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Account Manager, North UK Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in. We’re looking for an Account Manager to join our team in the North of England, forming strong relationships with venues and promoters, ideally based in Leeds or Manchester. At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. About the role You’ll join a team focused on building strong partner relationships and driving growth across our network. With your deep understanding of the live entertainment industry and expertise in the music industry across key cities like Leeds, Manchester and Liverpool, you’ll know what makes promoters, festivals and venues thrive. This is an exciting opportunity to make an impact in a growing market—developing meaningful partnerships while driving operational excellence, revenue, engagement and long-term growth. You are collaborative and execution-oriented with a strong marketing sense, and you look for new and expanded ways to help your partners reach fans and drive growth. You will be Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention. Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events. Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies. Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy. Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented. Engaged in team collaboration to overcome ambiguity and achieve shared success. You are Passionate, humble and resilient. • Self-motivated and a team player. Actively responsible. A fan of music and culture. • Collaborative and confident communicator. Highly collaborative and confident communicator. • An analytical and curious problem solver. Extremely organised, resourceful and efficient in balancing priorities. You'll need • Local knowledge of the live industry across the North of England and based in either Leeds or Manchester. Business and commercial acumen. Strong communication skills. • Exceptional stakeholder management. Proven experience in live events in Account Management, Event Operations or Marketing. • High attention to detail and resourcefulness. An understanding of marketing, social media and analytics. • Excellent knowledge of how festivals, venues and promoters work., • Ticketing experience is a big plus. About DICE DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We’re constantly innovating to bring amazing products to fans, artists, venues and promoters. We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more _. Our Benefits Unlimited paid holiday Monthly DICE credits Private health insurance with Vitality with tons of perks Workplace pension with Penfold Coaching and CBT sessions Classpass Summer Fridays Generous parental package Eye Care Vouchers Cycle 2 Work Workplace nursery scheme Season Ticket Loan We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process. Application process Our process usually involves a quick chat on the phone, a task and an interview where you’ll meet the people you’ll work with. We’ll keep you fully informed along the way. For information on how we use your data, please view our _. We may use AI-assisted tools to help analyse skills and experience. These systems function solely as decision-support tools; they do not autonomously reject candidates or make final hiring decisions. Every application is subject to meaningful human oversight, with every hiring decision through the process being made by humans If you would like more information about how your data is processed, please contact us.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Taking inbound customer service calls. Delivering a great customer experience for French based customers both via email and on the telephone.

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team! This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered! Your Role: • Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Communicate via various channels, including phone, email, and chat, to assist customers effectively., • Become skilled in our client systems to provide fast and high-quality service., • Collaborate with team members to ensure timely resolutions of customer issues., • Fluency in Danish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Eager to learn new tools and technologies appropriate for remote work., • Self-motivated and proactive, thriving in a dynamic environment., • Willingness to relocate to Greece for this fantastic opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team.This role is primarily remote, offering flex

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative. This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package. Your Role: • Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism., • Communicate effectively through various channels, such as phone, email, and chat., • Become proficient with our client systems to deliver efficient and high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients., • Strong communication skills paired with a commitment to customer satisfaction., • Willingness to learn and adapt to new tools and technologies suitable for remote work., • Self-motivated, proactive, and able to thrive in a dynamic environment., • Willingness to relocate to Greece as part of this exciting opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Our purpose 🌍 Inspiring and empowering our people to create a positive difference for themselves, our clients and the planet. Sustainable Energy First is an energy and sustainability consultancy, founded to solve energy management problems in very large, complex commercial estates. This remains the core of our business driven by a commitment to sustainability and the goal of reducing our clients’ carbon footprint. The Role in a Nutshell 🐿️ To grow, develop, and retain a profitable portfolio of mid-market customers through proactive, telephony-based account management. This role is responsible for driving revenue growth, enhancing customer satisfaction, and identifying new business opportunities through cross-selling and upselling. 👉 Manage a defined portfolio of mid-market customers, acting as their primary point of contact. 👉 Drive revenue growth by identifying and converting new business opportunities within existing and new accounts. 👉 Maintain accurate and timely records in the Salesforce system to support forecasting and pipeline visibility. 👉 Build strong, trust-based relationships through regular telephony-based engagement. 👉 Resolve customer queries, complaints, and issues efficiently and professionally. 👉 Prioritise customer engagement based on data insights and business value. 👉 Collaborate with internal teams (e.g. Operations, Sales Support) to ensure service excellence and data accuracy. 👉 Provide accurate sales forecasts on a daily and weekly basis. Sales goals: 👉 Achievement of monthly revenue targets as defined by the business. 👉 Contribution to a £5 million annual revenue target through effective pipeline management. 👉 High levels of customer satisfaction and retention. 👉 Accurate Salesforce data to support business planning and reporting. 👉 Increased customer lifetime value through strategic account development. Key ingredients for the role ✅ Proven experience in a sales or account management environment. ✅ Strong negotiation, influencing, and communication skills. ✅ Commercially minded with a proactive approach to identifying opportunities. ✅ Proficient in Microsoft Office and Salesforce systems. ✅ Strong analytical and problem-solving skills. ✅ Ability to manage large datasets and extract actionable insights. ✅ Knowledge of the UK energy market and supplier propositions is desirable. 💷 Salary: To be discussed at interview 🌴 Holidays: 25 days + bank holidays + 🥳 your birthday off, increasing to 30 days on length of service 🏠 Hybrid working (at least 2 days per week working from our Fulwood, Preston office) ⌛Flexible working - including the ability to bank up to to 5 extra days off per year ⛹🏽 Gym contribution 💰 Long service awards 🩺 Private Medical Insurance 🐣 Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave 🏥 Simply Health scheme EV Scheme Inclusion and Belonging We believe that diversity is more than a commitment, it’s at the heart 🤎 of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work. We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive. Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!

Are you fluent in German and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the attractive benefit of paid relocation to Greece! This is a fantastic opportunity to experience a vibrant new culture while providing top-notch customer support to our clients. Your Role: • Deliver exceptional customer service to German-speaking clients, addressing their inquiries with professionalism and care., • Utilize various communication channels, including phone, email, and chat, to assist customers effectively., • Become proficient with our client systems to ensure accurate and efficient service., • Collaborate with colleagues to ensure timely resolutions of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong interpersonal skills and a commitment to customer satisfaction., • Eager to learn and utilize new tools and technologies in a remote work setting., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • 2 Extra Monthly Salaries, • Health Insurance, • And Much More...

Global Account Manager – Global Clients.Remote - Europe, with flexibility for travel across EMEA based on client needs.Occasional day and overnight travel to client sites.Global Clients Technology Leadership.None; collaborates across cross-functional teams.The Global Account Manager drives growth,

Do you have client relationship or sales experience - ideally within the education or public sectors? OR Are you a Bid Coordinator or Bid Manager, with public sector experience? Are you looking for a role working from home but still with great support and team meetings? Are you looking to progress your career, building on your sales or bid experience to date? Do you live within an hour of Bedford, with your own transport? If so, our rapidly expanding client that works within the procurement and education sector is keen to hear from you! The company: Our client has grown significantly in the last 9 years, they provide a unique procurement framework for the public sector which includes providing IT related solutions for Schools, Universities, Colleges, Councils and the NHS. Our client has the ability to take care of all the compliance by streamlining the process, whilst dealing with over 200 pre-approved suppliers for their needs. This can include simple hardware requests through to complex IT Support for a multi-sited trust. The Role: Working remotely, you will be dealing with incoming enquiries from a variety of organisations who have either been recommended or have identified my client offers exactly what they need - IT Hardware, IT Software or IT Services. This is not a hard sales role at all, all incoming enquires are genuine and it is all about building relationships. Following a process, you will be delivering the best IT based solutions, using existing or new suppliers in order to provide what the client needs, whilst recommending any other products or services that may be relevant to the request. Our client offers fantastic training and ongoing support so you will be confident in dealing with the clients' journey through the process, whilst ensuring they get exactly what they need, they are fully compliant and work within their budget. Being able to converse with a variety of clients over the phone and via video calls is key, this role is all about relationships and not hard sales at all. Whilst the role is fully remote there are monthly meetings in Bedford as well as scheduled socials! The Person: The ideal candidate will have 1-3 years sales and customer relationship experience, dealing with business to business sectors, exposure to the Education or Public Sectors will be preferred. Experience of dealing with tenders, mini competitions, bench marking or direct awards. We are looking for a driven and hungry go-getter, full of enthusiasm and ambition to develop their career You will be working within Customer Engagement Team of 9 people with excellent training and support available, from day one! Working hours are flexible, typically 8 hours per day between 8:30am - 5:30pm, Monday to Friday. Our client is offering a great opportunity to grow within their business, their offering is unique in the marketplace and they are a very friendly and caring organisation to work for. The starting salary for this role will be £37,000, annual company bonus which can be as much as £4,000 per annum, plus benefits and genuine career advancement. If you have the client relationship or sales skills we are looking for and live within an hour of Bedford, APPLY NOW in complete confidence or contact Dominic Quirke at Advancing People directly. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Customer Service Operator Location: Bathgate About Us: At Pollock Scotrans Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement. Job Description: We are currently looking for Customer Service operators to join our team at the Bathgate depot. In this role, you will play a key part in supporting our customers and ensuring the smooth day to day operation of our services. Key Responsibilities: • Collaborate closely with customers and drivers to ensure the smooth and efficient running of daily transport operations., • Coordinate daily service reports and assist with general administrative tasks., • Respond promptly to customer transport enquiries via phone, email, and in person, providing accurate updates on deliveries and collections., • Input and maintain accurate data using spreadsheets and internal IT systems., • Liaise effectively with internal departments, external partners, and drivers to resolve issues and maintain service levels., • Manage a varied workload in a fast-paced environment, whilst maintaining a high level of accuracy and professionalism., • Receive full support and on the job training to help you develop within the transport and logistics sector. Requirements: • Experience of working in a similar role is advantageous., • Ability to communicate at all levels., • Excellent organisational skills and prioritising workload., • Attention to detail., • Working to deadlines., • Excellent time keeping and reliability., • Solution driven and flexible approach to your work., • Able to work as part of a team and on own initiative., • MS packages to include, Word, Excel, PowerPoint and Outlook. Why Join Pollock Scotrans Ltd? • Competitive Salary: 29,561 per annum., • Hours: 2 shift patterns available - Monday to Friday 08:00hrs-17:00hrs and 4on 4off 06:00-18:00hrs., • Training: Monthly Courses for a variety of areas., • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more., • Career Growth: Explore opportunities for professional development within our expanding business., • Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*., • Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day., • Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program., • Team Environment: Be part of a strong culture of teamwork and collaboration. How to Apply If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient application Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. *Subject to terms and conditions.

We have an amazing opportunity for you to work with a four times accredited Top Employer who played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they needed to be. This fantastic organisation in the rail industry values their people and aims to inspire, attract, and keep the best talent and provide their people with a safe and inclusive place to truly thrive at work. They are dedicated to helping to close the diversity gap across the rail industry and particularly welcome applications from young people, women, people from ethnically diverse backgrounds, LGBT+ people and people with a disability. Supporting diversity and inclusion is a big part of who they are, they are not looking for people to fit into their culture but add to it. Proactively embracing diversity across the workforce. Job Title: STATION GATELINE CUSTOMER SERVICE ASSISTANTS Location: Bathgate Salary: 16,224 Training: 5 days training and a 2-day Induction programme. Contract: Permanent Hours: Part-time 24.75 Hours Flexibility will be required as shift work and weekend working are involved. Shifts between: 0610 - 1410 hours, late shift 13.30 - 20.30 hours, Saturday 08.50 - 1730 hours. Please note that if you are appointed to a relief post you will have a contractual commitment to work, when required by the company, up to a maximum of 13 Sunday turns per calendar year Job Description: • To provide customer information and assistance including wheelchair assists., • Issue tickets to customers in line with the excess fares' procedures using the relevant ticket issuing equipment., • Check tickets and supporting documents., • At automatic gateline ensure the safe operation of the gateline including the identification of safety hazards to the gateline operation and opening the gates when required., • Ensure a safe environment around the gateline including cordoning off hazards and cleaning up minor spills., • Operate the wide isle gate and ensure the numbers of gates set for passenger flows in each direction are appropriate., • Assist with customer direction and queue management to ensure control of any build-up of customers in the gateline vicinity., • Carry out queue busting duties as required., • Identify the development of queue lengths against pre-set limits and determine when to open all gates to improve flow rates., • Empty the ticket hoppers, dispose of the tickets collected and clean the gates and associated plant equipment. Skills Required: To be successful in this role you will demonstrate a commitment to exceeding customer expectations, have total confidence and ability to deal with conflict situations constructively, be a real team player and highly proactive. Your excellent communication skills will be evident, as will the ability to work alone when required and be able to demonstrate individual initiative when required. You don't need to have any experience as your training will include induction, customer service, commercial skills, first aid, fire safety, disability awareness and conflict management - will be professionally delivered to give you all the tools you need to master this interesting role. You will be rewarded for your contribution with a competitive benefits package that includes: • Contributory Final Salary Pension scheme, • Free and reduced rate rail travel for you and your family, where applicable., • Generous holiday allowance, • 3% commission on ticket sales, • Hapi benefits package Selection process: Microsoft Teams Interview + Final Interview with organisation. The final stage for successful candidates will be a medical questionnaire. Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six-month probation period. Medical Fitness: Due to the nature of the post and rail industry safety requirements there are certain medical & fitness standards that you would require to meet. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

We have an amazing opportunity for you to work with a four times accredited Top Employer who played a critical role in keeping people moving during the pandemic, with services helping get key workers and others to where they needed to be.This fantastic organisation in the rail industry values their people and aims to inspire, attract, and keep the best talent and provide their people with a safe and inclusive place to truly thrive at work.They are dedicated to helping to close the diversity gap across the rail industry and particularly welcome applications from young people, women, people from ethnically diverse backgrounds, LGBT+ people and people with a disability.Supporting diversity and inclusion is a big part of who they are, they are not looking for people to fit into their culture but add to it. Proactively embracing diversity across the workforce.Job Title: STATION GATELINE CUSTOMER SERVICE ASSISTANTSLocation: BathgateSalary: £16,224Training: 5 days training and a 2-day Induction programme.Contract: PermanentHours: Part-time 24.75 HoursFlexibility will be required as shift work and weekend working are involved.Shifts between: 0610 - 1410 hours, late shift 13.30 - 20.30 hours, Saturday 08.50 - 1730 hours.Please note that if you are appointed to a relief post you will have a contractual commitment to work, when required by the company, up to a maximum of 13 Sunday turns per calendar yearJob Description: To provide customer information and assistance including wheelchair assists. Issue tickets to customers in line with the excess fares' procedures using the relevant ticket issuing equipment. Check tickets and supporting documents. At automatic gateline ensure the safe operation of the gateline including the identification of safety hazards to the gateline operation and opening the gates when required. Ensure a safe environment around the gateline including cordoning off hazards and cleaning up minor spills. Operate the wide isle gate and ensure the numbers of gates set for passenger flows in each direction are appropriate. Assist with customer direction and queue management to ensure control of any build-up of customers in the gateline vicinity. Carry out queue busting duties as required. Identify the development of queue lengths against pre-set limits and determine when to open all gates to improve flow rates. Empty the ticket hoppers, dispose of the tickets collected and clean the gates and associated plant equipment.Skills Required:To be successful in this role you will demonstrate a commitment to exceeding customer expectations, have total confidence and ability to deal with conflict situations constructively, be a real team player and highly proactive.Your excellent communication skills will be evident, as will the ability to work alone when required and be able to demonstrate individual initiative when required.You don't need to have any experience as your training will include induction, customer service, commercial skills, first aid, fire safety, disability awareness and conflict management - will be professionally delivered to give you all the tools you need to master this interesting role.You will be rewarded for your contribution with a competitive benefits package that includes: Contributory Final Salary Pension scheme Free and reduced rate rail travel for you and your family, where applicable. Generous holiday allowance 3% commission on ticket sales* Hapi benefits packageSelection process: Microsoft Teams Interview + Final Interview with organisation. The final stage for successful candidates will be a medical questionnaire.Appointees must submit at least two satisfactory references, Disclosure Scotland clearance and complete a six-month probation period.Medical Fitness: Due to the nature of the post and rail industry safety requirements there are certain medical & fitness standards that you would require to meet.Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.TPBN1_UKTJ

Advert 25.2 hours per week, 52.14 weeks per year, Fixed Term until 31 October 2026 \n Previous Applicants need not apply. \n This post is based within the Broxburn, Linlithgow Neighbourhood. \n Please note, that although a base building has been given, post holders will be required to work from other buildings within the neighbourhood. \n Customer and Community Services are looking to recruit a Customer Service Assistant. This is a public facing role which involves communicating with customers face to face, on the phone or by email. \n The post holder will work as a member of a customer focussed team delivering a range of tasks and services in our Libraries, Community Centres and Partnership Centres including: \n\n • Dealing with customer enquiries (e.g. Blue Badges, concessionary travel applications, issue and receive council forms/paperwork)\n, • Carrying out a wide range of tasks within our libraries including processing book stock, shelving books, creating displays, supporting reading initiatives, clerical work\n, • Issuing cash vouchers via our CRM system to customers entitled to a monetary pay out\n, • Providing basic IT support to customers\n, • Reception duties\n, • Helping to arrange and supporting the delivery of customer events (e.g. Bookbug, author visits)\n, • Room booking enquiries/applications and organising basic room set ups\n, • Using a variety of IT systems and devices\n\n We require someone with excellent communication and listening skills, who is friendly, diligent and solutions focussed. \n You will work with minimum supervision so you should be self-motivated and reliable and have the ability to prioritise tasks and forward plan. \n You will be required to demonstrate that you can work within a busy and changing environment and that you can respond to the needs of customers in a helpful and proactive way. \n You should have a willingness to develop your skills and knowledge to ensure our service evolves to meet the needs of our customers and partners. \n Most of all, you should enjoy working with people and the public. \n You will assist in meeting and exceeding customer expectations, working and supporting the local community within legislation and adhering to West Lothian Council policies and procedures. \n We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds. \n Once fully trained and briefed, you may, on occasion, be required to work alone. \n You will be supplied with, and required to wear, a uniform when on shift. \n There is an element of manual handling in this role (e.g. moving book shelves, setting up community centre spaces/rooms for use by the public, moving crates/boxes). \n This post is considered Regulated Work with Vulnerable Children and/or Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act 2007. Preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council (This will be arranged if you are offered the post). \n This role may require you to work up to 7pm once a week or on a Saturday. If applicable, pay enhancements will be explained should you be invited to attend an interview.

Location: Remote in the United Kingdom Working Hours: Mon - Fri, 9am - 6pm (GMT) Salary: £30K Languages: In addition to English, native or full professional proficiency in Spanish, French or Italian is required As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally. Collaboration with all departments is key, making you the glue that binds our organization together. If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry. About us: Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam. We are an extremely fast-growing B2B marketplace changing how the global jewellery industry operates. We connect buyers and sellers of jewellery on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewellery. Nivoda has a rapidly developing workforce expanding into new countries with a dynamic, supportive and collaborative culture. The company's sales have grown over 100% in the last 12 months, and the team has grown to over 400 employees internationally. We are a global team of big thinkers, risk takers and hard workers. What you’ll do: • Focus on resolving customer issues and ensuring swift response times, making customer satisfaction a top priority., • Adapt to constant changes in our fast-paced, scale-up environment, and staying ahead of the curve with new product releases enabling you to deliver the best possible experience to our valued clients., • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth., • Answer customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues. What you’ll need: • Minimum 2 years experience in online customer support, live chat, and calls., • Organised and able to multitask across different platforms, • Proactive and forward thinking, • Assertive nature and ability to be the voice of the customer when communicating internally, • Excellent cross-functional collaboration skills What we offer: • Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success, • Remote working environment, • Fast-paced and global working environment

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking marke

Our client, an Energy Consultancy, is looking for an Account Manager to join their team. This role involves managing the full client lifecycle - from initial account setup through to contract analysis, negotiation, processing and securing agreements. You will manage client queries and ensure a seamless renewal process, while also identifying opportunities to enhance service delivery and increase account profitability. If you have account management experience gained from an energy broker/consultancy, immaculate attention to detail combined with excellent communication and organisational skills - apply today! Key Responsibilities • Preparing client’s account for tendering and identifying the best strategy for pricing, • Liaising with suppliers to ensure efficient and competitive pricing, • Analysing all received offers and preparing a clear and comprehensive analysis for the client, • Managing communication with clients and suppliers to ensure smooth transition and setup, • Managing all client queries to ensure prompt and satisfactory resolution., • Identify ways to add value to client’s portfolio and applying a cross-sell strategy, • Support the growth & development of the team, including training team members Skills and experience required: • Min. 1 year account management experience within the energy industry, • Good knowledge of B2B energy market, • Ability to deal with a conflict in a constructive way, • Good team player but able to work independently, • Provide exceptional service that consistently exceeds client expectations, • Build relationships with empathy and professionalism, • Demonstrate a strong drive for career growth and development Ref: 15066 Title: Account Manager (B2B energy consultancy) Location: Homebased (1 day a month in the South London office) Salary: Competitive DOE

Are you fluent in German and seeking a rewarding opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to bring aboard a dedicated and enthusiastic German Speaking Customer Representative. This remote position allows you to work from the comfort of your home while contributing to our exceptional customer service. Your Role: • Deliver outstanding customer support to German-speaking clients, ensuring their inquiries are handled efficiently and professionally., • Communicate effectively through various channels, including phone, email, and chat., • Become proficient in our client systems to provide high-quality service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in German (both written and spoken) is essential for effective communication with clients., • Strong communication skills and a commitment to delivering excellent customer service., • Ability to learn new technologies and tools for effective remote work., • Self-motivated, proactive, and able to adapt to a fast-paced working environment., • Prior experience in customer service is a plus but not mandatory., • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Account Manager (Consultancy / Staffing Consultancy). Are you an Account Manager from a consultancy or staffing background that wants to work for one of the globes leading staffing solutions provider in the AI and IT space?. From a Staffing / Consultancy provider.

Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. Your Role: • Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Utilize multiple communication channels, including phone, email, and chat, to assist customers., • Master our client systems to provide effective and efficient service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new tools and technologies for a remote working environment., • Self-motivated, proactive, and able to excel in a fast-paced environment., • Willingness to relocate to Bulgaria for this exceptional opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation, • Paid Training, • Health Insurance, • And Much More...

Account Manager - Construction Supply North of England (Field-Based) £35,000 + Company Car + Commission Are you a driven Account Manager with a passion for building relationships and a track record of success in sales? Do you thrive in a fast-paced, field-based role and have experience supplying products or services into the construction sector? If so, this could be the perfect next step in your career. At Cast UK, we're proud to be recruiting on behalf of a leading business that supplies essential products into the UK construction industry. With a strong reputation for quality, service, and innovation, our client is continuing to grow and is now looking to strengthen their commercial team with a talented Account Manager covering the North of England. The Role; • Managing and developing a portfolio of existing construction clients, • Identifying and converting new business opportunities, • Building long-term relationships with buyers, site managers, and procurement teams, • Working closely with internal teams to ensure customer satisfaction and retention, • Meeting sales targets and contributing to regional growth plans This is a field-based role, so a proactive, self-starting attitude is essential. You'll be out meeting clients face-to-face, attending site visits, and representing the brand across the North. What We're Looking For; • Proven experience in a B2B Account Management or Sales role, ideally within the construction supply sector, • Strong understanding of the construction industry and sales cycles, • Excellent communication and relationship-building skills, • Ability to work independently and manage your own territory, • Full UK driving licence What's in it for You? Basic salary of £35,000 Company car Uncapped commission structure Autonomy in a field-based role with genuine progression opportunities Join a business with a fantastic reputation and ambitious growth plans About Cast UK Cast UK is a leading recruitment consultancy specialising in Procurement, Supply Chain & Logistics, and Sales. We're proud to represent clients who are shaping their sectors, and we're committed to matching talented professionals with opportunities that accelerate careers.

Tax and Accounts Manager – Accountancy Practice Location: Tunbridge Wells, Kent Salary: £50,000 – £65,000 (dependent on experience) Job Type: Full-Time, Permanent Are you an ACA, ACCA or CTA qualified accountant with a strong background in both tax and accounts? Do you have proven experience managing a client portfolio within an accountancy practice? Are you seeking a career move that offers progression and the potential for future leadership? If the answer is yes, this opportunity could be the perfect next step. A leading and well-established accountancy practice in Tunbridge Wells is looking to appoint an experienced Tax and Accounts Manager. The role is being handled exclusively by Andy Irvine, a specialist accountancy recruiter with extensive experience placing professionals into top-tier firms across the South East. This reputable practice is known for delivering tailored compliance and advisory services to a diverse client portfolio, including SMEs, owner-managed businesses and high-net-worth individuals. The successful candidate will join a dynamic and collaborative team, taking on a newly created position with genuine scope for development and future progression. Key Responsibilities: • Managing a diverse portfolio of clients across multiple sectors, • Reviewing and signing off statutory accounts and tax returns (both personal and corporate), • Providing high-level tax planning and advisory services, including CGT, IHT and remuneration strategies, • Acting as a primary point of contact for client queries and relationship management, • Supporting directors with complex tax matters and business advisory work, • Mentoring and supervising junior staff and semi-seniors within the team, • Liaising with clients, HMRC and external stakeholders Candidate Profile:, • ACA, ACCA or CTA qualified (or equivalent), • Strong experience within a UK accountancy practice environment, • A well-rounded background in tax compliance, tax planning and statutory accounts preparation, • Comfortable managing client relationships and advising business owners, • Strong communication skills and a commercial, client-focused mindset, • Able to lead and mentor team members and support staff development Benefits:, • Competitive salary: £50,000 – £65,000 (DOE), • Annual bonus scheme, • Flexible working hours and potential hybrid arrangements, • Clear path for progression, with long-term leadership potential, • Ongoing CPD and training support, • On-site parking and modern, centrally located offices in Tunbridge Wells This is a rare opportunity for a Tax and Accounts Manager to join a forward-thinking practice that values its people and prioritises long-term growth and development. For a confidential conversation or to apply, please contact: Andy Irvine ?? T: ?? E: Keywords: Tax Manager, Accounts Manager, Practice Accountant, CTA, ACA, ACCA, Tunbridge Wells jobs, Kent accountancy jobs, Tax and Accounts roles, Accountancy Practice recruitment. Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. Taking inbound customer service calls. Delivering a great customer experience for Swedish based customers both via email and on

I’m hiring for a Paid Search Account Manager to join one of the most exciting digital growth agencies in the UK right now. This team partners with some of the fastest scaling DTC and eComm brands across the UK, EU, and US, and they're driving serious results through data, creative, and performance media. This isn’t your average media agency role. You won’t be lost in a 50 person team managing generic campaigns for boring clients. You’ll be hands-on, owning strategy and scaling ad performance with a team that lives and breathes growth. Think Google Ads, YouTube, Shopping, PMax — high-spend, high impact work with a team that actually gives a sht* about your development. What You'll Be Doing: • Running performance-first Google Ads campaigns across Search, Shopping, YouTube, and more, • Owning client strategy and scaling high-growth paid media accounts, • Analysing campaign data and turning insights into revenue-driving actions, • Testing, optimising, scaling — you know the drill, • Collaborating with killer creatives, paid social specialists, and brand leads, • Bringing fresh ideas, hustle, and clarity to every campaign you touch What We're Looking For: • 1-3 years hands-on with Google Ads (Search + Shopping essential), • Proven results managing £100k+/month ad spend, • Agency or performance environment experience, • Sharp with data, obsessed with performance, • Proactive, organised, and genuinely love what you do, • Confident communicator with clients (you’re not just a keyboard warrior) Why This Role Rocks: • Fully remote (UK-based) with flexible working, • Own your accounts. No micromanagement. Just trust + expectations, • Wellness budget + MacBook + iPhone + full home office setup, • Work with a genuinely fun, supportive team that moves fast, • You’ll be front-line with some of the hottest brands in eCommerce

Zero Surplus is East Anglia's premier communications recruitment agency, based just outside Cambridge. We're delighted to be working with one of the UK's leading medical communications agencies, seeking an Account Executive or Account Manager to join their dedicated and expanding team. Responsible f

If you’re a confident, client facing travel professional who fancies a step into Account Management, we could have the ideal role for you! We’re really pleased to be recruiting for a fantastic Travel Management Company who are looking to expand their Account Management team to help with their continuing growth plans. This Account Management Executive position is an entry level Account Manager however we do need you to know and understand how a corporate travel company works. It’s a brilliant opportunity to work for a company that’s recently secured a "Great Place to Work" accolade and who values their staff as individuals with clear development plans, support and empathy. What will your role as an Account Management Executive comprise? • Managing a portfolio of corporate clients ranging in business travel spend, ensuring the service they are receiving reflects the company ethos at all times., • Working closely with the Business Development, Reservations and Technology teams to maintain and oversee a seamless service across all departments for your clients., • Conducting regular client Teams calls reviews and in person visits., • Being a point of contact for any queries or issues and resolving them by working with the wider business., • Promoting the companies tech stack and identifying areas of growth for your client. The details: • Monday - Friday, • Home based (but we’re looking for someone within an easy commute to London & Buckinghamshire as there will be the requirement to attend client meetings in person)., • Excellent benefits including 25 days annual leave plus bank holidays, wellness and mental health schemes and much more!, • Salary is inline with a Junior Account Manager, please note this isn’t a senior role. This is an ideal position for someone from the travel sector who would love the opportunity to work within account management and the SME market. We’re looking for: • Knowledge of business travel- this could be from a TMC or a supplier., • Experience of handling corporate clients in a professional capacity., • Client facing experience (essential - could be in person or via Teams), • Excellent communication skills, • Thorough attention to detail, • A team player, • Passion for the industry with high service levels We’d love to hear from you if you think you match the criteria we’re looking for! Don’t hesitate to apply and we’ll contact you for an initial chat about the company before your CV is sent over.

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

We’re looking for an Account Manager Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We’ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We’ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We’re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers. Manage businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations. Build and maintain strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca. Adhere to our Compliance framework ensuring all customers are treated fairly. Liaise with varied teams within iwoca, you’ll need to effectively collaborate with Sales, Underwriting, Collections, Quality Assurance and Partnerships teams to achieve the best outcome for your customers. Drive change throughout the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca. Requirements We look for people who are smart, humble, motivated and who are always looking to improve. Ideally you'll have: Proven customer relationship management experience. Consultative sales skills that enable you to understand customer needs and match the right product or service to them. Experience explaining complex products and services to customers. A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance. Brilliant communication skills with an excellent telephone manner and a passion for delighting customers. A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates. Whilst we welcome applications from all qualified candidates, please note that this particular position does not offer visa sponsorship. Candidates must be eligible to work in the UK independently. Work-life balance is incredibly important at iwoca and we offer flexible working so you can make better use of your free time. This is a hybrid role in which you can split your time between the office and home. The salary Our base salary range in Leeds is £30,000 - £37,000 + bonus (OTE 20%). Our base salary range in London is £34,000 - £41,000 + bonus (OTE 20%). We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football… Two company retreats a year, we’ve been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days’ holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code

Account Manager (E-commerce) Function: Performance Creative | Account Management | UGC & Launch Execution Reports to: Senior Account Manager Location: Hybrid - The Roundhouse, Camden Compensation: £35,000 – £44,000 The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re looking for an Account Manager who is commercially sharp, strategically minded, and builds strong, trusted relationships with clients and stakeholders. Someone who enjoys fast-paced environments and takes pride in driving real outcomes for clients. You'll manage up to 5 accounts, acting as the day-to-day client lead across performance creative. You'll work closely with Strategists, Media Buyers, Creatives and UGC teams to deliver high-performing creative campaigns and keep clients confident at every stage. This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level. • Own day-to-day client communication across assigned accounts, • Lead client calls, updates, and check-ins with confidence and commercial context, • Translate client goals into clear briefs, timelines, and action plans - with an eye on feasibility and margin, • Act as the alignment point between client expectations and campaign delivery, • Coordinate internal teams (strategy, creative, production, UGC) - driving accountability, not just chasing progress, • Manage quality control across all deliverables, • Provide clients with a clear, confident narrative around performance and commercials, • Sign off on strategy before it reaches the client, ensuring commercial and delivery feasibility is validated, • Flag risks early with a recommended course of action or solution, • Protect account health - balancing client satisfaction, retention, and agency profitability, • 2+ years' experience in account management, client services or project coordination (agency preferred), • Exposure to UGC, social-first creative or performance marketing, • Strong communication skills — clear, calm, and confident with clients and internally, • Commercial awareness — you understand that great outcomes need to be profitable ones, • Organised and process-driven, comfortable managing multiple accounts without losing grip on the details, • Curiosity and eagerness to learn how performance creative drives growth, • Familiarity with Meta & TikTok ecosystems (conceptually, not buying), • A proactive, decision-led mindset — you move with intent, not just instruction, • Outcome-led - you focus on results and see delivery through with purpose, • Commercially aware - you understand the agency dynamic as well as the client’s needs, • Alignment-driven - you bring teams and priorities together to keep things moving, • Launch-minded - you’re comfortable with pace, pressure, and key delivery moments, • Client-first - you build trust through clarity, honesty and follow-through, • Process-oriented - you create structure and keep things running smoothly, • Coachable and ambitious - you’re keen to grow into a role where you make decisions, not just support them, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programs., • Dynamic Culture: A fun, happiness-driven environment with regular team-building activities and a beautiful Central London office.

Technical Account Manager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The Technical Account Manager (TAM) sits within our Technical Services team and reports to the Technical Account Management Lead. This customer-facing role blends technical expertise with consultative support, helping customers solve problems and get value from their data using Snowplow. We view customer activation as key to retention and success. TAMs work closely with clients to understand their data goals and design tailored implementations that drive business outcomes. We’re looking for a technically savvy, data-driven individual who thrives in a fast-paced environment and enjoys working with data teams to co-design solutions, implement use cases, and demonstrate impact. The role involves close collaboration with cross-functional teams—Engineering, Product, Sales, Support, and Marketing—to optimise customer strategies and expand use cases. What you'll be doing: ● Partner with various Snowplow team members to support customer accounts, collaborating with them to deliver value within their unique and complex organisations.● Provide consultation and advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems.● Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution – including front-end implementation, data modelling, real-time data processing, and more.● Educate and enable our customers through tailored workshops and advisory sessions.● Collaborate with our Solution Architects, to develop and evolve technical assets such as data models, implementation strategies, architectures, and supporting code to bring value to our customers as well as our internal teams.● Develop domain expertise in key verticals through deep customer collaborations, general research and industry events/conferences.● Work closely with the Customer Success and Strategic Account Management teams to develop long-term strategies and roadmaps for activation and adoption of Snowplow’s products. ● Continue learning and staying current with our products and related technologies, to assist and train both customers and other team members We’d Love to Hear From You If Have: ● A solid understanding of the data space - cloud infrastructure, database technologies, visualisation tools and other enabling technologies in the modern data stack.● Experience working either client-side or agency-side as an analyst, analytics engineer, data engineer, data consultant, or data scientist.● SQL and data modelling experience, and proficiency at manipulating data.● Experience with direct management of a customer portfolio for continual successPrevious experience designing and implementing complex software solutions, including gathering/developing requirements and interacting with senior technical stakeholders (e.g. CTO, VP, Tech Lead). ● Previous experience of using Snowplow, (either BDP or open source) is ideal but not required What We Offer You in Return: 💰 A competitive package, including share options🧘 Flexible working🏖 A generous holiday allowance no matter where you are in the world💻 MacBook and home office equipment allowance👪 Enhanced maternity, paternity, shared parental and adoption leave Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco.If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation).Par

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform.

SaaS Account Manager with a proven track record of account management within the public sector SaaS software space (ideally within the transport, logistics, plant management or national infrastructure sector) is sought on a remote basis by a SaaS scale up with a hub based near Birmingham. With a market leading cloud native solution that has attracted new private equity investment this SaaS Account Manager will play a lead role in shaping and delivering a customer account management strategy spanning customer onboarding through to new product promotion within key accounts. Due to the growth trajectory this Account Manager can expect a clear progression path within this highly flexible, forward thinking business. This SaaS Account Manager should have most of the following key skills: • At least 3 years SaaS account management experience, • Proven experience managing public sector accounts (ideally within national infrastructure, fleet, plant, transport or logistics sector), • A consultative, engaging sales/ client engagement approach, • Excellent stakeholder management & presentation skills, • A personal drive to succeed independently through hands on delivery This SaaS Account Manager will receive the following benefits • base salary of up £55,000 with realistic 80k OTE year one, • Long term remote working with flexible working hours (once a month in office), • Excellent progression opportunities, • 25 days holiday, • Pension scheme, • Regular salary and progression reviews, • A high performance, autonomous working environment So if you are a talented account manager who likes the sound of working in a PE backed,high growth, dynamic company with unparalleled earning potential and progression opportunities then please apply now to be considered. Birmingham (remote) SaaS, public sector, plant, fleet, logistics, transport, account management

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

🌍 Location: North & North West 💷 Salary: £51k-£66k Base (£61k-£80k total target companesation) 🕝 Employment type: Permanent, Full-Time What is Androlabs? Androlabs is the first pharmaceutical company that is entirely dedicated to men. Founded in February 2021 and headquartered in London, Androlabs is a fast-growing scaleup company. Our medicines are commercialised in 20+ countries throughout Europe, the UK and Australia. What is our mission and how do we work? Gender disparities in health awareness and access to routine check-ups and treatment can result in excess preventable deaths and illness. Globally, nearly twice as many male deaths are considered preventable compared to females, contributing to the concerning statistic that men live, on average, five years less than women. At Androlabs, our mission is to close the male life expectancy gap by tackling these issues head-on. We partner with healthcare professionals who treat patients daily and lead initiatives to raise awareness of men’s health, improve education, and remove barriers to care. We have already launched the first-ever men’s health pub, developed a leading patient education platform, built a HCP zone with CPD-accredited learning, convened scientific advisory committee meetings with 17 of Europe’s top KOLs, and facilitated publications that have evolved the field of men’s health treatment. By putting patients first and adopting a science-led approach, we are reshaping the traditional pharma model to deliver better outcomes across men’s health. Our mission is to improve outcomes for men, by helping them along their prevention and treatment journeys. We currently have two prescription products which have already been used millions of times by men across the EU and beyond. However, this is not nearly enough – men tend to be under-diagnosed and under-treated (especially for the two conditions we currently focus on – low testosterone and erectile dysfunction). We are re-evaluating the traditional model of the pharma industry and developing an alternative solution by prioritising targeted, science-led prescriber engagement. At Androlabs, our values — Knowledge and Transparency, Agency, First Principles Thinking, and Humility — define how we work. We’re an entrepreneurial, fast-growing company where you’re trusted to make decisions, take ownership, and deliver real impact in your work. You’ll have the freedom to drive ideas, accelerate growth, and develop alongside the business. If you enjoy collaborating across diverse teams and being empowered to shape both your own growth and the company’s success, Androlabs is where innovation thrives and excellence is the norm. Including our sister company, Simple Pharma, our diverse team of 40 people are based across 7 countries, and speak more than 10 languages. We are profitable, growing, and have big ambitions to create a world-leading men's health company that makes a difference in society. Androlabs is part of Tithonia Group, an entrepreneurial life sciences company. We are seeking an experienced and dynamic Regional Account Manager to join our UK team, focusing on the North & Northwest of England. The territory will cover from Cumbria down to Shropshire. This is a highly entrepreneurial role in an exciting, early-stage business where you will be encouraged to contribute ideas and help shape the company’s trajectory. What do you need to do to win? As an Androlabs Regional Account Manager, you will play a crucial role in driving the growth of our prescription medicine portfolio. Your primary goal will be to engage healthcare professionals (doctors, nurses, pharmacists, etc.) and introduce them to our innovative men's health treatment options and resources. Who will you work with? You will be part of a collaborative UK team, working alongside other Regional Account Managers and the UK Country Manager. Core Responsibilities • Relationship Building: Establish and maintain strong relationships with key stakeholders and healthcare professionals through effective and professional communication., • CRM Utilisation: Utilise CRM tools to prioritize and manage engagement with stakeholders in your assigned area., • Outreach and Support: Proactively reach out to specialists and nurses via email and phone to provide support, answer questions, and strengthen relationships., • Product Presentations: Conduct product briefings virtually or on-site at hospitals, providing comprehensive information and supporting materials., • Engagement Tracking: Monitor and record stakeholder interactions and engagement activities within our CRM system., • Objective and KPI Management: Maintain clear objectives and key performance indicators, ensuring alignment with overall sales goals., • Insight Sharing: Record and share valuable insights and learnings to enhance marketing strategies and efforts. Requirements Must-haves: • Proven sales experience within the healthcare sector (pharmaceuticals, medical devices or diagnostics) in the UK market., • Deep understanding of the UK healthcare ecosystem, including the NHS, private providers and healthcare professionals., • Genuine interest in advancing and growing a men's health platform and improving patient outcomes., • Ability to take full ownership of your territory and account plans, ensuring clear objectives, tactical actions, and measurable outcomes are defined and executed for each priority account., • Excellent communication skills with the ability to effectively engage with healthcare professionals., • Develop and maintain long-term partnerships with HCPs, KOLs, and other key stakeholders to build advocacy and trust., • Represent Androlabs at regional congresses, events, and scientific meetings., • Provide structured feedback from the field to support marketing, medical, and commercial strategies, • Entrepreneurial and mission-driven, with a strong passion for improving men’s health and a challenger mindset to disrupt and redefine the pharma space. Proactive, accountable, and adaptable within a fast-growing organisation., • Willingness to travel as needed to meet with stakeholders and attend meetings Nice to have: • ABPI qualification (or willingness to obtain it)., • Background in promoting prescription medicines, particularly in men’s health, urology or endocrinology., • Passion for improving men’s health and contributing to an innovative, purpose-driven mission.Experience selling testosterone or erectile dysfunction products., • Previous experience working with a CRM system. _ Competitive salary: £51,000 - £65,000 based on experience, ensuring you're rewarded fairly. ❤️ Comprehensive Private Medical Insurance: We've got you covered with top-tier health benefits. 🔋 Learning & Development: Enjoy an annual allowance for professional growth and development. 🏖 25 days of holidays a year (plus bank holidays). _ Work from anywhere: Flexibility to work from abroad for the entire month of August. 🌎 August Holiday Perk: Use 7 holiday days and get an additional 3 days free. ☀️Summer Hours: Enjoy 2pm Friday finishes during July and August. 🍿 Team Activities: We believe in the power of team bonding and regularly organise company-wide events and overseas company off-sites. 🚲 Cycle to Work Scheme ⚡High-Performance Team: Join an ambitious and dynamic team that’s passionate about excellence. ⏫ Continuous Investment: Benefit from ample training opportunities and resources. 🗻 Career Growth: Experience rapid professional and personal development, opening doors to multiple career paths. Androlabs is a meritocracy - we hire based on people's skills, experiences, and potential to contribute to our success.

Healthcare Account Manager phs Healthcare Location: Hybrid- Home/ National Permanent Full-time Role Overview At phs Group, we place people at the heart of everything we do. We believe in a culture driven by innovation, excellence, and sustainability. As a Healthcare Account Manager in our Healthcare division, you'll be an integral part of a team that lives by these values every day, shaping the future of our services and impacting the industry significantly. In this pivotal role, you will manage and develop our portfolio of accounts in the healthcare sector. Your actions will directly contribute to our purpose - to innovate and excel in providing top-tier hygiene services while upholding our commitment to sustainability. This position demands a proactive approach in understanding the unique challenges and opportunities within this sector. The Healthcare Account Manager will be a commercially focused relationship builder with a passion for delivering exceptional customer experiences. The ideal person will have experience in generating new business and managing accounts, thriving in a fast-paced commercial environment. They will be persistent in their pursuit of new business opportunities and effective account management. What will you be doing as a Healthcare Account Manager? • Establish and maintain strong relationships with Key Opinion Leaders (KOLs) within designated accounts in the healthcare sector to enhance existing revenue and secure new business, achieving new business targets., • Create a strategic plan to protect, expand, and acquire business within a specified group of prospective accounts., • Develop precise forecasts and implement tailored business plans that align with the objectives of both phs Group and its clients, prioritising customised and innovative solutions while meeting new business and retention goals., • Serve as the primary point of contact to cultivate strong, long-lasting relationships with clients by delivering a responsive, customer-centric approach to managing accounts., • Generate and analyse industry-specific reports, including performance and ESG reports, to identify growth opportunities and risks. Communicate these insights to clients, helping them achieve their individual performance and ESG targets., • Collaborate closely with internal teams (including tenders, marketing, commercial, customer service and executive support) to ensure a cohesive and industry-specific approach to account management., • Promote and nurture a positive team culture, demonstrating a collaborative and supportive approach in all interactions with colleagues. Who You Are?, • Exceptional face-to-face and written communication skills, capable of influencing and collaborating effectively across various business areas both internally and externally., • A self-starter. Independent, with strong planning and organisational skills, thriving in a dynamic environment., • A commercially savvy, analytical thinker, • Demonstrable understanding of sales methodologies, • Demonstrable success in managing accounts, preferably within the healthcare sector, alongside a proven track record in prospecting new business opportunities., • A strong knowledge of the healthcare landscape., • A knowledge of waste segregation and HTM07-01., • Has high energy and demonstrates a tenacious and resilient approach., • Thrives in a high-pressure commercial environment. What do phs offer?, • Base salary of £40- 45,000.00 (depending on experience), attractive OTE plus uncapped earnings, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • phs perks– savings from over 800 UK retailers, • Access to Digital GP for you and you household, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training, • Career Development- A role that will enable you to develop through exposure to an array of healthcare verticals in a company that encourages personal and professional development through our internal learning platform as well as access to external training providers. Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

A leading UK-based food manufacturer is seeking a dynamic and experienced Sales Account Manager to support its continued growth across retail, business, and event channels nationwide. Remote Based Position The company produces and distributes high-quality food products and is expanding its footprint across a range of sectors. This role offers an exciting opportunity for a commercially minded individual to join a fast-growing business and play a key part in its sales strategy. Key Responsibilities: Manage and develop a portfolio of existing accounts across the retail, hospitality, corporate, and event sectors. Identify and secure new business opportunities, with a focus on expanding the company’s presence in target markets. Collaborate with internal teams—including production, marketing, and logistics—to ensure a seamless customer experience. Deliver sales reports, analyse performance, and provide market feedback to support strategic planning. Represent the business at trade shows, industry events, and client meetings throughout the UK. Candidate Profile: Proven experience in sales or account management, ideally within the food or FMCG sector. Strong commercial acumen and a track record of delivering revenue growth. Excellent communication, negotiation, and relationship-building skills. Highly motivated, with the ability to work autonomously and as part of a wider team. Flexibility to travel regularly across the UK.

Our client is seeking a skilled E-Commerce Performance Account Manager to support a growing portfolio of online brands, as an Independent Contractor.This fully remote opportunity is ideal for someone with a strong background in performance marketing and account management who thrives in a fast-paced

Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. Supporting client communications and helping manage client expectations. The Client Relationship Manager role assists

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management. Key responsibilities include managing daily inquiries such as onboarding, billing, and metering, procuring MOP/DA/DC contracts, and providing in-depth analysis reports. If you have extensive experience in the energy sector, exceptional analytical abilities, and a proven track record of fostering strong client relationships with a proactive, collaborative approach—apply today! Key responsibilities for the TPI Account Manager: • Managing and building strong relationships for portfolio of B2B clients, • Procurement of energy and water contracts (fixed and flex), • Management of billing issues & queries on behalf of clients, • Managing and procuring MOP / DA / DC contracts, • Prepare consumption, CCA, SECR, Flex & TCR analysis reports, • Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan, • Analyse and interpret consumption data, performance and reports and provide insight, • Manage client complaints/queries ensuring meeting agreed SLA’s, • Provide support in client meetings and present market overviews and trends to stakeholders Skills and experience required for the TPI Account Manager: • Good knowledge of the UK Energy Industry, its operations across both power and gas, • Strong communication skills, able to influence stakeholders and build long term relationships, • Strong analytical skills in relation to tariffs, the energy sector and legislative requirements, • Competent in Excel (intermediate to advanced level), • Strong communication skills, able to influence stakeholders and build long term relationships, • Solid admin / organisation, can manage high volume workflows without comprising quality, • Degree level education or equivalent industry experience Ref: 14990 Role: TPI Account Manager Location: Hybrid - Cumbernauld, Glasgow Salary: 35K-45K DOE plus bonus Benefits: Private healthcare + pension + flex working + investment in personal and professional development.

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire.

One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering Sage X3 for manufacturing and distribution, and Sage Intacct for services-led businesses. Their consulting team brings deep industry expertise and long-term customer partnerships across the UK and North America — and they're growing. They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. The successful candidate will be the person clients count on when something goes wrong — taking ownership of issues, digging in to find solutions, and seeing every ticket through to resolution. This role works closely with Inixion's Development and Technical Consulting teams, and with third parties where needed, to keep clients running smoothly. This is a full-time remote role. • Receive, own, and resolve support tickets raised by Inixion clients — taking full accountability from first contact to resolution., • Use remote access tools to diagnose and troubleshoot issues directly within client environments., • Analyse, replicate, and resolve support cases within Inixion's escalation guidelines., • Liaise with internal departments — Development, Technical Consulting, and management — to drive swift resolution of outstanding issues., • Maintain thorough, clear documentation on all tickets to support team continuity and knowledge sharing., • Communicate proactively with your manager, flagging issues as they arise rather than after the fact., • Uphold a high standard of written and verbal communication with clients at all times., • Support colleagues when capacity or complexity demands it., • Travel to client sites and internal Inixion meetings as required. Required • Solid working knowledge of Sage X3 — either as a super user or in a support/consulting capacity, including technical experience., • Confident, professional, and able to work independently with minimal direction., • Strong organisational and analytical skills with a methodical approach to problem-solving., • Clear, professional communicator — both in writing and verbally. Nice to Have • Experience with Sage Intacct., • Familiarity with Microsoft SQL and/or Crystal Reports., • Proficiency in Microsoft Office. £38,000 - £40,000 a year • Location: Remote (UK), • Employment Type: Full-Time, • Bonus: 7.5% Annually, • Hours: Monday–Friday, 9:00am–5:30pm (flexibility required for on-site visits and agreed extended hours), • Holiday: 20 days per year, increasing annually to a maximum of 25 days, • Private Health: Eligible to join after 6-month probationary period, • Pension: Eligible to join after 3 months, • Bonus Scheme: Eligible after 6-month probationary period, • Life Assurance: Eligible after 6-month probationary period, • Broadband/Mobile Allowance: Included We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)