance Business Administrator & Studio Coordinator – Part-Time
    13 hours ago
    £13–£15 hourly
    Part-time
    Richmond

    Ace Aesthetics & Ace Vitality | Richmond, London Pay: £13-£15 per hour Hours: Approximately 6–8 hours per week initially Location: Hybrid – predominantly remote with occasional visits to Richmond Job Type: Freelance / Self-employed About the Role We're looking for a friendly, highly organised and proactive individual to support the day-to-day running of our two independent businesses in Richmond — Ace Aesthetics, an established medical aesthetics clinic, and Ace Vitality, our boutique yoga and wellbeing studio. This is a varied and flexible role for someone who enjoys keeping things organised, coordinating people and schedules, and ensuring everything runs smoothly. We're particularly interested in someone who takes ownership of their responsibilities, thinks ahead, finds solutions and can work independently without needing constant direction. Key Responsibilities Ace Aesthetics – Clinic Administration • Managing emails, enquiries and client communications., • Appointment bookings, client follow-ups and general administration., • Updating and managing our Phorest booking system., • Assisting with newsletters, promotions and client communications., • Maintaining organised records and following up on outstanding tasks., • Supporting the smooth day-to-day running of the clinic. Ace Vitality – Studio Coordination & Administration • Planning, updating and managing the weekly studio timetable., • Coordinating instructor schedules, availability and class cover., • Proactively identifying scheduling gaps and arranging replacement instructors when required., • Liaising with instructors regarding classes, timetable changes and upcoming events., • Managing Glofox bookings, class schedules and updates., • Monitoring class bookings and coordinating any necessary timetable adjustments., • Handling studio hire enquiries, bookings and communications., • Supporting workshops, collaborations and occasional events., • Helping ensure the studio operates smoothly and efficiently. General Business Support • Prioritising and managing administrative tasks across both businesses., • Keeping track of outstanding matters and ensuring tasks are completed., • Identifying ways to improve organisation and efficiency., • Providing regular, concise updates on progress and priorities., • Attending occasional meetings at our Richmond premises. About You We're looking for someone who is: • Highly organised, reliable and detail-oriented., • Proactive, resourceful and confident using their initiative., • An excellent communicator, both written and verbal., • Comfortable coordinating people, schedules and multiple priorities., • Confident using technology and online booking systems., • Able to work independently and manage their own workload., • A natural problem-solver who enjoys finding practical solutions., • Professional, friendly and approachable., • Someone who follows through on tasks without needing to be chased. Previous experience in administration, business coordination, customer service or studio management would be advantageous. Experience within beauty, aesthetics, yoga or wellbeing would be welcome but is not essential. Familiarity with Phorest, Glofox, Canva or similar systems would be helpful, although training can be provided. What We Offer • Flexible freelance working arrangement., • £13-£15 per hour., • Approximately 6–8 hours per week initially., • Predominantly remote working with occasional visits to Richmond., • Regular communication and planning meetings., • Opportunity for additional hours as the businesses develop., • A friendly, supportive and independent business environment., • A varied role with the opportunity to make a genuine difference.

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  • Telesales & Sales Support Executive
    Telesales & Sales Support Executive
    23 days ago
    £28000–£32000 yearly
    Full-time
    London

    We are looking for a confident, energetic, and commercially minded Telesales & Sales Support Executive who can help generate new business opportunities while supporting the wider sales team. This is a dual-function role combining: Outbound Sales Driving new business opportunities through proactive calling, lead generation, qualification, and appointment setting. Sales Support Helping the sales team stay organised, efficient, and focused through strong administration and pipeline coordination. This is an ideal role for someone who enjoys speaking with people, thrives in a target-driven environment, and wants to build a long-term career. Key Responsibilities ✓ Telesales & Lead Generation ✓ High-volume outbound calling to targeted business prospects ✓ Identify key decision-makers ✓ Qualify opportunities ✓ Book quality appointments for the sales team ✓ Follow up warm leads and run campaigns ✓ Build rapport quickly and professionally ✓Help grow the sales pipeline Sales Support ✓Provide day-to-day support to the wider sales team ✓ Assist with follow-ups and diary coordination ✓ Help manage pipeline activity ✓ Support internal communication and sales processes ✓ CRM & Administration ✓ Log all calls, notes, and actions accurately ✓ Maintain prospect and customer records ✓ Manage callbacks and reminders ✓ Produce basic activity reports where required Performance ✓ Work within a KPI-driven environment ✓ Operate in a recorded and monitored call system ✓ Maintain strong call quality ✓ Improve performance through feedback and coaching Ideal Candidate ✓ Minimum 2 years’ telesales / outbound sales / appointment setting experience ✓ Excellent spoken English and communication skills ✓ Strong telephone confidence ✓ Resilient and target-driven mindset ✓ Organised and detail-focused ✓ Good IT skills ✓ B2B sales experience (min 2 years) ✓ CRM experience ✓ Sales support / admin experience ✓ Experience targeting care homes, hospitality, or commercial sectors (ideal) We want someone who is: ✓ Naturally engaging ✓ Positive and proactive ✓ Commercially aware ✓ Reliable and accountable ✓ Resilient under pressure ✓ A team player ✓ Ambitious and eager to progress Working Arrangement ✓ Preferred: Office-based in NW10 ✓ Hybrid: Considered for strong candidates ✓ Remote: Considered for exceptional UK-based candidates only All candidates will receive a dedicated phone extension and access to our monitored call platform.

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