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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

We welcome applications from Detective Sergeants seeking a new and rewarding challenge.

If you are a serving Detective looking for a fresh start in a force that values community policing, personal development, and work-life balance, Hertfordshire Constabulary could be your next move. Trainee Detective Constable (T/DC) programme.

Marqeta is seeking a Senior Security Engineer to join our Security Operations and Response Team.This role involves investigating security incidents, monitoring for cyber threats, and serving as an incident commander during security events.The ideal candidate will have over 5 years of experience in s

Hertfordshire Constabulary is seeking serving Detectives, including Detective Constables and Detective Sergeants, for community policing and safeguarding roles.

Mitie Cleaning & Hygiene Services is seeking a full-time Store Detective across various locations in Greater London.

Mitie is seeking a Store Detective to operate across its network of stores in Greater London, with a pay of £18.

Counter Terrorism Policing is seeking a Detective Inspector to join the Fixed Intelligence Management Unit in Lancashire.

We are looking for a Store Detective to join our team across multiple locations including M&S Camden, Islington, Southgate, Barnet, Hampstead. As a Store Detective for the UK's premier high street retailer, you will work across our network of stores using your observational skills to prevent theft o

An exciting opportunity has arisen for a Detective Inspector to join CTPNW as an Intelligence Manager within the Fixed Intelligence Management Unit (FIMU) for the Lancashire/Cumbria Hub. The FIMU is comprised of four teams of officers and staff, each working to a Detective Sergeant or intelligence s

Thames Valley Police is seeking Detective Sergeants to lead the Undercover Online CSAE team, working with multiple agencies to combat Child Sexual Abuse and Exploitation.

You will supervise and manage a hybrid team of friendly and highly driven, Police Constables, Detective Constables and Detective Staff Investigators undertaking both reactive and pro‑active, intelligence‑led investigations, operations, and enforcements. Derbyshire Constabulary are looking for Tr

West Midlands Police is seeking a Detective Constable through the Detective PCEP route.

M&S Store detective 45 hrs per week, 5 days a week including weekends. As a Store Detective, you will operate across their network of stores and utilise your observation skills to help prevent theft of stock. The work of the Detective team is crucial in the identification, apprehension and prosecuti

Join FARA, a charity with over 30 years of experience and 39 charity shops across London.By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.As a volunteer, y

Position: Detectives and Criminal Investigators Type: Contract Compensation: $65–$115/hour Location: US, UK, or Canada Duration: Through mid 2026 Commitment: 15+ hours/week Role Responsibilities Design questions related to your occupation as a Detective and Criminal Investigator. Qualifications Mu

FARA, a charity with over 30 years of experience, is seeking a Toy Detective Volunteer for their Chiswick Kids shop.

Position: Detectives and Criminal Investigators Type: Contract Compensation: $65–$115/hour Location: US, UK, or Canada Duration: Through mid 2026 Commitment: 15+ hours/week Role Responsibilities Design questions related to your occupation as a Detective and Criminal Investigator. Qualifications Mu

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Position: Detectives and Criminal Investigators Type: Contract Compensation: $65–$115/hour Location: US, UK, or Canada Duration: Through mid 2026 Commitment: 15+ hours/week Role Responsibilities Design questions related to your occupation as a Detective and Criminal Investigator. Qualifications Mu

Please note that salary will be pro-rated for part-time and term-time hours.We have an excellent opportunity for a number of cleaning positions available across East Dunbartonshire within our Education and Corporate estate.There are a variety of full time and part time positions, including morning a

Position: Detectives and Criminal Investigators Type: Contract Compensation: $65–$115/hour Location: US, UK, or Canada Duration: Through mid 2026 Commitment: 15+ hours/week Role Responsibilities Design questions related to your occupation as a Detective and Criminal Investigator. Qualifications Mu

With over 25 years' experience, and more than 250 care homes and hospitals, Barchester healthcare is one of the largest care home providers in the UK.Our mission is to provide the best possible person-centred care to elderly and vulnerable people, and we're continually growing and improving

Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.ASSIST – FM Contribution to Cl

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an.When it comes to keeping your site spick and span, we will need you to bring your 'A' game.We love to entertain! It's in our DNA!.We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Are

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

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Job Description Closing date: 19-05-2026 Warehouse Operative - Night Shift - Biggleswade £12.Night shift (10pm – 6am), 5 over 7 days including weekends.The Co-op, Biggleswade Distribution Centre, Pegasus Drive, Biggleswade, SG18 8YY.Please check you can reliably commute to the warehou

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Company Description At CCH Group, were more than a care provider were a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, weve grown into the nations largest care company, with over 260 locations and 14,000 care professionals delivering 1

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