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  • Courier, South London
    Courier, South London
    hace 2 meses
    £18 por hora
    Jornada parcial
    London

    Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home — simply, reliably, and with pride. We’re looking for a Courier Lead for South London to own deliveries in the area and help us build a reliable, high-quality experience from day one. This role is more than just delivery. You’ll be our on-the-ground lead in South London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow. Your role (South London Lead) As the South London Courier Lead, you’ll: • Shop and pack grocery orders directly from African & Caribbean markets, • Lead deliveries across South London (primary coverage area), • Be the main point person for South-side routes, reliability, and execution, • Communicate clearly with customers and Aya’s ops team during each shift, • Flag issues early (store closures, out-of-stock items, delays, routing challenges), • Handle items with care, accuracy, and pride, • Represent Aya’s values of professionalism, warmth, and cultural authenticity You’re not just delivering — you’re helping us prove this model works in South London. Shift details 🕓 Shift window: 4:15 PM – 7:15 PM 💷 Base pay: £18/hour 🧾 Guaranteed minimum: £75–£80 per shift (you’re paid even if volume is light) 🚴‍♀️ Our ideal candidate has a: motorcycle or e-bike As our South London lead, consistency matters more than volume — we’re building reliability first. Who we’re looking for ✅ Based in or very familiar with South London ✅ Comfortable navigating areas like Brixton, Peckham ✅ Reliable, punctual, and highly organized ✅ Friendly, professional, and customer-first ✅ Proud of your roots and excited to serve the community ✅ Confident using mobile apps for routing, messaging, and delivery updates ✅ Comfortable taking light ownership and responsibility for your zone Bonuses & recognition ✨ Monthly reliability bonus: £50–£100 for 100% on-time delivery 🌟 Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise 🛍️ Aya-branded gear 📈 Opportunity to grow into expanded responsibility as we scale South London Requirements • Legal right to work in the UK, • Access to a bike, e-bike, scooter, or car, • Availability for weekday and/or weekend shifts (4:15–7:15 PM), • Strong communication and attention to detail Why join Aya? ✨ You’re not “just a courier” — you’re helping build something meaningful ✨ Work rooted in culture, community, and pride ✨ Be part of a small, ambitious team shaping the future of African & Caribbean commerce ✨ Real opportunity to grow as Aya expands across London

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  • Fulfillment Assistant
    Fulfillment Assistant
    hace 16 días
    £12.21 por hora
    Jornada completa
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and stock movements to events and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Deliveries & Quality Control Manage incoming deliveries and carry out quality control checks on received stock Complete QC reports and delivery records accurately Communicate with couriers and delivery drivers Assist with allocating and organising deliveries Rotate stock to ensure FIFO (first in, first out) processes are followed Support and maintain Goods In Quality Control procedures Events Support Pack and prepare equipment and stock for events Maintain and update events inventory Collaborate with the Marketing team to support event logistics Control and replenish event-related stock Coordinate admin tasks between fulfilment and marketing Keep the events room organised and well-maintained Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

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