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  • Volunteer social media admin
    Volunteer social media admin
    11 hours ago
    Part-time
    Walton on Thames

    Mind Over Monsters is a peer-led mental health support community, run by volunteers with lived experience. We are not a company or clinical service. We are looking for a Volunteer Social Media Admin to support the growth and visibility of the community through safe, responsible online content. This role focuses on content, engagement, and promotion, not crisis support. Responsibilities include: Creating and posting daily content (e.g. TikTok, Instagram, posts, stories) Promoting Mind Over Monsters in a safe and responsible way Responding to general messages and comments using approved wording Directing any safeguarding or crisis-related messages to the admin team Helping raise awareness of the group and how to access support Following posting guidelines, tone guidance, and safeguarding rules This role does not involve: 1-to-1 crisis support Giving mental health advice Handling safeguarding decisions independently Aged 18+ Willing to complete a Basic DBS check Confident using social media platforms (especially TikTok / Instagram) Good written communication and awareness of tone Able to follow boundaries, confidentiality, and posting guidelines Comfortable escalating concerns to the admin team Willing to work collaboratively and accept feedback No formal qualifications are required. Flexible, volunteer-based - Ideally able to post daily or most days - No fixed hours — wellbeing comes first This is a volunteer role within a peer-support community. Content safety, safeguarding, and admin wellbeing are prioritised over engagement or growth.

    Immediate start!
    No experience
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  • Assistant Cafe Manager
    Assistant Cafe Manager
    9 days ago
    £13–£15 hourly
    Full-time
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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