JOB TODAY logo

Fellow jobs in LondonCreate job alerts

Are you a business? Hire fellow candidates in London

  • Night Hotel Manager
    Night Hotel Manager
    7 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

    Immediate start!
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £14.5 hourly
    Full-time
    London

    We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us. About The Role Customer Service Excellence: Provide warm and welcoming service to all guests. Assist guests in menu selections, offering recommendations when necessary. Ensure a seamless and delightful experience for every guest. Order Management: Take accurate and detailed orders from guests, catering to individual preferences. Communicate effectively with kitchen staff to ensure timely and precise order preparation. Handle special requests and dietary requirements with efficiency and attention. Table Maintenance: Set up dining areas with attention to detail, including table settings and cleanliness. Monitor and manage the flow of service, clearing tables promptly to maintain a tidy and inviting atmosphere. Assist in restocking and organizing station as needed. Product Knowledge: Demonstrate a thorough understanding of the menu, including ingredients, preparation methods, and beverage offerings. Stay informed about daily specials, promotions, and any changes to the menu. Upselling and Promotion: Promote additional items, specials, and food pairings to enhance the overall guest experience. Upsell when appropriate to increase sales and guest satisfaction. Team Collaboration: Work collaboratively with fellow team members to ensure a smooth and efficient service. Communicate effectively with kitchen and support staff to maintain a cohesive and coordinated operation. Requirements: Previous experience as a waiter/waitress is preferred but, not mandatory. Excellent communication and interpersonal skills. Ability to thrive in a fast-paced, customer-focused environment. Strong organizational skills and attention to detail. Flexibility to work evenings, weekends, and holidays. Right to work in UK

    No experience
    Easy apply