Front of House Team Member
2 months ago
Epsom
FRONT OF HOUSE STAFF REQUIRED - NEW FLAGSHIP STORE: GDK EPSOM, 60 High Street Epsom KT19 8AJ Ages 18-20 - £9 per hour, 21-22 - £10.75 per hour and 23 plus £11.50 per hour. Serve all guest efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented Provide all guest with accurate orders, including condiments as required for their meal Keep the dining area and toilets free from litter and clean all surfaces regularly To answer customer queries efficiently or promptly direct customer complaints to the manager where needed To recognise and act on individual customer needs e.g. parents with children, elderly and disabled guest. To offer a level of service that is above and beyond a guest expectations Use selling up techniques on front counter when working as cashier e.g. Meals, Extra meat, Side Orders. Advise guest of new menu items and promotion offers Encourage repeat business through fast courteous service and high standards of quality and cleanliness Recognize and acknowledge regular guest to encourage repeat business in the restaurant To reduce raw food wastage by using correct rotation procedures and recommended quantities when making up sauces and vegetables
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