Help desk jobs in Basingstoke

Role: Within a dedicated team, Hemmersbach provide worldwide support for one of the UK’s Big-4 banking institutions. As a Service Desk Specialist, you will be the first point of contact when things go wrong. Focused on supporting print & imaging capabilities, we will provide you with ALL the ...

The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to ensuring timely ...

Previous experience in a service / help desk environment * Previous experience of extended hours shift patterns, or an open-minded approach to work within such a team * A friendly, engaging and ...

Previous experience in a service / help desk environment would be ideal, but not necessary * Previous experience of extended hours shift patterns, or an open-minded approach and willingness to work ...

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We ...

SQL queries) * experience working on a help desk and working with help desk systems (e.g. Jira or similar) * cloud experience / knowledge (e.g. AWS, Azure) On offerSalary up to £45,000 plus ...

Provide an IT help desk service for the company to obtain assistance with their IT issues. * Be able to identify areas for improvement. * Supporting performance and other IT related issues when they ...

Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS ...

The agents on the desk will act as the first point of contact for these customers, essentially ... Receiving, logging and managing requests for service from Managed Print Service customer Help Desks ...

Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security systems. The Role This is a busy IT support role that encompasses ...

As a Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help ... Knowledge, Experience & Skills * worked on an IT service desk. * of managing a team of 5 or more ...

As a Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help ... Knowledge, Experience & Skills * worked on an IT service desk. * of managing a team of 5 or more ...

... Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into ...

... desk policy to ensure desk are hygienically cleaned vTo be a champion and advocate for CBRE four ... help develop a strong progressive team v v

Processing enquiries via Zen Desk and other online platforms * Processing orders in Sage * Stock ... Helping colleagues with workload during busy periods Essential criteria: * Excellent communication ...

Do you enjoy not sitting at a desk all day every day? Do you like each day to be varied? Are you ... help. If this sounds like you and you are a car driver, then please do apply and I will get in ...

Support with front desk/reception duties * Supporting with answering calls/calling parents (with ... We will also keep your CV on file and continue to help you in your search for your next role. All ...

Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA's * Providing technical expertise on all IT ...

The post holder will be responsible for helping upskill other Support Desk Engineers and serve as an escalation point from 1st Line Support to ensure issues are fixed with minimal downtime

Previous Helpdesk/Field Support experience (Telephone/Email/Face-to-Face Support) * Basic ... Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange ...

Provide 3rd line services within the Service Desk, resolving escalated incidents in line with Helpdesk SLAs. * Offer technical expertise on IT-related matters and assist the Infrastructure Manager as ...

Your key day-to-day duties will involve operation of the Concierge Desk, reporting to head office ... Helping to ensure the safety of all residents, guest and staff The ideal candidate will ...

Use our Support Desk to log faults * Communicate with stakeholders * The experience we are looking ... We'll be happy to help.

Stay active in a role where you're never stuck behind a desk. * Become a skilled negotiator who can ... Support your community by helping your council recover funds to re-invest in local services. * Grow ...