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Citadines South Kensington London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £24600.00 per annum Department: Reception About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
🌟 Are you ready to kick-start an exciting career journey? 🌟 Join Our Team as a Sales Representative – Immediate Start with NO Experience Needed! At Bulletproof Marketing, we believe in the power of passion, enthusiasm, and a desire to learn. That's why we're thrilled to announce an incredible opportunity for you to become a Brand Ambassador, right now! Key Highlights: 🚀 Exciting Role: As a Brand Ambassador, you'll be the face of our dynamic brand, engaging with our amazing products and spreading the excitement to our audience. 📆 Immediate Start: No more waiting around! Your adventure with us begins right away. 🎓 No Experience Necessary: Whether you're a seasoned pro or a newcomer, we welcome individuals with a can-do attitude and a hunger to learn. 🌐 What You Can Expect: Training On-The-Go: Dive into our comprehensive training program that equips you with the skills and knowledge needed to excel in your role. Dynamic Team Environment: Join a vibrant and supportive team that values your unique perspective and contributions. Exciting Opportunities: Get involved in thrilling campaigns, events, and promotions that will keep you on your toes and ignite your passion for our brand. Flexible Schedule: Enjoy the freedom to balance work and life with a schedule that suits you. 🌈 How to Apply: Ready to embark on this exciting journey? Simply let us know why you're the perfect fit for our team! 📩 Don't miss out on this chance to be a part of something extraordinary! Apply now and be the force behind Bulletproof Marketing’s success as our newest Brand Ambassador. Cheers to a thrilling new chapter! Best, Bulletproof Marketing Bradav
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Bartender at Roe, you will lead the bar team in delivering outstanding drinks and service while upholding the highest standards of quality and hospitality. You will play a key role in shaping an innovative and sustainable beverage program, mentoring staff, and ensuring an exceptional guest experience. Key Responsibilities: - Lead and inspire the bar team to deliver expertly crafted cocktails, wines, and beverages to the highest standards. - Oversee daily bar operations, ensuring seamless service and exceptional guest engagement. - Develop and refine cocktail menus, incorporating innovative and sustainable beverage practices. - Train and mentor bartenders, fostering a culture of continuous learning and excellence. - Manage inventory, control costs, and oversee ordering and stock rotation to minimize waste. - Ensure the bar maintains the highest levels of cleanliness, organization, and compliance with health and safety regulations. - Stay informed on industry trends, emerging techniques, and sustainability initiatives to enhance the beverage program. - Collaborate closely with the front-of-house and kitchen teams to create memorable food and drink pairings. About You: - Proven experience as a Head Bartender or Senior Bartender in a high-quality, fast-paced environment. - Strong leadership and team management skills with the ability to inspire and develop staff. - Deep passion for mixology, cocktails, and sustainable beverage practices. - Excellent customer service and communication skills, with a flair for guest engagement. - High level of attention to detail and the ability to thrive under pressure. - A team player with a proactive approach and a commitment to hospitality excellence. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
🌟 Are you ready to kick-start an exciting career journey? 🌟 Join Our Team as a Brand Ambassador – Immediate Start with NO Experience Needed! At FOCUS, we believe in the power of passion, enthusiasm, and a desire to learn. That's why we're thrilled to announce an incredible opportunity for you to become a Brand Ambassador, right now! Key Highlights: 🚀 Exciting Role: As a Brand Ambassador, you'll be the face of our dynamic brand, engaging with our amazing products and spreading the excitement to our audience. 📆 Immediate Start: No more waiting around! Your adventure with us begins right away. 🎓 No Experience Necessary: Whether you're a seasoned pro or a newcomer, we welcome individuals with a can-do attitude and a hunger to learn. 🌐 What You Can Expect: Training On-The-Go: Dive into our comprehensive training program that equips you with the skills and knowledge needed to excel in your role. Dynamic Team Environment: Join a vibrant and supportive team that values your unique perspective and contributions. Exciting Opportunities: Get involved in thrilling campaigns, events, and promotions that will keep you on your toes and ignite your passion for our brand. Flexible Schedule: Enjoy the freedom to balance work and life with a schedule that suits you. 🌈 How to Apply: Ready to embark on this exciting journey? Simply apply and let us know why you're the perfect fit for our team! 📩 Don't miss out on this chance to be a part of something extraordinary! Apply now and be the force behind FOCUS’s success as our newest Brand Ambassador. Cheers to a thrilling new chapter! Best, Omar The Focus Organisation
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Receptionist at Fallow, you will take charge of reservations, guest coordination, and front-of-house operations while mentoring junior team members. Your warm and professional demeanour will set the tone for an exceptional dining experience, ensuring efficiency and excellence in service. Key responsibilities: - Oversee and manage the reception team, ensuring smooth guest arrivals and departures. - Handle reservations, seating arrangements, and guest flow to optimize the dining experience. - Train and mentor junior receptionists, maintaining high standards of service. - Manage phone and email inquiries, assisting with bookings and special requests. - Work closely with front-of-house and management teams to ensure seamless operations. - Maintain an organized and welcoming reception area. About you: - Previous experience as a Senior Receptionist or in a similar leadership role within hospitality. - Exceptional customer service, communication, and organizational skills. - Ability to multitask and remain calm under pressure. - A team player with leadership qualities and a proactive attitude. - Strong attention to detail and problem-solving skills. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Chef de Partie at Fowl, you will be responsible for running a designated section of the kitchen, ensuring high standards of food preparation, presentation, and service. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: - Oversee the preparation and cooking of dishes within your designated section. - Ensure consistency and quality in every dish served. - Assist in stock rotation and ingredient ordering in line with purchasing guidelines. - Maintain a clean, organized, and efficient work environment. - Work collaboratively with the kitchen team to deliver a seamless dining experience. - Uphold food safety and hygiene standards at all times. About you: - Experience as a Chef de Partie or strong experience as a Demi Chef de Partie in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong attention to detail and a commitment to excellence. - Excellent teamwork and communication skills. - A positive, proactive attitude and a desire to learn and grow within the team. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Junior Sous Chef at Fallow, you will work closely with the Senior Sous Chef and Head Chef to ensure smooth kitchen operations while maintaining our high standards of quality and innovation. This role is ideal for someone with strong technical skills and a drive to learn and progress in their culinary career. Key responsibilities: - Support the Senior Sous Chef and Head Chef in leading and managing the kitchen team. - Maintain high standards of food preparation, presentation, and service. - Assist in monitoring food and labour costs, stock control, and budget management. - Ensure stock is rotated properly and assist in ordering ingredients according to purchasing guidelines. - Work closely with the front-of-house team to deliver an outstanding dining experience. About you: - Experience as a Chef de Partie or Junior Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability, seasonality, and innovative cooking techniques. - Strong teamwork and leadership potential with a desire to develop further. - Excellent organizational and time management skills. - A positive, collaborative mindset and commitment to fostering a great kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Receptionist Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: - Greet guests with a warm and professional demeanour, ensuring a positive first impression. - Manage reservations, seating arrangements, and guest flow to optimize the dining experience. - Handle phone and email inquiries, providing accurate information and assisting with bookings. - Work closely with the front-of-house and management team to ensure seamless service. - Maintain an organized and efficient reception area. - Assist with special requests and accommodate guest needs whenever possible. About you: - Previous experience as a Receptionist or Host in a high-quality hospitality environment. - Exceptional customer service and communication skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - A team player with a positive and proactive attitude. - Proficient in utilizing the Seven Rooms booking system. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As an Assistant Bar Manager at Fallow, you will work closely with the Bar Manager to oversee the daily operations of the bar, ensuring high standards of service, quality, and efficiency. You will play a key role in developing our drinks menu, training the team, and maintaining an outstanding guest experience. Key responsibilities: - Showcase your expert knowledge of beverages, including cocktails, wines, and spirits, to guide guests through thoughtful recommendations and pairings. - Collaborate with suppliers to source unique and sustainable ingredients that align with Fallow’s ethos. - Train and mentor the bar team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management, cost control measures, and stock rotation. - Ensure bar operations run smoothly, maintaining efficiency, quality, and compliance with health and safety standards. - Work closely with the front-of-house team to create a seamless guest experience. About you: - Previous experience as an Assistant Bar Manager, Head Bartender, or similar role in a high-quality, fast-paced environment. - Strong knowledge of mixology, cocktails, wines, and beverages, with a passion for sustainability and innovation. - Excellent communication and leadership skills, with the ability to train and inspire a team. - Strong organizational and time management abilities. - A collaborative spirit and commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sommelier at Fallow, you will work closely with our Head Sommelier, bringing your expertise and passion for wine to elevate our guests’ dining journey. You will have the opportunity to curate a diverse and exciting wine selection that perfectly complements our innovative cuisine, setting the standard for excellence in hospitality. Key responsibilities: - Showcase your expert knowledge of wines and beverages, guiding guests through thoughtful pairings and recommendations. - Collaborate with suppliers to source unique and sustainable wines that align with Fallow’s ethos. - Train and mentor the team to deliver exceptional service and uphold the highest standards of hospitality. - Drive profitability through effective inventory management and cost control measures. About you: - Previous experience as a Sommelier in a similar environment. - WSET Level 2, or passionate about wine and eager to learn. - Excellent communication skills and a passion for sharing your knowledge with both guests and team members. - A collaborative spirit and a commitment to fostering a positive work culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons. Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Sous Chef at Fowl, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: - Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service. - Continuously assess and improve kitchen processes to enhance efficiency and quality. - Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met. - Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team. - Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: - Previous experience as a Sous Chef in a high-quality, fast-paced kitchen. - A passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As a Waiter/Waitress at Fowl, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest. Key responsibilities: - Provide warm, professional, and attentive service, ensuring guests feel welcome and valued. - Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings. - Take and deliver orders accurately and efficiently, maintaining high service standards. - Collaborate with kitchen and bar teams to ensure smooth communication and timely service. - Maintain cleanliness and organization of the dining area in line with health and safety regulations. - Handle guest inquiries, requests, and concerns with professionalism and efficiency. About you: - Previous experience as a Waiter in a high-quality, fast-paced restaurant. - Passion for food, sustainability, and delivering outstanding hospitality. - Strong communication and interpersonal skills. - Attention to detail and ability to multitask under pressure. - A team player with a proactive and positive attitude. Benefits: - Competitive salary. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members. - Minimum 28 days paid holiday (prorated for part time employees). At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.