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About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating 'Prix-Fixe' menu at remarkably low prices. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Demi Chef de Partie? - Enjoy a generous discount across our restaurants on food and drinks. - Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers. - Enhanced Maternity and Paternity leave to support working families. - Group-wide access to mental health counselling, legal and financial advice. - Advance access to earned wages via Wagestream. - A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of Pastry Demi Chef de Partie: - Cook seasonal and classic European cuisine, using quality fresh ingredients, adhering to recipes, specifications, and standards. - Maintain a clean and organised workstation, ensuring compliance with hygiene and safety standards. - Train and supervise Commis chefs. The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's ** in** Soho ** and The Wolseley City in Monument.** $14.71 - $15.21 / hour
*Full time contract 35-48 hours per week *Minimum of 2 years waiting experience in fine dining About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role The Waiter/Waitress primary role is to manage the flow of service for an entire section either during lunch, dinner or late-night performances. He/she will bring a personal exuberance to a unique cinematic and musical setting, serving each table within the essence of the true dinner-dance experience at Park Chinois. Their main responsibility is guest care, and service energy and dynamics in its entirety. By maintaining service standards and anticipating floor service needs, and with an excellent product knowledge, they also support and inspire the Commis Waiters (Food Runners) to continuously improve. Skills and Experience requirements - The ideal candidate will have at least two years experience working as a Waiter or Head Waiter, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. - Asian cuisine knowledge is desirable. - If you feel inspired by the Dinner & Dance concept and feel that you have the experience to enhance the service we aim to deliver, we look forward to hearing back from you. Salary and Company Benefits - Up to £16.00 per hour + a generous share of credit card and cash tips - Free staff meals prepared daily by our very own accomplished chefs - Personal training and development programme - 30% food and beverage discounts throughout the company worldwide - Long service recognition and rewards - Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply.
Develop and implement HR strategies aligned with organizational goals. Forecast workforce needs and manage recruitment plans to fill skill gaps. Act as a point of contact for employee concerns, grievances, and conflict resolution. Promote a positive and inclusive workplace culture. Oversee the recruitment process, including job postings, interviewing, and on boarding. Partner with managers to identify role requirements and select top candi dates. Implement systems to monitor employee performance and productivity. Coordinate performance appraisals, feedback sessions, and career devel opment plans. Draft, implement, and update HR policies and procedures to comply with laws and regulations. Communicate policies to staff and ensure consistent application. Develop and administer salary structures, incentive programs, and benefit schemes. Ensure compliance with legal standards and competitiveness in the market. Identify skill gaps and design training programs to enhance employee per formance. Foster leadership development and succession planning initiatives. Ensure adherence to labor laws, workplace safety regulations, and employ ment standards. Handle audits and investigations related to HR practices. Maintain accurate employee records, including attendance, payroll, and per sonal information. Use HR systems to generate reports and insights for decision-making. Creating and implementing training sessions for employee conduct
Henhan Cleaning is looking for a reliable and hardworking cleaner to join our growing team. You will be responsible for cleaning private homes, end of tenancy properties, offices, window cleaning, communal areas, fridge and oven clean and occasional commercial spaces. Responsibilities: General house cleaning (dusting, vacuuming, mopping, etc.) End of tenancy deep cleans Bathroom and kitchen cleaning Window cleaning (op Ensuring all work is completed to a high standard Requirements: Previous cleaning experience preferred Must be trustworthy, punctual, and detail-oriented Able to work independently or in a team Must live in or near South East London DBS check is a plus Must be legally allowed to work in the UK
Full time contract 35-48 hours per week About Duck and Rice 'An eclectic pub in Battersea Power Station with a world-class Chinese kitchen' We do what we do best, serving up game-changing dim sum, mouth-watering Cantonese cuisine and an eponymous dish that attracts connoisseurs from around the world. We are looking for Commis Waiters to join our Duck and Rice Team. The Role The Commis Waiter primary role is to act as a seamless connection between floor and kitchen. The Commis Waiter ensures all necessary conditions are met for the Waiters to serve the table, whilst being responsible for an immaculate waiter station and floor at all times. They provide support and assistance as and when needed, even before it is requested, and may assist with table service. Supporting the smooth running of service, the performance of the Commis Waiter ensures a flawless, undisrupted unity of service for each guest. Skills and Experience requirement for Commis: The ideal candidate will have at least one year experience working as a Food Runner, in a well-established restaurant, private members club or comparable establishment. He/she will have refined skills in all aspects of table service and maintenance, as well as developed food and wine knowledge. Asian cuisine knowledge is desirable but not essential as full training will be provided. Salary and Company Benefits Up to £13.00 per hour (depending on experience) + a generous share of credit card and cash tips Free staff meals prepared daily by our very own accomplished chefs Personal training and development programme 30% food and beverage discounts throughout the company worldwide Staff room facilities including a lounge area Only candidates with the legal right to work in the UK are eligible to apply
The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Bartender? - Enjoy a generous discount across our restaurants on food and drinks. - Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers. - Enhanced Maternity and Paternity leave to support working families. - Group-wide access to mental health counselling, legal and financial advice. - Advance access to earned wages via Wagestream. - A unique and varied training calendar including supplier trips, masterclasses and visits. Visit our career page for a detailed list of our benefits We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture. The role of a Bartender: - Be instrumental in all bar and bar area operations from breakfast to dinner, keeping a bar well-stocked of supply, syrups and glassware. - Capture guests' flavour profiles, offering recommendation of wines, beers and cocktails -- serve and create with pride! - Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset! The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's ** in Soho and The Wolseley City in Monument.** $16.21 - $18.71 / hour
Job Vacancy: Trainee Dental Nurse Required - Start Your Dental Career Here! 1 Full time and 1 Part time positions to be filled. Immediate start! Greetings to all aspiring dental professionals! We are currently in search of a committed Trainee Dental Nurse to join our esteemed practice. As a trainee, you will have the opportunity to work alongside experienced dental practitioners, gaining practical skills and knowledge within a supportive environment. Whether you are a recent graduate seeking full-time employment from Monday to Friday or interested in a part-time role working Thursdays to Saturdays, we offer flexible schedules tailored to suit your preferences. If you are keen to embark on a journey of professional growth while prioritising patient well-being, we encourage you to submit your application today. At our dental practice, we are dedicated to delivering the highest standard of dental care whilst fostering a relaxed and welcoming atmosphere for our patients. Our primary focus revolves around preventive measures to ensure our patients maintain optimal oral health throughout their lives. With years of experience in patient care, our team recognises and addresses the unique needs of each individual, offering tailored treatment plans through comprehensive assessments.Situated for easy commuting, our location offers direct access to both underground and bus transportation networks In addition to a fulfilling career in dentistry, we offer a range of benefits including: - A day off on your birthday - Participation in the UK Healthcare cash plan scheme, allowing you to claim various healthcare expenses up to an annual limit - Option to purchase extra holiday once per year - Access to continuous professional development opportunities, including courses in various specialisms - Benefit from the Blue Light card - Discounted gym membership - Attendance at the annual conference - Provision of a new uniform - Pension scheme - Participation in the Cycle to Work scheme - Accumulation of additional holiday entitlement based on length of service - Additional holiday incentives and various other perks Furthermore, we cover the following expenses for you: - Annual General Dental Council (GDC) registration (once qualified) - Indemnity coverage - Continuing Professional Development (CPD) hours - Cardio-Pulmonary Resuscitation (CPR) training We are seeking an ideal candidate who is either enrolled or planning to enrol in a Dental Nurse training course. Additionally, you must have commenced immunisation for Hepatitis B and undergone a Disclosure and Barring Service (DBS) check with the legal right to work in the UK. Your dedication to upholding the highest standards in your role and within our practice is essential. If you are ready to embark on a fulfilling journey of quality care and professional development, we invite you to apply now to become part of our thriving dental practice.
Are you an enthusiastic individual with basic administration experience in a law firm? We are looking for a Legal Assistant / Office Assistant to join their supportive and dynamic team. Salary: Basic + Commission Location: Barking Key Responsibilities: • Assist with diary management, including the setup of meetings and conference calls, often coordinating with reception. • Preparing client engagement letters. • Support with correspondence, preparation of legal documents, and client communications. • Help with billing, time recording, and general administrative duties. What We Offer: • A supportive and collaborative work environment. • A balanced workload spread across the team to ensure manageable and rewarding work. • Opportunity to develop skills and grow with a top-tier project. Requirements: • Basic administration experience in a law firm. • Excellent organisational and communication skills. • Proficiency in Microsoft Office Suite. • Strong attention to detail and a willingness to learn. If you are a motivated individual seeking to start or further your career as a Legal Assistant / Office Assistant in a top-tier project, we would love to hear from you!
We are looking for an enthusiastic and reliable Female Bartender/Bar Assistant to join our team. You will be responsible for preparing and serving drinks, maintaining a clean and organized bar area, and providing outstanding customer service. You’ll be working in a fast-paced environment, so a good attitude and the ability to work under pressure are essential. Key Responsibilities: Prepare and serve alcoholic and non-alcoholic beverages Provide friendly and professional customer service at all times Keep the bar area clean, stocked, and organized Check customers' IDs to verify legal drinking age Operate POS system and handle cash/credit transactions accurately Restock and replenish bar inventory and supplies Assist in setting up and closing the bar as required Support the team with general cleaning and maintenance duties Follow all food safety and alcohol regulations Requirements: Previous experience in a bar or hospitality setting (Must) Knowledge of drink mixing and bar equipment (a plus) Strong communication and interpersonal skills Ability to work evenings, weekends, and holidays High attention to detail and a positive attitude Must be of legal age to serve alcohol Looking for local people around Chingford area. Person willing to work late night.
- Determine staffing, financial, material and other short- and long-term requirements - Handles ad hoc queries across the long leasehold and short leasehold portfolio - Manage lease events such as renewals, liaising with the director - Arrange viewings with potential tenants, draft tenancy agreements, arrange tenancy checks and protection of deposits and become point of contact for the tenant during the tenancy of property - Arrange tradeperson if the property needs any repairs and maintenance - Oversee arrears cases, including covenant amendments and disputes - Manage general upkeep, maintenance and security of the property’s amenities - Make sure that the amenities meet health and safety standards and legal requirements - Examine and assess housing applications, advises on rent levels, investigate complaints and liaise with tenants’ association and social workers to resolve any issues as required - Oversees the support services of a business, such as catering, IT, utilities and physical environment - Advises on energy efficiency of the property standards as required by the law - Discusses client’s requirements and may advise client on the purchase of property and land for further portfolio expansion purposes. - Conduct property viewings on behalf of the client to purchase new properties and look after the process of purchase completion, property refurbishment if needed and furnishing of the property. - Conduct or arrange for surveys of properties including valuation survey and structural survey - Get builder quotes, architects' quotes, solicitor quotes, furnishing quotes - Arrange for project management of the property refurbishments and regularly update the client on progress - Liaise with the building regulation team, planning department at councils, HMO license officers etc. - Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts
We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.
We are seeking a skilled and energetic Bartender/Barista to join our dynamic team in a high-paced, customer-focused environment. The ideal candidate has a passion for both coffee and cocktails, excels under pressure, and delivers consistently high-quality beverages—from intricate latte art to expertly crafted cocktails. Key Responsibilities: Barista Duties: Prepare a variety of high-quality coffee beverages, including espresso-based drinks. Create latte art with consistency and attention to detail. Maintain cleanliness and organization of the coffee station and equipment. Manage coffee bean rotation and grind settings for optimal taste. Upsell specialty drinks and pastries when appropriate. Bartender Duties: Mix, garnish, and serve a wide range of alcoholic and non-alcoholic beverages. Craft classic cocktails and develop seasonal or signature drinks. Maintain a clean, stocked, and organized bar area at all times. Check identification of customers to ensure legal drinking age. Handle cash, card transactions, and operate POS system accurately. General Responsibilities: Deliver outstanding customer service and build rapport with regular guests. Work efficiently in a fast-paced environment while maintaining a positive attitude. Collaborate with team members to ensure smooth service flow. Adhere to all health, safety, and hygiene standards. Participate in opening and closing duties as assigned. Qualifications: Minimum 1–2 years of experience as a barista and/or bartender. Proven ability to create latte art and prepare espresso drinks to specialty coffee standards. Strong knowledge of cocktail recipes, spirits, and mixology techniques. Excellent customer service and communication skills. Ability to multitask and remain calm under pressure. Barista or bartender certification is a plus.
ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the team in delivering amazing experiences for our customers Act as a role model for the team support with training and development Be a champion of brand standards & ensure customer & team safety at all times What you'll bring... You'll be passionate about delivering amazing experiences for customers You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people An ability to think on your feet and adapt to whatever challenges arise during a busy shift A keen eye for every small detail and a desire to uphold high standards in all that you do
Legal Assistant/caseworker Part-time: Monday to Thursday – 10 am to 4 pm Salary: £22,500 to £24,999 Term: Maternity cover/potential to stay on after. Job Description We are a boutique law firm specialising in debt recovery, landlord and tenant and dispute resolution. An exciting opportunity has arisen for an experienced legal assistant/caseworker for maternity cover with potential to stay on after. You will be a friendly, hard-working, trustworthy, punctual, reliable, self-motivated, well-organised, tech-savvy, and ambitious legal assistant/caseworker to assist our firm's Principal Solicitor/Managing Director and run some undisputed cases independently. The candidate should be able to type and offer general secretarial administrative and paralegal support as and when required. The caseload will include debt recovery, landlord & tenant, and general dispute resolution. Role · Handling simple undisputed debt recovery and landlord & tenant cases under supervision. · Assisting with disputed cases as directed. · Diary & post management (including scanning incoming post, uploading to our case management system & taking post to the Post Office, handling petty cash). · Preparing pdf & hardcopy bundles and assisting to prepare for hearings/trials. · Legal research, gathering evidence, checking accuracy, checking enclosures and assisting to progress cases. · Drafting legal documents, e.g., s21/s8 notices, directions/PTR questionnaires, and cost schedules, and assisting in creating precedent workflows. · Typing dictations and collating relevant enclosures. · Assisting counsel at court hearings and trials by taking notes. · File opening, client verification & AML/POCA checks/searches. · Readying materials for trial proceedings including documents, evidence and verifying factual information. · Communicating with clients and fee earners with simple requests. Communicating with the court and opponents as instructed. · Drafting basic correspondence. · Reporting to manager/weekly meetings. · Time recording. · Working to strict deadlines. · Assisting with accounting and billing. · Monitoring and ordering stationery. · Article & blog writing. Other skills Excellent communication, administration and organisation skills. Good punctuation and grammar. Able to touch-type and good IT skills. Works well under pressure. Works well as part of a team and independently. Qualifications Maths & English GCSE or Equivalent. 2-3 A’Levels or Equivalent. Desirable Some experience in debt recovery, landlord & tenant, and dispute resolution gained within the legal industry in England and Wales and/or can demonstrate relevant qualifications achieved. Degree, minimum 2.2 or equivalent. NB: A fixed term contract for international students looking for work experience in the UK with valid work visas may also be considered.
We are looking to hire an established Head Pizza Chef for this great brand in a great location. Please do not apply if you have not had good experience in making pizza as your application will be rejected. On target earnings for this role are over £14.15 per hour + service charge + tips Straight from Italy, comes Matteo Aloe’s celebrated sourdough pizza, which has been voted as one of the top 5 pizzas in the world. You will be able to: · Have a passion for food and willingness to learn · Have a basic level of conversational English (and ability to learn essential English for safety training) · Demonstrate a good working knowledge of food and cooking techniques · Show you can learn quickly and make our pizza perfectly in a short period of time · Display high attention to service standards and detail · Confidently manage Health and Food Safety procedures ensuring that the kitchen is run safely daily · Legally work in the UK - Note that you must live in the UK prior to application as we will not issue any visas for this role We like to work with people who are: · Warm and friendly · Attentive and can anticipate our customers’ needs · Unflappable and will always find a solution · Respectful What we can offer you: · Generous hourly rate and a share of tronc, approximately £4-£6.00 ph (no guarantees of this rate). On target earnings for this role are over £18.50 per hour Free organic sourdough pizza on shift and a generous discount when you are not working Training and progression opportunities with a growing business Pension Possibility of promotion soon as we have another site opening soon
Job Purpose The purpose of this role is to support service users into employment by providing effective advice and guidance, employability related workshops, job matching and general lifestyle related advice which supports the journey into employment Values Our staff are our greatest asset and how we work together is so pivotal to our success that we have the following values, which we all expect from each other. · Honesty · Integrity · Respect · Humility Accountabilities — Functional Responsibilities. · Creating managing relationships with potential referral sources which may include Jobcentreplus, NEETs provisions, referral partners and other legitimate means of reaching the target audience · Ensuring that all interventions are recorded on internal systems · Identifying effective support provision though partnerships to support service users specific needs · Conducting in work support calls for each service user on a monthly basis for their job start date for a period of 12 months · Generating vacancies to support caseload in to paid employment — Other Tasks. · Attend staff and other meetings, as required · Taking responsibility for the safety of self and others, and complying with Safeguarding and Health & Safety at Work policy and procedures · Comply with legal and regulatory requirements and organisational policies · Provide input for communications activities and events, particularly good news stories · To undertake other related tasks as and when required
Key Responsibilities: 1. Maintain and manage the director’s diary, including booking meetings, arranging client appointments, and scheduling compliance deadlines. 2. Handle day-to-day correspondence, including emails, post, supplier invoices, and legal notifications. 3. Maintain and update digital and physical filing systems for client records, compliance reports, and transaction receipts. 4. Draft, format, and proofread business documents including letters to authorities, account summaries, and internal memos. 5. Monitor and order office supplies, assist in minor procurement tasks, and liaise with external service providers and accountants. 6. Support the director with data entry tasks including stock updates, HMRC-related entries, and customer invoice generation. 7. Translate and communicate information when dealing with clients or suppliers who may not speak English fluently. Page 49 8. Carry out light financial administration tasks (e.g., collating receipts, compiling simple expenditure reports). Skills Required: 9. Proven ability to manage confidential information responsibly and sensitively. 10. Strong communication and interpersonal skills, especially in liaising with suppliers and clients from multicultural backgrounds. 11. Excellent command of written and spoken English for business and formal correspondence. 12. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and basic knowledge of PDF handling and cloud-based storage (e.g., Google Drive). 13. Ability to work independently, with minimal supervision, and manage tasks proactively. 14. Organised and meticulous with strong attention to detail—especially in preparing formal documents and regulatory paperwork. 15. Familiarity with light bookkeeping or basic invoicing practices is a plus. Education and Experience • Minimum: GCSEs (or overseas equivalent), including English and Mathematics. • At least 1 year of relevant industry experience as a secretary, administrative assistant, or in a similar office-based support role.
We require an experienced or non-experienced administrator to join a growing mortgage and commercial finance brokerage firm based in RM11JH, Romford, Essex. Job Description - Working with advisors to ensure all activities meeting compliance and regulatory requirements - Progress mortgages through to legal completion and beyond. - Monitoring client emails, account management of repeat clients. - Act as the first port of call for queries from clients, lenders and conveyancers. - General office administration duties such as filing, faxing, photocopying and answering the telephone. - Support with marketing activities as required. Other - Competitive salary and commissions based on the experience
PRIMARY RESPONSIBILITIES General · To anticipate customer needs by continuous improvement of existing offering and development of newness. · To report all disciplinary and grievance matters immediately to the Head Chef · To inform the Head Chef of any irregularities in the conduct and/or appearance of staff from another department. · To ensure that the Kitchen and Staff Canteen are regularly cleaned and are tidy at all times. Ensures that stock and linen are properly used to prevent soiling, damage and wastage. · To handle all guests’ requests, queries and complaints, in a courteous, prompt and discrete manner. · To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. · To be fully conversant with all Hotel and Departmental policies and procedures. · To manage staffing levels and to make adjustments as required. · To assist in the recruitment and selection of people according to the hotel’s recruitment and selection policies, procedures and guidelines. Food quality · To ensure that food hygiene standards are exemplary at all times so that legal and company requirements are met. · To ensure that correct mis-en-place has been effected before service and that the staff are completely familiar with the production of dishes on the menu.· To ensure the correct preparation, presentation and service of dishes to the guests and also the staff restaurant according to the standards of the hotel.· To order, receive and store all food commodities and related supplies in accordance with company specifications. · Swabs and other required procedures are carried out according to company standards · Best practice is adapted to suit the hotel’s operation · Working practices are demonstrated during every shift · Personal inspection and monitoring of buffet display · Personal inspection of service at the carvery · There is no shortage · Service is calm and organised · Presentation standards and SOPs are in place to support current menus Training · To work in conjunction with the Head Chef to implement re-training or additional training when a need is identified. Health and Safety · Report to the Department Health and Safety Representative or Security Officer any Health and safety hazards. · Report immediately to the Security Office any accidents that may occur. · In the case of fire or bomb threats, assists in the clearing of all occupied rooms to ensure that all guests are roused. · In case of fire, bomb emergencies, assists in evacuating staff and guests in their area to the assembly point. Additional duties · Comply with set standards of behaviour, discipline and appearance within the hotel. · Comply with the Hotel's Health, Safety and Hygiene policy. · Perform related duties in the Kitchen and related departments and special projects as assigned. · Comply with the Hotel and Departments Environmental procedures · To carry out any additional task deemed reasonably by the Manager. Please note: This is a full-time position. Only full-time applicants will be considered.
Job Title: Secretary – Property Management Office We are looking for a proactive and organized Secretary to support our busy property management team. This role involves general administrative duties as well as key responsibilities related to tenancy management, including renewals, rent reviews, and legal notices. Key Responsibilities: Handle phone and email communications with tenants, landlords, and contractors Help with schedule property inspections, maintenance, and appointments Prepare and manage tenancy renewal documents and rent review letters Maintain accurate and up-to-date tenant records and lease agreements Draft and serve legal notices, including eviction notices, in coordination with management Support the property managers with administrative and legal paperwork General office duties: filing, scanning, ordering supplies, and document preparation Requirements: Strong administrative and communication skills Familiarity with tenancy agreements, rent reviews, and eviction processes Proficiency in Microsoft Office and general office systems Ability to handle sensitive tenant matters professionally and confidentially Previous experience in property management or a similar role preferred