Care Coordinator
hace 2 días
Hemel Hempstead
A prestigious domiciliary care business is looking for a Care Coordinator to cover the Hertfordshire area on a full-time/permanent basis. They provide domiciliary care on a large scale, and they are growing rapidly as a business and service provider. As Care Coordinator, your responsibilities will include: • Scheduling the rotas ensuring that client calls are scheduled as close to their requirements and requests as possible, • Allocating calls to staff in a way to maximise efficiency, taking into consideration travel time, required breaks and availability, • Ensuring calls are allocated in accordance with relevant legislation, including Working Time regulations, • Working alongside the Registered Manager to facilitate new clients across the region., • Ensuring client preferences are met by providing the appropriate Support Woker, wherever possible., • Updating and maintaining client files in relation to their calls, including preferences, changes to requirements, respite, holidays, service suspensions and cancellations., • Ensuring all records are updated of any changes in client requirements to ensure that scheduled care calls are invoiced appropriately, including service suspensions and cancellations., • Being on-call for emergencies, out of hours service, Monday through to Sunday on a rotational basis., • Ensuring supervisions (3-6 monthly) and appraisals (yearly) are conducted in line with regulations, • Undertaking any other duties which may reasonably be required by this role and level of authority. The ideal Care Coordinator:, • MUST HAVE experience within the Domiciliary Care Sector, • A full, UK driving license with access to your own vehicle, • Compassionate and enthusiastic about care provision and the Health and Social Care sector JBRP1_UKTJ