Customer Support Jobs in Reading

Service Engineer West Europe

Service Engineer West Europe

ADB SAFEGATE

Service Engineer West Europe. Note: This position requires frequent and sometimes last-minute traveling, mainly through Europe. Please refrain from applying if this poses a problem for you. ABD Sa

pin iconReading, ENG
25 days ago

Broadcast Engineer

Christy Media Solutions

Broadcast Engineer. A leading video technology consultancy with an excellent reputation are currently looking to expand their team with the recruitment of a Broadcast Engineer where you will be respo

pin iconReading, ENG
30 days ago

Implementation Consultant Unit4 Finance ERP

Unit4

Implementation Consultant Unit4 Finance ERP. Company Description We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions.

pin iconReading, ENG
4 days ago

Digital Development Manager (6month FTC)

Three UK

Digital Development Manager (6month FTC). As a Digital Development Manager at Three you will work in one of ten multi-disciplined, self-managing agile teams responsible for delivering awesome solutio

pin iconReading, ENG
4 days ago

Principal Sales Consultant, Education Sales

Oracle

Principal Sales Consultant, Education Sales. The Education Sales Consulting team supports the Oracle University sales organization in EMEA in positioning, designing and developing education services

pin iconReading, ENG
5 days ago

Graduate Scheme - Business Development, Commercial (J11072:M4)

Pareto Law

Graduate Scheme - Business Development, Commercial (J11072:M4). Job Title: Graduate Scheme – Business Development (Commercial) Salary: £24k basic, £32k with OTE Sector: Financial Services Our clien

pin iconReading, ENG
7 days ago

Technical Support Engineer

W&G Recruitment

Technical Support Engineer. Enterprise Technical Support & Escalations Engineer – Reading --------------------------- An Enterprise Technical Support Engineer is a technical expert of the Customer Su

pin iconReading, ENG
7 days ago

Systems & Operations Coordinator - 8 months FTC

Three UK

Systems & Operations Coordinator - 8 months FTC. The Collections Systems team sits within a Finance Operations department and is responsible for the maintenance and housekeeping of Three UK’s consume

pin iconReading, ENG
7 days ago

Sales Consultant

IMSM

Sales Consultant. Experienced (B2B) Business to Business Executive required. Are you happy working on a self-employed basis? * Opportunities for Growth and Development. * Incomparable Product Trainin

pin iconReading, ENG
8 days ago

2nd Line Support Analyst

Concept Resourcing

2nd Line Support Analyst. 2nd Line Support Analyst – Reading / Oxford / Slough / Berkshire Salary: £25,000 - £30,000 per annum + £2,700 Shift Allowance Global IT services company Shift pattern – 4 on

pin iconReading, ENG
8 days ago

Senior Radio Frequency Design Engineer

First Point Group

Senior Radio Frequency Design Engineer. Are you an RF Engineer that is looking for their next opportunity within the UK telco market? Would you like the chance to work on the latest technologies such

pin iconReading, ENG
8 days ago

1st Line Support Engineer

Concept Resourcing

1st Line Support Engineer. 1st Line Technical Support Analyst - £21,000 - £24,000 - Reading Role: 1st Line Support Location: Reading Salary: £21,000 - £24,000 Industry: MSP Are you an experienced t

pin iconReading, ENG
8 days ago
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Customer Support

Customer support jobs are part of the customer service industry. Customer support provides guidance to clients about products/services, solves any issues and answers queries. It entails tasks such as giving aid with onboarding, resolving customer problems, upgrading clients or changing service levels and troubleshooting. Customer support can be based through ticket-based help desks, email support, call centers, social media and more. 

This component is an essential part of businesses-no matter how big or small. It ensures consumers’ happiness, engagement and builds consumer loyalty. Also, it’s a great marketing channel as customers can provide feedback directly to the company about product and service quality. 

Whilst customer service is an umbrella term that covers all customer interactions to improve relationships, customer support is just one method utilised to achieve . For instance, when you go to a restaurant, you’ll be received and shown to your table by a waiter. You’ll order food, you’ll eat it and have your bill processed. Each of these touchpoints comes under customer service.  To obtain a customer support job, having your GCSEs’ completed will work in your favour. The ideal candidate will have great communication and interpersonal skills, patience and the ability to multi-task and manage stress. The average salary for a customer support agent is £11.20/hour.  

Here are some popular roles under customer support:

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