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ABOUT US With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT - delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. • Respond to customer service requests for the repair of business equipment and production printers, • Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts, • Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management, • Work with colleagues to help overcome new or unusual faults, • Invoke the call escalation process in a timely manner, • Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed, • Carry out the installation of equipment sold by the company and ensure the machine performs to the customers satisfaction A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This role is fully remote and home-based. Attendance at our offices is required periodically for team meetings and training. SKILLS AND EXPERIENCE REQUIRED • Experience of fixing production printers and digital presses - such as Ricoh, Konica Minolta, Xerox, Sharp, Canon., • Experience in the office equipment industry, • Technical skills, with a strong electronic and mechanical background, • Strong IT knowledge with the ability to network devices and to set up scanning functions, • The ability to provide first class customer service with previous customer facing experience. ENHANCED DBS: This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. SC CLEARANCE: For this role, you will be required to obtain SC Clearance - which includes a basic criminal record check. BENEFITS • Flexible working options, • 33 days holiday including bank holidays, • Holiday purchase scheme, • Enhanced family friendly benefits (maternity, adoption, paternity and IVF), • 2 paid days off per year for voluntary work to support our local communities, • Staff Reward Scheme, • Pension scheme, • Life assurance 4 x salary, • Sponsorship for professional development and memberships, • Employee Assistance Programme, including financial wellbeing support, • Mental health first aider support programme, • Cycle2work scheme, • Discounted Gym Membership, • Eye care voucher scheme, • Free flu vaccinations, • Employee social events and recognition activities throughout the year, • HP Employee discount programmes, • Mobile phone discounts WHY JOIN APOGEE At Apogee, our values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility - shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them. Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee. We support flexibility and accessibility. If flexible wo JBRP1_UKTJ

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. You are friendly and naturally engaging with a

Operate independently across shifts and serve as a senior point of reference for peers on complex tickets.

Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquarte

Dedicated Customer Support EMEA. Provide expert technical support and hands-on training to help customers unlock the full power of their security platforms. Background in software support, remote deployment, or hands-on experience with Genetec solutions.

We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.We are bold, like risks, and take on big challenges together.We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experien

Job title: Mechanical Maintenance Technician - Submarines (Dockside) Job Type: Permanent Start date: ASAP Salary Range: £65-75,000 + Benefits Location: Wolverhampton and Dockside Full Site Based/Hybrid/Remote Working: Full Site Based Hours of work: 40 hours per week (with overtime and occasional shift work as required) We are seeking an experienced Mechanical Maintenance Engineer to join a specialist engineering team responsible for carrying out planned and reactive mechanical maintenance on submarines during dockside maintenance periods. Working within a highly regulated defence environment, you will undertake the inspection, maintenance, repair and overhaul of mechanical systems and equipment to ensure vessels are maintained to the highest safety and quality standards. You will work closely with engineering teams, supervisors and client representatives to deliver maintenance activities safely, efficiently and in accordance with technical documentation. Key Responsibilities: • Carry out planned preventative and corrective mechanical maintenance on submarine systems and equipment., • Inspect, diagnose and repair mechanical faults using engineering drawings and technical documentation., • Remove, overhaul, refurbish and reinstall mechanical components including pumps, valves, pipework, rotating equipment and associated machinery., • Conduct mechanical testing and functional checks following maintenance activities., • Ensure all work is completed in accordance with engineering standards, quality procedures and customer requirements., • Produce accurate maintenance records, inspection reports and completion documentation., • Comply with all Health, Safety and Environmental regulations, including confined space and permit-to-work requirements., • Support continuous improvement initiatives and contribute to maintaining high engineering standards., • Work collaboratively with multi-disciplinary teams to deliver maintenance programmes to schedule., • Maintain good housekeeping standards within workshop and dockside working areas., • Recognised Mechanical Engineering Apprenticeship, NVQ Level 3, City & Guilds or equivalent qualification., • Proven experience carrying out mechanical maintenance within heavy engineering, marine, defence, nuclear, manufacturing or industrial environments., • Experience maintaining rotating equipment, pumps, valves, hydraulic systems, pipework or mechanical assemblies., • Ability to read and interpret engineering drawings and technical documentation., • Experience using mechanical measuring equipment and fault-finding techniques., • Strong understanding of safe systems of work and quality procedures., • Ability to work effectively both independently and as part of a team., • Excellent attention to detail and commitment to high quality workmanship., • Previous submarine, naval, marine or defence experience would be advantageous but is not essential. Successful applicants must be eligible to obtain Security Clearance (SC). Due to the nature of the work, additional security checks may be required. We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. This Permanent vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company specialising in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. #J-18808-Ljbffr

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. Chip Fitness Benefit to suit your Mental/Physica

Hybrid role, mostly a remote job with some occasional office based work, but mostly remote!. We are hiring for a German Speaking Technical Customer Support Specialist to join a global technology specialist company. Our client is a fast-growing tech company at the forefront of innovation in global co

Seeking a remote Technical Account Manager to provide post-sales technical support and customer management for Contact Centre and AI technology, ensuring customer satisfaction and ROI.

Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing. TECHNICAL CUSTOMER SUPPORT SPECIALIST. You will be at the heart of customer interactions, supporting both cl

Provide customer support for Sage X3, resolving client issues, diagnosing problems, and ensuring smooth operations. Requires strong technical and communication skills for client-facing remote work.

Competitive top-tier package for an ERP/Technical Customer Support leader - Hybrid working with flexible home working after probation. As ERP/Technical Customer Support Manager, you’ll wear two hats:. ERP/Technical Customer Support Manager£60,000 - £65,000 base + up to 10% performance bonus + ot

As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. Investigate and troubleshoot complex technical issues for our customers (with the support o

Remote Customer Support Coordinator fluent in Italian, German, and English for a music industry leader. Responsibilities include handling customer inquiries, managing tickets, and liaising with departments. Requires technical customer service experience and proficiency in MS Office.