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We're Hiring: Completions Agent Location: Fully Remote (Including all training) Type: Full Time, permanent Reports to : Team Manager Salary - Competitive Start Date - 11th May 2026 We are looking to hire a Completions Agent to manage a pipeline of mortgage applications from approval through to completion. You will ensure cases progress efficiently, keep all stakeholders updated, and deliver a high standard of service throughout the completion journey. From time to time, you may also support other roles within Lending Operations. • Manage a pipeline of mortgage applications, ensuring all expectations are clearly communicated and met., • Handle all stakeholder communication in line with company policies and service standards., • Liaise regularly with solicitors to progress cases to completion., • Build strong working relationships with Sales and Credit Risk teams to support service and quality improvements., • Act fairly and professionally when dealing with intermediaries, solicitors and valuers., • Check all applications for completeness before submitting for funds release approval., • Assess and action all correspondence to ensure lending criteria and conditions are met., • Maintain accurate file and data records at all times., • Handle complaints in line with the company's complaint handling procedures., • Support colleagues' pipelines during periods of absence., • Identify opportunities to improve processes and support the delivery of system and workflow changes., • Carry out responsibilities relating to Treating Customers Fairly and Financial Crime, including money laundering and fraud prevention., • Experience in a processing or administration environment., • Mortgage Completions Experience, • Financial services experience and confident telephone handling, including complaint handling., • Strong integrity and commitment to treating customers fairly., • Awareness of the mortgage and financial services market., • Ability to follow policies and procedures and stay updated on any changes., • Strong awareness of risk and the ability to manage it in day to day activities., • Ability to use all relevant systems confidently., • Ability to work to performance targets and service standards. Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers. All offers of employment are subject to background checks including DBS, credit, and Right to Work verification. Start Date: Monday 11th May - Please ensure availability for training and avoid long periods of annual leave during the initial onboarding phase.

We're Hiring: New Business Consultant Location: Remote Department: Sales Hours: Monday - Friday 09:00-17:30 Are you experienced in managing inbound Sales communications and product enquiries whilst delivering an exceptional service? We are looking for a New Business Consultant to join our growing team and play a key role in supporting broker with any enquiries about policy and criteria • To manage inbound call volumes within agreed service levels from intermediaries, solicitors, and applicants, providing a seamless quality service to all parties., • Adhere to the service standards as set out in the Policy & Procedures Manual, • Handle all communication from stakeholders in accordance with Policy & Procedures Manual, • Act fairly and reasonably in all dealings with intermediaries, solicitors and valuer's, • Enhance existing relationships with Mortgage Intermediaries on inbound calls, looking for new business opportunities where appropriate, • Build a close working relationship with the Field Sales team and Underwriters to enhance the process from both a service and quality perspective, • Providing pre-application submission support to brokers using Kensington's online portal, in respect to both general technical assistance and review of declined/referred applications, to convert to quality submissions, • Manage the receipt of mortgage application and administration fees, • Be accountable for the quality of intermediary updates ensuring they are completed in line with agreed service levels and provide clear and accurate information at all times., • Ensure all correspondence including references and valuations are in line with the application and the appropriate mortgage product, • Action all correspondence in accordance with the Policy & Procedures Manual, • Ensure that all complaints are handled and logged in line with the Complaints Handling Procedures referring to your Team Leader or Service Quality Department when necessary, • To ensure your responsibilities in acting to deliver good customer outcomes and treating customers fairly, the Prevention of Financial Crime (including money laundering, identification and reporting of fraud) are carried out effectively and in accordance with the Company's internal policies, • To ensure vulnerable customers are treated correctly in line with the Vulnerable Customers Policy. This includes correctly recording any vulnerabilities and processing data throughout the application journey., • Regulatory Knowledge as applicable to role, • Solid awareness of the mortgage market and Kensington's product range, • Adhere to the policy & procedures keeping up to date with any amendments, • Be aware and accountable for the mitigation of risk in the day-to-day performance of your role., • Complaints are to be handled in accordance with the procedures, • Ability to competently use all the systems relevant to the role, • Ensure key business targets and performance indicators are achieved, • Demonstrates knowledge of main competitors and their service levels/key products and criteria., • Product Knowledge - Possesses a detailed knowledge of the product ranges, able to positively promote the key selling points of the individual products, • Criteria Knowledge - Has a detailed knowledge of lending policy and underwriting processes and is able to apply this to new business enquiries, • Experience of handling large volumes of incoming calls in a sales/operational, • Experience in a processing of administration environment, • Financial Services experience Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression.

A financial services company in Brentford seeks a professional with 3+ years of financial crime experience to enhance fraud detection tools and support the Financial Crime Manager.The role involves analyzing fraud metrics and creating prevention rules.Ideal candidates will have advanced skills in Ex

The Fraud Prevention Data Scientist will work closely with Engineers and Fraud Analysts to develop and deploy predictive models that strengthen our fraud defenses. The Fraud Prevention team plays a critical role in protecting the integrity of the GoCardless platform by building systems that prevent

We shift left fraud management, managing the attack before it executes the fraud. Ability to articulate security-driven fraud reduction strategieesto CISOs, security teams, and fraud teams, including cyber details. Collaborate with fraud teams under the CISO, ensuring Cleafy’s cyber-first approach

The Fraud Prevention Data Scientist will work closely with Engineers and Fraud Analysts to develop and deploy predictive models that strengthen our fraud defenses. The Fraud Prevention team plays a critical role in protecting the integrity of the GoCardless platform by building systems that prevent

About the teamTuro is redefining car rental, and we’re looking for an experienced Fraud Prevention Specialist to join our European Trust and Safety team and lead Fraud Prevention across UK & France. Certified Payments and Fraud Prevention Professional (CPFPP) or Certified Fraud Examiner (CFE)

A global mobile industry organization seeks a Director of Global Scam Prevention to lead strategies against fraud targeting mobile networks. The role requires proven leadership in fraud prevention and cybersecurity, with a focus on cross-industry collaboration.

This role involves reaching out to potential clients and generating interest in the firm's anti-fraud solutions.

Develop and implement fraud prevention strategies to reduce credit card fraud, friendly fraud, and abuse while protecting customer experience. The Fraud Prevention Manager leads the operational and strategic direction of the fraud prevention function in a fast-paced and evolving e-commerce environme

A car sharing marketplace is seeking a Fraud Prevention Specialist for its European Trust and Safety team. Candidates should have a minimum of 5 years in fraud prevention, excellent SQL skills, and the ability to operate in a fast-paced environment. The role involves managing fraud detection, conduc

A leading entertainment ticketing company in London is looking for a Fraud Prevention Manager to oversee and enhance fraud detection strategies. The ideal candidate should have a strong understanding of e-commerce fraud prevention and proven leadership skills, alongside experience with relevant frau

A dynamic security firm in Greater London is looking for a Solutions Engineer to support major banks and financial institutions in enhancing their cybersecurity defenses.The role involves acting as a trusted advisor, engaging with senior security leaders, and leading technical discussions.Candidates

A global entertainment company based in London is seeking a Fraud Prevention Manager to lead their fraud prevention team. The role involves developing strategies to mitigate fraud, managing analysts, and collaborating with various departments to enhance fraud detection. Ideal candidates should have

Turo is redefining car rental, and we’re looking for an experienced Fraud Prevention Specialist to join our European Trust and Safety team and lead Fraud Prevention across UK & France. Certified Payments and Fraud Prevention Professional (CPFPP) or Certified Fraud Examiner (CFE) Credential or othe

Fraud Prevention Manager (EMEA) page is loaded## Fraud Prevention Manager (EMEA)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-88273Job Summary:JOB DESCRIPTION – Fraud Prevention Manager (EMEA)Location: London, United Kingdom (hyb

Ability to articulate security-driven fraud reduction strategieesto CISOs, security teams, and fraud teams, including cyber details. Collaborate with fraud teams under the CISO, ensuring Cleafy’s cyber-first approach aligns with fraud risk management strategies. We shift left fraud management, man

A global entertainment company is seeking a Fraud Prevention Manager to lead and manage their fraud prevention team. This role entails developing strategies to minimize fraud risks and enhance customer experience. The ideal candidate should have strong analytical skills and leadership experience in

A leading car rental service in Greater London seeks an experienced Fraud Prevention Specialist for its European team. Candidates are required to have a minimum of 5 years of experience in fraud prevention, strong SQL skills, and exceptional communication abilities. The role involves managing trust

Develop and implement fraud prevention strategies to reduce credit card fraud, friendly fraud, and abuse while protecting customer experience. The Fraud Prevention Manager leads the operational and strategic direction of the fraud prevention function in a fast-paced and evolving e-commerce environme

This leadership role involves managing the Trading Anti‑Fraud (TAF) function, ensuring effective detection and prevention of trading fraud across various products. A global FinTech company is hiring a Trading Anti‑Fraud Manager in Greater London. You will lead a team, develop controls, and provi

A global bank payment company is seeking a Fraud Prevention Data Scientist in London. This role involves collaborating with engineers to develop machine learning models that enhance fraud detection systems.

A leading payments technology company is seeking a Senior Software Engineer to design and scale their SaaS platform.This role involves collaborating with teams to develop innovative solutions to combat financial crime.Candidates should have experience in SaaS, proficiency in Java or Python, and a st

A major UK clearing bank is seeking an experienced Fraud Manager to lead its fraud prevention and detection activities. This role is pivotal in managing day-to-day fraud operations, ensuring compliance with regulations, and enhancing fraud controls. The ideal candidate will have proven experience in

Foster a strong partnership between our fraud investigators and the product team to develop solutions that leverage the expertise of fraud prevention specialists. Build a globally scalable fraud prevention and detection engine to maintain Wise as a secure environment for our legitimate customers. Pr

The leader will manage a team, implement and optimize fraud detection strategies, collaborate with internal and external stakeholders, and work on improving operational efficiency in fraud prevention processes. Acquiring Operational Lead - Transaction Monitoring (AML) and Fraud Prevention. Drive the

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only.The "Apply now" button is not activated for this role.Please log into your MySelf account for further instructions on how to apply as

Company descriptionJob Title: Customer Service Advisor - Emergency Breakdown - Core ShiftLocation: OldburySalary: £25,700 plus bonus potential up to £2k p/y post probationContract: Full time – permanentHours: 40 hours per week.Shift Pattern: Rotating shift pattern covering 365 days of the year s

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills youve built up from years of building relationships with those around you.If so, you have the transferrable skills to succeed

What will I be doing?Responsible for end-to-end investigation and management of claims fraud referrals to achieve a cost-efficient conclusion and minimal financial loss to the companyDemonstrated expertise in fraud investigationDirectly managing a portfolio of suspected fraudulent claims, in accorda

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.Save on commuting costs with only 2 days in the office each week once you have

Where:EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET)Full time:PermanentSalary:£25,087.Start date:May 2026 onwardsAre you someone that has a wealth of life experience which could help you navigate challe.

Customer Service Advisor Permanent Ipswich/hybridClosing date - 10 April2026Who we are: Were not just talking about making a difference, were making it happen.We generate dispatchable, renewable power and create stable energy in an uncertain world.Building on our proud heritage, we have ambition to

Position:Dutch Speaking Customer Service AdvisorOperating hours:Monday Friday 8am 5pmLocation:Fountainbridge, EdinburghSalary:£26,800Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:33 days annual leaveWorkplace health cas

Major Crime Staff Investigator needed in Sleaford, £23.Reference:373971Hours between 0800 and 2200 hours 7 days a week, including weekend and lates - To be discussed with successful candidates.This is a Full time role on a temporary contract basis.If you are interested in the role please apply on o

Customer Service AdvisorSalary: £13.Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: Saturday and Sunday, between 7am and 6pm (minimum 14 hours)Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini I

Position:GermanSpeakingCustomerServiceAdvisorWorkinghours:MondayFriday08:00am5pmLocation:EdinburghSalary:£24,800+£1,000Whowearelookingfor.

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 156,000 households across the UK.RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive tea

One of our fintech banking clients is looking for a strong Senior Fraud Strategy Analyst to join their fraud analytics function where you will be developing fraud strategies and providing insights on fraud performance using tools like SAS, SQL, and Python. Utilizing SAS, SQL, and Python to analyse d

We are representing a rapidly expanding, UK-based clinical research organization seeking an experienced and motivated.This is an excellent opportunity for a medically qualified professional to take on a leadership role within a high-growth environment focused on delivering high-quality, patient-cent

We are working alongside a leading property management organisation based in London and they are seeking an additional customer services advisor for their busy and friendly team.The successful individual will be responsible for providing the first point of contact to all customers assisting them wit

You must have experience investigating perpetrators of Fraud rather than victims. This varied role will be part of our clients Claims & Fraud team, responsible for handling phone calls & emails with Admin on the side! This role is fully remote so you must have a suitable working space due to sensiti

Interest or experience in consulting within the risk, fraud or payments industry. Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc. Our solutions help our customers solve difficult problems in the areas

Offender Manager - 6 Months - Confidential Client - Remote Role.You will be responsible for managing.MAPPA or multi-agency environments.Excellent communication and stakeholder management skills.If you're interested or know someone suitable, feel free to share your CV.

A law enforcement organisation based in Hampshire is currently seeking a number of PIP1 Police Staff Investigators to join in initial 12-month contracts to help deal with Volume & Priority Crime.The PIP1 Investigator undertakes investigations into volume and priority crime, gathering and reviewing e

Global Gas Trading company is looking for a KYC Compliance Analyst to work within Compliance Team ensuring trading activities are conducted in accordance with applicable EU legisltion.Carry out due diligence assessments and KYC reviews of counterparties.Assist the Senior Analyst and Compliance Manag

Make a real impact on maritime safety.The Republic of the Marshall Islands Investigations.As a Marine Investigator, you have the opportunity to help uncover the causes of marine casualties and drive and influence meaningful safety improvements across the industry.You will work alongside a global tea

Position: Russian Speaking Customer Service Advisor Working hours: Monday Friday 08:00am 4:30pmLocation: Fountainbridge, Edinburgh.Salary: £26,800Who We Are Looking ForWe are seeking a passionate and enthusiastic Russian Speaking Customer Service Advisor to join the team in the Edinburgh office.Th