Ecommerce Account Manager
5 days ago
Newcastle Upon Tyne
The Business: Nigel Wright are working exclusively with a European ecommerce/tech driven business. With a focus on global reach and local impact, our client empowers brands to expand digitally through adaptive, tech-driven solutions. Their services span strategy, execution, and marketplace management, with forward-thinking companies to drive sustainable success and innovation in online retail. This is a growing business with huge potential for tech savvy individuals to join at an exciting time. The Role: This role is focused on managing and growing relationships with brand partners across online marketplaces like Amazon and eBay. Key responsibilities include: Partner Relationship Management • Serve as the main contact for assigned brands., • Build trust-based relationships to support long-term growth., • Lead regular performance reviews with data-driven insights. Buying & Trading • Manage listings, pricing, and inventory to maximize sales and availability., • Plan and execute trading and promotional calendars., • Oversee product launches and ensure content compliance., • Negotiate commercial terms and marketing support. Promotional Activation • Coordinate and evaluate marketplace promotions., • Work cross-functionally to ensure smooth execution and stock readiness., • Analyse ROI and refine future campaigns., • Manage stock flow and turnover. Reporting & Insights • Track daily/weekly performance metrics (sales, margin, stock, conversion)., • Deliver actionable reports to internal teams and partners., • Identify trends and risks to inform strategy. The Candidate; You will be a strong communicator, organisation is key, stakeholder management and the ability to build relationships will be a fundamental part of this role. You will enjoy the account management side of the role alongside, inventory control, range development and promotional planning. This is a business going through a lot of change and you will be expected to work at pace, be dynamic in your approach and enjoy working in an evolving environment. This is a role for someone looking to grow their career in a dynamic environment, provide mentorship and grow alongside a thriving business.