Front of House Team Member
15 hours ago
£12.5–£12.75 hourly
Full-time
Brentford
Job Overview
We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties
Greet and welcome guests upon arrival, ensuring a friendly and positive first impression.
Assist guests with seating arrangements and provide menus, answering any initial queries they may have.
Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff.
Serve food and beverages in a timely manner, adhering to food safety standards throughout the process.
Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift.
Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods.
Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills
Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided.
Knowledge of food safety practices is highly desirable to ensure compliance with health regulations.
Excellent communication skills with the ability to engage positively with guests and team members alike.
Strong organisational skills to manage multiple tasks efficiently in a busy environment.
A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction.
Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.
