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Allianz is a leading global insurance and financial services provider, founded in 1890 and headquartered in Munich, Germany. Operating in over 70 countries, Allianz serves 126+ million customers with products like property and casualty insurance, life and health insurance, asset management, and business solutions. Known for financial strength, innovation, and sustainability, Allianz is committed to customer‑centricity, diversity, and excellence. With over 150,000 employees worldwide, Allianz is a trusted name in the industry. Allianz Partners has high ambition to develop Specialty Lines worldwide. As part of Global Operations in Specialty Lines, we are responsible for supporting customers with mobile‑device repairs and cybersecurity matters. This role aims to provide timely operational support to our Platform teams by enabling optimal quality‑management mechanisms and monitoring strategic KPIs such as VOC, customer satisfaction, complaints, and other OPS metrics. We guarantee robust procedures to comply with standards and regulatory needs, and enable capabilities to deliver excellence—such as learning & development and quality assurance—while supporting experts in risk monitoring and operations analytics. This role is hybrid; however, for onboarding and training purposes there will be a requirement to be in the office on joining. • Global strategy and local execution: compliance with standards and guidelines, • Quality management and assurance, • Learning & development, • Contributing to other operations support activities: fraud prevention and management, leakage control, operations analytics, • Ensure compliance with standards and regulatory requirements related to quality, claims, and customer protection, • Ensure timely complaints management and quality assurance in defined scope, • Foster Specialty Lines LOB‑Organization as oneTeam by enabling global mechanisms for quality management, tools, reporting, governance in line with an organization of ~1000 employees in operations, • Provide robust guidelines and guarantee execution in learning & development to align with Specialty Lines operations and Allianz Partners strategic goals, • Participate in the training‑needs collection, creation, and distribution of adapted state‑of‑the‑art content to support operations teams in developing skills, training programs, and required certifications, • Ensure follow‑up on strategic metrics such as learning hours, • Support experts in operational risks such as leakage controls, fraud prevention, detection, and management, • AI readiness: work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud‐based tools, using insights responsibly with our standards of data governance, security, and ethical use, • Quality and data certification recommended, • Experience in business operations, quality & support processes in large organizations, • Warranty experience if applying externally, • Proficiency in Excel and other telephony tools, • Fluent English and/or any other EU language desirable We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us—this is why we build Work Well programs to provide you with peace of mind and give flexibility in planning and arranging for a better work‑life balance. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered. Let's care for tomorrow. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. #J-18808-Ljbffr

At Meat Giant, we’re transforming the Halal meat industry through premium quality, ethical sourcing, and full traceability. From Michelin‑starred restaurants to caterers and retailers, our 10,000 sq ft state‑of‑the‑art facility supports a growing national footprint in wholesale, e‑commerce, and foodservice. We are seeking a proactive Sales Manager with proven field experience in the meat or foodservice industry. The ideal candidate will lead our direct sales efforts with restaurants, caterers, meal prep companies, hotels, and other food‑based businesses. You will be instrumental in growing our client base, maintaining strong relationships, and ensuring high service standards. • Identify and pursue new sales opportunities across restaurants, caterers, hotels, cloud kitchens, and food service clients., • Build and manage a strong sales pipeline using field visits, cold calls, and referrals., • Convert leads into long‑term business partnerships with consistent order volumes., • Act as the primary point of contact for assigned B2B clients., • Ensure customer satisfaction through timely delivery coordination and service excellence., • Regularly follow up with clients to gather feedback and identify upsell or cross‑sell opportunities., • Plan and execute daily field visits within assigned zones to prospect and manage client accounts., • Maintain territory sales records and report weekly activities to senior management., • Represent Meat Giant’s values and premium quality promise during every customer interaction., • Monitor competitor activity and market trends to inform pricing and promotional strategies., • Prepare accurate sales forecasts and performance reports., • Provide feedback to operations and marketing teams for continuous improvement., • 3–4 years of B2B field sales experience in meat, poultry, catering supplies, or food distribution., • Strong existing network in the HORECA sector is highly desirable., • Valid UK driving license and own vehicle (mileage allowance provided)., • Excellent negotiation, communication, and interpersonal skills., • A self‑starter with high motivation and accountability., • Understanding of Halal standards and customer service expectations in the food sector is a plus. Apply now or reach out to us at: #J-18808-Ljbffr

Building Monitoring Services Ltd (BMS) is an established specialist consultancy providing independent water, air and workplace compliance services to clients across the UK. We pride ourselves on delivering practical, impartial advice that helps our clients manage risk, remain compliant and maintain safe working environments. As we continue to grow, we are looking for talented people who want to play a key role in the next stage of BMS's development. BMS ltd (Building Monitoring Services) Water Systems Consultant Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for an experienced Water Systems Consultant to join BMS, carrying out water monitoring and Legionella risk assessments across a varied portfolio of client properties. This is a hands-on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out monitoring, inspections and detailed surveys, before producing clear, accurate reports and schematic drawings of water systems. You will be trusted to manage your own workload, work independently and use your technical knowledge and practical judgement to identify risks, recommend appropriate remedial actions and provide clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. Department: Field Team Location: Croydon Compensation: £28,000 - £38,000 / year • Carry out routine water monitoring across a varied portfolio of client properties, including temperature checks, tank inspections, sampling and verification of remedial works., • Complete detailed Legionella risk assessments and site surveys in line with ACOP L8 and HSG274 guidance., • Produce clear, accurate risk assessment reports and hand-drawn schematic drawings of water systems., • Identify areas of risk, recommend suitable remedial actions and assign appropriate priorities to required works., • Plan and manage your own workload, ensuring visits and reports are completed within agreed timescales., • Maintain accurate site records, inspection forms and visit reports., • Communicate any site issues, access problems or cancellations promptly to the Field Service Manager., • Work safely at all times, including when working alone, travelling between sites and working at height where required., • Maintain a high standard of service and professionalism when dealing with clients and site contacts., • Support occasional ventilation surveys and indoor air quality monitoring following appropriate training., • Undertake occasional overnight stays where required by the location of client sites., • Strong working knowledge of ACOP L8 and HSG274., • Previous experience carrying out Legionella risk assessments, including producing written reports and schematic drawings., • A good understanding of domestic water systems across a range of building types., • Excellent attention to detail, with strong technical report writing skills., • Confident communicating with clients, site teams and colleagues at all levels., • Organised, self motivated and able to plan and manage a varied workload independently., • Comfortable working alone and travelling regularly to client sites., • Good IT skills, including experience using Microsoft Office., • A full UK driving licence is essential., • Experience in indoor air quality monitoring, closed water systems or water treatment would be beneficial, but is not essential. You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months' service, • Company pension scheme, • 20 days' annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Department: Field Team Employment Type: Full Time Location: Croydon Reporting To: Richard Berry Compensation: £28,000 - £38,000 / year BMS ltd (Building Monitoring Services) Water Systems Consultant Building Monitoring Services Ltd (BMS) is an established specialist consultancy providing independent water, air and workplace compliance services to clients across the UK. Our expertise includes Legionella risk management, water hygiene, closed water system consultancy, indoor air quality and environmental monitoring. We pride ourselves on delivering practical, impartial advice that helps our clients manage risk, remain compliant and maintain safe working environments. As we continue to grow, we are looking for talented people who want to play a key role in the next stage of BMS’s development. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for an experienced Water Systems Consultant to join BMS, carrying out water monitoring and Legionella risk assessments across a varied portfolio of client properties. This is a hands‑on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out monitoring, inspections and detailed surveys, before producing clear, accurate reports and schematic drawings of water systems. You will be trusted to manage your own workload, work independently and use your technical knowledge and practical judgement to identify risks, recommend appropriate remedial actions and provide clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. • Carry out routine water monitoring across a varied portfolio of client properties, including temperature checks, tank inspections, sampling and verification of remedial works., • Complete detailed Legionella risk assessments and site surveys in line with ACOP L8 and HSG274 guidance., • Produce clear, accurate risk assessment reports and hand-drawn schematic drawings of water systems., • Identify areas of risk, recommend suitable remedial actions and assign appropriate priorities to required works., • Plan and manage your own workload, ensuring visits and reports are completed within agreed timescales., • Maintain accurate site records, inspection forms and visit reports., • Communicate any site issues, access problems or cancellations promptly to the Field Service Manager., • Work safely at all times, including when working alone, travelling between sites and working at height where required., • Maintain a high standard of service and professionalism when dealing with clients and site contacts., • Support occasional ventilation surveys and indoor air quality monitoring following appropriate training., • Undertake occasional overnight stays where required by the location of client sites., • Strong working knowledge of ACOP L8 and HSG274., • Previous experience carrying out Legionella risk assessments, including producing written reports and schematic drawings., • A good understanding of domestic water systems across a range of building types., • Excellent attention to detail, with strong technical report writing skills., • Confident communicating with clients, site teams and colleagues at all levels., • Organised, self motivated and able to plan and manage a varied workload independently., • Comfortable working alone and travelling regularly to client sites., • Good IT skills, including experience using Microsoft Office., • A full UK driving licence is essential., • Experience in indoor air quality monitoring, closed water systems or water treatment would be beneficial, but is not essential. You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Alongside a competitive salary, you’ll benefit from a package designed to support you both in and outside of work, including: • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months’ service, • Company pension scheme, • 20 days’ annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days A solid benefits package, with your annual leave entitlement growing the longer you’re with the business. Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Job description: Sales Support Administrator We are looking for an experienced administrator to offer Sales Support to our growing manufacturing client based in Sidcup. The Sales Support Administrator is a temp to perm opportunity. We are seeking a reliable and organised Sales Support to assist with general administrative tasks and data-related activities with experience within the manufacturing industry. Key Responsibilities: • Perform data entry and documentation tasks accurately and efficiently., • Build excellent rapport with key customers., • Source new sales opportunities through inbound leads & outbound calls., • Maintain up to date records in ERP and other internal systems., • Coordinate with internal departments to support the smooth execution of ongoing tasks and projects., • Inputting and verifying data into the ERP system., • Providing administrative support when required., • Assist in invoice generation and record-keeping after dispatch of goods. Requirements: • Experience in administrative or support role within a manufacturing environment, • Proficient knowledge of Microsoft packages especially Excel., • Familiarity with ERP systems is an advantage. This is on a temporary ongoing basis with the potential opportunity to go permanent later on in the contract. They are offering the hourly rate between £17-18ph depending on experience. This is a Monday to Friday opportunity working a 37.5hr week. Please send an up-to-date CV via the email listed detailing your relevant experience to Lilly Douglas. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures. #J-18808-Ljbffr

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL supports the Whole You, personally and professionally. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you have deep experience in commercial real estate, skilled trades, and technology, or you are looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Location: Croydon Location: This is a site-based role 4 days a week. Working closely with the site-based operation team will be key to success. The client is also based on site • Financial Management including service charge: Ensure accuracy of all financial data and reporting, including occupier charges., • Manage financial accountability including liaison with clients and tenants to manage cashflow (charge raising, managing service charge recoverable and non-recoverable expenditure, supplier payments etc.), • Oversee and support credit control process., • Approve invoices, meeting KPIs on Accounts Payable actions., • Demonstrate strong cost management and financial acumen i.e. reviewing service charge cash flow and budget regularly to ensure all supplier payments are made in time., • Prepare and reconcile budgets in accordance with RICS guidelines., • ESG: Lead on ESG initiatives andimplementation., • Align client's ESG strategy with JLL's roles and responsibilities under thePMA., • Data and Systems Management:, • Maintain all data held on internal systems to ensure accuracy within JLL and client KPI’s., • Maintain accuracy of all occupier data, including managing and reporting on key lease event data., • Proficiency in MS Office and JLL property management systems., • Supplier and Facility Management:, • Manage performance of third-party suppliers alongside FM colleagues and/or third-party FM providers., • Inspections:, • Ensure all portfolio sites maintain high standards of presentation using the JLL Vision inspection tool to report, manage and resolve any issues efficiently., • Ensure that all properties are presented to a high standard using the JLL site presentation tooltorecord and manage and issues., • Transactions:, • Manage transitions in/out at client and property level., • Supporting with property management due diligence in relation to any purchases., • Ensuring properties are ready for sale and support with disposal., • Client reporting:, • Manage client reporting timelines and issue reports as per thePMA., • Attend and take notes at client meetings, including preparing reports and takingminutes., • Understand and adhere to the client PMA, their asset strategies and KPIs., • Lease and Legal Management:, • Manage lease and license process, including drafting recommendations and instructing solicitors., • Support wider transactional activity, including sales and lettings (i.e. CPSE's), • Ensuring tenant compliance with lease covenants, recommending remedies to breaches, and managing any issues through to conclusion., • Occupier engagement:, • Proactively engage with occupierstomaintain high levels of customer satisfaction., • Gather intelligence on tenant business activity to feed into client business plans., • Specialisation:, • Recognition as a Subject Matter Expert., • Health & Safety:, • Understand Health & Safety compliance and implement necessarymeasures., • Work closely with the Site Operations and JLL HSE team to mitigate H&S risks and maximise compliance., • Insurance:, • Support insurance renewal process by ensuring accuracy of renewal data., • Able to lead and manage complex insurance claims., • Manage and implement insurance risk mitigation measures., • Void property management & monitoring:, • Working with the Site Operations Team, manage vacant property and undertake necessary management actions including those specified by the Client’s insurer., • Additional Responsibilities:, • Assist in preparing and delivering property management reports asrequired., • Consult with third party specialists in relation to management issues as required., • Investigating and remedying defects or errors in property management matters originating prior to the Commencement Date including but not limited to accounting matters (including reconciliations), tenant disputes (including in relation to arrears) and matters relating to other third parties including freeholders,neighboursand statutory bodies., • Proven history in property management, ideally within retail environment with broad sector experience and preferably at least 10 years PQE., • Maintains knowledge of commercial property legislation and industry best practices., • Strategic Capabilities: Demonstrates strategic thinking and the ability to craft innovative solutions for complexchallenges., • Commercial Acumen: Skilled at building and maintaining clientrelationships., • Proactive in identifying and pursuing new businessopportunities., • Results-Driven Approach: Sets and achieves ambitious targetsconsistently., • Balances efficiency with effectiveness in driving continuousimprovement., • Leadership and Collaboration: Self-motivated professional who thrives on challenges., • Adept at fostering teamwork and building trust across diversegroups., • Demonstrates leadership through example andinitiative., • Recognised as a key figure on client instructions i.e. being an escalation point and/or support for junior team members., • Interpersonal Effectiveness: Combines diplomacy with assertiveness to influencestakeholders., • Possesses strong negotiation skills and communicatespersuasively., • Personal Qualities: Projects confidence and maintains a positiveoutlook., • Makes sound decisions thatinstilconfidence inothers., • Upholds high ethical standards and demonstrates unwaveringintegrity., • Exhibits intellectual curiosity and a willingness toinnovate., • Technical Proficiency: Advanced IT skills, particularly in property management systems., • Sharp analytical and problem-solving abilities., • Excels in financial planning, budgeting, and operationalreporting., • Behavioural Skills Strong leadership skills, a deep understanding of property and asset management, and a commitment to driving innovation and inclusive practices within both PAM and the wider JLL organisation., • Peopleand WorkManagement: Adhere to JLL Working Practices guidelines, ensuring all correspondence and communication is executed to a high professional standard, with tasks completed in a timely manner., • Provide line management for direct and matrix reports, ensuring compliance with JLL and client KPIs., • Mentor and train team members to maximise individual skills and abilities., • Value Creation: Implement added value initiatives for JLL operations and property management work., • Demonstrate comprehensive knowledge of JLL services and market trends., • Share expertise with clients and colleagues., • Team Collaboration: Maintain a strong presence within the regional and wider Property Management (PM) team., • Contribute positively to office culture., • Process Improvement: Participate in project-based initiatives to enhance PM processes., • Engage in cross-functional projects within the regional office, including social activities, business development, and continuing professional development (CPD)., • Diversity, Equity, and Inclusion (DEI): Promote and encourage DEI within PM and JLL., • Activelyparticipatein company DEI initiatives, including training, supporting Business Resource groups, and fostering open conversations. Location: On-site –Croydon,GBR At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view your Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com. #J-18808-Ljbffr

Department: Field Team Employment Type: Full Time Location: Croydon Compensation: £28,000 - £38,000 / year BMS is a specialist UK consultancy providing expert safety, compliance and environmental monitoring services. Established in 1994, we support organisations in managing risks relating to water hygiene, Legionella, indoor air quality, closed water systems and workplace environments. We work with a wide range of clients, helping them maintain high standards of safety, compliance and environmental management through practical, expert advice and monitoring services. Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for a Graduate Water Monitoring Consultant to join BMS, carrying out water monitoring and supporting Legionella risk assessments across a varied portfolio of client properties. This is a hands-on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out water monitoring, inspections and surveys, while developing your technical knowledge and practical experience in water hygiene and building safety. You will receive training and support to develop your understanding of water systems, Legionella control and relevant industry guidance. As your experience grows, you will take on greater responsibility for producing reports, identifying risks and providing clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. • Carry out routine water monitoring, including temperature checks, tank inspections, sampling and verification of remedial works., • Assist with Legionella risk assessments and site surveys, developing your knowledge of ACOP L8 and HSG274 guidance., • Assist with producing clear, accurate reports, site records and schematic drawings of water systems., • Identify potential risks and, with training and support, recommend appropriate remedial actions., • Manage your workload effectively, communicate with clients and site teams, and maintain a high standard of professional service., • Support additional services such as ventilation surveys and indoor air quality monitoring following appropriate training, including occasional overnight stays where required., • A graduate, ideally with a degree in Environmental Science, Environmental Health, Building Services, Engineering, Science or a related subject., • Interested in developing a career in water hygiene, environmental monitoring, building safety and technical consultancy., • Previous experience in water monitoring, Legionella or water treatment would be beneficial but is not essential, as full training will be provided., • A strong communicator with good attention to detail and the ability to produce clear and accurate written information., • Organised, self-motivated and comfortable working independently, travelling regularly to different client sites., • A full driving licence is essential You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Alongside a competitive salary, you’ll benefit from a package designed to support you both in and outside of work, including: • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months' service, • Company pension scheme, • 20 days' annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days A solid benefits package, with your annual leave entitlement growing the longer you're with the business. Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Faithorn Farrell Timms Who we are Faithorn Farrell Timms is a nationally recognised, award winning consultancy known for excellence in the social housing and public sectors. We're proud of our reputation for delivering outstanding services, fostering innovation, and building long-term client relationships. Our work enhances communities by ensuring buildings are not only fit for purpose but improve the lives of those who use them. Department: Field Team Location: Orpington Compensation: £45,000 - £60,000 / year Faithorn Farrell Timms Who we are Faithorn Farrell Timms is a nationally recognised, award winning consultancy known for excellence in the social housing and public sectors. We're proud of our reputation for delivering outstanding services, fostering innovation, and building long-term client relationships. Our work enhances communities by ensuring buildings are not only fit for purpose but improve the lives of those who use them. Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. • Prepare and submit planning and building regulations applications for projects., • Produce tender specifications, carry out tender analysis, and prepare tender reports., • Assist senior staff with Party Wall matters under the Party Wall etc. Act 1996., • Manage selected projects, including stock condition surveys and Energy Performance Certificates (EPCs)., • Support senior surveyors with contract administration duties under various forms of JCT contracts., • Carry out site inspections and investigations, diagnosing defects through testing, sampling, and opening-up works where required., • Produce clear, accurate reports on building condition and recommended remedial works, while ensuring compliance with Health & Safety policies and providing professional H&S advice where necessary., • MRICS qualified Chartered Building Surveyor with strong professional knowledge of building surveying practices., • Extensive knowledge of construction methods and materials, with experience preparing specifications and schedules of work., • Strong contract administration experience, particularly working with JCT forms of contract., • Solid understanding of planning and building regulations approval processes., • Significant site inspection experience, monitoring works and recording progress on active construction sites., • Confident leading and participating in project meetings with clients, contractors, and key stakeholders., • Experienced in producing technical reports, including feasibility, defect, and condition reports, with knowledge of Health & Safety, CDM Regulations, and fire safety standards (NEBOSH and Party Wall experience beneficial). You'll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you'll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. • Additional paid Christmas shutdown (4-5 days discretionary), • Employee Assistance Programme, • Pension scheme-5% employee / 3% employer (after 3 months), • Vitality Health Insurance, • Funded training & professional membership fees Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

RECRUITMENT CONSULTANT £££ DOE, PLUS QUARTERLY BONUS & COMMISSION Zoom are looking for ambitious and sales driven individuals to join our fast‑paced recruitment agency. Over the past ten years, Zoom have built an established reputation with our clients as a go‑to trusted recruitment partner supplying both permanent and temporary solutions to the Logistics sector. We are renown for forming long term partnerships and delivering excellence with some of the industry's highest performing blue chip companies. Zoom have a strong Director team with over twenty years recruitment experience, we are perfectly placed in the heart of Bromley North close by to amenities and encourage flexible working and team socials. Our vision is to be the recruiter of choice within our specialist sectors which are booming in this current day and we achieve this by remaining versatile and providing access to leading software and an excellent back office support required to exel in this 360 role. • Recruit high-quality candidates by sourcing via various job boards, LinkedIn and recruitment platforms., • Telephone screen candidates, assessing suitability and compliance for roles., • Confidently generate new sales business & bring on new temporary or permanent jobs to increase revenue on your desk., • Ensure all bookings are inputted on the system for payroll and liaise with any necessary departments in relation to managing your team of staff., • Form strong relationships with both clients and candidates ensuring an excellent delivery of service at all times., • Develop an in-depth knowledge of the compliance, requirements and industry in relation to your desk., • New business and account development working with some of the UKs leading blue chip brands or the booming NHS sector, • An experienced and motivated sales individual keen to get on the phone and progress within the business., • Motivated to make money and increase revenue., • Well organised & able to prioritise tasks., • Confident using technology and social media We are committed to train and mentor consultants to help you to achieve your career goals and uncapped earning potential. • Modern offices in the heart of Bromley town, • Friendly co working team, • Uncapped commission and quarterly bonus, • Flexible working hours, • Frequent team socials, lunches & drinks, • Birthday Off, • Increased holidays with service, • Company Phone (Shared), • Casual dress code To apply in confidence please email Elle‑Louise Tucker please note if you have not been contacted within seven days please assume you have not been successful on this occasion. Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contract staff within Commercial, Logistics, Engineering and NHS sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures. #J-18808-Ljbffr

Did you know KONE moves over one billion people every day? In 2023, we had annual net sales of EUR 11.0 billion. We employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. KONE is looking for a qualified Escalator Engineers in London and surroundings. We are looking for candidates that meet the following criteria: • NVQ3 qualification in Escalator Engineering, • Experience of working with escalators, • Strong customer skills, • Good written and spoken English, • Excellent health and safety knowledge is essential for this role We offer a range of fantastic benefits including: • Excellent salary available depending on experience, • KONE offer strong and clear progression programmes with Engineers so that you can reach your full potential, • Available training - KONE have a learning tool that allows you to apply for various courses that can increase your knowledge and progression potential., • KONE van, • paid overtime and callouts depending on the position, • 25 Days Holiday, • Company Pension Scheme, • Employee Assistance Programme, • PDI, • Life Assurance, • Cycle to work scheme This is not for a specific, immediate position but for building a pool of qualified Escalator Engineers for roles we regularly need to fill. By applying, you'll be considered for future opportunities, and we'll contact you when relevant positions open. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers #J-18808-Ljbffr

Department: Field Team Employment Type: Full Time Location: Croydon Reporting To: Richard Berry Compensation: £28,000 - £38,000 / year BMS ltd (Building Monitoring Services) Water Systems Consultant Building Monitoring Services Ltd (BMS) is an established specialist consultancy providing independent water, air and workplace compliance services to clients across the UK. Our expertise includes Legionella risk management, water hygiene, closed water system consultancy, indoor air quality and environmental monitoring. We pride ourselves on delivering practical, impartial advice that helps our clients manage risk, remain compliant and maintain safe working environments. As we continue to grow, we are looking for talented people who want to play a key role in the next stage of BMS’s development. Part of the Celnor Group Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for an experienced Water Systems Consultant to join BMS, carrying out water monitoring and Legionella risk assessments across a varied portfolio of client properties. This is a hands‑on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out monitoring, inspections and detailed surveys, before producing clear, accurate reports and schematic drawings of water systems. You will be trusted to manage your own workload, work independently and use your technical knowledge and practical judgement to identify risks, recommend appropriate remedial actions and provide clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. • Carry out routine water monitoring across a varied portfolio of client properties, including temperature checks, tank inspections, sampling and verification of remedial works., • Complete detailed Legionella risk assessments and site surveys in line with ACOP L8 and HSG274 guidance., • Produce clear, accurate risk assessment reports and hand-drawn schematic drawings of water systems., • Identify areas of risk, recommend suitable remedial actions and assign appropriate priorities to required works., • Plan and manage your own workload, ensuring visits and reports are completed within agreed timescales., • Maintain accurate site records, inspection forms and visit reports., • Communicate any site issues, access problems or cancellations promptly to the Field Service Manager., • Work safely at all times, including when working alone, travelling between sites and working at height where required., • Maintain a high standard of service and professionalism when dealing with clients and site contacts., • Support occasional ventilation surveys and indoor air quality monitoring following appropriate training., • Undertake occasional overnight stays where required by the location of client sites., • Strong working knowledge of ACOP L8 and HSG274., • Previous experience carrying out Legionella risk assessments, including producing written reports and schematic drawings., • A good understanding of domestic water systems across a range of building types., • Excellent attention to detail, with strong technical report writing skills., • Confident communicating with clients, site teams and colleagues at all levels., • Organised, self motivated and able to plan and manage a varied workload independently., • Comfortable working alone and travelling regularly to client sites., • Good IT skills, including experience using Microsoft Office., • A full UK driving licence is essential., • Experience in indoor air quality monitoring, closed water systems or water treatment would be beneficial, but is not essential. You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Alongside a competitive salary, you’ll benefit from a package designed to support you both in and outside of work, including: • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months’ service, • Company pension scheme, • 20 days’ annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days A solid benefits package, with your annual leave entitlement growing the longer you’re with the business. Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Building Monitoring Services Ltd Department: Field Team Location: Croydon Compensation: £28,000 - £38,000 / year Building Monitoring Services Ltd BMS is a specialist UK consultancy providing expert safety, compliance and environmental monitoring services. Established in 1994, we support organisations in managing risks relating to water hygiene, Legionella, indoor air quality, closed water systems and workplace environments. We work with a wide range of clients, helping them maintain high standards of safety, compliance and environmental management through practical, expert advice and monitoring services. Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for a Graduate Water Monitoring Consultant to join BMS, carrying out water monitoring and supporting Legionella risk assessments across a varied portfolio of client properties. This is a hands-on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out water monitoring, inspections and surveys, while developing your technical knowledge and practical experience in water hygiene and building safety. You will receive training and support to develop your understanding of water systems, Legionella control and relevant industry guidance. As your experience grows, you will take on greater responsibility for producing reports, identifying risks and providing clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. • Carry out routine water monitoring, including temperature checks, tank inspections, sampling and verification of remedial works., • Assist with Legionella risk assessments and site surveys, developing your knowledge of ACOP L8 and HSG274 guidance., • Assist with producing clear, accurate reports, site records and schematic drawings of water systems., • Identify potential risks and, with training and support, recommend appropriate remedial actions., • Manage your workload effectively, communicate with clients and site teams, and maintain a high standard of professional service., • Support additional services such as ventilation surveys and indoor air quality monitoring following appropriate training, including occasional overnight stays where required., • A graduate, ideally with a degree in Environmental Science, Environmental Health, Building Services, Engineering, Science or a related subject., • Interested in developing a career in water hygiene, environmental monitoring, building safety and technical consultancy., • Previous experience in water monitoring, Legionella or water treatment would be beneficial but is not essential, as full training will be provided., • A strong communicator with good attention to detail and the ability to produce clear and accurate written information., • Organised, self-motivated and comfortable working independently, travelling regularly to different client sites., • A full driving licence is essential You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Alongside a competitive salary, you’ll benefit from a package designed to support you both in and outside of work, including: • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months’ service, • Company pension scheme, • 20 days’ annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days A solid benefits package, with your annual leave entitlement growing the longer you’re with the business. Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Department: Field Team Employment Type: Full Time Location: Croydon Compensation: £28,000 - £38,000 / year BMS is a specialist UK consultancy providing expert safety, compliance and environmental monitoring services. Established in 1994, we support organisations in managing risks relating to water hygiene, Legionella, indoor air quality, closed water systems and workplace environments. We work with a wide range of clients, helping them maintain high standards of safety, compliance and environmental management through practical, expert advice and monitoring services. Celnor Group is a UK-based environmental services group operating across the Testing, Inspection, Certification and Compliance (TICC) landscape. With a growing portfolio of specialist businesses, Celnor provides essential services that protect people, property and the environment. While each business retains its own identity, culture and technical specialism, all are supported by a central group function that invests in people, systems and long-term sustainable growth. We are looking for a Graduate Water Monitoring Consultant to join BMS, carrying out water monitoring and supporting Legionella risk assessments across a varied portfolio of client properties. This is a hands-on, field-based role where no two days are quite the same. You will visit a range of different sites, carrying out water monitoring, inspections and surveys, while developing your technical knowledge and practical experience in water hygiene and building safety. You will receive training and support to develop your understanding of water systems, Legionella control and relevant industry guidance. As your experience grows, you will take on greater responsibility for producing reports, identifying risks and providing clients with a consistently high standard of service. The role will primarily focus on Legionella and water hygiene, with the opportunity to develop further skills in areas such as ventilation surveys and indoor air quality monitoring through additional training. • Carry out routine water monitoring, including temperature checks, tank inspections, sampling and verification of remedial works., • Assist with Legionella risk assessments and site surveys, developing your knowledge of ACOP L8 and HSG274 guidance., • Assist with producing clear, accurate reports, site records and schematic drawings of water systems., • Identify potential risks and, with training and support, recommend appropriate remedial actions., • Manage your workload effectively, communicate with clients and site teams, and maintain a high standard of professional service., • Support additional services such as ventilation surveys and indoor air quality monitoring following appropriate training, including occasional overnight stays where required., • A graduate, ideally with a degree in Environmental Science, Environmental Health, Building Services, Engineering, Science or a related subject., • Interested in developing a career in water hygiene, environmental monitoring, building safety and technical consultancy., • Previous experience in water monitoring, Legionella or water treatment would be beneficial but is not essential, as full training will be provided., • A strong communicator with good attention to detail and the ability to produce clear and accurate written information., • Organised, self-motivated and comfortable working independently, travelling regularly to different client sites., • A full driving licence is essential You’ll be joining a business where your contribution matters and where professionalism, integrity and teamwork are genuinely valued. As part of the wider Celnor Group, you’ll benefit from group-wide investment, shared expertise and opportunities to develop your career as the organisation continues to grow. Alongside a competitive salary, you’ll benefit from a package designed to support you both in and outside of work, including: • Company car, • Company credit card, • Death in service cover, • Employee Assistance Programme, • Private healthcare after 12 months' service, • Company pension scheme, • 20 days' annual leave, increasing to 22 days after your first full year of service, • An additional day of annual leave for each further year of service, up to a maximum of 25 days A solid benefits package, with your annual leave entitlement growing the longer you're with the business. Celnor Group and its businesses manage recruitment directly. We do not require agency support for this role and will only engage with recruitment partners from our preferred supplier list where necessary. We may use technology, including AI-enabled tools, to support parts of the recruitment process. AI is not used for candidate screening, scoring or hiring decisions. All hiring decisions are made by people, for people. Our recruitment systems are ISO 42001 accredited, reflecting our commitment to ethical, transparent and responsible use of technology. #J-18808-Ljbffr

Location: Hybrid / Sidcup, UK Job type: Permanent / Full-time Sector and subsector: Accounting & Finance | Qualified Salary: Competitive salary Affinia is the UK’s fastest growing purpose‑led, purpose‑built Accountancy firm, focused on building stronger, more valuable relationships. With over 1000 colleagues across the East, South East, London and the Midlands, we are dedicated to supporting our clients, colleagues and communities. We advise businesses, public sector organisations, charities and individuals throughout the UK and internationally across six Service Lines – Accounts Solution, Taxation, Audit & Assurance, Corporate Finance, Payroll and Corporate Recovery, supported by centralised enabling functions spanning People, Finance, Marketing, Business Support, IT, Risk and Corporate Development. Our team also offers in‑depth sector expertise across a number of sectors, ensuring our clients receive the best short to medium and long‑term advice, tailored to them. We are committed to delivering excellence in every aspect of our work, adapting to the evolving technology and regulatory landscape while consistently exceeding client expectations. Our people are our most valuable asset. We are therefore committed to supporting our colleagues throughout their professional development, providing guidance and training at whatever stage of their career they join us. As a Manager within the Accounts team, you will play a critical leadership role in delivering high‑quality accounting services to a diverse portfolio of clients. You will oversee the planning, execution, and review of complex assignments, ensuring technical compliance, commercial effectiveness, and exceptional client service. Responsible for managing and developing a team of Assistant Managers, Seniors, and Trainees, you will lead by example, fostering a culture of performance, collaboration, and continuous improvement. You will act as a key point of contact for clients, maintaining strong relationships and identifying opportunities to add value through advisory, tax planning, and process efficiencies. Working closely with Associate Directors and Directors, you will also contribute to departmental strategy, business development efforts, and internal projects, helping to drive growth and profitability within the practice. • Manage a portfolio of clients across a range of industries, ensuring the timely and accurate delivery of statutory accounts, management reports, VAT returns, and other services., • Plan, allocate, and monitor assignments across the team, ensuring jobs are delivered on time, within budget, and in line with internal quality standards., • Review complex accounts and tax computations prepared by Assistant Managers and Seniors, providing clear feedback and resolving technical queries., • Act as the main point of contact for key clients, building strong relationships, addressing complex queries, and identifying areas for additional support or advisory services., • Monitor WIP, billing, and recovery rates on all client jobs. Ensure fee discussions, scope management, and overruns are handled professionally and proactively., • Provide ongoing coaching, mentoring, and performance feedback to team members. Lead regular 1:1s and support development plans for Assistant managers, Seniors, and Trainees., • Conduct formal performance appraisals and participate in progression and promotion decisions. Support recruitment, onboarding, and workforce planning within the team., • Ensure adherence to UK GAAP (FRS 105 and FRS 102 specifically, where relevant IFRS), company policies, ethical standards, and regulatory requirements. Flag and address any emerging risks., • Assist Directors in preparing client proposals, attending pitches, and identifying new business opportunities within your portfolio or wider network., • Contribute to the development of internal processes, systems, and efficiencies within the Accounts service line. Lead or participate in project‑based initiatives where appropriate., • ACA, ACCA, or equivalent professional qualification (fully qualified), • Minimum of 5–7 years’ experience in a UK accountancy practice, • Up‑to‑date CPD record and strong working knowledge of UK GAAP (especially FRS 102, with IFRS an advantage), • Advanced experience in preparing and reviewing statutory accounts, VAT returns, and corporate tax computations, • Proficient in practice management and accounting software (e.g. CCH, Xero, Sage, QuickBooks), • Strong understanding of WIP, billing, and commercial metrics in a professional services environment, • Proven experience in supervising, mentoring, and developing junior staff, • Confident in delivering feedback and conducting appraisals, • Ability to manage team workflow, delegate effectively, and oversee performance, • Excellent written and verbal communication skills with clients and internal stakeholders, • Ability to manage client relationships, resolve issues, and provide proactive, value‑added advice, • Commercially aware with the ability to discuss fees, scope changes, and service opportunities, • Highly organised and able to manage multiple priorities, • Strong analytical and problem‑solving abilities, • Professional, credible, and aligned with the firm’s values and culture, • Proactive, self‑motivated, and committed to continuous improvement, • Ability to respond and be reactive to shifting priorities at short notice., • Have clear written and spoken communication., • Strong attention to detail, • Ability to multitask under pressure and to lead others., • Opportunity to purchase 3 extra days holiday per year., • Auto enrolment Pension Scheme with True Potential., • Death in Service., • Professional membership support., • Paycare – claim money back for Dental / Optical / Professional Therapies, • Dress for your Diary Policy. Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. #J-18808-Ljbffr

Through this role you will have the following responsibilities: • Handle customer complaints received via telephone and email, managing difficult conversations professionally, empathetically, and with a strong focus on customer outcomes., • Take ownership of complaint casework from receipt to resolution, ensuring timely responses, thorough investigation of root causes, collaboration with relevant stakeholders, and fair, high-quality complaint outcomes., • Maintain accurate and comprehensive records within the complaint management system, ensuring compliance with regulatory requirements, internal procedures, FCA timescales, and department SLAs., • Prepare customer-facing communications, including complaint acknowledgements, updates, and Final Response Letters, ensuring clarity, accuracy, and professionalism in all written correspondence., • Manage workload effectively, balancing multiple cases and priorities while achieving individual productivity, quality, KPI, and SLA targets established by the department., • Identify trends, recurring issues, and opportunities for service improvement, escalating risks or complex cases to management with clear recommendations where appropriate., • Adhere to all applicable regulatory requirements, including DISP and Consumer Duty obligations, while ensuring complaint handling activities are conducted in line with Allianz standards and governance expectations., • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use., • Previous experience in a customer service, complaints handling, customer relations, or customer resolution role, with a proven track record of delivering excellent customer outcomes., • Experience handling regulated customer complaints, ideally within insurance, financial services, assistance, or other regulated industries., • Excellent communication skills, including professional telephone handling, strong letter-writing abilities, and the confidence to manage challenging conversations with customers., • Strong attention to detail, organizational skills, and the ability to manage multiple cases while maintaining accuracy and meeting deadlines., • Proficiency in Microsoft Office applications and experience working with case management, CRM, or complaint management systems., • Strong problem-solving and decision-making skills, with the ability to work independently as well as collaboratively within a team environment., • Self-motivated, adaptable, and resilient, with the ability to perform effectively in a fast-paced environment and under strict service timelines., • Good understanding of FCA regulations, DISP requirements, and Consumer Duty principles is advantageous., • Insurance, assistance, or financial services experience would be considered a strong advantage., • Good understanding of AI frameworks and the ability to utilize AI tools in everyday tasks. Interest in supporting clients in adopting AI for successful business transformation. We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered. Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 105405 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr

Through this role you will have the following responsibilities: • Handle customer complaints received via telephone and email, managing difficult conversations professionally, empathetically, and with a strong focus on customer outcomes., • Take ownership of complaint casework from receipt to resolution, ensuring timely responses, thorough investigation of root causes, collaboration with relevant stakeholders, and fair, high-quality complaint outcomes., • Maintain accurate and comprehensive records within the complaint management system, ensuring compliance with regulatory requirements, internal procedures, FCA timescales, and department SLAs., • Prepare customer-facing communications, including complaint acknowledgements, updates, and Final Response Letters, ensuring clarity, accuracy, and professionalism in all written correspondence., • Manage workload effectively, balancing multiple cases and priorities while achieving individual productivity, quality, KPI, and SLA targets established by the department., • Identify trends, recurring issues, and opportunities for service improvement, escalating risks or complex cases to management with clear recommendations where appropriate., • Adhere to all applicable regulatory requirements, including DISP and Consumer Duty obligations, while ensuring complaint handling activities are conducted in line with Allianz standards and governance expectations., • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use. Through this role you will have the following responsibilities: • Handle customer complaints received via telephone and email, managing difficult conversations professionally, empathetically, and with a strong focus on customer outcomes., • Take ownership of complaint casework from receipt to resolution, ensuring timely responses, thorough investigation of root causes, collaboration with relevant stakeholders, and fair, high-quality complaint outcomes., • Maintain accurate and comprehensive records within the complaint management system, ensuring compliance with regulatory requirements, internal procedures, FCA timescales, and department SLAs., • Prepare customer-facing communications, including complaint acknowledgements, updates, and Final Response Letters, ensuring clarity, accuracy, and professionalism in all written correspondence., • Manage workload effectively, balancing multiple cases and priorities while achieving individual productivity, quality, KPI, and SLA targets established by the department., • Identify trends, recurring issues, and opportunities for service improvement, escalating risks or complex cases to management with clear recommendations where appropriate., • Adhere to all applicable regulatory requirements, including DISP and Consumer Duty obligations, while ensuring complaint handling activities are conducted in line with Allianz standards and governance expectations., • Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use., • Previous experience in a customer service, complaints handling, customer relations, or customer resolution role, with a proven track record of delivering excellent customer outcomes., • Experience handling regulated customer complaints, ideally within insurance, financial services, assistance, or other regulated industries., • Excellent communication skills, including professional telephone handling, strong letter-writing abilities, and the confidence to manage challenging conversations with customers., • Strong attention to detail, organizational skills, and the ability to manage multiple cases while maintaining accuracy and meeting deadlines., • Proficiency in Microsoft Office applications and experience working with case management, CRM, or complaint management systems., • Strong problem-solving and decision-making skills, with the ability to work independently as well as collaboratively within a team environment., • Self-motivated, adaptable, and resilient, with the ability to perform effectively in a fast-paced environment and under strict service timelines., • Good understanding of FCA regulations, DISP requirements, and Consumer Duty principles is advantageous., • Insurance, assistance, or financial services experience would be considered a strong advantage., • Good understanding of AI frameworks and the ability to utilize AI tools in everyday tasks. Interest in supporting clients in adopting AI for successful business transformation. We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered. Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 105405 | Customer Services & Claims | Professional | Allianz Partners | Full-Time | Permanent At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow. #J-18808-Ljbffr

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