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  • Support Worker
    Support Worker
    2 days ago
    £14.5–£15 hourly
    Full-time
    London

    Job Purpose To provide safe, person-centred and consistent support to individuals with complex needs who may present with behaviours that challenge, physical aggression, impulsivity, destructive behaviour, absconding risks and significant difficulties with emotional regulation. The Support Worker will work as part of an enhanced staffing model, which may include 3:1, 4:1 or 5:1 support, and must be confident working within a structured multidisciplinary care environment where effective communication, teamwork, situational awareness and adherence to individual care plans are essential. The role requires staff who can remain calm and professional during periods of significant behavioural escalation and who understand that prevention, positive behaviour support and de-escalation must always be prioritised before restrictive intervention. Key Responsibilities • Deliver high-quality, person-centred support in accordance with the individual's care plan, risk assessments, Positive Behaviour Support (PBS) plan, DoLS authorisation and other agreed protocols., • Work effectively within 3:1, 4:1 and 5:1 staffing arrangements and understand individual staff roles during periods of increased risk., • Recognise individual triggers, early warning signs and changes in behaviour and respond proactively., • Use appropriate verbal and non-verbal de-escalation techniques to reduce distress and prevent escalation., • Maintain calm, neutral and non-confrontational communication during challenging situations., • Use distraction, redirection, environmental changes, sensory strategies and appropriate reduction of demands where identified within the individual's care plan., • Maintain appropriate positioning, personal space and situational awareness when supporting individuals presenting with physical aggression., • Safely manage behaviours including hitting, kicking, biting, scratching, headbutting, grabbing, hair pulling, throwing objects and damage to property., • Follow approved breakaway, self-protection and physical intervention procedures where required., • Only participate in restraint or restrictive intervention where this is lawful, necessary, proportionate, authorised within the individual's care arrangements and within the worker's current training and competency., • Understand the principle of least restrictive practice and use physical intervention only as a last resort., • Support individuals subject to DoLS and other restrictions while maintaining their dignity, rights and independence., • Support individuals with complex communication needs using simple language, visual aids, structured choices and other agreed communication strategies., • Provide support with personal care, daily living activities, meals, medication, community access and meaningful activities as required., • Maintain professional boundaries while developing positive and trusting relationships., • Accurately record care delivery, behavioural observations, incidents, restrictive interventions and other significant events., • Immediately escalate safeguarding concerns, injuries, incidents, medication concerns and changes in presentation., • Participate in incident reviews, debriefs, supervision, competency assessments and mandatory training., • Work collaboratively with colleagues, senior staff, clinical professionals, family members and other professionals. Essential Experience Candidates must have: Previous experience supporting individuals with complex needs and behaviours that challenge. • Previous experience working on enhanced staffing packages such as 3:1, 4:1 or 5:1, or demonstrably comparable high-acuity services., • Practical experience of managing behavioural escalation and physical aggression., • Strong practical experience using de-escalation techniques., • Experience of working within detailed care plans, risk assessments and behavioural support plans., • Experience maintaining safety while working as part of a coordinated staff team., • An understanding of safeguarding, duty of care, least restrictive practice and professional boundaries. Physical Intervention Training DMI (Dynamis) training is highly desirable. Candidates with current or recent PMVA training or another recognised physical intervention/restraint programme may also be considered, subject to review of the training undertaken and successful completion of any required organisation-specific training and competency assessment before participating in physical interventions. Previous practical experience of appropriately managing restraint or restrictive intervention within a high-risk care environment is strongly preferred. Desirable Experience • Positive Behaviour Support (PBS)., • Learning disabilities and/or autism., • Acquired brain injury., • Mental health support., • DoLS/restrictive care arrangements., • Absconding and community-access risks., • Supporting individuals with limited or complex communication., • Alcohol/substance-related behavioural risks., • Incident reporting and post-incident debriefing Personal Attributes The successful candidate must be calm under pressure, emotionally resilient, observant and able to respond quickly without becoming confrontational. They must be able to follow detailed instructions, work consistently with colleagues and recognise that changing approach or acting independently from an agreed behavioural strategy can increase risk. Excellent communication, teamwork, professional boundaries and the ability to maintain dignity and respect during highly challenging situations are essential.

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  • Disability Support Worker for disabled young man
    Disability Support Worker for disabled young man
    30 days ago
    £15–£17 hourly
    Full-time
    London

    Job Description We are looking for a support worker / carer to join the nice and very professional lovely team around a young friendly disabled man who lives at home with his family and dog. The young man has very complex health needs and is non verbal. Ideally you can take on 2 waking nights and 2 day shifts (minimum of 37.5 hours or more per week). This is a full time position. We would ideally hope to find someone who is flexible to occasionally take on extra shifts. The existing team is fair with each other to also cover equal time covering some weekends and holidays like Christmas and of course cover for each other during their colleagues holidays and if one of the team is ill. The perfect candidate for this position would be someone who has a strong interest in working with a very friendly disabled young man. Is openminded and does not mind to learn. This position could suit student of a related subject like nursing, psychology, physiotherapy, social work etc. The waking night shifts are to keep him safe and take care of all health needs and alert the parents in case of a seizure or if there is any other emergency. Each waking night shift is 13 hours long. 20.00 -09.00. We feel consecutive nights work best. We need to cover either Thursday & Friday or Sunday & Monday or Tuesday & Wednesday. Let us know in your application which nights work best for you and if you are interested in only covering 2 regular nights (26 hours per week) next to studies or if you are interested in the full time position (2 regular waking nights plus 2 day shifts). Day shifts are mostly 8 hours long (sometimes a bit longer). Day shifts start either at 8.30 or at 13.30 for the afternoon shift. The candidate needs to be physically really fit & strong with good balance and not too petite as the young person needs a lot of support as he has a movement disorder, severe epilepsy, profound autism, is non verbal and has other health needs additionally but likes to walk (and this with a lot of support). Training through shadowing will be provided. Most training in the first few weeks will be solely during daytime until confident enough to take on night shadowing. We would like to find someone who can accept this position as their only job. This position is very different from care home jobs as it is in his home with his family. About the young person He is a very friendly and active profoundly autistic young man / teenager who is non verbal. He is very friendly and not aggressive. He can walk short distances but only with a lot of support, otherwise he is in a wheelchair. His communication is mainly through pointing and pictures of reference and he is taught life skills with ABA principles. We will train you in behaviour therapy (ABA) and would expect you to follow our training. There are regular team meetings and you would attend those meetings too. He sometimes is also tired and unwell after a seizure or other illness and will then just need care and nurturing and patience. Sometimes he has to be in hospital and a member of his team would be there with him - so waking nights could also be at hospital. As he has a movement disorder he needs a lot of physical support. He lives with his family and also a dog. During the night you would have to be awake and vigilant and alert the family in case of a seizure. The nights are strictly waking and can easily turn into quite active nights when there is a health problem and the young man often needs to go to hospital then. For the correct candidate this is a good opportunity to learn. During the day his team needs to follow a clear health regime and also make sure he lives a fulfilled life - being in the community - cafes, pub lunches, visiting shops, going to the park, riding a disability bike and going to splash in the pool. The team also accompany him on holidays with his family. About You: Please let us know in your own words why you are interested or what experience you have - this helps us to understand if we can work together (please write in your own words and no AI :) Please understand we have to read so many CVs We would ideally hope to find someone who can be a bit flexible with the young person’s and his family’s schedule. We would like to find someone who has worked with special needs people before or is studying a related field. Preferably someone to work with a UTR number on a self-employed basis but if you needed a PAYE for visa reasons then this could be provided through a care agency we work with. You would need to be able to appreciate a person who has profound autism and treat him with dignity and kindness. You would be assisting him with everyday skills as well as bathing, toileting and sometimes assisting with a late dinner. If you have experience with intermittent catheterisation, Peristeen system as well as PEG feeding then that is an advantage but we can easily also train those skills too. (Please research all terms you are unsure about before you apply). When working a waking overnight shift you will need to make sure that he is safe and alert parents in case of a seizure. Before and after a waking night you need to be able to rest. We would not consider someone who has a second job. This position also involves keeping his environment generally tidy and clean and help with his laundry. You should be responsible, cheerful, honest and very reliable, physically strong and healthy as he needs a lot of support. The team needs someone who can be flexible and sometime cover for other people in the team if they are away on holidays or ill. Ideally you are • able to commit for minimum a year., • Invoice at the end of every month, • Able to work legally in the UK, • A non smokers and non vaper., • dog friendly, • able to swim, • able to bicycle, • fit and able to walk distances pushing a wheelchair, • able to speak and write in English and communicate well with health professionals, • able to work some weekends and some days (or nights) at Christmas, • fit enough to support someone with a movement disorder., • able to take on training and advice by experienced team and family., • based in London - ideally north London. The pay rate if you work as a selfemployed person with a UTR number is £16 during training (£206 per night during training and probation) this increases to £17 per hour after completion of training (£221 per night after successful training and review). The pay rate increases to £18 per hour after successfully working with the young man for a minimum of 12 months (depending on review). You would have to commit to a minimum of 12 months. Gross income as a selfemployed person at minimum 37.5 hours per week would be £32,850 (if you took 6 weeks per year off for holidays). If you required a PAYE position - this can be provided by a care agency and the payrate hen would be £15 for training and then subsequently after training £16 per hour. Please: When you initially make contact - write a few sentences why you think this is a position that is interesting to you and why you are suitable as we otherwise will not know if we should arrange to speak. Also please • send post a recent CV with dates of education and work experience, • lateron we need your enhanced DBS and relevant references Please be aware that we can not offer sponsorship. We can not reply without a brief explanation why you applied to this very specific position. We are based in Islington. We look forward to hearing from you.

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  • Head Waiter
    Head Waiter
    2 days ago
    £16.21–£17.21 hourly
    Full-time
    London

    About FONDA Fonda opened in 2024 on Heddon Street, a contemporary Mexican restaurant from chef Santiago Lastra and MJMK Restaurants. In Mexico, a Fonda is a family-owned eatery serving traditional dishes; Santiago's Fonda builds on this to showcase regional recipes from across the country. Crudos, tacos and plates from the grill come together in a lively menu designed to be shared, with the traditional comal at the heart of the kitchen. Fonda is lively, fast-paced and rooted in tradition. We want people who love being part of a team, who bring generosity to every table, and who share our drive to be best in class, with a passion for great food, drink and creating unforgettable guest experiences. This role exists to keep service sharp, warm and consistent, shift after shift. You'll lead by example on the floor, support the wider team, coach newer waiters and step in wherever guests need that extra bit of attention. We're looking for someone with real experience running service in a quality restaurant, who's ready to take on more responsibility without losing the personal touch. If you love hospitality, know how to read a room and want to help shape how Fonda welcomes people, this is a role for you. This is a hands-on leadership role, led from the floor. Key Responsibilities • Lead service on the floor, setting the pace and tone for the wider team., • Coach and support waiters, sharing knowledge on menu, wine and technique., • Oversee table allocations and pacing to keep service running smoothly., • Step in on tables that need extra attention, from VIP requests to regulars., • Check standards across the floor, from table presentation to guest greeting., • Train new starters on Fonda's service style and standards., • Liaise with the kitchen to keep timing and communication consistent., • Handle guest feedback and VIP requests calmly and with genuine care., • Support the management team with opening and closing procedures., • Champion Fonda's culture and hospitality style throughout every shift. What We're Looking For We're after a Head Waiter who leads with warmth and holds the floor to a high standard, whatever the pace of service. You will bring: • Experience leading service in a quality restaurant or hospitality environment., • Genuine passion for food, wine and hospitality., • Confidence coaching and developing junior team members., • An eye for detail across every stage of service., • The ability to stay calm and organised under pressure., • Real warmth when welcoming and looking after guests., • Strong knowledge of menus, wine pairing and service technique., • Flexibility to adapt to a fast-paced, ever-changing environment., • A willingness to go the extra mile with a proactive, hands-on attitude. What we offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

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  • Support worker Carer position (day shifts and waking night shift)
    Support worker Carer position (day shifts and waking night shift)
    2 months ago
    £16–£17 hourly
    Full-time
    London

    Job Description: Would you like to be part of a nice team of professionals around a disabled young man. We are hiring for a Support worker to cover both Waking night shifts and day shifts to support a 19 year young person who has epilepsy, PMLD, is non verbal, has a movement disorder and additional health needs. He lives at home with his family and dog. We will need to find someone to take on 2 regular waking nights and 2 day shifts per week. The nights are strictly waking nights to keep him safe and take care of all health needs and alert the parents in case of a seizure or if there is any other emergency. Each waking night shift is 13 hours long. 20.00 -09.00. We feel consecutive nights work best. We need to cover either Thursday & Friday or Sunday & Monday. Let us know in your application which nights work best for you and if you are interested in covering only the 2 waking nights (26 hours per week) or would also be happy to take on day shifts (day shifts are mostly 8 hours long. We would not consider someone to take on only day shifts. This position works for someone who has a strong interest in working with disabled and autistic people. We hope to find someone who has worked with special needs people before and / or is studying a related field. We would ideally hope to find someone who is flexible to occasionally take on extra shifts and who has some availability during weekends and the Christmas period. The pay rate is £16 during training (£206 during training and probation) this increases to £17 per hour (£221 per night after probation). Bank holidays are paid at double rate. 6 months probation. The minimum hours per week are 26 hours (if part time), Fulltime the minimum amount of hours will be 37.5 hours per week. There is always the possibility for more hours. The team is fair with each other to also cover some weekends and holidays like Christmas and of course they cover for each others holidays and if someone is ill. We would prefer someone to work with a UTR number on a self-employed basis but if you needed a PAYE then this could be provided through a care agency we work with. Please let us know in your own words - why you are interested or what experience you have - this helps us to understand if we can work together (please write in your own words and no AI :) . Importantly we need to find someone who can also support during some of the Christmas period and Easter. You would need to be quite fit and strong and ideally not be too petite either as you would be working with a still growing young man with a movement disorder. Please let us know in your application if you are interested to cover only nights or also day shifts. Most training during the first few weeks will be during the days and only after a few weeks be waking night training. Please before you apply read the full ad. Thank you. About the young person He is a very friendly and active profoundly autistic young man / teenager who is non verbal. He can walk short distances but only with a lot of support, otherwise he is in a wheelchair. His communication is mainly through pictures of reference and he is taught life skills with ABA principles. We will train you in behaviour therapy (ABA) and would expect you to follow our training. There are regular team meetings and you would attend those meetings too. He sometimes is also tired and unwell after a seizure or other illness and will then just need care and nurturing and patience. Sometimes he has to be in hospital and a member of his team would be there with him - so waking nights could also be at hospital. As he has a movement disorder he needs a lot of physical support. He lives with his family and also a dog. About you You would need to be able to appreciate a person who has profound autism and treat him with dignity and kindness. You would be someone who has interest in special needs, psychology and perhaps nursing. You would perhaps have studied a related field or are planning to study a related field. This position is very different from working in a care home and would be far more active even during waking nights. You would be assisting him with everyday skills as well as bathing, toileting and sometimes assisting with a late dinner. If you have experience with intermittent catheterisation, Peristeen system as well as PEG feeding then that is an advantage but we can easily also train those skills too. (Please research all terms you are unsure about before you apply). When working a waking overnight shift you will need to make sure that he is safe and alert parents in case of a seizure. Before and after a waking night you need to be able to rest. We would not consider someone who has a second job. This position also involves keeping his environment generally tidy and clean and help with his laundry. You should be responsible, cheerful, honest and very reliable, physically strong and healthy as he needs a lot of support. You would need to be flexible and sometime cover for other people in the team if they are away on holidays or ill. You should • Be able to commit for minimum a year., • Invoice at the end of every month, • Able to work legally in the UK, • Only non smokers and non vapers apply., • Only people who are dog friendly apply., • Be able to speak and write in English., • Be strong and fit, • Be based in London - ideally north London., • Apply with a cover letter (that explains your interest in this particular position and let us know your experience),, • send a recent CV with dates of education and work experience,, • lateron we need your enhanced DBS and relevant references Please be aware that we can not offer sponsorship. We are based in Islington. Please reply explaining why you are interested in this particular position. We look forward to hearing from you. Application question(s): • Do you have some availability during the Christmas period?, • Please let us know why you applied for this specific position. Education: • Certificate of Higher Education (required) Experience: • working with individuals with disabilities: 1 year (required) Language: • English (required) Licence/Certification: • enhanced DBS (required) Work authorisation: • United Kingdom (required) Work Location: In person

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  • Painter
    Painter
    6 days ago
    £15.39 hourly
    Full-time
    London

    Job Ref: 13673 Branch: Apex City of London Hotel Location: Apex City of London Hotel, London Salary/Benefits: £15.39 per hour plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: Flexibility required from 8 to 19 and week ends Hours per week: 40 Posted date: 26/10/2026 Closing date: 07/12/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Painter in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Painter you you will assist in the delivery of amazing brand standards and immaculate guest facilities. You will take pride in your work whilst working closely with all team members to deliver exceptional standards. You must have good health & safety awareness in relation to working with hazardous substances, working to heights and appropriate risk assessments. You must be able to demonstrate the ability to deal with face-to-face and telephone customer enquiries. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share. Joining the dedicated housekeeping department, you will: • Completing effective painting (both repair work and preventative work) for the whole hotel., • Ensuring that all paint supplies are at agreed colour codes and are used in the correct areas., • Carrying out day to day painting requests as detailed in the Hotel Service Pro system., • Liaising with Executive Housekeeper on a daily basis to record completed work., • Working flexibly to suit business levels., • Ensuring all painting work is carried out within the perimeters of Health and Safety Legislation., • Supporting the Maintenance and Housekeeping departments with completion of items from each monthly walk round as directed by Executive Housekeeper., • Providing assistance to the Maintenance Manager as requested. As a Painter, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will be a great at multi-tasker, you will be efficient and self motivating to complete tasks in a timely fashion and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Painter. With this in mind, we are looking for a Painter who: • Can deliver excellent standards, • Is self-aware and able to evaluate their own work, • Has the ability to multi-task and provides excellent attention to detail, • Experience of working as a painter and decorator is essential., • Knowledge of different types of paints and finishes., • Knowledge of basic decorating techniques., • Knowledge of basic filling techniques. Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About the Apex City of London Hotel The Apex City of London is tucked away on Seething Lane, a tranquil street next to the medieval St Olave's Church. Yet it's just moments from the Tower of London and Fenchurch Street Station making it unbelievably central for travel, culture and business. The Hotel boasts some of the Cities best hotel room suites and the restaurant draws inspiration from seasonal ingredients and global flavours to create an appealing mix of traditional and forward-thinking dishes.

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