Facilitator jobs in BorehamwoodCreate job alerts

The Technical Account Managers (TAM) are dedicated to a select pool of our existing and largest global strategic partners. This customer group contains some of the worlds largest banks, acquirers, gateways and card schemes, making them key to the lifeblood of Token.io. The successful applicant will serve as a central technical resolution point for a selection of these customers, once they have completed their original technical implementation and are in to a live production environment. This will be working across Tokens market-leading Open Payments proposition, encompassing engagement with opportunities and activities throughout Europe. As a trusted advisor, facilitator and problem-solver, this role must ensure that customers achieve their technical goals and realise value from their use of Tokens Open Banking products and services. This is ultimately visible through the increase in transactional volumes through their existing engagement, but also the expansion of new and additional services and extended capabilities. The TAM will build and maintain positive relationships by engaging directly with their relevant technical counterparts, whilst ensuring they maintain excellent traceability of issues through existing support platforms. It is essential for the success of this role within Token.io that any perceived technical challenges that may impact adoption and volume increase are clearly identified, communicated internally and mitigation plans are created. • Primary point of ownership for any technical / functional queries from specific customers, once they have completed their initial technical implementation, • Initially focusing on a relatively small group of our most strategic, large international customers, • Leading, driving and owning client-specific technical investigations, • Managing and driving to conclusion connection requests for new banks, • Oversight and management of new TPP (Third Party Provider) on-boarding requests, • Close interaction with the existing Level 1 customer support team (whose focus is on the remaining customer base), • Drive to set an efficient framework for the success for this role and its expansion to work with other customers across the organisation, • Provide trainings and coaching to Level 1 customer support team on our products, • Coordinate work of internal teams where needed to resolve issues and to deliver fixes, • Wickedly smart entrepreneurial professional who loves technology and who lives to innovate and deliver disruptive technologies into the market, • Truly customer-centred thinking with a passion to deliver the best possible technical standards to customers, • Highly professional approach and great communication skills with an ability to think on your feet, • Highly collaborative people who understand and value the power of working together as a team, • Passion for understanding our market, product and technology, • Ability to find innovative and pragmatic solutions, • Confident in making decisions during investigation and delivery activities, • 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments industry., • Technical, • Familiarity with REST API is a must, • Knowledge of banking security, authentication technologies and identity management solutions would be a significant plus, • Familiarity with ISO20022 would be a plus, • Industry Solutions, • Prior experience supporting implementation of payments applications or extensive knowledge of the payments marketplace is a must., • Prior knowledge or exposure to Open Banking ecosystem would be a plus, • Knowledge of banking security, authentication technologies and identity management solutions, • Service Delivery and Support, • Truly passionate about customer delivery and support - with high levels of resilience, • Previous project management / account management experience with proven ability to prioritize and multitask in a dynamic, fast-paced environment is highly beneficial for this role, • Experience of delivering and supporting mission-critical, high availability systems and solutions, • General, • Extraordinary organisational, communication (written and verbal) and interpersonal skills, • Must have a strong work ethic and desire to succeed; tenacity, passion, persistence and integrity are all strongly desired character traits, • Excellent presentation skillsOpen to allToken is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

At Moneybox, our mission is to give everyone the means to get more out of life. We’re guided by our belief that wealth isn’t about the money, it’s about the means to more – more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award‑winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement. As a Senior People Partner at Moneybox, you'll be more than an HR expert – you'll be a strategic partner, helping shape how we build and grow our teams as we scale. You'll work closely with our Head of People Partnering and Culture, VP People and Senior People Partner to connect our people strategy to the things that actually matter: our mission, our culture, and our strategic company goals. • Strategic Business Partnering: Get under the skin of your business areas – understand their goals, anticipate their challenges, and bring proactive, commercial people solutions to the table., • Organisational Influence: Support People team strategy and roadmap delivery so that People initiatives are a driver of what we achieve as a business., • Consultancy & Coaching: Be the trusted expert our senior leaders turn to when they're navigating complex organisational challenges. Think long‑term, not just the next quarter., • Project Accountability: Own large‑scale, complex People projects end‑to‑end. Use data to cut through noise and tell clear, compelling stories that drive decisions., • Expertise: Proven experience as a People Partner, ideally bringing a specialism or spike (e.g. strategic workforce planning, organisational design, change management, DE&I)., • Business & Financial Acumen: You're comfortable talking about headcount budgets, forecasting, and the commercial impact of People decisions., • Data Literacy: You can turn complex data into clear narratives that land with senior stakeholders and influence decisions., • Stakeholder Management: You build trust quickly, handle difficult conversations with confidence, and aren't afraid to push back when it matters., • Communication: You're a skilled facilitator and presenter – someone who can bring a room along with them and get genuine buy‑in for change., • Legal Knowledge: Strong working knowledge of UK employment law, including the full spectrum of ER., • Strategic Thinker: You've moved beyond purely technical HR skills and lead through influence, coaching, and commercial instinct., • Driven & Ambitious: You want to grow, and you're excited by what we're building at Moneybox., • Resilient: You can make sound calls with imperfect information – and back them up with evidence when challenged., • Collaborative: You naturally bring people together across functions and look for the synergies others miss., • Impact: A genuine seat at the table – where your ideas are heard and your work shapes how Moneybox grows., • Growth: A personal L&D budget, plus access to strategic People workshops and conferences to keep you at the top of your game., • Company Bonus Scheme: Rewarding Company and individual performance., • Wellbeing: Private medical insurance, health cash plan, Gympass subscription, Company pension scheme, home office furniture allowance, cycle‑to‑work and e‑bike scheme., • Flexibility: Hybrid working, with 2 days a week in our London office (near the Oxo Tower)., • Holiday: 25 days plus bank holidays, with more added as your time with us grows. #J-18808-Ljbffr

Responsibilities Planning the workshop content (all items will be supplied) Attending weekly sessions Setting up the room and inviting members to participate Working alongside and collaborating with support staff * Facilitating the session Location and Availability Location: Friern Barnet -

OLG Recruitment are currently recruiting for a Health & Safety Facilitator to work for a client based in Scunthorpe. The Health & Safety Facilitator will support the Line Management in the development, implementation, monitoring, and administration of the sites continuous H & S enhancement strategy.

Green Social Prescribing Facilitator.

OLG Recruitment are currently recruiting for a Safety Facilitator to work for a client based in Scunthorpe. What you need to know about the role The Health & Safety Facilitator will support the Line Management in the development, implementation, monitoring, and administration of the site’s co

Flexzo Teach is seeking teachers in Greater Lincolnshire for flexible teaching roles with local schools.This position allows teachers to set their own schedule and pay while connecting directly with educational settings.Ideal candidates will demonstrate experience in working with children with Speci

This is a remote position for an Advisory Board Member/Deal Facilitator specializing in travel‑tech and property‑tech industries.

Job Description Would a term-time role in education suit your lifestyle? Would you like to be part of an exciting new project providing bespoke education in Bedford for young people who have a learning disability? The full job description covers all associated skills, previous experience, and any qu

Palliative End of Life Care Facilitator As part of the contracted services provided by St. Luke’s Hospice Community Services, the role of Palliative and End of Life Care Facilitator is an important and autonomous role providing care support, aligning with our community partners and working with ou

Facilitates Non-conformance reports, supports stakeholders, and produces reports for quality assurance within a hybrid work environment.

Facilitate teaching support and coordinate workshop resources for plumbing curriculum delivery.

Facilitator role linking students and practice partners, ensuring high-quality placement experiences.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey.We offer safe homes, mental health support and trusted advice.We believe that every child and young person has the right to be safe, heard and to shape their own future.We work alongside them to make t

Learning Support Worker (1244).John's, we have a proud history of making a positive difference to the lives of young people.We are now looking for amazing Learning Support Workers to support us in continuing that impact.John's is one of the largest employers in Brighton and Hove.FTE for 52 weeks (Yo

Do you want to make a positive difference to the lives of others? .Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 65 years.We provide supported accommodation, leisure and learning activities, information, advice, and

At Peabody, we’re passionate about creating opportunities for young people to thrive.Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.This role will involve driving between various properties across Borehamwood.You will require a driving

Supply Cleaner (HWC), Various Locations.Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applic

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Salary placing will normally be at the first point of the scale.Lizzie Cunningham E-Mail: lizzie.Practical assistance to children and families arising from the Social Worker's care plan.Please find the Job Description below.The Highland Council understands that diversity fosters creativity and innov

Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you take pr

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Experienced Residential Support Worker (RSW).West Midlands (Multiple locations).We are seeking a compassionate, experienced, and dedicated Residential Support Worker to join our children's residential home.You will play a vital role in providing high-quality care and support to children and young pe

Support Worker - SEN School - Wirral.We are recruiting for a Support Worker to work as a SEN Teaching Assistant within specialist schools.This role involves supporting children with special educational needs (SEN) in an education setting, including:.SEMH (social, emotional and mental health needs).Y

Part-time / Full-time, Temporary.From £35 per hour (inclusive of holiday pay).Communication Support Worker (CSW).Deaf and hard-of-hearing learners.The ideal candidate will be confident using British Sign Language (BSL), committed to inclusive education, and able to work collaboratively with teachin

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Earn £14 - £19 per hour.Deliver a local round on agreed days and take control of your earning opportunity.Evri delivers over a billion parcels a year through a network of more than 30,000 couriers.We’re recruiting self-employed delivery drivers in your area now.We have opportunitie

Please apply online via the link provided.Please note, we do not accept CVs submitted without a fully completed online application form.Procurement and Contracts Team Leader.Market Supplement (up to £5k depending on experience) + L.Permanent, full-time (37 hours per week).Flexible working options (

RECONNECT Peer Support Worker - Hertfordshire.Do you have lived experience of health challenges, substance use, or the criminal justice system, and want to use it to make a real difference?.Forward Trust’s NHS-commissioned RECONNECT service is looking for a passionate Peer Support Worker to help p

London & surrounding counties.Our client is a respected and fast-paced media and events business, delivering high-quality productions and live events across London and the UK.They are seeking an experienced, professional Delivery Driver to become an integral part of their operations team.This ro

Positive Employment is currently recruiting for a 3.Ton Delivery Driver for our client a whit goods business operating across the UK.This role i based in the Ruislip area.The successful post holder will play a critical role in achieving the client's purpose of helping everyone enjoy amazing technolo

This is a permanent role with good overtime rates available.We are looking for a reliable, professional, and experienced Multi-Drop Driver based near Colney Street, Hertfordshire, with extensive experience driving throughout London.This role is ideal for someone who knows London's roads inside and o

Team Leader/Senior Management Accountant (Accountancy Practice) - Surrey - Up to £55,000 p.Are you looking to join an extremely collaborative and professional Accountancy Practice, who pride themselves on culture and customer focus?.Do you thrive in a varied and busy role where you will need to man

Experienced Delivery Driver – Media & Events.London & surrounding counties.Our client is a respected and fast-paced media and events business, delivering high-quality productions and live events across London and the UK.They are seeking an experienced, professional Delivery Driver to becom

Permanent, Full Time (40 hours per week).Are you the candidate we are looking for? At Shaftesbury Brookside House we are recruiting for an Enabling Support Worker.We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce.We b

Drive nice cars and explore the UK and get paid for doing it.Become a DMN Logistics Inspector/Driver.DMN Logistics are one of the UKs leading independent vehicle collection and inspection companies.Due to ongoing growth we require FULL TIME self-employed driver contractors based across England to jo

Join Nurseplus as a Mental Health Support Worker – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a temporary Mental Health Support Worker, you'll be providing high-quality care across a range of settings,

Behaviour Support Worker - Tower Hamlets - Secondary School - £100-£120 a day (depending on experience) - Full Time - Immediate Start Behaviour Support Worker - Previous experience supporting pupils with behavioural or SEMH needs required Behaviour Support Worker - Experience working in

Complex Care Support Worker Pay: Competitive hourly rates (dependent on experience) Hours: Full-Time, Part-Time & Bank Opportunities Available Care4ocus Healthcare is currently recruiting experienced Complex Care Support Workers to join our growing team supporting children and adults with complex

Driver Team Leader Buckinghamshire £16.Responsibilities: The role holder will be responsible for the vehicle in their charge, carrying out daily vehicle inspections and maintaining it to ensure it is clean and tidy.The Driver Team Leader will be expected to liaise with the onsite Workshop

Production Team Leader (FMCG / Food Manufacturing) £30,000 - £40,000 + Flexible Shift pattern+ Permanent Position + Progression Howden, East Yorkshire Are you a Production Team Leader, Supervisor or similar with experience within FMCG, food manufacturing or packaging environments look

Customer Success Team Leader Location: Hatfield, Hertfordshire Salary: Up to £40,000 Hours: Monday to Friday, 7:30am to 4:30pm Office Based: 5 days per week Lead.Are you an experienced Customer Service Team Leader looking for your next challenge? Do you thrive in a fast paced environment

Assistant Support Worker - Hemel Hempstead Town Centre (onsite parking available).Looking for a meaningful career where you can genuinely change lives - even if you have never worked in care and support before?.At Lord Alexander House, our values of Inclusion, Respect, Collaboration, Empowerment and

Full job description To lead and develop a multi-disciplinary team, ensuring the effective delivery of ground rent and leasehold services, high standards of customer service, operational efficiency, and compliance with relevant legislation and policies.Key Responsibilities * Lead, motivate, coac