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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. \n KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. \n KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. \n Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. \n We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. \n As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. \n You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. \n Team leadership & development \n You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. \n Delivery and quality performance \n You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. \n Courier and partner management \n You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. \n Customer insight and process improvement \n You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. \n International readiness and scaling \n You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. \n Experienced and customer-obsessed \n You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. \n Data-driven and detail-focused \n You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. \n Hands-on and solutions-led \n You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. \n Strategic and scalable thinker \n You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. \n Collaborative team leader \n You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. \n What We Offer: \n\n • \n Career-defining opportunity: Play a pivotal role in scaling our brand quickly. \n • \n Competitive package: \n \n • \n Competitive salary \n • \n AXA Health Insurance, including optical and dental coverage \n • \n Annual personal development budget \n • \n Company-contributed pension \n \n • \n Culture and perks: \n \n • \n A small, close-knit team with no egos \n • \n 33 days of holiday each year (inclusive of bank holidays) plus your birthday off \n • \n 4-week Work From Anywhere (WFA) policy \n • \n 12-week maternity/paternity leave policy \n • \n Up to 2 days WFH (Work From Home) every week \n • \n Discount on KatKin fresh meals \n • \n Cat (and dog) friendly office \n \n\n Send your CV and brief responses to the following questions to nikki@katkin.com: \n\n • \n Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? \n • \n Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? \n • \n Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? \n • \n Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this? \n

Last mile is a $500B industry powering digital commerce but managed largely with self managed API integrations. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, customer engagement, and post-purchase experience. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. We are working towards a mission of processing a double digit percentage of every physical last-mile transaction. We achieve this by providing top of the market modules for each step of the customer journey and leveraging the network effects from having more information that allows traditional competitors to collaborate. It’s a big mission, but we are already seeing strong market pull as we are already serving some of the largest retailers in the world like Walmart, 7-Eleven and Woolworths. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and has raised funding from top investors, including Y-Combinator and a16z, to build the world’s best logistics infrastructure platform. We are based in SF. As a Logistics Product Manager, you’ll own the design, rollout, and optimization of delivery workflows for our largest and most strategic customers. You'll serve as the connective tissue between customers, our internal teams (engineering, operations, success), and third-party delivery partners. Your goal: build scalable logistics products and infrastructure that drive delivery volume and customer satisfaction. This role is ideal for someone who thrives at the intersection of product, ops, and execution—someone who can think strategically, move fast, and obsess over outcomes. Design & Deploy Logistics Solutions: Collaborate with customers to understand their delivery needs, order flows, and operational constraints—and translate that into scalable product configurations. Drive Product Outcomes: Act as a voice of the customer, using feedback and insights to shape features, workflows, and internal tooling. Collaborate tightly with engineering to evolve our delivery platform. Own High-Impact Implementations: Manage onboarding and expansion for our most important accounts—ensuring the product is deployed smoothly and optimized for performance. Bridge Tech & Ops: Work with our operations team and delivery partners to troubleshoot edge cases, build workflows for complex scenarios, and ensure reliability at scale. Influence Roadmap: Identify and advocate for features that increase volume, improve delivery reliability, and enhance the customer experience. Represent Nash: Lead customer conversations, demos, and strategic planning sessions, especially when launching new delivery models or regions. Have 4+ years of relevant experience (e.g., product management, operations strategy, logistics/supply chain, consulting, or startup experience). Understand marketplace dynamics, logistics systems, or API-driven platforms. Communicate clearly and work cross-functionally with technical and non-technical teams. Are scrappy, resourceful, and eager to build from 0 to 1—quickly. Enjoy solving real-world operations problems through systems and software. Bonus: Experience with delivery tech (e.g., route optimization, dispatching, fleet management), or a background in CS/engineering. ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance

Become a Self-Employed Delivery Driver with Evri and Start Earning This Summer Looking to boost your income over the summer months? Whether you're saving for a holiday, covering extra expenses, or just want more cash in your pocket, now’s the perfect time to get started. Make your application after reading the following skill and qualification requirements for this position. Join Evri as a self-employed delivery driver and start earning in days, not weeks with our fast-track application process. Why Join Evri This Summer? ~ 500 bonus, after you have delivered your first 500 parcels* ~ Perfect for summer schedules: more days, less hours – flexible 4–6 hour shifts that fit around holidays, childcare, or other commitments ~ Your in control, enjoy the freedom of self-employed work ~ Local routes available , deliver in your community ~ Get ahead for our Peak season this autumn and winter by refining your deliver skills and car loading so you can be ready for the Christmas rush ~ Fuel top-ups available to help with the cost of living – we’ve got you covered! Collect parcels from your local Evri depot Deliver in your local area on a schedule that works for you (typically 4-6 hours per day) Earn £15-£18 (Opportunity to Earn) which is based on a competitive rate per parcel (piece-rate) and is regularly exceeded by couriers once up to speed! Your hourly earnings are driven by volume and efficiency, and we boost your income in line with experienced couriers to ensure you earn at least the daily earnings from your delivery unit and help you get your feet off the ground. xrnqpay Get Started Today Make the most of the summer with flexible work that fits around your life. *£500 Payment is made to new couriers, after you have completed 500 parcel deliveries within your first 21 days on a round allocated to you by us in the delivery unit location advertised

🌏 Located remotely (must live in UTC-5 to UTC+2 time zones to apply) 💸 Salary £110,000 👯 Working in the Engineering team Want to ditch the commute, keep meetings to a minimum, and join a team of talented, experienced, and friendly folks? Do you do your best work when you have the freedom to work flexibly and the autonomy to make your own decisions and try new things? We are a profitable, independent company with a fully remote team working asynchronously across Europe, Canada, and South America. We’re building high-quality products for our users in the last-mile delivery space and working on solving complex, real-world problems for drivers, courier companies, retailers, and anyone who receives a delivery! If you’re an experienced Backend Staff Software Engineer who enjoys working closely with product, design, and engineering - and you like tackling complex backend architecture challenges - we think you’ll be right at home here. Just a few of the things we offer on top of salary: Fully remote Flexible working Equity options Annual company performance bonus 32 days of paid holiday Enhanced PTO for parental leave Annual company events and meet-ups We also make sure you have the tools, space, and support to do your best work: £3,200 every three years for a new laptop £500 a year towards new tech or your home office £1,000 a year for learning and development £1,000 a year for conferences £1,000 a year for wellbeing 💫 If you’d like more info about our benefits or to get a better feel for how we work day to day, you can find more in our and on our . As one of a team of three backend engineers, you’ll work across the systems that underpin our products, and focus on reliability, security, and keeping things running smoothly in production. In practice, that means building and improving backend services, supporting distributed systems, and making sure we have the right observability approach in place, from logging through to alerting, so issues are easier to spot and quicker to resolve. You’ll take the lead across multiple backend components, whether that’s shaping system design, digging into complex production behaviour, or driving longer-term improvements to workflows, deployments, and platform performance. As the stack evolves, you’ll be part of conversations about new backend and cloud technologies and deciding what’s worth adopting. A few things that are worth knowing up front: There are no daily stand-ups or lots of recurring ceremonies. On average, you’ll have one meeting a week, and the rest happens asynchronously. You won’t be handed a spec and asked to implement it without question. You’ll work closely with PMs and designers, ask the right questions early, and help shape the technical approach. It’s not a people management role. We don’t work in a traditional management structure, so leadership here comes through technical ownership, leading projects, and supporting the team as you go. And while we do like moving quickly, we don’t ship to hit an arbitrary deadline. The goal is to build things exceptionally well, stay pragmatic, and avoid creating future problems. Comfortable working with a high level of autonomy, while staying pragmatic, collaborative, and open to feedback Experience building and operating large-scale backend systems Experience designing and working with distributed systems, cloud-native architectures, infrastructure as code, and service reliability Experience with at least one modern backend language such as Go, TypeScript, Java, or Python Able to lead complex engineering initiatives and bring technical clarity to ambiguous problems A solid foundation in API design, data modelling, and scalable storage strategies Experience in diagnosing performance issues and supporting high-availability production systems Familiarity with CI/CD pipelines, automated testing, IaC, and modern deployment tooling Good technical judgement, and the ability to communicate decisions clearly and thoughtfully Programming Language: Node/Typescript Databases: PostgreSQL, Firestore Cloud Provider: Google Cloud Monitoring, Observability & Logging: Prometheus, Grafana, Honeycomb, Google Cloud Back in 2017, we saw an issue with last-mile delivery. Delivery drivers have a complicated and stressful job, and although delivery software existed, it neglected the driver experience. We set out to create the app that puts drivers first. We were astounded by the response we received. Drivers told us their job was far less stressful, and they got home earlier every day. Within our first year, we had almost 1,000 customers, $100k in ARR, and a team consisting of our two co-founders, Jack and Pol. Now, with a lean team of ~50 talented people, we’ve grown to $25M ARR, helping over 100,000 drivers deliver more than 1.4 billion packages worldwide—about 40 every second! Our hiring process for this role has four stages, which usually takes ~three weeks. At every step, you will have the opportunity to ask questions and make sure that we are the right choice for you. 1) Meet our recruiter You’ll have a video call with our TA Director, _, who will tell you more about Spoke and get to know you, too. 2) Meet the hiring manager You’ll have a video call with _, our Engineering Manager and the person this role reports to, to discuss your technical skills and experience in more detail. 3) Paid take-home project At this stage, we will invite you to take part in a paid take-home project that gives you a chance to showcase your skills and a flavor of the types of challenges you’ll be working on here at Spoke. 4) Final call You’ll have a 30-minute final video call with our Founder and CEO, _, an informal chat, and an opportunity to meet. 🌿 If you need us to make any adjustments to our interview process, or if I can make you more comfortable for our first call, please let me know. Sadie Remote£110,000 - £110,000 per yearEngineeringUK Your application has been successfully submitted! _

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Your Schedule. Your Goals. Start Delivering with Uber Eats. What is Uber Eats? Delivering with Uber Eats offers a flexible way of making money. It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work. See how delivering with the Uber app can help you make money flexibly. Why Deliver With Uber Eats?: You are your own boss. You decide how much or little you want to deliver and earn. You can receive your earnings weekly or even instantly (50p charge). Terms and fees apply. Grab your car, bike, motorbike, or scooter and be a delivery person whenever you want—for an hour, a weekend, or throughout the week. Keep 100% of your tips. Uber is available for delivery in hundreds of cities, large or small, around the world. Deliver where you live. Requirements to Deliver: Be at least 18 years old Have the right to work in the UK (and documents to support this) Access to your own delivery vehicle (bike, motorbike, car) Insulated bag for food delivery A smartphone (for navigation and delivery app use) Additional Information: If you have ever done delivery driving, rideshare, courier work, or transportation, you may want to also try delivering with Uber Eats How to Sign Up 1) Click to sign up and complete your registration process. 2) Submit the required documents depending on the vehicle you will deliver with. 3) Complete a background check. 4) Once approved, download the app and get started.

Pay Rate: £13.81 per hour Contract: Temporary for 3 months, with a strong likelihood of extension through to the end of the year Hours: 39 hours per week, working any 5 days out of 7 Shifts: 9am-5pm or 10am-6pm Are you a people person with strong tech skills and a passion for training others? We're looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed. As a Courier Trainer, you'll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence. What You'll Be Doing Deliver onboarding and training support to new couriers Support the efficient allocation of work across courier teams Monitor parcel scanning activity and courier readiness throughout the day Ensure parcels are processed correctly and ready for compliant collection Identify operational risks and raise escalations in a timely manner Support resource planning and highlight potential gaps before they impact service Resolve local operational issues, including late couriers, missing parcels, and scanning delays Provide guidance on manifests, routing queries, and delivery exceptions Share operational feedback and updates with Territory Managers Build positive, professional relationships with couriers and service providers on-site What We're Looking For Strong IT skills and confidence using laptops, smartphones, and delivery apps Previous experience in customer service, retail, training, logistics, or a similar people-focused environment Excellent communication and coaching skills Strong problem-solving abilities and confidence escalating issues when required Ability to work independently and prioritise tasks in a fast-moving environment A proactive, positive attitude and a willingness to support the wider operation Physical Requirements This is a hands-on operational role. While training and support are key elements of the position, some manual handling will also be required. Candidates should be comfortable working in a warehouse or parcel environment and willing to assist with parcel movement and operational tasks when needed. What's in It for You? Immediate start available Competitive pay of £13.81 per hour 39-hour working week Dynamic and supportive team environment Opportunity to gain valuable experience within a leading logistics operation Strong potential for extension through to the end of the year If you're confident with technology, enjoy developing people, and thrive in a busy operational environment, we'd love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age