Customer support remote jobs in LivingstonCreate job alerts

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria.

We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.We are bold, like risks, and take on big challenges together.We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experien

Customer Support Specialist reporting directly to a Manager of Support, you'll play a pivotal role on Olo’s Customer Support team. At times, you may mentor newer team members as they learn how to resolve tickets assigned to them, and may advocate for improvements to our products, and also to Custo

Free ChipX subscription for UK-based employees.

At PubNub, we power real-time experiences used by millions of people around the world. Our platform enables businesses to build real-time applications through developer-friendly APIs and real-time infrastructure. PubNub powers the world's most engaging real-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success in this role means improving Net Revenue Retention (NRR), reducing preventable churn, and creating a steady pipeline of expansion opportunities across our existing customer base. If you enjoy turning customer insights and product usage data into relevant, well-timed marketing programs, this is a high-impact opportunity with significant ownership and room to grow. • Build customer lifecycle and nurture programs., • Design platform expansion and feature adoption campaigns., • Partner with GTME on customer health scoring., • Identify customer expansion signals using data., • Create ROI reports and value summaries for Account Managers., • Execute multi-team penetration campaigns within enterprise accounts., • Build win-back and customer re-engagement campaigns., • Analyze churn trends and improve retention strategies., • Partner closely with Customer Success and Account Managers., • Measure lifecycle program performance and optimize results. Minimum Requirements • 3+ years in B2B SaaS lifecycle, customer, or retention marketing., • Experience marketing to developer-focused audiences., • Data-driven approach to segmentation, timing, and measurement., • Hands-on experience with CRM and marketing automation., • Strong cross-functional collaboration with Customer Success and Sales. Nice to Have Skills • Experience using product usage data., • Familiarity with product-led growth programs., • Background driving expansion and Net Revenue Retention., • Experience supporting developer or technical customer bases., • Experience marketing to enterprise customers. At PubNub, you'll join a collaborative, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers real-time applications used around the world. As a remote-first company, we value flexibility, collaboration, and continuous learning. You'll work alongside talented colleagues who are passionate about solving complex problems and delivering meaningful impact for our customers. We offer competitive compensation and thoughtfully designed benefits to support your success and well-being. Applicants must be legally authorized to work in the United Kingdom. This is a fully remote position, with employment provided through an Employer of Record (EOR). PubNub is unable to provide visa sponsorship for this position. If you're excited about creating marketing programs that strengthen customer relationships, increase product adoption, and drive long-term growth, we'd love to hear from you. Join PubNub and help customers unlock the full potential of real-time technology. Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.

The company is seeking a UK-based customer success professional to be the primary support contact for their UK and Ireland customers. The person in this role is the day-to-day face of the company for UK and Ireland customers: the person who picks up the phone, resolves their tickets, gets them onboa

Park’s Motor Group is seeking a bright, enthusiastic individual to take up a position as a full-time Service Advisor for our Service Centre based in Bathgate. You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers. • Help contribute towards the team's daily workload, • Process invoices, paperwork, and customer details, • Liaise directly with customers providing a second to none level of service, • Maintain, create and change in our databases, • Be able to, maintain a high consistent quality of work, • Communicate in a confidential, professional, and appropriate manner, • Continually develop your personal skills and knowledge, • The ability to confidently use Microsoft Office, Excel, and Word as well as email packages, • Have an eye for attention to detail, • Be a strong confident communicator, • Have a polite and warm telephone manner, • Good numeracy skills, • Be adaptable to varying tasks, • Have a desire and willingness to learn, • Access to the Company Pension Scheme, • Colleague Introductory Scheme, • Industry leading discounts on purchases on new and used cars, • Death in service benefit, • Discounted Servicing, • Subsidised car purchase scheme, • Employee Assistance Programme, • 24/7 remote GP, • Medical second opinions, • Unlimited mental health support, • Physiotherapy help and advice, • Savings and discounts on shopping, • Financial and legal support This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond. If you have the desire to learn and the drive to become a member of our team then we want to hear from you. #J-18808-Ljbffr

• Contributory Pension Scheme (up to 10.5% company contribution), • 6 times salary ‘Life Assurance’ with pension, • 25 days holiday (increasing with service) + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr), • Company bonus scheme (discretionary), • Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others, • Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave2026-08-05United KingdomWinnersh, WokinghamHybridWinnersh, • £: Competitive salary, • Contributory Pension Scheme (up to 10.5% company contribution), • 6 times salary ‘Life Assurance’ with pension, • 25 days holiday (increasing with service) + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr), • Company bonus scheme (discretionary), • Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others, • Enhanced sick pay, • Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave, • 37hr working week, although hours may vary depending on role, job requirement or site-specific arrangements., • Early 1.30pm finish Friday, start your weekend early!, • Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role., • Up to 5 paid days volunteering each year., • Flexible working culture focused on output, with more formal flexible working arrangements on request (assessed subject to role) - please highlight any requests to the Talent Acquisition team. At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence. As a leading defence and aerospace company operating across the United Kingdom, Raytheon UK helps to solve our customers’ toughest challenges. We are a major supplier to the UK government and customers around the globe, providing defence solutions across all domains: land, sea, air, space, and cyberspace. We also provide digital and training transformation solutions to commercial and military customers. With circa 2000 employees and major facilities operating throughout the UK including Broughton (Wales), Livingston and Glenrothes (Scotland), and Harlow, Gloucester, and Manchester (England); we are committed to investing in British careers and technology development. Through advanced technology and our people’s expertise, our Training Transformation Services is modernising what’s possible in the training and preparation of our armed forces. With a real blended approach to learning and using the latest innovative systems and technology, we ensure our service men and women really are prepared for any situation. The Marine Engineering Submarine (MESM) subject matter expert (SME) is responsible for gathering the technical data to support the courseware & media development programme. The MESM SME will have suitable Knowledge, Skills and Behaviour and will understand the technical data required, the sources of that data and how to access that data. The Requirements Team SMEs will work with the Courseware and Media Teams to identify technical data requirements for the development of Defence Systems Approach to Training (DSAT) courseware and media. Having identified the data requirements, the Requirements Team SME will work with the courseware and media content developers to contextualise training and language and ensure correct conditions and standards are applied to the training solution. • Work as a member of the wider team responsible for the analysis, design, maintenance, review and production of DSAT Documentation & processes for our Customer’s training sites and organisations., • Interviewing subject matter experts to collate required data, participate in internal workshops to discuss and agree findings from analysis., • Work with the customer and the customer’s agents and suppliers to identify technical data required for courseware and media development and also external routes to obtain the data., • Work with the courseware and media content developers to contextualise training and language and ensure correct conditions and standards are applied to the training solution., • Conduct the upkeep, update and revalidation of course technical data., • Identify where training methods and media currently in use in the Customer may be exploited to better develop and deliver the Programme’s courseware., • Be ‘Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement’., • Any other duties required to complete the CMDC Training Service., • Proven at sea experience as a Cat A Nuclear watchkeeper., • PWR 2., • Electrical Background., • Fwd ME duties., • Training requirements, design or delivery., • Member of a Boat Build Crew, • DE&S/SDA. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr

We don't just believe in better. We make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Join the Contact Centre Virtual Desktop team within Enterprise Technology at Sky. We are responsible for the design, support and continuous improvement of business-critical desktop platforms that enable thousands of customer-facing colleagues across the UK, Europe and India to serve our customers every day. The team supports a mixture of Citrix Virtual Apps and Desktops, Azure Virtual Desktop, remote access technologies, Microsoft Azure services and supporting infrastructure, while helping shape the future strategy of End User Computing at Sky. This role sits within Workplace Technologies and reports into the Citrix Platform Manager. The team combines operational excellence with project delivery, ensuring platform stability today while driving strategic transformation for the future. • Provide 3rd line support technical expertise for Sky's virtual desktop platforms, ensuring high levels of availability and performance., • Investigate and resolve complex issues across Citrix, Azure Virtual Desktop, Microsoft Azure and associated infrastructure technologies., • Deliver infrastructure improvements, platform upgrades and strategic transformation projects., • Collaborate with vendors, architects, security teams and project stakeholders to drive technical solutions., • Identify opportunities to improve platform reliability, automation, monitoring and operational processes., • Participate in technical reviews, root cause investigations and continuous service improvement activities., • Experience supporting enterprise Citrix Virtual Apps and Desktops environments., • Strong troubleshooting skills with a structured and evidence-based approach to problem-solving., • Experience supporting Microsoft Azure services and/or Azure Virtual Desktop environments., • Good understanding of authentication, remote access and identity technologies., • Excellent communication skills, with the ability to explain technical issues to both technical and non-technical audiences., • Demonstrable ownership, resilience and the ability to manage competing priorities in a fast-moving environment., • Free SkyTVor NOWpackage,including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, includingSky Mobile,Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2daysin the office per week. We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. #J-18808-Ljbffr

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. We are looking for a Hardware Design Authority with deep expertise in Power Electronics who is motivated by technically challenging designs and the opportunity to influence product direction. Acting as the technical focal point for complex electronic systems, this is a senior technical leadership role, ideal for an experienced DA seeking to shape architectures, mentor others, and see designs through the full product lifecycle from early concept studies to support in manufacture & service. The successful candidate shall become the ‘gatekeeper’ of the products design assurance and compliance with respect to customer and internal requirements. • Drive assurance and quality of the products design and its artefacts., • Mentor our hardware engineers and future DAs., • Provide technical leadership within a multi‑disciplinary design team., • Lead the design and development of power electronic systems, from concept through to qualification and beyond., • Lead by example with respect to Compliance, Safety and Quality, embracing internal and external processes., • Solve complex technical problems on both new developments and existing products., • Capture, interpret, and derive customer requirements into clearly bounded design specifications., • Ensure high‑quality schematics, simulations, PCB designs, and support component selection, evaluation, and verification., • Direct design reviews, commissioning, debug, fault diagnosis, and lifecycle support., • Design to cost and schedule, working effectively within approved budgets., • Ensure designs meet relevant industry, customer, and regulatory standards., • Guarantee configuration control and managed design change., • Challenge the team to ensure clear, concise technical documentation and reports., • Act as a technical authority in customer discussions within your area of expertise (We welcome applications from experienced engineers who can demonstrate strength in most of the following areas — not necessarily every item) • Compliance of products to defence engineering standards (DEF-STAN, MIL-STD etc)., • Design for, and compliance to, European Directives [Low Voltage Directive, Electromagnetic Compatibility Directive etc.]., • Product design for Manufacture, Assembly and Test., • Leading a design team whilst mentoring others to improve the overall standard of deliverables and product design., • Reviewing and producing detailed analysis, simulation, and technical reports., • Applying a systems engineering approach across the full product lifecycle, • Significant experience in power electronics design, including a range of topologies., • Proven ability to design from prototype through to production., • Experience designing custom or semi‑custom magnetic components., • Strong understanding of embedded digital electronics, including microprocessors., • Practical experience with schematic capture, PCB design, and verification., • Ability to analyse problems using SPICE‑based and Simulink simulation tools, make sound engineering decisions, and communicate outcomes clearly., • Comfortable operating in a changing environment with competing priorities, • The following experience would be advantageous but is not essential:, • Experience with ADC/DAC, memory devices (SRAM, Flash), and mixed‑signal design., • Familiarity with Mentor Xpedition,, • Experience developing DO‑254 compliant electronic systems., • Experience with FPGAs, SoCs, and high‑speed digital interfaces, • Competitive salaries., • 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days (37hr), • Contributory Pension Scheme (up to 10.5% company contribution), • Company bonus scheme (discretionary)., • 6 times salary ‘Life Assurance’ with pension., • Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others., • Enhanced sick pay., • Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave., • 37hr working week, although hours may vary depending on role, job requirement or site‑specific arrangements., • Remote, hybrid and site based working opportunities, dependant on your needs and the requirements of the role., • A grownup flexible working culture that is output, not time spent at desk, focussed. More formal flexible working arrangements can also be requested and assessed subject to the role. Please enquire or highlight any request to our Talent Acquisition team to explore the flexible working possibilities., • Up to 5 paid days volunteering each year. Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We’re investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. #J-18808-Ljbffr

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary : £30,000 Location : Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse produc

Provide technical customer support to German and English speaking clients, resolving issues via calls and emails, managing tickets, and collaborating with internal teams.

Seeking a remote Technical Account Manager to provide post-sales technical support and customer management for Contact Centre and AI technology, ensuring customer satisfaction and ROI.

Mural Health is seeking a remote Customer Experience Specialist in the UK to provide empathetic support to clinical trial participants and site coordinators, resolve inquiries, and help build scalable support processes.

Provide expert technical support and hands-on training to help customers unlock the full power of their security platforms. Background in software support, remote deployment, or hands-on experience with Genetec solutions. Dedicated Customer Support EMEA.

Analyse, replicate, and resolve support cases within Inixion's escalation guidelines. Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing. Support colleagues when capacity or complexity demands it.

We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. Experience in customer support within Forex, fintech, brokerage, online trading, or financial services. This role will primarily support Chinese-speaking c