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For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?

About By Association Only (BAO) BAO is a globally award-winning Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers and marketers that are committed to exceptional standards in eCommerce. We work explicitly with Shopify Plus merchants - generally in the fashion, cosmetics and luxury goods sectors for brands all over the world in competitive global markets. We work in a studio where independence, autonomy and doing the right thing is at the centre of everything we do. As an agency we’re on a mission to work with the world's most ambitious eCommerce brands and we do this in an environment that is smart, open, fast-paced, fun and rewarding. Although we're headquartered in Cambridge, we are staffed by around 70% permanently remote employees that are located all over the UK. All of our team members are full time employees. Job Summary We’re looking for talented, conscientious, and ambitious developers who want to work on exciting e-Commerce projects for global brands. We’re drawn to people who are naturally curious, enjoy problem solving, and share our ambition to build a global agency with a reputation for excellence in both product and service. Skills / Experience We feel passionately that the role will excite the right individual due to the opportunity to work with some fantastic brands, from ambitious funded startups through to large enterprise merchants across a wide variety of market sectors. • Hands-on experience working with an e-Commerce platform such as Shopify, Magento, or BigCommerce, • At least 2 years experience contributing to active projects/websites, • Ability to write well-structured, semantic, and accessible HTML and CSS, • An excellent understanding of JavaScript, with strong knowledge of Web Components, • Solid understanding of core web development principles and front-end performance best practices, • Building complex interactions in a performant way, with a high degree of polish, • Strong awareness of WCAG 2.1 AA accessibility requirements, • Experience working with modern web stacks including build tools, transpilers, linters, build and CI tools, • Solid understanding of Git and version control and working within a team of multiple developers Bonus Points for: • Working in an agency or creative studio environment delivering websites for a variety of clients, • Hands-on technical experience with an e-Commerce platform, • A deep understanding of one or more specific client-side areas like animation, performance, or accessibility for example, • Experience with a common back-end language or framework, preferably Ruby or Node Benefits • Highly competitive salary DOE, • 20 days of annual leave + 8 bank holidays, • + 1 extra day per year served, • + 3/4 'BAO Thank You' Days (additional annual leave) each year around the Xmas period, • High-spec computer equipment issued from day 1, • Training budget for courses or online training relevant to your role, • Interesting, high-profile clients, • No micro-management culture, • Flexible remote working or office based or a combination of the two - depending on your location and preference, • Social events throughout the year, • Clear career progression paths with a Banding structure specific to all Web Developer roles, • - - - - Become part of our Carbon Positive workforce Every one of our staff members are climate positive. BAO contributes a monthly payment per employee, planting trees around the world on behalf of its team. This means as an employee of BAO you’ll be offsetting your entire carbon footprint, including emissions from your home, personal travel, holidays, food, hobbies and more. NO AGENCIES PLEASE - SERIOUSLY!

Borehamwood, United Kingdom | Posted on 25/08/2026 • City Borehamwood, • Province Hertfordshire, • Country United Kingdom, • Postal Code WD6 The original, unrivalled fresh pasta company wants you to join our team! Ugo Foods Group are looking for talented, ambitious and determined Quality Assurance professionals to join our growing team! Quality Assurance Auditors are at the heart of our manufacturing operation, successful candidates will be supporting the company in producing up to 150,000 meals per week by providing first-hand Technical support. QAAs have a variety of responsibilities which include: • Supporting the Technical and manufacturing teams in ensuring the company is conforming tocustomer andBRCGSstandards, • Auditing and filing all of the manufacturing documentationon a daily basis, highlightingand investigatingnon-conformances and implementing relevant actions and follow-up with the appropriate escalation, • Presenting a strong factory presence, troubleshooting and striving for high standards of food safety and quality compliance, • Undertaking Safety and Quality training in accordance with Company procedures and Industry standards, • Undertaking GMP auditing and reporting, • Supporting the fulfilment of the Company Internal Audit schedule, • Undertakingproduct traceability and recall exercises This list is not conclusive. This role is ideal for anyone who has a proactive approach to problem-solving Food Safety issues, and a keen eye for detail. The successful candidate will be working in an extremely fast-paced environment and must be able to work under pressure from time-to-time. Our QAAs work across three different shift patterns, Monday to Friday, although there are occasionally exceptions to this which will be notified and discussed in advance. Hours will be discussed in more detail during the interview stage. • Previous food manufacturing QA experience, preferably in a fresh foods environment, • Strong verbal and written communication skills, • Experience using the Microsoft Office 365 suite of applications, • Flexbility when working required, our QAs work across three shifts which rotate during regular intervals. Working at Ugo Foods Group Ugo Foods Group has been a family-owned business for over 90 years. We offer all employees free access to our Employee Assistance Programme from the first day of employment. Our EAP service provides employees with legal support and advice, mental health support and occupational health services. You will also be provided access to a free mobile phone app with a wealth of wellness material as well as free counselling sessions provided by qualified, independent professionals. Use of the EAP programme is completely private and confidential. Ugo Foods Group has internally developed and promoted over 50% of its internal management team from entry-level positions. Learning and Development is a key part of our culture and we look forward to welcoming new membersto our team who can grow and develop with the company. #J-18808-Ljbffr

Borehamwood, United Kingdom | Posted on 25/08/2026 • City Borehamwood, • Province Hertfordshire, • Country United Kingdom, • Postal Code WD6 The original, unrivalled fresh pasta company wants you to join our team! Ugo Foods Group are looking for talented, ambitious and determined Quality Assurance professionals to join our growing team! Quality Assurance Auditors are at the heart of our manufacturing operation, successful candidates will be supporting the company in producing up to 150,000 meals per week by providing first-hand Technical support. QAAs have a variety of responsibilities which include: • Supporting the Technical and manufacturing teams in ensuring the company is conforming tocustomer andBRCGSstandards, • Auditing and filing all of the manufacturing documentationon a daily basis, highlightingand investigatingnon-conformances and implementing relevant actions and follow-up with the appropriate escalation, • Presenting a strong factory presence, troubleshooting and striving for high standards of food safety and quality compliance, • Undertaking Safety and Quality training in accordance with Company procedures and Industry standards, • Undertaking GMP auditing and reporting, • Supporting the fulfilment of the Company Internal Audit schedule, • Undertakingproduct traceability and recall exercises This list is not conclusive. This role is ideal for anyone who has a proactive approach to problem-solving Food Safety issues, and a keen eye for detail. The successful candidate will be working in an extremely fast-paced environment and must be able to work under pressure from time-to-time. Our QAAs work across three different shift patterns, Monday to Friday, although there are occasionally exceptions to this which will be notified and discussed in advance. Hours will be discussed in more detail during the interview stage. • Previous food manufacturing QA experience, preferably in a fresh foods environment, • Strong verbal and written communication skills, • Experience using the Microsoft Office 365 suite of applications, • Flexbility when working required, our QAs work across three shifts which rotate during regular intervals. Working at Ugo Foods Group Ugo Foods Group has been a family-owned business for over 90 years. We offer all employees free access to our Employee Assistance Programme from the first day of employment. Our EAP service provides employees with legal support and advice, mental health support and occupational health services. You will also be provided access to a free mobile phone app with a wealth of wellness material as well as free counselling sessions provided by qualified, independent professionals. Use of the EAP programme is completely private and confidential. Ugo Foods Group has internally developed and promoted over 50% of its internal management team from entry-level positions. Learning and Development is a key part of our culture and we look forward to welcoming new membersto our team who can grow and develop with the company. #J-18808-Ljbffr

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. • Role modelling and coaching for high standards and efficiency across the whole food hall., • Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer service., • Ensure every single one of our customers gets the food they want when they shop with us to help ensure we are the first choice for food., • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate., • At times you will assume overall responsibility for running the store, making sure that all colleagues are given direction and support to deliver for the customer., • Previous line management responsibilities in a fast-paced, operational environment., • Provides brilliant customer service and coaches a team to do the same., • Delivers KPI's or other performance indicators., • Can manage disciplinaries, performance issues or other similar employee relations issues., • Leads operations and comfortable doing this alone in the absence of more senior management., • A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar., • Experience leading teams in a dynamic, customer-facing environment — you’ve inspired others, driven high performance, and created a culture where colleagues thrive., • Leadership experience in a high-volume, fast-paced operational setting — whether in retail, food service, or hospitality — where you’ve overseen daily operations, solved business problems, and kept teams focused on what matters most: delivering for customers., • Proven success in delivering against a wide range of KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve made a measurable difference., • Experience managing complex people matters, including performance, absence, and formal employee relations cases, with confidence and fairness. Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday., • An annual bonus scheme based on our, and your, performance., • Free food and hot drinks provided for Colleagues in all our stores., • Generous holiday entitlement, maternity and paternity leave., • Pension – we’ll match 4-7.5% of your pension contributions., • Sainsbury’s share scheme – build up an investment at discounted rates., • Wellbeing support – access to emotional support, counselling, legal and financial advice., • Colleague networks – link with like-minded people to help fulfil your potential., • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI., • Special offers on gym memberships, restaurants, holidays, retail vouchers and more. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you. #J-18808-Ljbffr

Heron Foods in York is seeking a Part-Time Sales Assistant to join our busy store on Burton Stone Lane. With 12 hours per week, you’ll be part of a fast-paced team that aims to deliver great value and a positive shopping experience every day.

KCR is seeking a Part-Time Accountant to support its expanding finance function in a fast-growing business with around £30m turnover.

This part-time role covers 25 hours per week, Monday to Friday, with occasional weekend work and events. The Goodwood Group is seeking a Farm Food Administrator to support our Wholesale and Retail operation at Goodwood Home Farm.

Harlow District Council is seeking an Environmental Health Food Officer to join Essex County Council’s support team on a part-time basis (1 day per week) in Harlow. The role requires CIEH registration, up-to-date CPD (minimum 10 hours core food training), and proven ability to work independently,

This part-time role supports a fast-paced bar operation, ensuring mise en place is ready at the start of each shift and the bar remains fully stocked and clean throughout service.

A highly regarded secondary school in south West London, Wimbledon, has an exciting opportunity for a qualified or part time Food Technology Teacher to join their outstanding department from September. We are seeking a committed and dynamic part time Food Technology Teacher to teach across Key Stage

Team Leader - Step Into Store Leadership.Are you the right applicant for this opportunity Find out by reading through the role overview below.Cross Keys, Bedworth (20 hours per week).This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving perfor

Seeking assistants for bar, catering, and hospitality roles during football matches, involving food and drink service, transaction processing, and maintaining cleanliness.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in

Become a food delivery driver with Deliveroo and find work that suits you. Want to get paid faster? Cash out in the app daily. We're one of the busiest food delivery platforms in the country, delivering orders in your local area every day.

If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

This is a casual, part-time role offering flexible working. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

This is a casual, part-time role offering flexible working.

This is a Full-Time position working 40 hours per week.

Whether you already have a suitable van or need access to one, now is the perfect time to get on the road. Daytime deliveries only and 5 or 6 days per week .

Part Time Sales Advisor/Delivery Driver 3. Part Time Sales Advisor/Delivery Driver 3.

Whether you already have a suitable van or need access to one, now is the perfect time to get on the road. Daytime deliveries only and 5 or 6 days per week .

Part Time Sales Advisor/Delivery Driver 3. Part Time Sales Advisor/Delivery Driver 3.

Collect parcels from your local delivery unit at an agreed time.

Be Part of Something Bigger at Huws Gray. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn't do it without our people and that's where you come in! As a Customer Delivery Driver (Class 2) , you play a vital role in e

Collect parcels from your local delivery unit at an agreed time.

Shifts Available: Full time and part time flexible hours to suit your lifestyle requirements Access to vehicle required: No, but a vehicle may be required for some areas due to geographical location of the role No experience required as specialist training will be provided! All applicants must be

Collect parcels from your local delivery unit at an agreed time.

Salary: £13,347 + Bonus + Excellent Benefits Part Time Sales Advisor/Delivery Driver 3. As a Part Time Sales Advisor/Delivery Driver 3. We are Plumb Centre , part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland that puts customers at the heart of everything

Collect parcels from your local delivery unit at an agreed time.

Collect parcels from your local delivery unit at an agreed time.

Overtime rate Monday to Saturday (Evening Shift) £18. Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. Whilst others might c

Salary: Competitive Salary + Bonus + Excellent Benefits Delivery Driver 18t - Brimsdown - Pipe and Climate Centre So, who are we? We are Pipe Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland.

It's a hands-on, fast-paced role that's never boring and packed with chances to learn. You are not currently in any form of education, and you are available for full time shifts. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips fo

After this time, you will be added to our waiting list where you can continue to enjoy partner benefits including fuel savings and other offers whilst you wait. Deliver with us this winter as a seasonal delivery partner. Offering seasonal delivery opportunities helps us to ensure that the number of

After this time, you will be added to our waiting list where you can continue to enjoy partner benefits including fuel savings and other offers whilst you wait. Current Amazon employees are not eligible to be delivery partners. To continue delivering smiles to all our customers, we’re opening addi

Flexible - full-time, part-time, evenings, weekends. At London Care, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team. Assist with medication, mobility, and mealtimes.