Customer & Sales Administrator
3 days ago
Livingston
Escape Recruitment Services Commercial Division are working on behalf of our client, a successful and well-established manufacturing organisation based in Livingston. They are offering an excellent opportunity for an experienced Customer & Sales Administrator to join their team on a permanent basis. Key Responsibilities • Manage a portfolio of customer accounts, building and maintaining strong relationships, • Process customer orders and track them through to delivery, • Allocate stock accurately to customer orders, • Provide customer account reports and forecasts to internal stakeholders, • Collaborate with internal departments throughout the order lifecycle, • Resolve issues promptly, providing effective and customer-focused solutions Background and Experience Required • Proven experience in a similar role such as Customer Administrator, Sales Administrator, or Account Manager, • Background in a fast-paced manufacturing, supply chain, or distribution environment, • Strong customer service and relationship management skills, • Excellent attention to detail and high level of accuracy, • Confident IT skills, including MS Word, Excel, and experience with CRM or ERP systems, • Clear and professional communication skills, both written and verbal