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Fellow jobs in United Kingdom

  • Night Hotel Manager
    Night Hotel Manager
    4 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Waiter / Waitress
    Waiter / Waitress
    18 days ago
    £14.5 hourly
    Full-time
    London

    We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us. About The Role Customer Service Excellence: Provide warm and welcoming service to all guests. Assist guests in menu selections, offering recommendations when necessary. Ensure a seamless and delightful experience for every guest. Order Management: Take accurate and detailed orders from guests, catering to individual preferences. Communicate effectively with kitchen staff to ensure timely and precise order preparation. Handle special requests and dietary requirements with efficiency and attention. Table Maintenance: Set up dining areas with attention to detail, including table settings and cleanliness. Monitor and manage the flow of service, clearing tables promptly to maintain a tidy and inviting atmosphere. Assist in restocking and organizing station as needed. Product Knowledge: Demonstrate a thorough understanding of the menu, including ingredients, preparation methods, and beverage offerings. Stay informed about daily specials, promotions, and any changes to the menu. Upselling and Promotion: Promote additional items, specials, and food pairings to enhance the overall guest experience. Upsell when appropriate to increase sales and guest satisfaction. Team Collaboration: Work collaboratively with fellow team members to ensure a smooth and efficient service. Communicate effectively with kitchen and support staff to maintain a cohesive and coordinated operation. Requirements: Previous experience as a waiter/waitress is preferred but, not mandatory. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Strong organizational skills and attention to detail. Flexibility to work evenings, weekends, and holidays. Right to work in UK

    No experience
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  • Cocktail Bartender
    Cocktail Bartender
    2 months ago
    £12.21–£14.5 hourly
    Part-time
    London

    Here at Big Penny Social, we are looking for a Part-Time Bartender. We are currently searching for someone with experience, outgoing, and charming, with the ability to multitask in a fast-paced environment. The ideal candidate will delight guests with a warm can do attitude by contributing to a welcoming atmosphere that keeps guests returning. This role requires excellent interpersonal skills, a strong work ethic, and the ability to handle high-volume service with efficiency. Key Responsibilities: • Prepare and serve high-quality cocktails and beverages with consistency and flair., • Engage with guests in a friendly, professional manner, taking and suggesting orders as appropriate., • Multitask effectively during peak hours (mixing drinks, ringing up orders, restocking, and maintaining bar cleanliness), • Ensure all health and safety standards are met., • Collaborate with fellow team members and management to ensure smooth service and a positive guest experience, • Uphold brand standards, menu knowledge, and daily specials; participate in tastings or staff trainings as needed. Qualifications required: • Proven experience as a bartender in a fast-paced bar, lounge, or restaurant environment., • Strong knowledge of classic and contemporary cocktails, garnishes, and techniques., • Excellent communication, interpersonal, and guest-relations skills., • Ability to multitask, stay organized, and remain calm under pressure., • Outgoing personality with a warm, engaging demeanor., • Positive attitude, reliability, and punctuality., • Availability to work nights, weekends, and bank holidays as needed., • Any relevant certifications are a plus. Preferred Attributes: • A passion for hospitality and a desire to create memorable guest experiences., • Creativity in cocktail development and seasonal menu ideas., • Strong teamwork mindset and willingness to assist across the bar and floor., • Knowledge of wine, beer, and non-alcoholic beverage options., • Part-time position with flexible hours, including evenings and weekends., • Fast-paced, high-energy bar atmosphere. Compensation and Perks • Competitive hourly wage plus tronc; potential for wage increases based on performance., • Employee meal perks and staff discounts, • Training and ongoing opportunities to expand mixology knowledge., • Positive, inclusive work environment and opportunities for advancement., • Staff incentives base on sales and performance.

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