Sales Coordinator
20 days ago
Richmond
Aftermarket Sales Coordinator • Efficiently process customer orders and enquiries through all communication channels., • Support the promotion of spare parts and service offerings., • Maintain and manage administrative systems in line with ISO 9001 standards, ensuring full traceability, compliance, and recommending improvements where needed., • Respond to internal and external enquiries regarding customer history and records., • Identify opportunities to grow spare parts and service sales, and share relevant leads with appropriate teams., • Negotiate with customers when required to secure additional sales., • Conduct regular follow-ups on all aftermarket quotations., • Assist in coordinating proactive aftermarket sales activities, particularly for export business., • Send introductory communications following machine sales., • Collaborate with machine sales teams to increase aftermarket product sales., • Support the execution of promotional campaigns alongside the marketing department., • Analyse data to identify key opportunities for business growth., • Develop, coordinate, and manage remeshing and servicing contracts., • Monitor and report on business trends, including identifying declines in activity., • Carry out any additional duties as assigned by the Head of Sales Division. The successful Internal Sales Coordinator will have: • Bachelor’s degree, ideally in a technical field or a business degree combined with a technical background., • Excellent written and verbal business communication skills with attention to detail. • Ability to work as an individual as well as a team player with good interpersonal skills and customer focus., • A good knowledge of the Microsoft Office suite of products, • A good understanding and working knowledge of CRM & ERP software., • English. Any additional language would be very useful. Package • Generous profit-sharing bonus, • Private Pension plan, • Comprehensive training program, • Future progress/development Basic salary of £23,000 + 10% guaranteed bonus + £1,000/year cost of living allowance = £26,300. • Additional Commission Year 1 - £35,000 OTE UK PASSPORT PREFERRED