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E-commerce and Marketplace Manager Blackburn | £45,000-£60,000 + Bonus + Benefits A growing and ambitious product-led business is looking for an experienced Marketplace & Marketing Manager to help drive the next phase of growth across marketplace and retail channels. This is a broad, commercially focused role for someone who understands modern ecommerce, digital marketing, social media, product positioning and seasonal trading strategies. You'll play a key role in shaping how products are developed in-house, marketed, launched and sold across multiple online channels and marketplaces. The business continues to invest heavily in growth, digital infrastructure and new product development, making this a fantastic opportunity for a commercially minded marketer who enjoys variety, ownership and seeing the direct impact of their work. The Role Working closely with senior leadership, you'll take ownership of the marketplace and marketing functions, helping to drive traffic, conversion, customer engagement and brand growth across multiple channels. Key responsibilities will include: • Driving growth across marketplace channels including Amazon, B&Q, eBay and TikTok., • Researching and developing extensions to existing product ranges, working with the design team to create products that enhance marketplace growth and performance., • Monitoring marketplace trading performance, product visibility and commercial opportunities., • Planning and executing seasonal marketing calendars and promotional campaigns., • Using analytics, trading data and customer insights to improve performance and identify growth opportunities., • Managing and reviewing the performance of external digital and marketplace agency partners., • Researching market trends, competitor activity and emerging marketplace opportunities., • Supporting the development of email marketing campaigns and customer communications., • Creating marketing tools and support materials for the retail field sales team., • Maintaining strong and consistent brand messaging and tone of voice across all channels. About you We're looking for someone with a genuine interest in gifting, gardening and growing, who is excited by the opportunity to help develop products and grow marketplace channels within a unique and enjoyable category. You should be commercially minded, creative and comfortable launching and developing products, with the ability to spot trends and opportunities that will drive growth across our marketplace channels. This role would suit someone who enjoys working within a small, hands-on team environment where they can genuinely make a difference, bring ideas to the table and get stuck in across multiple areas of the business. You will ideally have: • Previous experience within a marketplace, ecommerce, digital marketing or commercially focused online trading role. Experience driving growth across marketplace channels such as Amazon, eBay, TikTok Shop or similar platforms. A strong commercial mindset with the ability to identify product, marketing and marketplace growth opportunities. Experience supporting product development, range extensions or product launches from concept through to market. Good understanding of digital marketing, social media and online customer engagement Experience managing external digital or marketplace agency partners. Confidence using analytics, trading data and customer insights to support decision making and improve performance. Experience planning and executing seasonal campaigns and promotional activity. Strong communication skills and the ability to work closely with design, commercial and leadership teams. * A hands-on, proactive approach with the ability to work effectively within a small team environment.

IT ManagerBlackburn | Circa £65,000 basic + Excellent Benefits | Full-Time | Permanent | On-SiteAre you ready to.........Drive Technology. Lead Change. Make an Impact? Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business.Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives.This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation.The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365, balancing service stability with a constant pipeline of enhancements, integrations and transformation projects.Key Responsibilities • Lead day-to-day IT operations, service delivery and support., • Ensure the reliability of business-critical systems, applications and infrastructure., • Manage service desk performance, incidents, escalations and problem resolution., • Oversee Microsoft 365, networks, user devices, access management and operational security., • Coordinate system enhancements, integrations, upgrades and change requests., • Manage relationships with third-party suppliers and technology partners., • Maintain visibility of priorities, risks, dependencies and delivery progress., • Lead and develop a small internal technology team., • Drive continuous improvement across systems, services and user experience.Exciting Projects You'll Support, • CRM implementation, • Ecommerce platform enhancements, • Digital transformation initiatives, • B2B portal development, • SAP optimisation and enhancements, • Warehouse Management System (WMS) improvements, • Systems integration across manufacturing, supply chain and commercial operations, • Ongoing application and process improvement programmesAbout YouI'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment. You'll ideally have:, • Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions., • Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments., • Knowledge of ERP, WMS, CRM or other enterprise applications., • Experience managing third-party suppliers and technology partners., • Strong project coordination, change management and stakeholder engagement skills., • The ability to manage multiple priorities while maintaining focus on delivery.Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish.Package & Benefits, • Salary basic circa £65,000 doe (thismay be slightly flexible for the perfect candidate), • Staff discount, • 25 days holiday plus 8 Bank Holidays plus your birthday off every year, • Working Monday to Friday 9am to 5:30pm, • 4% employer pension contributionWhy Join our client? This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation.To be considered for this fantastic role:-Please send your CV current CV to or call me on for a confidential conversationINDBSO

Operations Manager Reports To: Operations Directo rLocation: UK Head Office (Hybrid – Accrington, Lancashire ) About the Ro leAt Fortidia we believe that talent, expertise, empathy and ambition drive our success. We base hiring decisions solely on candidate experience and skills. We are committed to creating an inclusive hiring process. If you have specific needs or require adjustments during the recruitment process, please let us kno w. Fortidia is currently recruiting an experienced Operations Manager who is looking for the opportunity to be part of a larger, global, innovative business operating across the logistics, retail and ecommerce industries. An exciting technology driven organisation, encompassing three brands, World Options, MBE UK and Pack and Send UK and part a wider global organisation Fortidia. This role will bring exciting opportunities for development both within the UK and across the 12 countries within which we and our brand partners operate. With our industry leading technology, a fantastic reputation across several brands, and our commitment and continuous investment in the employee experience, we believe we are #peoplepossible and can offer a fantastic platform of opportunity, growth and progression. If you are an ambitious, passionate candidate who thrives on both challenge and accomplishment, then join us on our mission for global success by sending your application tod ay. Key Responsibili • tiesManage the reporting on departmental day to day activity and financial and reputational performa, • nce.Manage the provision of operational support to both the network and directly to custom, • ers.Support the Operations Director by liaising with third party providers, managing supplier contracts, laising wit courier partner to negotiate contracts and provision of services, developing the departmental strategies and improving processes and performa, • nce.Support franchise network and help increase profitability through the implementation and management of new products and servi, • ces.Develop and implement operational policies and procedu, • res.Monitor and analyse operational performance metrics, identifying areas for improvement and implementing soluti, • ons.Manage and optimise resources to achieve operational go, • als.Ensure compliance with regulatory requirements, specifically Anti Money Laundering regulations, holding the post of Deputy Compliance Offi, • cer.Collaborate with cross-functional teams to drive operational efficie, • ncy.Oversee the recruitment of new team members with the support of the People Departm, • ent.Provide leadership and guidance to the operations management t, • eam.Foster a positive and productive work environm, • ent.Deal with high level complaints from network escalating to the Operations Director, if necess ary. Who Yo • u AreA natural motivator who thrives on helping others grow their busine, • sses.Energetic, proactive, and resilient, with strong interpersonal and coaching sk, • ills.Team-oriented yet highly self-managed, adaptable, and comfortable in a fast-paced environ, • ment.Proven expert in operations management or a similar, • role.Excellent problem-solver with solid decision-making sk, • ills.Proficient in using relevant software and t, • ools.Strong leader with team management abili, • ties.Data and performance driven contributor used to work under pres, • sure.Effective communicator with active listening attitude and emp athy. What We • Offer:A vibrant international environment in a continuously growing company with many professional and personal development opportun, • ities.Extensive training and development opportunities within the, • group.A multicultural organisational stru, • cture.Company Pension Scheme (A, • viva).Paid voluntee, • r day.Free parking on, • site.Permanent, Full Time, Hybrid work pa, • ttern.Annual Leave 23 days plus 8 bank holidays, increasing 1 day with each year service to a max of 28 days. About FortidiaFortidia is the brand identity of MBE Worldwide S.p.A. -a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK & SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandis e Value.For more information, visit the Fortidia Group w ebsites:www.fortidia.com - www.prestashop.com/en - www.mbeglobal.com - www.mbe.it - www.mbe.es - www.mbe.de - www.mbefrance.fr - www.mbe.pl - www.mbe.pt - www.mbe.co.uk - www.postnet.com - www.packsend.com.au - www.packsend.co.uk - www.worldoptions.com - www.alphagraphics.com - www.kwikkopy.com.au - www.multicopy.nl - www.printspeak.com - www.gelproximity.com/en - www.speding o.com/en

We have a fantastic new opportunity for a German Speaking Sales Manager - DACH Territory - to join a highly successful, international organisation and manage their full sales programme into the DACH territory. Location : Yeovil, South West England (Hybrid: 3 days office / 2 days remote) Languages German and English Company Our client is an international eCommerce and specialist business equipment distributor. They are hiring for a German-speaking Sales Manager to expand and develop business relationships across the DACH region. Job description As the German speaking Sales Manager for the DACH market, you will be responsible for managing and expanding business accounts, developing new sales opportunities, and providing exceptional service to existing customers. Job Responsibilities • Grow and develop existing business accounts to meet or exceed agreed sales targets, • Identify and develop new sales opportunities within the DACH territory, • Promote new product ranges and marketing initiatives to drive growth, • Build strong, long-term customer relationships with a focus on excellent service, • Deliver consistent and professional communication with clients to ensure satisfaction and retention, • Manage assigned accounts to drive commercial growth and increase repeat business, • Monitor account performance and ensure continuous improvement and expansion Candidate Requirements • Fluent in German and English (spoken and written), • Experience in sales or customer service, • Demonstrated ability to work to targets and meet KPIs, • Strong communication and relationship-building skills, • Confident using Microsoft Word, Excel, and learning new systems, • Highly organised with good time management skillsMotivated, positive, and customer-focused Salary & Benefits Base Salary: £26,523 per year + Bonus Scheme + Commission Pay. Benefits: Employee discount, Life insurance, Sick pay Hybrid working model: 3 days office / 2 days remote To apply for this fantastic opportunity, please send your CV to us in full confidence: Contact: Jonathan Grimes

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

I’m hiring for a Paid Search Account Manager to join one of the most exciting digital growth agencies in the UK right now. This team partners with some of the fastest scaling DTC and eComm brands across the UK, EU, and US, and they're driving serious results through data, creative, and performance media. This isn’t your average media agency role. You won’t be lost in a 50 person team managing generic campaigns for boring clients. You’ll be hands-on, owning strategy and scaling ad performance with a team that lives and breathes growth. Think Google Ads, YouTube, Shopping, PMax — high-spend, high impact work with a team that actually gives a sht* about your development. What You'll Be Doing: • Running performance-first Google Ads campaigns across Search, Shopping, YouTube, and more, • Owning client strategy and scaling high-growth paid media accounts, • Analysing campaign data and turning insights into revenue-driving actions, • Testing, optimising, scaling — you know the drill, • Collaborating with killer creatives, paid social specialists, and brand leads, • Bringing fresh ideas, hustle, and clarity to every campaign you touch What We're Looking For: • 1-3 years hands-on with Google Ads (Search + Shopping essential), • Proven results managing £100k+/month ad spend, • Agency or performance environment experience, • Sharp with data, obsessed with performance, • Proactive, organised, and genuinely love what you do, • Confident communicator with clients (you’re not just a keyboard warrior) Why This Role Rocks: • Fully remote (UK-based) with flexible working, • Own your accounts. No micromanagement. Just trust + expectations, • Wellness budget + MacBook + iPhone + full home office setup, • Work with a genuinely fun, supportive team that moves fast, • You’ll be front-line with some of the hottest brands in eCommerce

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Client Manager – eClarity Core Rewarding salary + Benefits Fully remote – UK based We've partnered with the exciting ecom finance agency, eClarity Core, as we search for a Client Manager to join their scaling team! Company Overview: At eClarity Core, we exist to give eCommerce founders their time back. Whether they’re scaling a brand from £1m to £20m or launching a new product line, our mission is to remove financial stress and replace it with clarity, insight, and strategic support. We work exclusively with DTC brands across the UK, providing everything from day-to-day bookkeeping to full outsourced finance function services and statutory compliance work. We’re not your average accounting practice, we’re tech-first, fully remote, and purpose-driven. By 2030, our goal is to help 100 entrepreneurs become financially free. Our work moves fast, and so do we. If you thrive in high-growth environments, love solving problems, and want to be part of building a better way for eCommerce brands to manage their finances, read on. Check out their company LinkedIn profile here: _ About the Role: We’re looking for a Client Manager to lead delivery across several client accounts. You’ll oversee internal finance and compliance operations for our DTC vertical, manage a small team of bookkeepers, and be hands-on with client-facing work — from delivering monthly reports to preparing and reviewing statutory accounts. This is a high-impact role where you’ll turn messy financial data into clear, actionable insights for some of the most exciting emerging eCommerce brands. You'll be trusted to lead, innovate, and drive change both internally and for our clients. Key Responsibilities: Client-Facing Audit client finance functions and recommend improvements Build and deliver enhanced management accounts and commentary Analyse financial performance and provide clear, commercially focused recommendations Prepare and deliver cash flow reports monthly Support in creating and maintaining financial models, budgets, and forecasts. Communicate findings in a clear, accessible way - no jargon, just insight! Preparation and review of VAT returns, statutory year end accounts (frs105 & frs102 1A), corporation tax returns and personal tax returns Internal (eClarity Operations) Manage day-to-day operations of our eCommerce finance practice Oversee and support a team of bookkeepers to ensure timely, accurate output Review and suggest improvements on internal processes Collaborate on internal financial reporting and performance analysis Champion our company values and high standards in client service and internal communication Who You Are A strong communicator with a commercial mindset and attention to detail A natural leader who can manage people and processes with confidence A problem solver who thrives in ambiguity and fast-paced environments Passionate about eCommerce, tech, and supporting founders on their growth journey What You Bring 5+ years’ experience in a practice role Fully qualified accountant (ACA, ACCA, CIMA) Experience working in or with DTC, retail, marketplace, or eCommerce brands - desired but not required Advanced Excel skills (comfortable building models from scratch, using pivot tables, VLOOKUPs, etc.) Proficient in cloud accounting tools and finance platforms (e.g., Xero, A2X, Dext, Unleashed, Shopify, etc.) Excellent written and verbal communication skills Why Join eClarity? Career growth - Work closely with experienced CFOs and eCommerce experts on high-impact projects Impact-driven - Help us achieve our mission of making 100 entrepreneurs financially free Innovative & ambitious - Be part of a fast-growing, tech-led team shaping the future of finance in eCommerce Benefits: Rewarding salary + benefits Flexible remote working, you can be based anywhere in the UK! Lots of potential for career development and training Fun and friendly team with regular socials & opportunity to travel to meet clients Opportunity to be a part of one of the fastest growing ecom finance agencies in the UK! If this sounds like you then hit apply or email Kyle on _ to find out more!

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Role: Paid Social Specialist Function: Creative Strategy | Media Buying | Meta & TikTok Ads | Acquisition Strategy Responsibility: Own and execute paid ad strategies that drive growth for D2C brands. Reports to: Senior Paid Social Manager Location: Remote-first (UK-based), with optional access to a Leeds office Salary: £36,000 - £42,000 DOE Why Us? Want to own paid media strategy for high-growth D2C brands spending thousands per day? At Launch With Us, we manage over £8M in Meta and TikTok ads and help eCommerce clients win in noisy markets. As a Paid Social Specialist, you'll run high-budget campaigns, lead performance strategy, and shape creative output that drives measurable growth. This is a hands-on, career-defining opportunity for someone ready to lead acquisition for exciting challenger brands—without stepping into people management. Background: Launch With Us is one of the UK’s fastest-growing advertising agencies, founded in 2021 by seasoned performance marketers. We’ve built a lean, high-performing team of 10 and delivered exceptional results for brands like Khanum’s, Lucy & Lola, Bubble Panda, DJK, and Watermans. Our sweet spot is D2C eCommerce. We help our clients scale profitably by combining data-led paid media with creative that converts. As we grow, we’re restructuring and investing in new talent—like you. As we scale further, we’re making key investments in our structure, people, and processes to support our next phase of growth. We’re now looking for a Paid Social Specialist to join our team and take ownership of campaign execution and performance for a range of high-growth D2C brands. This role offers autonomy, variety, and the chance to work with exciting clients. You’ll be empowered to make strategic and creative decisions that directly impact results. You’ll manage large media budgets, use top-tier tools like Triple Whale and Motion, and be fully responsible for hitting client growth KPIs such as CAC, NC-ROAS, eROAS, and spend efficiency. You will be responsible for the day-to-day performance of a portfolio of D2C e-commerce clients, working in fast-moving and competitive categories. You’ll lead campaign setup, optimisation, and testing with a sharp eye on creative performance and return on ad spend. • Strategise, build, and optimise Meta and TikTok ad campaigns across multiple clients, with budgets ranging from £5k to over £25k per month., • Manage end-to-end campaign setup, including targeting, creative testing, and budget allocation, aligned to each client’s KPIs., • Collaborate directly with clients via Slack and video calls to share updates, performance insights, and ideas., • Use tools such as Triple Whale, Motion, and Klaviyo to monitor and improve results., • Actively monitor campaign performance and troubleshoot underperforming ads and creative variations., • Contribute insights and testing ideas to improve ad creative, landing pages, and customer journeys., • Work closely with your Senior Account Manager and peers to maintain a high standard of delivery across accounts., • Stay current with platform changes and best practices across eCommerce and paid media. Main Skills: We’re looking for a driven, detail-oriented individual with strong hands-on experience in paid social for eCommerce. This is not a junior role—you’ll be responsible for managing significant budgets and producing tangible performance results. • 2+ years of experience running Meta and TikTok ads, specifically for D2C e-commerce brands, • Strong understanding of Shopify stores and customer acquisition strategies, • Familiarity with tools such as Triple Whale, Klaviyo, and Motion (or similar alternatives), • Proven ability to manage £1–2k+ per day in ad spend across multiple campaigns, • Confident communicator who can lead client comms and present performance clearly, • Data-driven mindset with an eye for testing and optimisation, • Comfortable working independently in a remote-first team environment, • Excellent time management and attention to detail across multiple client accounts Ideal Candidate Qualities: • You take full ownership of your work and outcomes, • You are proactive and enjoy working directly with clients and team members, • You have a strong understanding of eCommerce customer journeys and paid social mechanics, • You’re curious and committed to continuous learning and experimentation, • You’re a team player, comfortable collaborating and sharing feedback, • You’re passionate about growing brands through creative, data-led marketing, • Join a world-class team of high performers, passionate about growing D2C brands, • Work across a diverse set of industries and clients with unique scaling challenges, • Opportunity to work abroad for up to 30 days a year (T&Cs apply), • Extra holiday – take your birthday off, on us, • Structured 6- and 12-month progression plans toward senior-level roles, • Company pension scheme, • Regular training and personal development, • Monthly team incentives and Kudos reward scheme (Amazon, Just Eat, Deliveroo, etc.), • Annual salary reviews tied to performance and contribution, • Christmas bonus based on performance and tenure Progression Path: This role is designed to grow into a Senior Paid Social Specialist or Manager position within 6–12 months, depending on performance. As you demonstrate ownership and deliver results, you’ll have the opportunity to take on higher-spend clients, strategic planning, and potentially manage junior team members. Launch With Us is committed to creating a diverse and inclusive work environment, where all of our employees have equal access to opportunities and everyone’s voices are heard. We respect and value all differences (seen and unseen) and strongly encourage applications from all backgrounds, which will be considered regardless of race, colour, religion or belief, gender expression, sexual orientation, national origin, pregnancy and maternity, disability, or age. Due to the evolving nature of the business, the job holder may be required to carry out duties that are not detailed within this job description.

This role is ideal for someone who wants to grow into a Senior Account Manager - learning how high-performance teams operate while developing the commercial confidence and decision-making maturity to lead accounts at a higher level. We’re looking for an Account Manager who is commercially sharp, s

Contract Project Manager (Operations) Location: Remote Day rate: up to £475pd Length: 6 months inside ir35 Start: ASAP An exciting, household named B2B and B2C organisation is looking for fast-moving contract Project Managers to help contribute to the brand’s 2023 growth plan! Great opportunity for someone with experience managing operational workstreams to work for a huge UK juggernaut on a continued journey to evolve their processes. What will you be doing? Take immediate ownership for operational workstreams and ensure smooth and effective delivery of projects Succinctly turn project requirements into actionable operational related items (milestones, tasks etc.) and ensure through leadership, planning, stability reporting etc. that projects are moving ahead as planned Regularly report on budgets, reports Provide business intelligence and key metrics for decision making Remain on top of potential issues and work to maintain steady project health Keep on top of all relevant documentations Communicate across the business and build up a rapport with Resourcing, People Services, Operations. You need: Relevant commercial experience in a similar project management-based role Skilled in managing operational workstreams Demonstrable experience working in supply chain & operation as a project manager Confident stakeholder manager that can effectively juggle responsibilities and communicate to figures at all levels Advanced skills in excel Next Steps: So, if you’re an enthusiastic and dynamic contract employee that’s eager for a new and exciting challenge within a highly regarded and ever-growing eCommerce brand - apply to this job and we’ll be happy to give you the full rundown of what’s on offer

About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters

The E-Commerce Manager is responsible for driving new business growth and expanding our clients presence on major retailers' eCommerce platforms. Secure partnerships with new eCommerce retailers and expand product listings on existing sites. Lead improvement initiatives for operational efficiency an

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Manage and grow online sales across marketplaces and digital channels, focusing on driving marketplace performance and expanding product ranges.

Marketplace & Marketing Manager. A growing and ambitious product-led business is looking for a Marketing & Marketplace Manager to help lead the next phase of online growth across marketplace and digital channels.

Marketplace & Marketing Manager Blackburn | £45,000-£60,000 + Bonus + Benefits A growing and ambitious product-led business is looking for a Marketing & Marketplace Manager to help lead the next phase of online growth across marketplace and digital channels. This is a highly commercial, hands-on role centred around driving marketplace performance, expanding product ranges and increasing online visibility across multiple ecommerce platforms. The business is genuinely open-minded to new ideas, innovation and giving the right person real ownership to help shape future growth. This is an opportunity for somebody who enjoys spotting trends, identifying opportunities and making a visible commercial impact within a growing entrepreneurial business. The Role Working closely with senior leadership, you'll take ownership of marketplace growth, ecommerce trading activity and digital marketing performance across multiple online channels. This role combines ecommerce trading, product development and digital marketing, with a strong focus on driving revenue growth through marketplace performance, product expansion and enhanced online visibility. Key responsibilities will include: • Driving growth across marketplace channels including Amazon, B&Q Marketplace, eBay, TikTok Shop and other online platforms Taking ownership of ecommerce trading performance, product visibility and online revenue growth Researching and developing extensions to existing product ranges, identifying commercially viable new products and working closely with the design team to bring ideas to market Monitoring marketplace analytics, conversion performance, customer behaviour and trading trends to identify growth opportunities Improving product listings, marketplace visibility and customer engagement across online channels Planning and executing seasonal marketing campaigns, promotional activity and social media initiatives Supporting the growth of brand awareness, digital engagement and online customer acquisition Managing and reviewing the performance of external digital marketing and marketplace agency partners Researching market trends, competitor activity and emerging ecommerce opportunities Supporting email marketing campaigns and wider customer communications Creating marketing tools and support materials for the retail field sales team * Maintaining strong and consistent brand messaging across all digital and marketplace channels About You We're looking for someone commercially curious, digitally minded and proactive, somebody who enjoys driving growth, developing products and building successful online marketplace channels. You'll ideally have a strong understanding of ecommerce trading, marketplace growth and digital marketing, combined with the ability to identify opportunities that improve online performance and commercial results. This role would suit somebody who enjoys working within a smaller entrepreneurial environment where they can genuinely influence growth, bring ideas to the table and take ownership across multiple areas of the business. You will ideally have: • Previous experience within an ecommerce, marketplace, online trading or digital growth role Experience driving growth across marketplace channels such as Amazon, eBay, TikTok Shop or similar platforms Strong understanding of ecommerce trading, marketplace optimisation and online customer engagement Experience supporting product development, range extensions or product launches from concept through to market A strong commercial mindset with the ability to identify product, marketing and marketplace growth opportunities Good understanding of digital marketing, social media and online brand growth Experience managing external digital or marketplace agency partners Confidence using analytics, trading data and customer insights to improve performance and support decision making Experience planning and executing seasonal campaigns and promotional activity Strong communication skills and the ability to collaborate with commercial, design and leadership teams A hands-on, proactive approach with the ability to thrive within a fast-moving business environment What's in it for you? £45,000-£60,000 basic salary depending on experience Annual bonus opportunity Genuine autonomy and input into commercial and marketplace decision making A broad and varied role with the opportunity to shape products, marketing activity and marketplace growth across multiple channels The opportunity to work with enjoyable products within a well-established market that still offers exciting opportunities to reach new audiences A hands-on role with real ownership and the ability to directly influence business growth and direction

IT Manager Blackburn | Circa £65,000 basic + Excellent Benefits | Full-Time | Permanent | On-Site Are you ready to......... Drive Technology. Lead Change. Make an Impact? Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business. Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives. This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation. The Role This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business. Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth. You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365, balancing service stability with a constant pipeline of enhancements, integrations and transformation projects. Key Responsibilities Lead day-to-day IT operations, service delivery and support. Ensure the reliability of business-critical systems, applications and infrastructure. Manage service desk performance, incidents, escalations and problem resolution. Oversee Microsoft 365, networks, user devices, access management and operational security. Coordinate system enhancements, integrations, upgrades and change requests. Manage relationships with third-party suppliers and technology partners. Maintain visibility of priorities, risks, dependencies and delivery progress. Lead and develop a small internal technology team. Drive continuous improvement across systems, services and user experience. Exciting Projects You'll Support CRM implementation Ecommerce platform enhancements Digital transformation initiatives B2B portal development SAP optimisation and enhancements Warehouse Management System (WMS) improvements Systems integration across manufacturing, supply chain and commercial operations Ongoing application and process improvement programmes About You I'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment. You'll ideally have: Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions. Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments. Knowledge of ERP, WMS, CRM or other enterprise applications. Experience managing third-party suppliers and technology partners. Strong project coordination, change management and stakeholder engagement skills. The ability to manage multiple priorities while maintaining focus on delivery. Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish. Package & Benefits Salary basic circa £65,000 doe (thismay be slightly flexible for the perfect candidate) Staff discount 25 days holiday plus 8 Bank Holidays plus your birthday off every year Working Monday to Friday 9am to 5:30pm 4% employer pension contribution Why Join our client? This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation. To be considered for this fantastic role:- Please send your CV current CV to (url removed) or call me on (phone number removed) for a confidential conversation INDBSO

Are you looking for a new role? Ready to take full ownership of ecommerce trading performance and drive measurable revenue growth for a well-established heritage brand?. The ideal candidate will have experience trading an ecommerce website end-to-end, ideally within fashion, lifestyle or full-price

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