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Job Title: E-commerce Manager Brand: Kaiia The Label Location: Manchester Reports into: CEO About Kaiia Kaiia is a fast-growing, social-first athleisure brand built on community, confidence and everyday essentials. Born in the UK and powered by our community, we create comfortable, elevated pieces designed for real life, from campus to coffee runs, workouts to weekends. As Kaiia continues to scale across website, app and international markets, we’re investing in a more immersive, intuitive and engaging digital experience. We’re now looking for an E-commerce Manager to play a pivotal role in shaping how our community discovers, shops and connects with Kaiia online, driving performance today while building long-term customer value for the future. The Role The E-commerce Manager owns the day-to-day performance of the website and the Kaiia app, with a focus on driving revenue, improving conversion and delivering a smooth, engaging shopping experience. This role plays a key part in supporting international growth, evolving the website experience, growing the app as a core commerce channel, and working closely with CRM to increase retention and lifetime value. Working cross-functionally with Marketing, Brand, Creative, Merchandising, Tech and Performance teams, you will help bring Kaiia’s digital vision to life in a way that feels intuitive, social-first and customer-led. Key Responsibilities E-commerce Performance & Insight • Own daily and weekly trading performance across website and app, • Monitor traffic behaviour, conversion drivers, AOV, repeat rate and retention, • Use analytics and insight to inform trading decisions and priorities, • Provide clear, data-led recommendations in trade meetings International Growth • Support the launch and optimisation of international markets (Ireland, EU and future markets), • Ensure localised site and app experiences, including pricing, content, reviews and UX, • Optimise international customer journeys to improve trust, conversion and repeat purchase Website Experience (Website of the Future) • Own the end-to-end onsite customer journey from homepage through to checkout, • Evolve the website into a social-first, video-led experience, including shoppable content, UGC and creator-led storytelling, • Improve navigation, PLPs, PDPs and checkout to reduce friction and increase conversion, • Continuously optimise the website in line with Kaiia’s long-term digital vision App Growth • Support the growth and performance of the Kaiia app as a key commerce channel, • Drive app adoption, engagement and repeat purchasing, • Deliver app-exclusive moments such as early access drops, bundles and loyalty features, • Partner with CRM and Performance teams on push notifications and in-app journeys CRM, Loyalty & LTV • Work closely with CRM to improve customer lifetime value, retention and purchase frequency, • Support segmentation, lifecycle journeys and loyalty initiatives, • Use customer insight to shape personalised experiences across site, app and CRM, • Track and optimise repeat rate and LTV as core success metrics Merchandising, Content & Brand Alignment • Partner with Merchandising and Marketing to align product launches, pricing and promotions, • Ensure all ecommerce content is on-brand, market-appropriate and delivered on time, • Oversee product launches and ensure stock, imagery and product information are accurate CRO, Optimisation & Testing • Lead CRO testing and experimentation across site and app, • Analyse heatmaps, session recordings and customer behaviour, • Test, learn and iterate to drive continuous improvement Vision, Innovation & Competitive Edge • Help bring Kaiia’s Website of the Future and App Growth vision to life, • Stay close to platform trends, customer behaviour and competitor activity, • Regularly review competitor experiences across website, app, TikTok Shop and emerging commerce platforms, • Translate insight into clear recommendations that keep Kaiia ahead of the market Cross-Functional Collaboration • Work closely with Performance teams on landing pages and conversion journeys, • Partner with Brand and Creative on onsite storytelling and visual standards, • Collaborate with Operations and Tech on stock visibility, sizing, alerts and pre-orders What “Great” Looks Like • Commercial and data-led, with strong customer intuition, • Confident owning performance and making recommendations, • Understands the balance between conversion, brand and retention, • Comfortable working at pace in a growing, ambitious business Salary & Package Salary: Competitive and dependent on experience, plus benefits. We are open to the right level of candidate and will structure the package accordingly. Why Join Kaiia? • A true ownership role at the centre of growth, • Direct impact on revenue, retention and customer experience, • Close collaboration with senior leadership, • Opportunity to shape Kaiia’s digital future

Join the Content Creator role at Co-op Wholesale as part of the Customer Experience team. We're looking for a Content Creator to join Co-op Wholesale as part of the Customer Experience team. As a Content Creator, you'll be a creative all-rounder who can bring stories to life across digital, print, e

A leading digital commerce ecosystem in Manchester is seeking a Content Creator to develop trend-led content for various platforms. This role involves collaborating with teams to deliver high-quality social media outputs.

An educational institution in Salford is seeking a creative and organised Content Creator & Marketing Administrator. The role involves planning and delivering engaging digital content, supporting marketing campaigns, and providing administrative assistance to keep the department running smoothly.

Content Creator & Marketing Administrator. We’re looking for a creative and organised Content Creator & Marketing Administrator to join our Marketing team. You’ll help plan, create and deliver engaging digital content that promotes the College across social media, digital platforms and marketing

A leading public broadcaster is seeking a passionate content creator to work on sports podcasts and digital content.This role involves covering prestigious sporting events, including Premier League and Champions League football.The successful candidate will showcase creativity, collaborate effective

Content Creator and Marketing Administrator. Salford City College Group is looking for a creative and organised Content Creator and Marketing Administrator to join our Marketing team. You'll help plan, create and deliver engaging digital content that promotes the College across social media, digital

A dynamic creative agency in Manchester is seeking a Content Creator Apprentice to join their team. You will get hands-on experience in creating audio, video, and digital content while learning from industry professionals.

A leading ticketing service in the United Kingdom is seeking a Social Media creator to manage and execute its social media strategy across various platforms. The ideal candidate will have 1-3 years of experience in social media management or digital marketing, with strong communication skills and a

A creative media agency in London is seeking a Content Creator Apprentice to join their team for a structured apprenticeship. This role offers hands-on experience in video, audio, and digital content production, supported by industry-led training. The ideal candidate should have creativity, curiosit

A digital recruitment agency is seeking freelance content creators based in or near Southampton for flexible, project-based work at shopping centres. The role focuses on capturing short-form video content for digital platforms.

Burlington is a London-based PR agency focused on technology and venture capital.We are launching Burlington Studio to create social-first content for founders, VC funds, and fast-growing startups.We are building a roster of freelance creatives for flexible, paid project work that fits around your s

We are seeking an experienced Digital Content Creator to join our team and drive our digital presence to the next level. Brand Consistency: Maintain a consistent brand voice, tone, and user experience across all digital touchpoints. Strong content creation skills across photography, video, multimedi

An understanding of the creator space and/or digital content platforms preferred but not limited to. Our client is building a creator‑first platform that empowers talent across industries‑fitness, entertainment, lifestyle, and more‑to monetise and grow their fanbase like never before. Proactiv

The candidate should have proven experience in digital storytelling and a strong understanding of the UK creator economy. Responsibilities include developing content across multiple platforms, collaborating with creators, and shaping narrative-driven works.

Assist the Digital Channels Manager in identifying content priorities and scheduling. This exciting role offers a unique chance to develop your skills in creating, managing and optimising social video content for YouTube and other digital platforms.

Create content to support the schools digital communications activities and marketing objectives. A passion and flair for digital media and creating content with current knowledge of social media channels and marketing methods and techniques. Demonstrable experience of developing digital channels.

ADE Digital Content Creator (Video & Creative). We are seeking a dynamic and creative Digital Content Creator to bring fresh, contemporary and high-quality visual ideas to the AD Education UK Marketing and Events team. As AD Education UK's Digital Content Creator (Video & Creative), you will primari

A prestigious educational institution in Portsmouth seeks a passionate digital media content creator.

Passion for digital media, creators, and online platforms. An exciting opportunity exists for a commercially minded professional to join a fast-growing company working with digital creators. Established contacts within talent agencies, management firms, or creator networks.

A digital recruitment agency is seeking an ambitious Sales Account Executive to drive the creator acquisition strategy. This role involves proactively identifying and engaging high-potential creators, conducting pitch calls, and negotiating deals to enhance the company's platform.

A fast-growing digital recruitment agency in Greater London is seeking a Sales Lead – Talent & Creator Partnerships. This role involves building relationships with digital creators and talent agencies, managing a pipeline to secure partnerships, and collaborating with internal teams. The ideal can

A leading education provider in London is seeking a Digital Content Creator to develop impactful video-first content.

Working as part of a small friendly team, the right candidate will need to demonstrate a good understanding of all aspects of social media and digital marketing. Ability to analyse social media and digital marketing campaigns.

An educational organization in Greater London seeks a Content Creator to develop and edit engaging content for its website and social media.

Under the leadership of our Communications and Marketing Officer and with the assistance from colleagues across the charity, you will play a significant role in advancing our digital media communications. We seek someone with bags of ideas and energy, wishing to use their creative flair, knowledge o

AD Education UK is hiring for the permanent position of Digital Content Creator based in London. As our Digital Content Creator, you’ll report directly to the UK Marketing Manager, SAE, and play a key role in bringing the SAE brand to life through video‑first, scroll‑stopping content. Creating

A leading global music company in Greater London is seeking a Junior Manager for Creator Partnerships to execute creator strategies and manage digital content initiatives. The ideal candidate has proven experience in working with digital creators, tracking content performance, and a strong understan

A dynamic marketing agency is looking for someone to lead the rollout strategy for influencer campaigns in Brighton.This full-time role involves developing business offerings, managing client relationships, and delivering bespoke content for various campaigns.Ideal candidates will possess experience

A recruitment agency in the United Kingdom is looking for a candidate passionate about digital marketing and social media, ideally with agency experience.

ADE Digital Content Creator (Video & Creative). We are seeking a dynamic and creative Digital Content Creator to bring fresh, contemporary and high-quality visual ideas to the AD Education UK Marketing and Events team. As AD Education UK’s Digital Content Creator (Video & Creative), you will prima

We are looking for someone with a passion for digital media and creating content to be at the forefront of sharing compelling and timely content from across our school community via our social media channels. Create content to support the school s digital communications activities and marketing obje

Applicants must be based in Brighton or close enough to be in the office a minimum of 2 days a week.You will be leading the rollout strategy, the creation and seeding of bespoke content to key third‑party and tastemaker pages across platforms.Alongside this you will be responsible for planning, pi

Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy. Content Creator (Freelance / Ad Hoc). Southampton-based freelance creators.

This role involves managing a talented team and working closely with content creators to enhance brand presence across platforms like TikTok and Instagram. Candidates should have proven experience in social strategy and team leadership, with a keen understanding of digital behavior and cultural tren

A leading co-educational school in Portsmouth is seeking a Digital Content Creator passionate about digital media to produce compelling content for their social media. Ideal candidates should have excellent English skills, a flair for creativity, and experience with digital tools.

As a Marketing Executive, youll support a busy trading and marketing function, helping to deliver day to day activity that drives commercial performance.This role would be a good match who has already gained some experience for example as a Marketing Assistant or Marketing Administrator otherwise we

As Content Creator, youll be the voice of a respected technology supplier, responsible for shaping, creating, and refining content that.

A luxury yachting media company is seeking a Senior Video Editor and Videographer in Greater London.You will lead video storytelling for luxury projects, oversee production from planning to post-production, and ensure high-quality content delivery.This full-time role requires experience in video pro

A dynamic creative agency in the UK is looking for a videographer to lead the production of visually compelling TikTok-first content for major brands.This hands-on role requires direct experience with social video production, including leading shoots and mentoring junior videographers.The ideal cand

A leading digital marketing agency in Greater London seeks a Videographer to create standout video content for renowned brands.

Shoot high-quality video content across a range of projects (commercial, documentary, digital).

You may also have experience in the following: Videographer, Motion Graphics Designer, Video Editor, Video Producer, Multimedia Designer, Animator, Content Creator, Digital Video Specialist. Creative Videographer, Motion Designer, Visual Storyteller, Post‑Production Artist, Video Production Specia

The Creative Composite Agency is a small niche digital marketing agency serving the dental industry, providing consulting services alongside digital marketing to transform dental practices and help them grow. You must understand the dental practice industry and be able to translate it across relevan

A leading digital marketing agency in London is seeking an experienced Videographer.

A leading B2B tech PR agency is seeking a part-time Videographer / Motion Graphics Designer to enhance PR and marketing campaigns with high-quality video and animation.Join a creative team focused on delivering impactful results.Plan shoots and coordinate production.Edit content for video and animat

ARNE is a direct to consumer, apparel and footwear brand / retailer based in Birchwood Park near Warrington, UK.We design and develop our products in the UK, manufacture in the near & far east and then ship directly to our customers, with ARNECLO.We have ambitious objectives over the next decade wit

A leading B2B tech PR agency is seeking a part-time Videographer / Motion Graphics Designer to enhance PR and marketing campaigns with high-quality video and animation.The ideal candidate should have proven experience in videography, proficiency in Adobe Creative Suite, and strong communication skil